Business Developer

Job Title: Technical Support Specialist

Location: hyderabad ,coimbatore

Department: IT/Customer Support

Reports to: Technical Support Manager / IT Support Lead

Employment Type: Full-Time

Job Summary

We are looking for a highly motivated and skilled Technical Support Specialist to join our team. In this role, you will be the first point of contact for our customers and internal staff, providing assistance with software, hardware, and network-related issues. You will diagnose technical problems, offer solutions, and ensure seamless functioning of the company's systems.

Key Responsibilities

• Provide first-line support to customers via phone, email, or chat for technical issues related to hardware, software, and network.
• Troubleshoot and resolve technical problems related to both desktop and mobile devices.
• Assist with software installation, setup, configuration, and updates.
• Maintain documentation of common technical issues and solutions for future reference.
• Escalate unresolved issues to the appropriate team or department.
• Provide remote troubleshooting support for technical problems, including connectivity issues and system errors.
• Collaborate with internal teams (engineering, product, etc.) to resolve complex technical issues.
• Guide customers through step-by-step solutions and preventive measures to avoid future issues.
• Ensure customer satisfaction by following up on issues until resolution.
• Conduct regular testing, diagnostics, and maintenance to ensure smooth operations.
• Participate in training sessions to stay current with industry t

We’re Hiring: React Native Developer Intern

Duration: 1-3 months (Paid internship)

Start Date: Immediate

Location: We are based in Hong Kong but this role is remote so you can work anywhere in the world.

We are looking for a student intern React Native Developer who will be working very closely with our founding engineer to polish and improve the current product.

Key Requirements:

•⁠ ⁠Hands-on experiences with React Native and Expo

•⁠ ⁠Familiar with Firebase (Firestore, Auth, Cloud Functions) and Google Cloud Platform

•⁠ ⁠Good knowledge of Node.js

•⁠ ⁠Able to debug and maintain existing mobile app

•⁠ ⁠Experience launching iOS and Android apps

•⁠ ⁠Good understanding of AI integration in an cost effective manner (DeepSeek experience is a plus)

•⁠ ⁠Bonus: experience with Next.js and Tailwind CSS

•⁠ ⁠Good communication and can work independently

Work Mindset:

•⁠ ⁠Comfortable with an intensive workload and delivering under tight deadlines—Memora’s pace is fast, and we expect you to keep up.

•⁠ ⁠Push Impossible Limits. We don’t want “it’s too hard” or “it can’t be done”—we want you to explain why it’s challenging, why it’s risky, and quantify it so we can decide together if it’s a risk worth taking.

•⁠ ⁠Ability to prioritize and execute in a high-pressure, early-stage startup environment.

Why Join Us?

Our mission to solve forgetfulness is our core driving force. What began as a personal frustration we faced, turns out to be a universal and growing problem everyone can relate to: forgetfulness in our daily life. Forgetfulness may seem like a minor inconvenience, but we believe it is a silent epidemic affecting everything from productivity, well-being, and mental clarity; and only worsens as we age. You have a chance to be an early member in a startup. Expect long hours, tough challenges, and the thrill of building something impactful from scratch. We’re here to push boundaries, and we want you to grow with us—learning, improving, and succeeding together.

Values of Memora:

Belief in Yourself – Every success story starts from somewhere. Regardless of your background or starting point, what truly matters is your unwavering belief in your potential. Embrace the mindset that your journey is about proving something to yourself, not to others. Even when you're not the most knowledgeable in the room, hold fast to the conviction that you have the potential to overcome challenges and achieve greatness. This belief drives you to push your limits and continuously learn, becoming the best version of yourself.

Humility in Success and Growth – Recognize that pride can be the greatest obstacle to progress. The philosophy here is to remain grounded both before and after success. By keeping your ego in check and being open to learning, you create room for personal and professional growth while valuing the contributions of others.

Selfless Team Mindset – Understand that no one can succeed alone. Your strength and progress are connected with those of your team. By surrounding yourself with people who elevate and inspire you, you contribute to a culture where collective success is celebrated. Our achievements are the result of shared effort, not individual success.

Mission-Driven Work Ethic – Let the impact and vision of our mission be the force that propels you forward. You don’t need external pressure to push you; instead, your internal drive and passion for what we’re building are what fuel your dedication. This mindset of continuous improvement and relentless commitment to our goals is at the heart of everything we do.

We are reviewing on a rolling basis. Successful candidates will receive an email invitation to online interviews. We’re excited to hear your story.

Job Title: Full Stack Developer (0 to 3 years work experience) Reports to: Team Lead – Development Team

Company Overview: Softlink Global is a leading IT software company specializing in digitalizing logistics and freight forwarding operations. With a strong global presence across 50+ countries, our innovative, cutting edge ERP solutions empower businesses to streamline and optimize complex operations, enhance efficiency, and drive profitability for global clients. We operate from offices in Singapore, the USA, and the Philippines, and across major cities in India, including Mumbai, New Delhi, Chennai, Bangalore, Kolkata, Ahmedabad, and Hyderabad.

Position Overview: We are looking for a Full Stack Developer (0–3 years) who can go beyond code to understand and solve real business problems. This role requires someone who is equally comfortable writing efficient, scalable software and articulating complex ideas clearly to both technical and non-technical stakeholders. A successful candidate will combine solid development skills with logical reasoning, solution-oriented thinking, and the ability to collaborate effectively across teams.

