Cutshort logo
Ontrac Solutions LLC logo
Senior Conversational AI Engineer - Google
Senior Conversational AI Engineer - Google
Ontrac Solutions LLC's logo

Senior Conversational AI Engineer - Google

Eric Fouarge's profile picture
Posted by Eric Fouarge
3 - 6 yrs
$25K - $35K / yr
Remote only
Skills
Google Cloud Platform (GCP)
Natural Language Processing (NLP)
Chatbot
skill iconPython
skill iconNodeJS (Node.js)
DialogFlow
Google Vertex AI

Ontrac Solutions is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. We partner with organizations to modernize their infrastructure, streamline processes, and deliver tangible results.


Our client is actively seeking a Conversational AI Engineer with deep hands-on experience in Google Contact Center AI (CCAI) to join a high-impact digital transformation project via a GCP Premier Partner. As part of a staff augmentation model, you will be embedded within the client’s technology or contact center innovation team, delivering scalable virtual agent solutions that improve customer experience, agent productivity, and call deflection.


Key Responsibilities:

  • Lead the design and buildout of Dialogflow CX/ES agents across chat and voice channels.
  • Integrate virtual agents with client systems and platforms (e.g., Genesys, Twilio, NICE CXone, Salesforce).
  • Develop fulfillment logic using Google Cloud Functions, Cloud Run, and backend integrations (via REST APIs and webhooks).
  • Collaborate with stakeholders to define intent models, entity schemas, and user flows.
  • Implement Agent Assist and CCAI Insights to augment live agent productivity.
  • Leverage Google Cloud tools including Pub/Sub, Logging, and BigQuery to support and monitor the solution.
  • Support tuning, regression testing, and enhancement of NLP performance using live utterance data.
  • Ensure adherence to enterprise security and compliance requirements.


Required Skills & Qualifications:

  • 3+ years developing conversational AI experiences, including at least 1–2 years with Google Dialogflow CX or ES.
  • Solid experience across GCP services (Functions, Cloud Run, IAM, BigQuery, etc.).
  • Strong skills in Python or Node.js for webhook fulfillment and backend logic.
  • Knowledge of NLU/NLP modeling, training, and performance tuning.
  • Prior experience working in client-facing or embedded roles via consulting or staff augmentation.
  • Ability to communicate effectively with technical and business stakeholders.


Nice to Have:

  • Hands-on experience with Agent Assist, CCAI Insights, or third-party CCaaS tools (Genesys, Twilio Flex, NICE CXone).
  • Familiarity with Vertex AI, AutoML, or other GCP ML services.
  • Experience in regulated industries (healthcare, finance, insurance, etc.).
  • Google Cloud certification in Cloud Developer or CCAI Engineer.




Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Ontrac Solutions LLC

Founded :
2021
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

linkedin

Similar jobs

numadic
at numadic
1 recruiter
Karishma Shadiza
Posted by Karishma Shadiza
Remote only
2 - 4 yrs
₹8L - ₹15L / yr
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconPostgreSQL
MySQL

Numadic is hiring a Fullstack Developer



We are Numads

Drawn to the unknown, we are new age nomads who seek to bring near what is far. We work as full stack humans, able to operate independently while enjoying the journey together. We see past the sandlines of clan and craft and value the unique and special talents of each. We think, we design, we code, we write, we share, we care and we ride together. We aim to live by our values of Humility, Collaboration and Transformation.


We undisrupt vehicle payments

To impact a highly fragmented v-commerce space, we aim to bring order to simplify & aggregate. We are a full stack v-commerce platform. We build the Network side of the products to achieve dense on-ground digital coverage by working with & aggregating different types of partners. Further help set the standards for scaling sustainably for the future. We also build the User side of the products to make road travel experience for our vehicle owners and drivers contactless and fully autonomous. 


