Associate Principal Engineer (Technical Delivery)

Job Summary:

We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide technical assistance and support to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day operations of desktop systems.

Key Responsibilities:

• Provide technical support for desktops, laptops, printers, and other IT equipment.
• Install, configure, and maintain operating systems and software applications.
• Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
• Respond to technical support tickets via phone, email, or in person.
• Set up user accounts, permissions, and passwords in accordance with company policies.
• Ensure data backup and recovery processes are in place.
• Maintain asset records and update inventory logs.
• Coordinate with vendors for hardware replacements or repairs.
• Provide support during software and hardware upgrades.
• Document technical issues and resolutions in the support ticketing system.

Required Skills:

• Strong knowledge of Windows OS (7/10/11), Microsoft Office, and basic networking.
• Familiarity with remote desktop tools and help desk software.
• Basic understanding of Active Directory and system security.
• Good problem-solving and communication skills.
• Ability to work independently and under pressure.

Educational Qualification:

• Diploma / Graduate in IT, Computer Science, or related field.
• Certifications like CompTIA A+, Microsoft (MCP/MCSA), or equivalent are a plus.

Preferred Experience:

• 0–2 years of experience in desktop or IT support.
• Experience in handling onsite and remote support for users.

Qualification profile

• Successfully completed studies or training in computer science, focus on software development desirable or comparable qualification
• In-depth knowledge of web technologies: JAVA, HTML5, CSS, Java/TypeScript, and Vue.js, as well as web services/SOA Hibernate and SQL
• In-depth knowledge of React and/or Angular is also an advantage
• Experience with responsive web design and web content management systems
• Fluent in English
• Knowledge of cloud-native development and operation, e.g. B. Docker and Kubernetes advantageous

What we offer you

• Varied, demanding, and interesting field of activity
• Flexible working hours to reconcile work and private life
• Collegial and highly professional team in a modern, international working environment
• Career opportunities here in India or worldwide

Your day to day responsibilities shall encompass:

• Contact prospective customers by both telephone and email
• Market Research to develop warm leads 
• Responsible for generating leads for the category/market assigned
• Conduct outbound calls to prospective clients
• Set appointments or close deals with clients
• Identifying customer needs and communicating the client's value proposition.
• Answering customers’ questions, resolving their queries, and helping provide outstanding customer service
• Maintain a pipeline of leads based on the targets assigned
• Manage and develop your own diary, schedule call-backs, and future opportunities
• Report weekly sales goals and objectives to regional leaders

What you’ll need to succeed in the role:

• Good communication skills – you need to be able to have informative and engaging conversations with the customers
• Fearless attitude and a hunter mentality
• Active listening – is crucial for great customer satisfaction rates, especially via phone
• Time management – if you manage your time efficiently, you can build meaningful relationships with your clients and close more deals
• Organizational skills – you juggle multiple tasks and work with many accounts on a daily basis
• Problem-solving – you have to be adaptable to various situations
• Conflict management – your ability to resolve any conflicts that may arise directly affects your sales opportunities
• Collaborative skills – it’s crucial that you are a team player
• Interpersonal skills – you have to be able to provide a great sales experience throughout the whole buying journey

Walk-in Interviews

Monday to Friday - 11 AM to 6 PM

Location: 448, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102

Job Description

India Leaders for Social Sector (ILSS) is a nonprofit that aims to be India's preeminent leadership development organization for the social sector. We aim to strengthen the social sector through talent infusion and upskilling programs, in order to create catalytic impact at scale.



Overview:

In order to achieve the mission, ILSS has a 2 pronged approach:

- Bringing talent from across sectors into leadership and board positions in the social sector

- Running research-backed skill building programs in key domains for the social sector leaders

- Since 2017, ILSS has run successful programs like:



17 hybrid (in-person and online) Leadership Programs, designed to enable senior leaders from various sectors to make informed transitions into the social sector. The program currently has 350+ Alumni out of which 100+ have already transitioned to the social sector.

• The Fundraising Program with over 200+ Alumni, and growing
• The Board Program for CXOs in the corporate sector to serve as board members for social impact organizations
• The Emerging Women Leaders Program that focuses on catalyzing the impact of women leaders in mid-to-senior level social sector positions.
• Social purpose organization(SPO) Governance program focused on empowering SPO leaders to help them build or strengthen effective boards.



ILSS is aiming to launch 12 new programs in the next 6 years.

Position Summary:

ILSS is looking to hire a Director to lead the Sales & Outreach vertical. The role would be responsible for building relationships within corporates as well as leading social sector organizations and achieving target intake of high quality candidates for various programs.

