PCQA Manager

Title: Hands‑on Tech Lead (AI Agents, Automations, Chatbots)

Type: Full‑time (preferred) or full‑time‑equivalent contractor

Location: Remote (India-friendly), must overlap with founder for live collaboration

Comp: Flexible; you indicated up to ~$50k/year is comfortable for the right person

Why this role exists

We build and deploy rough-but-working “minimum viable applications” fast (days/weeks, not months) for small businesses, then gradually extract reusable components so the best solutions become repeatable products.

You’ll be the engineering owner who can design + ship, keep quality “clean enough,” and avoid the long-term trap of one-off scripts.

What you’ll build

• AI-agent driven automations using n8n (including agentic workflows, tool usage, memory/DB access, and production hardening). n8n explicitly positions AI Agents as autonomous workflows that make decisions and execute tasks, and provides dedicated AI agent capability pages/docs.  
• Conversational chatbots (web + messaging + optionally voice) with reliable orchestration, state, and analytics
• Voice experiences using ElevenLabs Text‑to‑Speech (and optionally Speech‑to‑Text), including real-time or low-latency flows.  
• Admin/internal tooling (e.g., Retool) to manage clients, prompts, workflows, logs, and operations. Retool’s own positioning: connect to databases/APIs/LLMs and build internal tools.  
• (If applicable) Voice agent platforms such as Retell AI (inbound/outbound voice agent platform + docs).  

Responsibilities

Shipping (hands-on)

• Build the first end‑to‑end “vertical slices” yourself (agent/workflow → backend/service → DB → UI/admin → deployment).
• Deliver working MVAs rapidly; optimize for time-to-deploy while maintaining baseline reliability.

Architecture & productization

• Define a lightweight but real architecture that supports:
• multi-client deployments (config/tenant separation)
• prompt/version management
• logging + observability
• secure secret handling
• repeatable integrations and “workflow templates”
• 
  
• Establish “golden path” patterns so new projects are mostly configuration + reuse.

Leadership

• Lead (and unblock) an Implementation Engineer: tickets, code review, standards, and technical direction.
• Produce short docs and checklists so others can build consistently.

Required experience (must-haves)

• Strong full‑stack fundamentals (API design, auth, data modeling, debugging, deployments).
• Proven experience building automation/workflow systems (preferably n8n in production).
• Experience with LLM + agent patterns: tool calling, retrieval/RAG, structured outputs, prompt/versioning, evaluation, failure handling.
• Conversational chatbot experience (web or messaging). Voice is a plus.
• Ability to design databases and data flows (Postgres/MySQL/etc.), including migrations and indexing.
• Strong written communication: can turn ambiguous needs into a plan, and can document the “how to run it.”

Strong plus

• Retool (or similar low-code internal tooling) experience.  
• ElevenLabs voice integration (TTS/STT) in production.  
• Experience with Retell AI or similar voice-agent platforms (Vapi/Retell/etc.).  
• Experience self-hosting and operating systems: Docker, CI/CD, monitoring, secrets.

Required Skills: 

• 4+ years of experience designing, developing, and implementing enterprise-level, n-tier, software solutions.  
• Proficiency with Microsoft C# is a must.  
• In-depth experience with .NET framework and .NET Core.  
• Knowledge of OOP, server technologies, and SOA is a must. 3+ Years Micro-service experience .  
• Relevant experience with database design and SQL (Postgres is preferred).  
• Experience with ORM tooling.  
• Experience delivering software that is correct, stable, and security compliant.  
• Basic understanding of common cloud platform. (Good to have)
• Financial services experience is strongly preferred.  
• Thorough understanding of XML/JSON and related technologies.  
• Thorough understanding of unit, integration, and performance testing for APIs.   
• Entrepreneurial spirit. You are self-directed, innovative, and biased towards action. You love to build new things and thrive in fast-paced environments.  
• Excellent communication and interpersonal skills, with an emphasis on strong writing and analytical problem-solving. 

