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Associate Principal Engineer (Technical Delivery)
Associate Principal Engineer (Technical Delivery)

Associate Principal Engineer (Technical Delivery) at Nagarro Software Ā· Bengaluru (Bangalore), Delhi, Gurugram, Noida, Hyderabad, Pune, Kolkata, Mumbai Ā· 9 - 13 years Ā· Profitable Ā· Posted 14 Apr 2023

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Associate Principal Engineer (Technical Delivery)

Nitika Kalra's profile picture
Posted by Nitika Kalra
9 - 13 yrs
Best in industry
Bengaluru (Bangalore), Delhi, Gurugram, Noida, Hyderabad, Pune, Kolkata, Mumbai
Skills
Agile/Scrum
Service delivery

šŸ‘‹šŸ¼We're Nagarro.


We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.


REQUIREMENTS:

  • Must Have: Salesforce Workflow
  • Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
  • Sound knowledge of project management, agile and software development practices
  • Ability to communicate effectively in both technical and non-technical terms
  • Well versed with PM tools essentially MS Project and MS Excel
  • Experience in frontend and mobile apps
  • Ability to conduct code reviews and ensure quality compliance
  • Financials Management dealt with PL of various accounts
  • Design and develop complex mappings, performance tuning of mappings, Process Flows
  • Hands on experience on System designing, Event sourcing and message broker architecture
  • Requirement gathering and analysis
  • Define, understand, and analyse non-functional requirements for project
  • Lead the technical team
  • Should be able to compare technologies to find best fit for project requirements
  • Should be able to troubleshoot complex or unusual bugs

RESPONSIBILITIES:

  • Ensuring client satisfaction above all
  • Showcasing a consulting mindset by acting as a solution provider rather than an order taker
  • Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
  • Planning, organizing, and monitoring the project to deliver high quality business solutions.
  • Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
  • Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
  • Ensuring project quality of work meets defined governance, process standards and best practices.
  • Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
  • Assisting the account management team in responding to new project requests
  • Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.


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About Nagarro Software

Founded :
1996
Type :
Services
Size :
5000+
Stage :
Profitable

About

šŸ‘‹šŸ¼We're Nagarro.

Ā 

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues.

Read more

Tech stack

skill iconJava
skill iconJavascript
skill iconNodeJS (Node.js)
Fullstack Developer
backend
frontend
Software Testing (QA)
DOTNET
MuleSoft
NOCODE
SAP
Hybris
Enterprise Resource Planning (ERP)
Salesforce
MS SharePoint
JIRA
Service delivery
Microsoft technologies
Emerging technologies
Oracle
Big Data
Artificial Intelligence (AI)
skill iconMachine Learning (ML)

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Job Description

This is a remote position.


Experience Level

This role is ideal for professionals with a technical/engineering background who have transitioned into program management, client-facing, or pre-sales roles. We're looking for someone who can operate with minimal oversight, thrives in ownership-driven environments, and is equally comfortable in a room with engineers as in a room with clients evaluating a partnership.

Ā 

What You'll Do as Account Manager


  • Manage and drive technical programs from initiation to delivery, ensuring projects are completed on time, within scope, and to a high standard of quality
  • Collaborate effectively with engineering, product, and other cross-functional teams to define project requirements, scope, and timelines
  • Proactively identify and mitigate risks and dependencies, escalating issues as needed
  • Track and communicate project status, progress, and key milestones to stakeholders
  • Facilitate clear communication and alignment across teams
  • Identify opportunities within existing and prospective client engagements, and pitch Incubyte's value add clearly — going beyond jargon to articulate real business impact
  • Build and maintain trust with clients through consistent, high-quality communication and delivery
  • Contribute to the continuous improvement of our program management processes



Requirements


What You'll Bring


  • A dev background — enough technical depth to understand engineering trade-offs, speak credibly with engineers, and translate technical work into business value
  • A strong desire to learn, take ownership, and collaborate effectively
  • Excellent communication and interpersonal skills — not just fluency in language, but the ability to communicate at the right level of abstraction and add real value in every conversation
  • Prior experience in sales or a client-facing capacity, with a demonstrated ability to identify opportunities and sell — pitching value, not just capability
  • Proven ability to manage projects and deliver results
  • Strong problem-solving skills and the ability to independently define and execute tasks
  • Technical/Engineering background or MBA preferred
  • Understanding of Agile methodologies, Scrum, and Sprints is a plus
  • Familiarity with tools like Jira and Confluence is a plus
  • Comfort working in a high-ownership.


