
Engineering Manager – B2B SaaS
Knowmax is the leading provider of Customer Experience Knowledge Management solutions, revolutionizing how CX knowledge is created, curated, and consumed. We're a fast-growing SaaS startup with a mission to make solving customer problems faster, smarter, and more accessible for employees and agents across global enterprises.
We’re looking for an Engineering Manager to join our core team in Gurgaon and play a pivotal role in shaping the future of our enterprise platform.
Who are we looking for?
An experienced technologist with a strong engineering foundation, a sharp product mindset, and a knack for leading high-performance teams. If you have founding or early-stage startup experience, and enjoy building from the ground up, we’d love to meet you.
What will you do?
Provide technical direction and leadership across engineering projects and initiatives
Lead end-to-end design, development, testing, deployment, and maintenance of our core SaaS platform
Own engineering roadmaps, set technical goals, and translate product requirements into execution plans
Ensure code quality with robust review processes, clean coding practices, and architectural best practices
Mentor engineers, build a collaborative team culture, and grow technical leadership within the team
Collaborate cross-functionally with Product, Design, QA, and DevOps
Drive excellence in CI/CD pipelines, cloud architecture, and performance optimization
Maintain regular tracking of project delivery, timelines, and risks
Promote a culture of continuous learning, ownership, and innovation
Skills & Competencies
8–12 years of experience in software engineering with 5+ years of hands-on development
2+ years leading engineering teams or managing projects in a B2B SaaS environment
Proficiency in modern tech stacks – TypeScript, React/Next.js, Node/Nest.js
Experience with PostgreSQL/MySQL and cloud infrastructure (AWS/OCI)
Familiarity with Agile methodologies (Scrum/Kanban)
Strong technical decision-making and people management skills
Previous founder/founding team experience is a big plus
You thrive in fast-paced, high-growth environments and are passionate about building great tech
Why Knowmax?
Be part of a core leadership team in a high-growth SaaS company
Shape the tech stack, culture, and product direction from the ground up
Work closely with passionate founders and cross-functional leaders
Build a product that solves real-world problems for global enterprises
If you're ready to drive impact, build world-class tech, and grow with a purpose-driven team—let’s talk.

About Knowmax
About
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Your Role ● Provides financial analysis for a function or business. ● Performs data extraction and analyzes data to make recommendations. ● Handles financial business issues. ● Provides analytics to business initiatives ● Develops an understanding of the company's financial processes and a working knowledge of the business. ● Ensuring monthly book closure, revenue recognition & accrual of proper costs in all categories to be in line with the internal guidelines and the statutory requirements ● Work with the team for preparation of the monthly closure & Quarterly Audit plans Must Have’s ● Looking for 3-5 Years of experience in financial budgeting, Financial modeling & Analyzing budget. ● Systematically process, and have financial and accounting information ● Analyze financial details and do value addition to business ● Strong Bias for action, problem solving and ownership ● You’re efficient - produce sufficient output with minimal wasted input. ● You’ve experience with building teams, hiring and developing leaders. ● You’ve strong communication and presentation skills/ Why is this exciting to you? ● You are interested in being a part of a young and fast paced environment; to implement market best practice. ● You are keen to put in place strong processes, and systems, and this is a chance to work in a company which is not burdened by legacy systems. ● You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table. ● You care about people and your team members, and you want to influence positive change.
Skillset :-
- Minimum 1-6 years of experience in a frontend engineer role.
- Essential required are Javascript and ReactJS.
- Experience in Next.js is highly preferred.
- Should be good at CSS and have sound knowledge about Tailwind and Material UI.
- Become early team member of a global tech company, high ownership role and steep learning curve.
- Opportunity to build from scratch, get involved in customer research and product problem solving, and contribute towards building the team and culture.
- Understand design specification and requirements.
- Develop a wide range of illustrations, vectors, graphics and layouts and other designs.
- Edit footage segments and combine the sequences of the clips for Social media platform.
- Input effects, graphics, dialogues, and music into the videos to make them more visually appealing.
- Discover and implement new techniques and methods to maximize the company’s efficiency.
- Manages timelines and prioritization of workload.
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- Provides technical support for design and video related efforts.
- Work effectively with the team members.
