Scrum Master

Job description

Hiring freshers - 2 years of Experience

for Customer Success Executive

As a Customer Success Execute at Abmiro, you'll play an important role in driving our clients' success using our SaaS product (Rekart). You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to utilize the capabilities of our software fully. Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & Responsibilities

● Serve as customers' primary technical point of contact, offering expert guidance and support through phone calls, email, and chat.

● Collaborate with clients to understand their unique requirements and goals

● Assist with the setup, configuration, and onboarding of customers on the platform

● Provide quick solutions or workarounds to client queries

● Coordinate with the technology team for possible issues/enhancements/feature requests

● Provide technical training and support resources to ensure customers can maximize the value of our software.

● Proactively identify opportunities to optimize and enhance customer workflows using our product.

● Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.

● Maintain a deep understanding of our product, including new features and updates.

● Document and maintain training documents and material for customer training purposes. Preferred candidate profile

● Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.

● Fresher or 1-2 years experience in technical customer support / SaaS product support

● Strong technical background with the ability to understand and troubleshoot complex technical issues.

● Excellent communication skills, both written and verbal, with the ability to convey technical concepts clearly and understandably.

● Empathetic and customer-focused approach, always ensuring customer success is the top priority.

● Strong problem-solving and critical-thinking abilities.

About Company

Abmiro, a fast-growing SaaS (Rekart) company in Pune, seeks smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting, and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.

Requirements:

• Must have 5+ years of experience
• Strong proficiency in data engineering concepts and practices.
• Extensive experience in applying data science and machine learning techniques.
• Working knowledge of extracting information from unstructured data sources, particularly PDFs.
• Hands-on experience with Large Language Models (LLMs) such as GPT and Gemini.
• Knowledge of prompt engineering and fine-tuning techniques.
• Practical experience in building Retrieval-Augmented Generation (RAG) systems.
• Experience in processing large volumes of unstructured data, preferably in the insurance, legal, or healthcare sectors.
• Proven experience in extracting valuable insights from diverse data sets.
• Familiarity with Vector Databases, Azure Cloud, LangChain, Lama Index, and OCR tools and techniques.
• Working knowledge of PDF to text extraction tools like PDFMiner, PyMuPDF, or PDFPlumber, OCR tools.
• Skilled in machine learning, deep learning, computer vision, natural language processing (NLP), and generative AI models.

Good to have:

Working knowledge of Python and libraries such as NumPy, pandas, scikit-learn, and TensorFlow/PyTorch.

Preferred Qualifications:

BE/MS/PhD in Computer Science, Data Science, Machine Learning, or related fields.

Note: We are looking for passionate candidates who can join immediately.

Big Picture (The Opportunity) : 

Do you take pride in your web development ability? Would you like to use your skills in an energetic atmosphere? Are you dedicated to the craft, write code that they are proud of and can hit the ground running , you’re in the right place.

What do we want from you ? (Our Expectations) : 

• To manage our back-end services and ensure a seamless interchange of data.
• You will be responsible for developing and coding all server-side logic and also to maintain the central database and respond to requests from front-end developers. 

What are you required to do ? (Your Responsibilities) 

• Writing back-end code and building efficient modules.
• Produce detailed specifications
• Developing back-end portals with an optimized database.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Updating and altering application features to enhance performance.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle
• Develop and deploy new features to facilitate related procedures and tools if necessary
• Work closely with the IT team in completing projects
• Troubleshoot and fix any issues relating to PHP programs
• Create scripts to facilitate client systems to meet performance and objectives
• Test and develop software for client applications
• Create documentation for software created
• Utilize source debuggers and write or modify client software
• Produce results effectively and within the deadlines set 

Unico Connect is a pioneering technology company that thrives on delivering innovative and user-centric solutions. We are seeking an experienced Senior UI/UX Designer to join our team. In this role, you will take the lead in crafting exceptional user experiences for technology products, including the creation of unique and inventive designs for existing products, and mentoring and leading a team of designers.

Responsibilities

1. UI/UX Design: Create innovative and user-friendly designs for technology products that solve complex problems and enhance user experiences.
2. Out of the Box Thinking: Provide unique and creative design solutions for existing products, pushing the boundaries of conventional design concepts.
3. Design Leadership: Lead and mentor a team of designers, providing guidance and inspiration to foster their professional growth and development.
4. User Research: Conduct user research to understand user behaviors, needs, and pain points, and use insights to inform design decisions.
5. Prototyping: Develop interactive prototypes to demonstrate and validate design concepts and usability.
6. Collaboration: Collaborate closely with cross-functional teams, including developers, product managers, and stakeholders, to align design with business objectives.
7. Design Systems: Contribute to the development and maintenance of design systems to ensure design consistency across products.
8. User Testing: Conduct usability testing and gather user feedback to iterate and refine designs.
9. Quality Assurance: Work closely with development teams to ensure the successful implementation of designs and provide design support during the development phase.
10. Documentation: Create and maintain design documentation, including wireframes, user flows, and design specifications.
11. Staying Current: Stay up-to-date with the latest design trends, tools, and emerging technologies.