What We Value


  • Extreme ownership – you take responsibility for outcomes and drive work end-to-end
  • Ability to execute independently and define problems, not just solve assigned tasks
  • A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed
  • The ability to build trust and sell value, not just deliver output
  • High standards, autonomy, and a bias toward action.


Benefits


Life at Incubyte

​

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.Ā 

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.Ā 

​

Perks


  • Dedicated learning & development budget.Ā 
  • Sponsorship for conference talks.Ā 
  • Comprehensive medical & term insurance.Ā 
  • Employee-friendly leave policies.Ā 
  • Home Office fundĀ 
  • Medical InsuranceĀ 
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  • Ensure environments, access, infrastructure, test data, interfaces, and external dependencies are available when required.
  • Track defects, technical blockers, and production-readiness items through closure.
  • Support technical teams without attempting to replace the engineering or architecture functions.

Client & Stakeholder Management

  • Participate in and lead client status meetings, delivery reviews, technical coordination meetings, and project governance discussions.
  • Communicate technical issues in clear business and delivery terms.
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  • Manage stakeholder expectations around scope, timelines, dependencies, and delivery risks.
  • Coordinate across India and global teams working in distributed delivery environments.
  • Maintain professional, transparent communication when projects encounter delays or technical challenges.

Agile, Release & Delivery Management

  • Facilitate sprint planning, backlog readiness, delivery reviews, retrospectives, and other Agile ceremonies where applicable.
  • Work with engineering leads to ensure stories and technical activities are sufficiently understood before execution.
  • Track sprint commitments without treating Agile metrics as a substitute for actual delivery outcomes.
  • Coordinate release planning, UAT, change readiness, cutover activities, go-live, and hypercare.
  • Support Agile, Scrum, Waterfall, and hybrid delivery models based on project and client requirements.

AI-Assisted Project Delivery

  • Use AI and automation tools to improve project planning, documentation, meeting outputs, risk identification, status reporting, and delivery visibility.
  • Identify repetitive project-management activities that can be automated or streamlined.
  • Encourage responsible use of AI within project workflows while maintaining appropriate review, confidentiality, and accountability.
  • Help Solutionara evolve toward a more data-driven and AI-enabled technology delivery model.

What We're Looking For

  • 5–9 years of overall experience in technology delivery, with meaningful experience as a Technical Project Manager, Project Manager, Technical Program Manager, Delivery Lead, or similar role.
  • Experience managing software engineering, enterprise application, cloud, integration, data, infrastructure, or digital transformation projects.
  • Strong understanding of the Software Development Life Cycle (SDLC) and how software moves from requirements through development, testing, release, and production.
  • Sufficient technical fluency to communicate effectively with Architects, Developers, DevOps Engineers, Integration Engineers, QA, and other technical specialists.
  • Hands-on experience with project planning, RAID management, dependency management, risk management, change control, and delivery reporting.
  • Experience coordinating multiple technical workstreams and dependencies.
  • Ability to identify when a technical issue affects the critical path and drive appropriate recovery actions.
  • Strong client and stakeholder communication skills.
  • Ability to bring structure, ownership, and accountability to ambiguous or fast-moving technology projects.
  • Strong problem-solving and escalation-management skills.
  • Comfortable working in a fast-paced consulting and Global Delivery Center environment.

