Business Analyst / Scrum Master Role

Backend Developer Job Description

Job Title: Backend Developer

Location: Nipania, Indore

Job Type: Full-time

Experience Level: Mid-Senior Level

Role Overview:

We are seeking an experienced Backend Developer to join our dynamic team. The ideal candidate will be responsible for building robust server-side applications and services. You will work closely with frontend developers to ensure seamless integration between the server-side logic and user-facing features.

Responsibilities:

• Implement efficient and secure backend services using Node.js and Python.
• Design and implement data storage solutions using MongoDB.
• Write effective APIs to support frontend functionalities.
• Optimize applications for performance, security, and scalability.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Maintain cloud services on AWS, including AWS EC2, Amplify, S3, Route 53, Cloudfront, Lambda & AWS CLI..
• Troubleshoot and debug issues across the backend stack.

Requirements:

• Proficient understanding of the MERN stack (MongoDB, Express.js, React.js, Node.js).
• Good experience using Docker and cloud services (AWS or Digital Ocean).
• Familiarity with microservices architecture and testing APIs with Postman.
• Knowledge of modern authorization mechanisms (e.g., JWT).
• Experience creating and maintaining CI/CD pipelines is a plus.
• Strong problem-solving skills with the ability to debug complex issues.
• Experience or knowledge of GraphQL is a plus.

Benefits:

• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Location- 840, Hare Krishna Vihar, Nipania, Indore, Madhya Pradesh 452010

Requirements:

• Bachelor's degree or equivalent in Computer Science.
• 2+ years' experience in frontend development.
• Proficient understanding of HTML5 CSS3 and JavaScript.
• Deep knowledge of cross-browser compatibility issues and ways to work around them.
• Familiarity with one or more frameworks, such as Angular, React, or Knockout.
• Experience with TypeScript, ES6/ES2015 a plus.
• Familiarity with Node.js, npm, and build systems such as webpack, Grunt, or gulp a plus.
• Familiarity using Scrum/Agile development methodologies.

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

As a Content Writer at our company, you will:

• Write news articles, features, product reviews, and guides for our products.
• Be an integral part of our awards content stream and produce smart, attention-grabbing awards-focused news, features, and reviews.
• Write captivating headlines and teasers to ensure high content engagement across our site and key social media platforms.
• Review and refresh site content on an ongoing basis to ensure it is always relevant and optimized for the needs of our users.
• Ensure all published content meets our standards for accuracy, grammar, tone, and quality.
• Collaborate on projects with in-house specialists in data, marketing, SEO, and PR.
• Keep abreast of developments in digital media, content marketing, and social media content.

The ideal candidate should be a proactive individual with strong communication skills and a team player. He or she should have an experience of at least 1-2 years in Java development.

1. Hands on experience in designing and developing applications using Java EE platforms and at least 1-2 years’ experience on the same.
2. Should have excellent in-depth knowledge on Core Java
3. Experience in multi-threaded server-side Java programming
4. Working knowledge on web services.
5. Working knowledge on hibernate and springs framework.
6. Added advantage if worked in any of the BPM tools
7. Should have worked in SDLC environment.
8. Good communication skills.
9. Experience in working effectively within a team.

Job Description for React Developer ( Senior Role)

Skill : API Integration, Material UI, Redux,React Hooks, React Nagivation, HTML/CSS

Experience - 3+

Location- Vikhroli, Mumbai

Working - 5 days a week

Technical and Professional Requirements:

Highly motivated, a responsible, passionate, self-learner individual with great interpersonal

React developers should have the ability to translate Wireframes and PSD Designs into functional

Knowledge of use-case scenarios of error-boundary, hooks, store/state management solutions

Binding of UI elements to JavaScript object models

Integration of RESTful services with React application

React developer must have proven experience in front-end development

Work in a cross-functional team to deliver a complete user experience

React developers must know application structuring and maintenance of an application

Create Unit and Integration tests to ensure the quality of code

Responsibilities:

• Produce well-researched content for publication online and in print
• Communicate using industry best practices
• Follow an editorial calendar, collaborating with team members to ensure timely delivery of materials
• Develop content for multiple platforms, like websites, email, datasheets, case studies, videos, and blogs
• Use SEO strategies and make the content keyword optimized to maximize the online visibility of the content in search results
• Draft responses to technical proposals with inputs from technical team

Eligibility Criteria

• 2-3 years of experience in working as a Technical Writer/Content Writer
• Proven expertise of writing impeccable English
• Ability to work independently with little or no daily supervision
• Good time management skills
• Graduate or Post Graduate