• Develop and execute strategic plan to achieve targets for trained numbers across programs and expand our customer base
• Sensitize senior corporate leaders about social sector awareness. Position Own and hit/exceed annual targets for all training programs
• Partner with customers (Corporates and Social Sector Organizations) to understand their business needs and objectives
• Build and maintain strong, long-lasting relationships with target organizations
• Effectively communicate the value proposition of ILSS programs through proposals and presentations to the leadership of target organizations (Top CSRs, top 1000 NGOs) and position as their partner of choice for capacity building

We are looking for a committed and collaborative individual, who will work in a highly dynamic environment with a closely-knit, highly motivated and entrepreneurial team. Hence, it is an amazing opportunity for individuals who are passionate about working in the social impact space.

Job Location - Delhi-NCR



Required qualifications, skills and experience

- 15+ years of experience in sales and outreach in a B2B environment, preferably in higher education

- Previous experience as a sales director or in a similar role

- Ability to communicate, present and influence all levels of the organization, including executive and C-level

- Proven ability to drive the sales process from plan to close

- Proven ability to articulate the distinct aspects of products and services

- Proven ability to position products against competitors

- Demonstrable experience as head of sales, developing client-focused, differentiated solutions

- Excellent listening, negotiation and presentation skills

- Excellent verbal and written communication skills

- Strong project management skills managing complex, multifaceted projects resulting in measurable successes.

- Experience in building/leading a small team

- MBA in sales or related field



Compensation

Depending on the candidate's experience, ILSS offers compensation that is at par with Indian philanthropy pay scales.

EDUCATION: MBA/PGDM in Marketing, Bachelors in Marketing, or related experience in marketing / Bachelor’s or master’s degree in marketing or a related field

EXPERIENCE: 3-5 years of experience in Digital Marketing, SEO, & Social Media content creation and functions in Service Industry. Proven working experience in digital marketing, particularly within the B2B Industry.

WORK-LOCATION:

Koregaon Park, Pune. Onsite. Full time employment

COMPETENCIES / SKILLS:

This position will be responsible for Digital Marketing Strategies, managing marketing agencies, managing a team of SM associates, generating organic and paid leads from electronic, social, and digital media. The profile would require to:

• Develops digital marketing strategy by studying target market, tracking changes in given metrics to achieve the marketing goals, identifying customers and their current and future needs, and monitoring the competition.
• Plans and executes all web, SEO/SEM, database marketing, email, social media, and PPC advertising campaigns.
• Collaborates with internal & external teams to create content and SEO strategies and optimize user experience.
• Experience in setting up and optimizing PPC campaigns on Google & Facebook.
• Designs, builds, and maintains our social media presence.
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, Search Console Hubspot, WebTrends, SEMRush, etc.)
• Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
• Measures and reports performance of all digital marketing campaigns and assesses against goals KPI.
• Identifies trends and insights, and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
• Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
• Maintains digital marketing staff job results by counselling and disciplining employees; and planning, monitoring, and appraising job results.
• Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.

PERSONALITY & OTHER TRAITS:

• Should be highly up-to-date with changing marketing trends web technology
• Must have good writing skills with attention to details.
• Designs, builds, and maintains our social media presence.
• Must be able to think creatively about innovative approaches to marketing and increase brand awareness.
• Excellent communicator, Smart, Charming, Extrovert, Disciplined, Punctual, Mature & Good team player.
• Good IT skills in Word, Excel, Outlook & Presentation.
• Working knowledge of HTML, CSS, word-press website development and constraints.

Key Skills

Social Media Content Creation / SEO / Content Marketing/ B2B Marketing / SEM / Backlinks Building / Campaign Management / Facebook Ads / Google AdWords

React JS Developer | Experience: 1+ Years| Salary Up to 30K|

EDUCATION: B.E./B.Tech./M.E./M.Tech/MCA
DESIRED SKILLS: React.js, JavaScript, Redux, RESTful APIs, Typescript

JOB SUMMARY

Thorough understanding of React.js and its core principles
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of EcmaScript
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JWT Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Familiarity with any ReactJS testing framework is plus

• Hands-on experience in creating innovative campaigns to engage with the public and media.
• Exposure to marketing campaigns and media relations.
• Learning how to organize, multitask and manage time.
• Learn on the job regarding the best practices in public relations.
• Exposure to the field of public relations and its various responsibilities.

• Create with innovative and engaging public relations and media campaigns.
• Collaborate with other teams such as marketing and designers to create promotional content.
• Write, edit and review all media content and press releases.
• Handle any PR related issue that may arise.
• Maintain good relationships with media houses.
• Organize PR activations to promote the company’s image and serve as the spokesperson.
• Focus on marketing the company through partnerships and advertising.
• Keep up with media and audience opinions regularly.
• Study PR trends and use best practices.
• Regularly submit PR reports.

• Prior experience with media or public relations.
• Experience with PR campaigns and media management.
• Excellent writing, oral presentation and communication skills.
• Basic knowledge of computers and writing software (MS Office).
• A strong presence of mind and analytical skill.
• Keen attention to detail.
• Calm mind in a sometimes stressful environment.