Technical Fluency

The Technical Project Manager is not expected to be the Solution Architect or primary developer, but should be comfortable discussing and managing delivery around concepts such as:

  • REST/SOAP APIs and enterprise integrations
  • Application and microservices architecture
  • Cloud infrastructure and AWS/Azure environments
  • CI/CD and DevOps pipelines
  • Databases and data dependencies
  • Development, QA, UAT, staging, and production environments
  • Authentication, access, networking, and security dependencies
  • Deployment, cutover, rollback, and production support
  • Defects, logs, monitoring, incidents, and root-cause analysis

The TPM should be able to understand what is blocked, why it matters, who owns it, what it affects, and what needs to happen next.

Preferred Experience

Experience in one or more of the following areas would be an advantage:

  • Enterprise Integration – Dell Boomi, APIs, Middleware, EDI
  • AWS or Azure Cloud
  • DevOps and CI/CD
  • Data Engineering or Data Platforms
  • ERP, WMS, CRM, PIM/DAM, or enterprise applications
  • Application or legacy modernization
  • Microservices and API-led architectures
  • Digital portals and enterprise applications
  • U.S. or global client delivery
  • Consulting or technology services organizations
  • Onsite-offshore / Global Delivery Center delivery models

What Success Looks Like

  • Projects have clear plans, ownership, milestones, and technical dependencies.
  • Risks and blockers are identified early rather than discovered at the point of failure.
  • Engineering teams have the information, access, environments, and decisions required to execute.
  • Technical issues are translated into clear schedule and business impact.
  • Delivery commitments are actively managed rather than simply reported.
  • Clients and leadership receive accurate and timely visibility into project health.
  • Releases and go-lives are planned, controlled, and supported through stabilization.
  • Project-management overhead is reduced through effective use of automation and AI.
  • Technical teams view the TPM as someone who helps delivery move forward, not simply someone who asks for status updates.

Why Join Solutionara?

  • Manage meaningful enterprise technology and transformation initiatives.
  • Work directly with experienced architects, engineering leaders, and global clients.
  • Build exposure across Cloud, Integration, Data, DevOps, AI, and Digital Transformation.
  • Develop toward broader Senior Project Manager, Program Manager, or Technology Delivery leadership responsibilities.
  • Have real ownership of technology delivery rather than operating solely as a PMO coordinator.
  • Help shape delivery practices as our Noida Global Delivery Center continues to scale.
  • Work in an environment actively incorporating AI and automation into technology delivery.
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Gemba Concepts
at Gemba Concepts
1 candid answer
Vijay Vijay V
Posted by Vijay Vijay V
Bengaluru (Bangalore)
5 - 8 yrs
Best in industry
Project Management
Delivery Management
skill iconJava
skill iconSpring Boot
Windows Azure
+9 more

GEMBA CONCEPTSĀ Ā·Ā TECHNOLOGY DIVISION

Ā Ā·Ā JOB DESCRIPTION

Technical Delivery Manager – Services LOCATION Bengaluru (Hybrid) ABOUT GEMBA CONCEPTS EXPERIENCE 5–8 years REPORTS TO Chief Technology Officer TYPE Full-time Gemba Concepts helps manufacturers and enterprises improve how their operations run. Our technology division builds and runs Gemba Connect, a suite of enterprise SaaS products spanning warehouse management, logistics, ERP, and applied AI/ML, deployed across 30+ active client accounts in manufacturing, pharma, FMCG and retail.

ABOUT THE ROLE

We're looking for a technical leader to own Gemba's services business end to end: delivery, people, commercials and reporting. You'll run every client implementation and custom development engagement, build and manage the team that delivers them, and be the single point of accountability to clients and leadership for how services perform. You've written production Java code, can read a Spring Boot service and a SQL execution plan, and have since hired, reviewed and led delivery teams. The product roadmap stays with product leadership; everything we deliver to clients runs through you.


WHAT YOU'LL OWN Services business ownership

• Own the health of the services portfolio: delivery, client satisfaction, billing milestones and account growth.

