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Engineering Manager
Engineering Manager
Knowmax's logo

Engineering Manager

Bhawna Attri's profile picture
Posted by Bhawna Attri
8 - 12 yrs
₹30L - ₹35L / yr
Gurugram
Skills
Fullstack Developer
TypeScript
skill iconReact.js
skill iconNodeJS (Node.js)
Certified Scrum Master (CSM)
skill iconPostgreSQL

Engineering Manager – B2B SaaS  

Knowmax is the leading provider of Customer Experience Knowledge Management solutions, revolutionizing how CX knowledge is created, curated, and consumed. We're a fast-growing SaaS startup with a mission to make solving customer problems faster, smarter, and more accessible for employees and agents across global enterprises. 

 

We’re looking for an Engineering Manager to join our core team in Gurgaon and play a pivotal role in shaping the future of our enterprise platform. 

 

Who are we looking for? 

 

An experienced technologist with a strong engineering foundation, a sharp product mindset, and a knack for leading high-performance teams. If you have founding or early-stage startup experience, and enjoy building from the ground up, we’d love to meet you. 

 

What will you do? 

Provide technical direction and leadership across engineering projects and initiatives 

Lead end-to-end design, development, testing, deployment, and maintenance of our core SaaS platform 

Own engineering roadmaps, set technical goals, and translate product requirements into execution plans 

Ensure code quality with robust review processes, clean coding practices, and architectural best practices 

Mentor engineers, build a collaborative team culture, and grow technical leadership within the team 

Collaborate cross-functionally with Product, Design, QA, and DevOps 

Drive excellence in CI/CD pipelines, cloud architecture, and performance optimization 

Maintain regular tracking of project delivery, timelines, and risks 

Promote a culture of continuous learning, ownership, and innovation 

 

Skills & Competencies 

8–12 years of experience in software engineering with 5+ years of hands-on development 

2+ years leading engineering teams or managing projects in a B2B SaaS environment 

Proficiency in modern tech stacks – TypeScript, React/Next.js, Node/Nest.js 

Experience with PostgreSQL/MySQL and cloud infrastructure (AWS/OCI) 

Familiarity with Agile methodologies (Scrum/Kanban) 

Strong technical decision-making and people management skills 

Previous founder/founding team experience is a big plus 

You thrive in fast-paced, high-growth environments and are passionate about building great tech 

 

Why Knowmax? 

Be part of a core leadership team in a high-growth SaaS company 

Shape the tech stack, culture, and product direction from the ground up 

Work closely with passionate founders and cross-functional leaders 

Build a product that solves real-world problems for global enterprises 

If you're ready to drive impact, build world-class tech, and grow with a purpose-driven team—let’s talk. 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Knowmax

Founded :
2019
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modules, viz knowledge base articles & FAQs, visual how-to guides, and cognitive decision trees, are purpose-built to make contextual and actionable knowledge readily available to your support champions and customers with minimal effort. With our no-code DIY content creation capabilities, you do not need any technical expertise to create content. Our native integrations with CRM and contact center technology enable users to access relevant information right where they are without switching multiple screens. Born out of a contact center, we understand the numberless roadblocks customer-focused companies face and believe that the right knowledge at the right time makes a difference in shaping customer experiences. Our next-gen KM platform is built with this understanding to enable you to rise above your customers' ever-evolving expectations by making your knowledge work for you. To learn more about us, visit Knowmax.ai or contact [email protected] for any queries.
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