Job Description:

1. Application Development:

• Assist in developing and maintaining web applications using C#, ASP.NET, MVC, and MS SQL.
• Support the frontend development using React and JavaScript to deliver clean and responsive interfaces.
• Translate basic business requirements into functional code under guidance from senior developers.

2. Database Management:

• Write and test SQL queries to support application features.
• Understand relational database design and learn performance optimization techniques.

3. Collaboration & Teamwork:

• Collaborate with team members, including developers, QA, product managers, and designers to deliver features on time.
• Participate in sprint planning and team discussions to gain exposure to agile methodologies.

4. Code Quality & Debugging:

• Follow standard coding practices, version control protocols, and internal documentation norms.
• Learn to identify and fix bugs with mentorship from senior team members engineering processes.

5. Learning & Growth:

• Stay updated with relevant technologies and frameworks to continuously improve your development skills.
• Show curiosity and initiative in learning best practices, tools, and design patterns.

Ideal Candidate Requirements:

• Bachelor’s degree in Computer Science, IT, or a related field
• 0 to 3 years of hands-on experience in software development using any of the following: C#, ASP.NET, React, JavaScript, SQL
• Strong interest in building full-stack applications and working in a product-driven environment
• Logical reasoning and a proactive attitude toward learning and problem-solving
• Basic understanding of object-oriented programming, web technologies, and databases
• Good communication skills and a willingness to learn from peers and mentor

• 5+ years of experience in DevOps including automated system configuration, application deployment, and infrastructure-as-code. 
• Advanced Linux system administration abilities. 
• Real-world experience managing large-scale AWS or GCP environments. Multi-account management a plus. 
• Experience with managing production environments on AWS or GCP. 
• Solid understanding CI/CD pipelines using GitHub, CircleCI/Jenkins, JFrog Artifactory/Nexus. 
• Experience on any configuration management tools like Ansible, Puppet or Chef is a must. 
• Experience in any one of the scripting languages: Shell, Python, etc. 
• Experience in containerization using Docker and orchestration using Kubernetes/EKS/GKE is a must. 
• Solid understanding of SSL and DNS. 
• Experience on deploying and running any open-source monitoring/graphing solution like Prometheus, Grafana, etc. 
• Basic understanding of networking concepts.
• Always adhere to security best practices.
• Knowledge on Bigdata (Hadoop/Druid) systems administration will be a plus.  
• Knowledge on managing and running DBs (MySQL/MariaDB/Postgres) will be an added advantage. 

What you get to do 

• Work with development teams to build and maintain cloud environments to specifications developed closely with multiple teams. Support and automate the deployment of applications into those environments 
• Diagnose and resolve occurring, latent and systemic reliability issues across entire stack: hardware, software, application and network. Work closely with development teams to troubleshoot and resolve application and service issues 
• Continuously improve Conviva SaaS services and infrastructure for availability, performance and security 
• Implement security best practices – primarily patching of operating systems and applications 
• Automate everything. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers.
• Participate in 12x7 on-call rotations 
• Work with third party service/support providers for installations, support related calls, problem resolutions etc. 

Skills required:

1. PHP 7.x, MySQL 5.x

2. Must have experience of 5+ years with core OOP

3. Must have experience in MVC framework Laravel ( Must ) , CakePHP (2/3), CodeIgnitor, deep understanding of MVC architectures etc.

4. jQuery, BootStrap, JavaScript, CSS3, HTML5, AngularJS.

5. Must have Version Control knowledge of Git (preferred), SVN.

6. Must have experience in REST, SOAP API creation and integration for mobile applications.

7. Must be good in scalable programmng and coding PSR standards.

Responsibilities:

1. Ability to handle work independently.

2. Ability to work with large database, can create database and optimize.

3. Able to communicate easily with iOS and Andriod teams.

4. Can solve technical issues and have strong debugging skill.

5. Ability to build strong architecture and analytical skills.

6. Know SDLC and Agile development methodology.

7. Can use latest collaboration tools like Jira, BitBucket, Confluence.

8. Must have developed on SaaS base web applications and enterprise applications.

9. Must be knowing about current technology trends.

Full Stack Developer with excellent and strong experience in the design and development of secure and high performing applications/products using MEAN Stack on Cloud-based architecture using DevOps processes.

Roles and Responsibilities

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product.
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages.

Technical Experience/skills & Qualifications required:

• Degree in Computer Science
• 6 to 8 years of experience in Information Technology with at least 4+ years in MEAN stack development
• Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
• Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
• Development experience for both mobile and desktop.
• Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
• Experience with cloud message APIs and usage of push notifications
• Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
• Experience in developing applications on the cloud platform especially AWS
• Familiarity with database technology such as MySQL, Oracle, and MongoDB
• Understanding and implementation of security and data protection.
• Experience working with JIRA and Gitlab
• Maintain code integrity and organization
• Experience working with graphic designers and converting designs to visual elements.

Other Generic and Behavioural Skills

• Experience in Healthcare domain and HIPAA compliance awareness would be a big plus
• Strong team player and ability to adapt to a dynamic and agile environment
• Design thinking and ability to deliver innovative solutions
• Strong organizational and project management skills
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to details

Why should you apply:

• Great opportunity to be a part of booming Healthcare sector and ride the wave
• Big opportunity to work with the leadership team which promotes and encourages innovation-driven thought process and execution
• Opportunity to work with young minds using the latest technologies
• Ability to work in an environment that will enable you to realize ownership with the freedom to learn and deliver a great product
• Fantastic opportunity to grow with the company and achieve great heights of success.

Ability to interact with team members and stakeholders from different cultures within and outside India