• Run post-sale SOW execution. Ensure milestones are hit and billed on time, and follow up with finance and clients on receivables.

• Grow accounts by converting change requests and enhancements into scoped, priced, billable work.

• Track effort, utilisation and margin by account; act when an engagement turns unprofitable. Delivery

• Run multiple concurrent client implementations, owning scope, timeline, cost and quality.

• Plan and run sprints with Tech Leads: grooming, estimation, capacity planning, reviews and retros.

• Own go-lives (UAT, cutover, data migration, hypercare) and post-go-live support SLAs.

• Maintain RAID logs and delivery dashboards; flag risk early, with a proposed fix. Requirements and change control

• Be the single intake point between consulting teams, clients and engineering; convert requirements into user stories with testable acceptance criteria.

• Baseline scope and run a formal change-request process. Every change is priced in effort, cost and date before it's accepted.

• Make sure what's agreed is documented before it's built. People and hiring • Plan services headcount against the delivery pipeline and run hiring end to end (role definition, interviews, closing) at a high bar.

• Run goal-setting, regular 1:1s and performance reviews for the services team; give input on promotions, compensation and performance plans.

• Grow Tech Leads and senior engineers into people who can own accounts independently.

• Own team retention and morale. Know who's at risk before they resign. Gemba ConceptsĀ Ā·Ā Technology Division Page 1GEMBA CONCEPTSĀ Ā·Ā TECHNICAL DELIVERY MANAGER – SERVICES Reporting

• Publish monthly services MIS to leadership: revenue billed, collections, on-time delivery, SLA adherence, utilisation, hiring and attrition.

• Contribute the services section to quarterly board reporting.

• Run monthly or quarterly business reviews with key client stakeholders. Technical oversight

• Work with Tech Leads on design reviews, integrations (ERP, WMS, third-party systems) and non-functional requirements.

• Lead incident triage and root-cause reviews on client escalations; track corrective actions to closure.

• Coordinate with DevOps on environments, CI/CD and release windows.

• Uphold security and compliance controls (e.g., SOC 2) across delivery. Improving how we deliver

• Drive adoption of AI-assisted development and testing tools, and measure whether they actually raise throughput per engineer.

• Tighten estimation accuracy, definition of done and release discipline across the services team. MUST-HAVES

• 5–8 years in software, including 2+ years as a hands-on Java developer and 2+ years in delivery or project management.

• 1+ year leading a team of 5+ directly, including hiring and performance reviews.

• Strong working knowledge of Java and Spring Boot. You can review a PR, understand how a service is structured, and challenge an estimate.

• Solid SQL: schema design, writing and debugging queries, and understanding of indexing, transactions and production issues such as slow queries and connection pool exhaustion (SQL Server/Azure SQL, PostgreSQL or MySQL).

• Hands-on exposure to cloud platforms (Azure preferred, AWS/GCP acceptable).

• Working experience with the commercial side of client engagements: SOWs, milestone billing and change orders. Margin tracking is a plus.

• Track record of delivering enterprise B2B software to external clients across multiple parallel engagements.

• Proficiency with Jira or Azure DevOps, Confluence and Git-based workflows.

• Clear communication. You can present to a client CXO, write a board-ready MIS, and give an engineer hard feedback. GOOD TO HAVE

• Domain experience in manufacturing, supply chain, warehousing, logistics or ERP.

• Background in an IT services firm or the services arm of a product company.

• Familiarity with microservices, REST API design and message queues.

• Experience delivering AI/ML features.

• Exposure to SOC 2 or ISO 27001 audits.

• Certifications (PMP, CSM, PMI-ACP) are welcome but won't substitute for a delivery and team-building track record. WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 6 MONTHS

• 85%+ of implementations go live on the committed date.

• Billing milestones are invoiced on time, and receivables ageing is visibly down. • Every active account has baselined scope, a live RAID log and a change log.

• Services hiring is on plan, with near-zero regretted attrition.