• Experience in designing and developing applications using Java, Spring Boot, microservices, Spring, and Hibernate frameworks
• Proficiency in core Java, J2EE, Springboot, and Hibernate
• Hands-on experience with front-end and back-end Java technologies
• Solid understanding of OOP software design concepts and implementation using Java
• Demonstrated ability to develop software application services using Java 8 and Spring Boot
• Familiarity with frameworks like Spring Boot and database layers like Hibernate
• Knowledge of HTML, CSS, JavaScript, and critical thinking and problem-solving skills
• Strong coding/debugging abilities with advanced knowledge of Java and .NET
• Experience with REST, SOAP web services, Spring, and Hibernate
• Strong understanding of object-oriented design using Java language
• Proficient in Java development with knowledge of SQL, multithreading, Spring Boot, and Hibernate
• Experience with Java frameworks such as Spring IOC, Spring MVC, Struts, and Hibernate
• Ability to develop components using Java and J2EE technologies
• Knowledge of popular design patterns and Java frameworks
• Strong automation background with experience in leading automation implementation using Selenium and Java
• Experience in developing high-performance, scalable applications using Java and JEE
• Solid programming skills with a good grasp of OOP concepts, preferably in Java
• Understanding of Java, J2EE server, JavaScript, and DOM
• Experience in writing automation scripts using Java languages
• Good framework understanding like Spring Boot and database layers like Hibernate

Mai Labs (Erstwhile P2e Labs) is a startup with the ambitious goal of creating the next Internet. We are dedicated to empowering the next billion users and democratizing the creation and unlocking of value on the Internet. With human interactions at the core, our technology acts as an enabler to unlock new opportunities for all Internet users, not the privileged few.

Our portfolio includes a range of innovative products, including an open world - immersive platform to help creators craft immersive environments and assets, and a work in progress immersive realm. We are inching towards our vision of creating a complete photorealistic virtual world with complete design freedom and autonomy to artists, designers & developers.

Who We Are:

We are building a trust based, people centric Company with focus on Users. Our team is proud to be building towards ‘Made-in-India’, building inclusive & compliant products for everyone in the community. We believe that People are core of our business, they build, they collaborate, they innovate, and they surprise themselves by becoming best version of themselves.

Beyond the ask of role requirements, we hire for willingness to challenge status quo, with proclivity towards collaboration.

Role: UX/ UI Designers (Experienced)

Location: Noida (5 Days - Work from Office)

What will you get to do?             

You will collaborate with our Design team, Product Managers, and Engineers to understand & craft research-based user preferences & needs. You will guide projects with designing thinking principles, conduct usability testing, take feedback and co-create pilot designs. Your stakeholders will look forward to your wireframes, design prototypes with information flow architecture. Visually appealing UI designs to ensure seamless, interactive and intuitive navigation for our consumers will be your priority.

You will stay up-to-date with new industry trends, protocols for best design practices, and will get our support to satiate your curiosity for emerging technologies.

Profile Expectations:

- A bachelor’s degree in design, or related fields. We are degree agnostic & focus on skills.

- Proven experience of 4-10 years as a UX/UI Designer. We will love to have detailed conversation on your portfolio showcasing innovative and visually striking designs.

- Proficiency in design tools like Adobe Creative Suite, Sketch, Figma, or etc.

- Great to have a solid understanding of user-centered design principles, information architecture, and interaction design on multiple platforms (Web, Mobile etc.).

- Communicate, collaborate, and articulate design ideas.

• Contacting prospective clients / existing customers to inform them about the product using scripts

• Accurately record details of communication with customers 

• Developing and sustaining solid relationships with customers to encourage repeat business

• Answer questions about product features 

• Using sales scripts drive sales and respond to customer rejections

• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• Go the ‘extra mile’ to meet customer expectations and perform diligently

Responsibilities::

• Based on the wireframes and project concept, create UI of screens to be used in mobile and web.

• Understand the UX and implement or enhance the screens accordingly.

• Work closely with the team in an agile mode to properly draft the requirements in the screen or mock-ups generated.

• Create newsletters, templates and graphics as and when required.

Skills::

• Proficient in Adobe Photoshop, Illustrator and other graphics tools

• Relevant experience in terms of designing screens for mobile and web apps

Website - https://praxinfo.com/">https://praxinfo.com/