- Minimum 1+ years of experience as a Video Editor, Video Specialist or similar role related to video editing and Graphic Designing
- Sound working knowledge on Adobe premiere pro, Sound Editing, Adobe Photoshop, Adobe Illustrator and CorelDraw Software.
- Excellent Experience of using video editing tools.
- Good Time Management Skills
- Great interpersonal and communication skills.
- Creative Thinker
- Proficient in Adobe After Effects.
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- Candidate must have Own laptop is mandatory along with will the supportive softwares
- Experience- 2 to 3 years
Position Description
Title: Senior Service Engineer – North Region, India.
Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia
This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.
In addition to annual initiatives, the key accountabilities of this position are:
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MAIN JOB ACCOUNTABILITY
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Commissioning of Pumps and Controls in western region
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To work closely with Regional sales team and provide efficient after sales support
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2ND MAIN JOB ACCOUNTABILITY
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Provide timely warranty service support to all customers in the region
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Co ordinate with factory Quality team and give feed back about field failures
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3RD MAIN JOB ACCOUNTABILITY
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To achieve Service delivery targets given for the financial year.
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Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.
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4TH MAIN ACCOUNTABILITY
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Participate in all the training programs conducted in factory and through online portal
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Train all regional rep engineers for all products and latest upgrades periodically
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5TH MAIN ACCOUNTABILITY
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Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support
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Provide feedback on field failures to all OEM team members for corrective action.
Role Requirements
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University Degree or Diploma in Mechanical/Electrical & Electronics Engineering
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5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries
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Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications
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Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.
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Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)
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Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.
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Strong, team-oriented leadership skills with presence and a bias for action.
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Self-directed with ability to work autonomously and collaboratively and a focus on results.
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Ability to communicate in an open and authentic manner in all situations
- Core Java (Collections, Annotations, Threads, Exceptions)
Java 8 ( Must)
Spring Core (Must)
Spring Boot, Spring Cloud, Micro services (Must)
Angular / React , Bootstrap ( Good to have)
Docker / Kubernetes ( Good to have) Pivotal Cloud Foundry / Tanzu Services ( Good to have)
- Create and maintain optimal data pipeline architecture,
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- Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Work with data and analytics experts to strive for greater functionality in our data systems.
- Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
- Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
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- Strong project management and organizational skills.
- Experience supporting and working with cross-functional teams in a dynamic environment.
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- Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
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- Experience with AWS cloud services: EC2, EMR, RDS, Redshift
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Inside Sales executives sell products and services for their company over the phone. They also manage client accounts and maintain relationships, all through taking and making phone calls. Telesales can be classified as:
- Inbound Telesales: Takes place when a potential customer/client calls the company enquiring about their products/services. Inbound telesales are designed to cater to customer responses to company's promotional/ advertising campaigns. Technical support executives also fall under this category if they do cross selling.
- Outbound Telesales: takes place when a telesales executive proactively initiates a call to a prospective customer. These calls can be for existing customers for cross-selling / up-selling new product/service offerings or for new customer acquisition.
Telesales executives can be hired for both B2C (Business to Consumer) or B2B (Business to Business) selling. Depending on the company's offering, target audience and geography, the skills and attributes required for the Telesales job would differ. For example, a company with mostly B2B international clients would need the candidate to be fluent in English, while for another company with B2C client or regional customers, knowledge of local language would be more important than English.
The Job Role and Responsibilities
A telesales executive is generally a part of the company's sales team and his/her primary job is to sell. Telesales executives have set targets and strategies by their team supervisor. They would mostly be calling a prospective client and persuading them to either purchase/trial a product/service, or accept a visit from another sales team member. Telesales executives must have a clear understanding of the product/service they are selling and should be able to negotiate well.
Competencies and Skills Required
A telesales executive is required to interact with customers for most part of his/her day and so good communication skills are a must. He/she must be able to plan the number of fresh/follow-up calls he/she has to do in order to meet targets. The job also requires good selling and persuading skills and also a thorough understanding of the company's offerings. The major skills and competencies that employers look for are:
- Good spoken and written language skills
- Ability to plan and execute
- Ability to persuade and negotiate
- Ability to work under stress
- Ability to work as a team
Freshers who wants to flair in Recruitment Industry and excel can do apply with good communication and Interpersonnel skills.