About the role:

  1. Meet both technical and consumer needs.
  2. Design client-side and server-side architecture that can scale to thousands of end users.
  3. Ensure cross-platform optimisation and responsiveness of applications.
  4. Write and review technical documentation.
  5. Diagnose and fix bugs and performance bottlenecks.
  6. Maintain code and write automated tests to ensure the product is of the highest quality.
  7. Create security and data protection processes.
  8. Design and develop efficient APIs.
  9. Ability to quickly adapt and migrate code to most current technologies.



Why is the opportunity exciting

We are a startup and provide an opportunity to be a part of a fast growing company. With full ownership, you will have the direct ability to make a difference and lead teams. You will work and learn from among a diverse group of Numads. You will solve first-to-market problems to be taken globally. We are based out of Goa and we offer a great opportunity to work from one of the most beautiful parts of India.


Role requirements:

  1. 2+ years of proven experience working as a Fullstack Developer
  2. Proficiency with multiple front-end languages and frameworks (e.g. HTML, CSS, JavaScript, React, React Native)
  3. Knowledge of back-end languages (Node JS)
  4. Knowledge of AWS, Firebase, GIT and CI/CD tools.
  5. Hands-on experience with databases (e.g. Postgres, MongoDB).
  6. Bias for action - ability to move quickly while taking time out to review the details.
  7. Clear communicator - Ability to synthesise and clearly articulate complex information, highlighting key takeaways and actionable insights.
  8. Team player - Working mostly autonomously, yet being a team player keeping your crews looped-in.
  9. Education - Degree in Computer Science or relevant field or relevant experience.
  10. Mindset - Ability to take responsibility for your life and that of your people and projects.
  11. Mindfulness - Ability to maintain practices that keep you grounded.


Join Numadic

From the founders to our investors and advisors, what we share is a common respect for the value of human life and of meaningful relationships. We are full-stack humans, who work with full-stack humans and seek to do business with full-stack humans. We have turned down projects, when we found misalignment of values at the other end of the table. We do not believe that the customer is always right. We believe that all humans are equal and that the direction of the flow of money should not define the way people are treated. This is life at Numadic.

Read more
TETHERBOX TECHNOLOGIES
at TETHERBOX TECHNOLOGIES
2 recruiters
Safeer Usman
Posted by Safeer Usman
Bengaluru (Bangalore)
3 - 7 yrs
₹5L - ₹8L / yr
MEAN stack
skill iconJavascript
skill iconPHP
skill iconPython
skill iconRuby on Rails (ROR)
+2 more
By becoming a software developer in our organization you'll be playing a key role in the design, installation, testing and maintenance of software projects. The programs you create are likely to help businesses be more efficient and provide a better service.
Read more
Tredence
Rashitha Shetty
Posted by Rashitha Shetty
Bengaluru (Bangalore)
8 - 12 yrs
₹20L - ₹30L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+1 more
  • Experience range – 8 to 12 years
  • Good understanding of software engineering practices, SDLC.
  • Ability to provide elegant and efficient design solutions
  • Strong knowledge on design patterns
  • Effective interpersonal skills and collaborative management style to include teamwork and team building ability
  • Should have knowledge on API integration mulesoft, Apache Camel tools
  • Strong knowledge on providing microservices architecture

 

ROLES & RESPONSIBILITIES:

  • Research, programs, plans, designs, and administers building projects for clients by applying knowledge of architectural design and building materials.
  • Produces conceptual plans, renderings, and documents.
  • Assists in research and coordination of materials and products for project specifications

 

Skills Required:

Primary Skills:

  • Java, Spring Boot/ Node.js- Backend
  • HTML, CSS, JS, React/ Angular- Frontend
  • SQL
  • Mobile Application Development

Secondary Skills:

  • Microservices, Design Patterns
  • Cloud- AWS, Azure, GCP
  • DevOps tools- Jenkins, GIT Pipeline, etc.- Anyone should be fine
  • Maven

 