Qualifications

• Bachelor's degree in Design, Human-Computer Interaction, or a related field.
• 5-7 years of experience in UI/UX design, with a strong portfolio showcasing innovative and user-centered designs.
• Expertise in design tools such as Figma, Adobe XD, or similar.
• Proficiency in creating interactive prototypes using tools like InVision or similar.
• Strong understanding of user-centered design principles and design thinking methodologies.
• Leadership and mentoring experience, with the ability to inspire and guide a design team.
• Excellent communication and presentation skills.
• Problem-solving skills, attention to detail, and an ability to think critically.
• Experience in designing for web and mobile applications.

Nice to Have

• Knowledge of front-end development technologies to facilitate collaboration with developers.
• Familiarity with design and prototyping tools such as Zeplin, Proto.io, or Principle.
• Understanding of accessibility and inclusive design practices.

About Hubstream

Hubstream is the world’s Investigation Operating System. Hubstream software manages hundreds of thousands of investigative leads and cases for federal governments and private companies. Our tools effectively separate low and high-value cases and build intelligence databases that help resolve future reports. Many of the most critical cases lead to arrests, rescues, website takedowns, and the publication of high-profile investigative reports.

As a Development Manager, you will need to manage the team effectively and make sure that team members are delivering to their full potential by continuously monitoring, mentoring, and guiding them both technically and personally to grow in their careers. Your performance will be measured against each team member's delivery, keeping employee morale high at work, mentoring them to grow in their career, and retaining the employee in the organization.

What you will do at Hubstream:

·       Manage Software Development project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control, and closure.

·        Work collaboratively with development team, lead architect and the CTO to determine technical direction and approach to system design and implementation.

·       Manage the day-to-day activities of projects and staff; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost parameters.

·       Make recommendations to management about schedules, prioritization, and resource allocation with input from team members.

·       Manage resource planning and organizational capacity planning.

·       Coach and train project team members on Software Development processes and best practices.

·       Providing continuous guidance and direction to the Leads to meet the client delivery & commitment.

·       Periodically conduct the meeting with the Senior Management and update the status of the delivery.

·       Regularly conduct individual team meetings to understand the need of the Team(s) and make sure they are met.

·       Develop a superior workforce and increase the efficiency of the team.

·       Periodically review the performance of each team member(s) and provide feedback to improve.

·       Conduct the year-end performance appraisal to all the team members and give the correct rating without any bias towards any employee.

·       Had experience in the Performance Improvement Program for those employees who are underperforming and continuously mentor and monitor to improve their performance.

Relevant experience includes:

·       Project Scoping

·       Controlling Process

·       Resource planning and team staffing

·       Project Management

·       People Management

·       Performance Review & Appraisal Process

·       Performance Improvement Program

Skills/Qualification:

·       B.E/B.Tech/M.Tech/MCA with good CPGA from reputed colleges/Institutes in India.

·       6 to 8 years delivery of consulting or professional services, or as a people manager.

·       Minimum 5 years of experience in a technology environment, including 2-3 years of practical professional experience in project management.

·       Minimum 5+ years of Software development experience in C#, T-SQL is a bonus.

·       Minimum 5+ years of experience in Client Interaction directly or indirectly.

·       Demonstrated experience in leading cross-functional project teams.

·       Have very good communication skills both verbal and non-verbal communications.

·       Flexible to work in different time zones like Australia, Europe & US Time zone based on the Customer's need.

·       Ability to learn and grasp concepts quickly in a fast-paced environment and guide the Team.

·       Ability to be self-directed and work with minimal supervision.

·       Strong interpersonal skills that demonstrate your knowledge, passion, and commitment to partnering with the team to help them work better.

·       Working knowledge of the Microsoft development tools (Windows / SQL Server / Visual Studio) is a value addition.

·       Demonstrated ability to work on a distributed or remote team is highly preferred.

We are seeking a highly skilled and experienced MERN (MongoDB, Express.js, React, Node.js) Stack Developer to join our dynamic development team. As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining scalable web applications using the MERN stack framework.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• 
  

If you are a passionate MERN Stack Developer looking for an exciting opportunity to work on challenging projects and be part of a talented team, we would love to hear from you. Please submit your application, including your resume and portfolio, highlighting your relevant experience and projects.

Softobiz Technologies is a leading organization among the IT organizations supplying its products along with the services in the form of Product development and Web-Application development.