• Leadership gets a monthly services MIS without having to chase it. WHO YOU'LL WORK WITH The services delivery team (engineers, Tech Leads, BAs, QA), product squads, DevOps, consulting teams, finance and client stakeholders.

WHY JOIN Own a real business line with direct access to leadership. Build the team and operating model your way. Work on enterprise products in active growth, including applied AI.

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Automate Accounts
at Automate Accounts
2 candid answers
Nilesh Rajpal
Posted by Nilesh Rajpal
Remote only
4 - 8 yrs
₹9L - ₹15L / yr
User Experience (UX) Design
Integration architecture
Business Analysis
skill iconAmazon Web Services (AWS)
Microsoft Windows Azure
+7 more

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.


What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

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EAX Media
Shivam Srivastava
Posted by Shivam Srivastava
Navi Mumbai, Thane, Mumbai, Kalyan
2 - 6 yrs
₹6L - ₹10L / yr
Web Development
Project Management
IT project management
Asana
Team Management

Job description:

IT Project Manager – Web Development & Technical Operations

Location: Hiranandani Estate, Thane, Maharashtra

Employment Type: Full-Time | Onsite

Working Days: Monday–Friday

Shift Timing: 11:00 AM – 7:30 PM IST

Experience: 2–6 Years

About the Role

We are looking for a highly organized, detail-oriented, and process-driven IT Project Manager to oversee projects across Web Development, QA, System Administration, and Paid Media teams.

The ideal candidate will be responsible for project planning, task allocation, timeline management, team coordination, quality control, and ensuring timely delivery of client requirements.

Key Responsibilities

  • Manage projects from requirement gathering and planning through execution, testing, and final delivery.
  • Create project plans, assign tasks, set priorities, and track deadlines, dependencies, and deliverables.
  • Coordinate with web developers, QA testers, system administrators, and Ads teams to ensure smooth project execution.
  • Ensure website requirements, designs, content, and other resources are finalized before development begins.
  • Track bugs, QA feedback, website functionality, deployment schedules, and resolution of technical issues.
  • Coordinate with system administrators on website uptime, security, server issues, downtime reporting, and production releases.
  • Monitor paid media project deliverables, campaign setup, tracking requirements, reporting, and pending client approvals.
  • Conduct daily team check-ins, review project boards, follow up on overdue tasks, and resolve blockers.
  • Communicate project progress, risks, delays, and resource requirements to management and clients.
  • Maintain project trackers, SOPs, checklists, and documentation to ensure accountability and consistency.
  • Identify process gaps and implement improvements to increase team efficiency, quality, and turnaround time.

Requirements

  • 2–6 years of experience in IT Project Management, Technical Project Management, Web Project Management, or a similar role.
  • Experience coordinating cross-functional teams, particularly web development, QA, and technical operations.
  • Working knowledge of website development, software testing, bug tracking, and deployment workflows.
  • Basic understanding of server operations, website uptime, and incident management.
  • Familiarity with Google Ads, Meta Ads, and campaign workflows is an advantage.
  • Experience with Asana, Jira, Monday.com, ClickUp, Trello, or similar project management tools.
  • Strong organizational, communication, problem-solving, and decision-making skills.
  • Ability to manage multiple projects, prioritize tasks, and meet deadlines with minimal supervision.
  • Strong ownership, attention to detail, and a process-oriented mindset.

Key Performance Indicators (KPIs)

  • On-time project delivery and task completion rates.
  • Project turnaround time and reduction in overdue tasks.
  • Quality of deliverables and reduction in recurring defects.
  • Timely identification and resolution of blockers.
  • Website deployment timelines and coordination of technical issues.
  • Team productivity, accountability, and process adherence.
  • Accuracy of project reporting and effectiveness of process improvements.

What We Offer

  • Exposure to international projects and cross-functional technical teams.
  • Opportunities to work across web development, QA, IT operations, and digital advertising.
  • Professional growth in a collaborative, process-driven environment.


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