Read more
BigStep Technologies Pvt Ltd
at BigStep Technologies Pvt Ltd
1 video
3 recruiters
Pratishtha Thakur
Posted by Pratishtha Thakur
Remote, NCR (Delhi | Gurgaon | Noida)
7 - 14 yrs
₹10L - ₹30L / yr
skill iconNodeJS (Node.js)
skill iconAngular (2+)
skill iconMongoDB
skill iconExpress
skill iconJavascript
+4 more

**Work remotely / Work From Home with BigStep Technologies throughout your tenure**


Desired candidates must have 7+ years of total experience in backend development with good expertise in MEAN Stack (MongoDB, ExpressJS, AngularJS, Node.js) and JavaScript, along with strong development and coding skills, good analytical and problem-solving skills.

 

Roles and Responsibilities :



What You'll Do


  • Create the system architecture for any product from scratch as well as drive it for more than one development teams
  • Design and deliver solutions that enable fast and efficient deployment of quality code to production
  • Document the architectural blueprint and end to end design through flowcharts and diagrams.
  • Set coding standards for development teams and ensure all released code is following standards
  • Oversee the code review process, performing reviews when necessary
  • Establish strong communication channels and relationships with the development teams, supporting them throughout the release cycle
  • Continuously evaluate the existing software to identify areas of improvement and ensure architectural integrity as additional features are added.
  • Lead DevOps and implement tooling and process improvements when you identify gaps
  • Work with various stakeholders and identify the scope of the work, provide high level estimations, create a timeline and come up with the approach and design for the same.
  • Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.
  • Coach and mentor the development teams to improve the overall expertise and skills of the team.
  • Take care of the development of critical components and POCs for new technologies to be used.
  • Deliver high quality deliverables individually/as a team adhering to industry best practices.
  • Troubleshoot any errors or issues that arise in the application/infrastructure components quickly and efficiently.

What You Bring


  • 7+ years in software development or product engineering
  • Proficient in MEAN Stack
  • Good experience in backend development with Node.js
  • Expertise in developing RESTful APIs
  • Have created multi-transactional and highly redundant systems from ideation to production
  • Customer-centric mindset
  • Expertise in Agile SCRUM best practices
  • Expertise in implementing front-end of applications using HTML5, Angular.js
  • Proficient in MVC, OOPS concepts, Web Development Concepts, HTML, JSON, REST API development
  • Strong coding skills, good analytical and problem-solving skills
  • Ability to break down complex technical concepts into something digestible by non-technical stakeholders
Read more
Transchain Technologies Private Limited
Ritesh Sinha
Posted by Ritesh Sinha
NCR (Delhi | Gurgaon | Noida)
3 - 6 yrs
₹15L - ₹25L / yr
skill iconNodeJS (Node.js)
Fullstack Developer
skill iconReact.js
Technical Architecture

As technical lead, you will be responsible for complete product development including 

  1. Identification of technology
  2. Shaping engineering practices
  3. Hiring engineering team
  4. Shaping up the product
Read more
Integrichain
Integrichain
Agency job
via Gracira Technologies LLP by Gavin James
Pune
2 - 5 yrs
₹5L - ₹8L / yr
Python
django
SQL
skill iconReact.js
skill iconDjango
+2 more
Software Engineer (Product Engineer Dept.)
Must have: Python-Angular(min.6Months) - Django- MySQL
Experience: 4-5Years
Location; Pune(WFH until Covid stabilizes)
Good to have: Kubernetes/Docker, Flask, Restful API
Read more
Indifi Technologies
at Indifi Technologies
1 recruiter
Mohit Singh
Posted by Mohit Singh
NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹8L - ₹12L / yr
skill iconNodeJS (Node.js)
skill iconJava
Data Structures
Algorithms
skill iconC++
+7 more
A Great Fit:
• If you are excited about working in a start-up and be part of a small, highly talented team.
• Possess strong analytical skills, able to quickly learn and navigate through unknown territory, suggest and implement solutions.
• Excited about working in a fast-paced, demanding environment where solutions/fixes are
delivered on daily cadence instead of weekly/monthly cycles.
• Extremely hands-on engineer with a passion for javascript based front end and back end
technologies, relational and analytical databases
• Understanding of Big O notation and caring deeply about code quality, performance, and its
execution.
• Carry proven track record of delivering projects in an environment with high time-sensitivity.