This role requires you to travel to onsite for 3 Months

Location – Hyderabad/Mohali

Digital Solutions Architect 

Experience required: 

• Minimum of 15 years of experience in IT industry. 
• Experience Architecting, Designing Solutions across Enterprise Business Systems specifically in Digital Space to develop robust digital architectures, utilising Cloud Computing, API’s based Integration and Data Analytics. 
• Experience in performing peer review and validation of others Architecture Designs & Architecture Design Patterns. 
• Experience in requirements elicitation, technology research, exploration of business opportunities for compiling highly professional options analyses and assessing them against a set of criteria that supports the solution recommendation(s). 
• Experience in specifying and designing large or complex systems/solutions that clearly translate and/or articulate the business specifications and benefits into the proposed solution design(s). 
• In Depth knowledge in Architecture, Design Principles of utilising IaaS, PaaS such as AWS, Azure, Hybrid Cloud etc to Design & Build Web, Mobile Applications for those Infrastructure Platforms. 
• In Depth knowledge of Best Practices around Cloud Platform Architectures. 
• In Depth knowledge in Architecture, Design Principles of Web 2.0, Mobile App Technology and emerging Web 3.0 standards and staying updated on Industry Trends such as AI, ML, RPA etc. 
• Excellent written and verbal communicator with ability to engage & influence stakeholders at all levels. 
• Ability to work in an Agile environment. 
• Bachelor’s degree in computer science or information Technology. 
• Demonstrated knowledge of TOGAF, ITIL (nice to have). 

Responsibilities: 

• Ability to Architect, design application software using the languages and technologies of the .NET framework.  
• Ability to Design, Develop and improve an application software and design technical architecture supported by writing technical and functional documentation. 
• Work closely with Product Owners, Business Analysts, Project Managers, Other Vendors and various other Business Stakeholders. 
• Ability to vet the Business Requirements Definition (BRD), put forward Solution Options, provide improvements for innovation and provide Solution Governance. 
• Produce Robust Digital Architecture Framework utilizing Industry Standard Architectural & Design Principles and present it back to Architecture Community and Forum. 
• Ability to present the Solution Architectures, Designs to Architecture Review Board (ARB) for Endorsement. 
• Ability to scope, prioritise and deliver work within time-bounded sprints. 

Tech Skills Required: 

• Experience working with .NET framework or relevant experiences (Essential) 
• Experience working with JavaScript frameworks such as ReactJS, Node.js, etc. 
• Experience working with Swift or Kotlin eco system, Android app development eco system. 
• Experience design, build web-based applications in C#, HTML, JavaScript, VBScript/ASP, .NET. 
• Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle. 
• Experience working in agile methodology using tools such as JIRA, Bitbucket, Confluence etc. 
• No SQL, RDBMS, Graph, Message Queues. 

We aspire to build a high-quality, innovative & robust software. If you are a hands-on platform builder with significant experience in developing scalable data platforms, look no further. Click on Apply and we will reach out to you soon.

Your responsibilities as an Engineer: 

•     Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

•     Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

•     Prepares and installs solutions by determining and designing system specifications, standards, and programming.

•     Improves operations by conducting systems analysis; recommending changes in policies and procedures.

•     Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.

•     Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment

•     Participate in educational opportunities & read professional publications;

•     Protects operations by keeping information confidential.

•     Provides information by collecting, analyzing, and summarizing development and service issues.

•     Accomplishes engineering and organization mission by completing related results as needed.

•     Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

Skill sets we require:

•     Proven work experience as a Software Engineer or Software Developer

•     Experience designing interactive applications

•     Ability to develop software in or other programming languages like JIRA or Postman

•     Excellent knowledge of relational databases, MYSQL and Restful API

•     Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)

•     Experience with test-driven development

•     Proficiency in software engineering tools

•     Ability to document requirements and specifications

Experience & Pedigree: 

•     Bachelor’s/Master’s degree in Computer Science Engineering or equivalent

Experience: 1-2 yrs
Location: Technopolis IT Hub, Noida Sec-62
Salary: Negotiable as per last CTC

Job Description

• Experience of designing and developing mobile applications for Apple’s iOS platform.
• Proficient in Objective-C, Swift, and Cocoa Touch.
• Extensive experience with iOS Frameworks such as Core Data and Core Animation.
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principals and application interface guidelines.
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Knowledge of C-based libraries.
• Knowledge of third-party libraries.
• Experience with offline storage, threading, and performance tuning
• Familiarity with push notifications, APIs and cloud messaging.
• Experience with continuous integration.
• Ensuring quality and performance of application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.
• Knack for benchmarking and optimization.

Requirements

• Degree in Software Development, Computer Science, or similar.
• Excellent communication skills for domestic and international client-interaction.
• Top-notch teamwork and ability to manage workload with minimal supervision.
• At least five published iOS Applications
• Unwavering curiosity.