Business Analyst
5 - 8 yrs
₹8L - ₹18L / yr
Hyderabad
Skills
Agile/Scrum
cbap
ITIL
GDS
Travel management
PowerBI
SQL
Certified Scrum Master (CSM)
Immediate Hiring for Business Analyst
Position: Business Analyst
Experiance : 5 - 8 Years
Location:Hyderabad
Job Summary:
We are seeking a motivated and detail-oriented Business Analyst with 5 years of experience in the Travel domain. The ideal candidate will have a strong understanding of the travel industry, including airlines, travel agencies, and online booking systems. You will work closely with cross-functional teams to gather business requirements, analyze processes, and deliver solutions that improve customer experience and operational efficiency.
Key Responsibilities:
- Requirement Gathering & Analysis: Collaborate with stakeholders to gather, document, and analyze business requirements, ensuring alignment with business goals.
- Process Improvement: Identify opportunities for process improvement and optimization in travel booking, ticketing, and customer support systems.
- Stakeholder Communication: Act as the bridge between the business stakeholders and technical teams, ensuring clear communication of requirements, timelines, and deliverables.
- Solution Design: Participate in the design and development of solutions, collaborating with IT and development teams to ensure business needs are met.
- Data Analysis: Analyze data related to customer journeys, bookings, and cancellations to identify trends and insights for decision-making.
- Documentation: Prepare detailed documentation including business requirements documents (BRD), user stories, process flows, and functional specifications.
- Testing & Validation: Support testing teams during User Acceptance Testing (UAT) to ensure solutions meet business needs, and facilitate issue resolution.
- Market Research: Stay up to date with travel industry trends, customer preferences, and competitor offerings to ensure innovative solutions are delivered.
Qualifications & Skills:
- Education: Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Experience:
- 5 years of experience as a Business Analyst in the travel industry.
- Hands-on experience in working with travel booking systems (GDS, OTA) is highly preferred.
- Domain Knowledge:
- Strong understanding of the travel industry, including booking engines, reservations, ticketing, cancellations, and customer support.
- Familiarity with industry-specific regulations and best practices.
- Analytical Skills: Excellent problem-solving skills with the ability to analyze complex data and business processes.
- Technical Skills:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Knowledge of SQL or data visualization tools (Power BI, Tableau) is a plus.
- Communication: Strong verbal and written communication skills with the ability to convey complex information clearly.
- Attention to Detail: Strong focus on accuracy and quality of work, ensuring that solutions meet business requirements.
Preferred:
- Prior experience with Agile methodologies.
- Certification in Business Analysis (CBAP or similar).
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Companies hiring on Cutshort
About Blueseven Technologies LLC
Founded :
2014
Type :
Products & Services
Size :
20-100
Stage :
Profitable
About
Blue Seven Technologies LLC is a UAE based rapidly growing Tech start-up located in the heart of Dubai, backed by Ghubash Investments LLC ("GI") which is a private investment holding company in UAE.
We are working on a vision to solve the technology bottlenecks of Travel Trade in the region by providing World Class cutting edge Hi-Tech solutions.
Our Key Services are: Travel Tech, Hotel API, Extranet, E-Commerce, FinTech & Analytics...
Travelclub B2B
HotelAPI XML OUT
FlightAPI XML OUT
Hotel IMS
Partner in Travel Technology
CBT
Read more
Company social profiles
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