Must-Have :
• 1 - 2 years of experience in backend system development using modern framework/technologies.
• Expert understanding of Javascript, Angular.js, and Node.js
• Expertise with RDBMS (PostgreSQL, MySQL)
• Experience with RabittMQ, Elastic Search, AWS echo system, continuous integration and
deployment methodologies (Jenkins, Kubernetes, etc) is must
• Proficiency in a Linux environment
• Bachelors/Master’s degree in Computer Science from tier-I/tier-II colleges only.
• Maintain regular and reliable work attendance.
Read more
Interview Kickstart
at Interview Kickstart
5 recruiters
Ashwin Ramachandran
Posted by Ashwin Ramachandran
Bengaluru (Bangalore)
2 - 7 yrs
₹20L - ₹40L / yr
NOSQL Databases
skill iconPython
Software design
skill iconDjango
Data Structures
+1 more

Interview Kickstart is one of the leading platforms helping Software Engineers prepare for tough technical interviews. Over the last 5 years we have helped over 3000 engineers Nail the toughest technical interviews on the planet. We are successful, profitable, and have a vision of building the world's largest Career Upleveling platform. 

 

We are looking for top-notch, motivated engineers to come join our growing team at IK. 

 

Who you are

  • You have 2 - 7 years experience. 
  • You love the buzz of a highly productive and fast moving team. 
  • You have a github profile that you want to show off. 
  • You love coding and look forward to taking on complex, abstract features. 
  • You don't care about front end, backend kinda titles. You like working anywhere in the "stack". 
  • You are looking to grow fast with a company that's on a rapid growth path.

 

 

What will excite us

  • Previous startup experience or experience being part of early teams.
  • Experience with the Django & Python universe. 
  • Experience with both Relational and NoSQL DBs. 
  • Competitive Programming experience. 
  • A keen desire to problem solve, brainstorm and debate during the interview. 

 

 

What will excite you

  • Complete ownership
  • Experiment, fail and learn.
  • High pedigree, high caliber team. 
  • Contribute to every area of our business. Have a real impact with your work. 
  • Top of the line compensation.

 

Our interview process is designed to help you show the best version of yourself. Once your candidature is finalized, we'll send you a short video explaining the interview process.

 

Look forward to speaking with you soon!

Read more
Prism Labs
at Prism Labs
1 recruiter
Adam Breckler
Posted by Adam Breckler
Remote, Bangladesh
3 - 9 yrs
₹12L - ₹15L / yr
skill iconJavascript
Web
skill iconPHP
skill iconPython
skill iconRuby on Rails (ROR)
+3 more
This is a position within our full-stack apprenticeship training program.

We will place you for 3-months into a paid internship at one of our partner companies.
Read more
EdGE Networks Pvt. Ltd.
at EdGE Networks Pvt. Ltd.
8 recruiters
Keith Pinto
Posted by Keith Pinto
Bengaluru (Bangalore)
3 - 7 yrs
₹5L - ₹10L / yr
skill iconElastic Search
Clojure
skill iconJavascript
skill iconPython
skill iconAmazon Web Services (AWS)
+3 more
We're looking out for a "Super Duper" Software Engineers, who are passionate about tech! What's init for you? 1. Flexible work environment and a fun team to work with, trust me! we're cool :) 2. Challenging problems to solve. 3. Language / Stack agnostic. 4. Satisfactory compensation. ...get in touch with us to know more.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos