Technical Project Manager

Key Responsibilities:

• Make outbound calls and handle inbound inquiries to counsel students and parents about our courses and programs.
• Understand student requirements, preferences, and academic background to suggest suitable courses.
• Follow up on leads and inquiries through calls, emails, and messages.
• Convert leads into walk-ins, and walk-ins into successful admissions.
• Meet and exceed weekly/monthly admission targets and KPIs.
• Coordinate with the academic and operations team to ensure smooth onboarding of students.
• Stay updated with course offerings, admission criteria, deadlines, and industry trends.

Required Skills & Qualifications:

• Bachelor's degree in any discipline (preferred: Education, Business, or Communication).
• Prior experience in telesales, inside sales, or academic counselling is a plus.
• Excellent verbal and written communication skills.
• Strong interpersonal and persuasive abilities.
• Proficiency in using MS Office tools.
• Goal-oriented mindset with the ability to work under pressure.

Role: SDE 3- Senior Sofware Engineer (Backend)

Salary: INR 15 to INR 25L per annum

Performance Bonus: Up to 10% of the base salary can be added

Location: Hulimavu, Bangalore, India

Experience: 5-8 years

About AbleCredit:

AbleCredit is on a mission to solve the Credit Gap of emerging economies. 

In India alone, the Credit Gap is over USD 5T (Trillion!). This is the single largest contributor to poverty, poor genie index and lack of opportunities. 

Ablecredit is a rare startup because we are probably the only revenue generating GenAI startup in India.

Key Responsibilities:

• Solving highly complex technical challenges and driving large-scale projects; developing robust and scalable web applications using Node.js, MongoDB
• Participate in system design, architecture, and help build scalable, high-performance systems
• Mentor junior engineers (SDEs and SDE-2s), driving technical decisions, and leading entire projects or initiatives
• Conduct code reviews and provide constructive feedback to team members.
• Architect efficient and reusable back-end systems and optimize applications for maximum speed and scalability.
• Implement security and data protection measures.
• Stay updated on emerging technologies and best practices in web development.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in backend web development.
• Proficiency in Node.js and typescript along with their core principles.
• Experience with server-side frameworks such as Express.js.
• Familiarity with database systems such as MongoDB, or PostgreSQL.
• Knowledge of RESTful APIs and asynchronous request handling.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Effective communication skills and the ability to collaborate with stakeholders.

Highlights:

• Medical/Dental/Vision Insurance
• PTO & Holidays
• Life Insurance
• Opportunity to work with a revenue generating Gen AI startup
• Flexible hours and an extremely positive work environment

Note on Compensation Policy:

Hiring and nurturing the best talent is the central part of our business focus. As a result, we try an provide not just better than market salary, but have a stong, performance-based incentive structure for all the employees. The quoted salary is based on our best understanding of the market and is subject to increase for the right candidate depending upon their fitment, skills, and experience.

• Create & Manage dashboards on various Mobile & web tools like Clevertap, Branch, Google Analytics, Zoho Page Sense, Firebase, and other data tools that marketing and product teams use on a daily basis.
• Create richer & holistic (collating multiple data sources/platforms) dashboards and reports on Tableau & Metabase for Product, Marketing & Business teams.
• Improve dashboards & set up alert systems on Sentry, Firebase, GA for product & technology teams to timely catch fatal crashes, errors.

Deliver data-backed insights & periodic analysis reports

• Perform deep data analysis to identify issues, trends, opportunities, and improvements possible in Acquisition, Activation, Transactions, Conversion Ratios & other driving product metrics. Present findings to product, marketing, and business stakeholders.
• Perform analysis to assess the success of ongoing product initiatives, provide insights to product managers & designers to iterate product features and flows.
• Create & Track product and marketing funnels to identify growth opportunities and problem areas. Collaborate with PMs and Designers to discover underlying reasons for drop points. Analyze Funnel, Cohort, Trends, LTV, DAU, MAU, Retention & user behavior using data & help teams make data-driven decisions.

Define measurement & success criteria for experiments, new features, and A/B tests.

• Collaborate with Product Manager to design, execute and analyze A/B tests, define target KPIs & control segments.
• Help Product Managers define success criteria and measurement standards for new features and product offerings.
• Ensure technical setup is there to MONITOR important KPIs and collect custom events data. Define custom events & properties to be tracked on Clevertap, GA, Zoho Page Sense.

Drive increased engagement & retention using Clevertap

• Define AARRR KPIs and Optimize them with CT multi-channel journeys by continuously performing A/B tests.
• Create detailed and diverse user segments to identify high, medium & low activity cohorts. Create strategies to increase the size of high-activity cohorts.
• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Manage, Mentor & lead Product Analytics

• Act as an Analytics Subject Matter Expert in the team. Train, hire, and manage a team of analysts. Setup collaborative processes & management practices to help teams achieve important analytics goals.
• Assist the Product stakeholders to make data-driven decisions to achieve short and long-term goals relating to product growth.
• Collaborate & hire analysts to improve the overall product analysis capabilities.
• Research and be updated with upcoming technologies and trends in digital product analytics.
  
  

Experience

• Bachelor’s Degree in Computer Science, Engineering or any other related field.
• 4+ years of experience in mobile/web application analytics, business analytics, must have led or managed a team before.

Technical Skills

• In-depth knowledge & hands-on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.
• Expertise in dash-boarding tools like Tableau, Metabase, and Excel.
• Experience with data warehousing concepts and ETL development and tools
• Fetching and manipulating large data sets using SQL / Hive.
• Analyzing and visualizing large data sets: R / python.

Soft Skills

• Ability to prioritize and manage multiple milestones and projects efficiently.
• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
• Detail-oriented, advanced problem-solving skills with customer-centric approach.