Project Manager

Job Title: Client Success & Content Lead

Location: Mumbai/Delhi NCR candidates only

Work Mode: Remote

Shift Timings: Rotational Shift (US + Domestic)

Experience: 4–8 years

Industry: B2B SaaS | Sales Enablement | Learning & Development

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

As we scale our enterprise footprint, especially with North American clients; we are looking for a Client Success & Content Lead who can own both content excellence and client outcomes.

Role Overview

The Client Success & Content Lead will play a critical role at the intersection of our content strategy, client success, and stakeholder management. This individual will be responsible for designing impactful learning content while acting as a trusted partner to the North American enterprise clients—ensuring adoption, engagement, and measurable ROI from the Master-O platform.

This role is ideal for professionals with a client-facing background in L&D, Process Training, Instructional design, or Enterprise Client success, particularly within B2B SaaS environments.

Key Responsibilities

Client Success & Stakeholder Management

• Act as the primary point of contact for Enterprise clients, ensuring seamless onboarding, engagement, and long-term success on the Master-O platform
• Build and manage relationships with senior client stakeholders, including L&D Heads, Sales Leaders, HR, and Enablement Teams
• Understand client learning needs and translate them into effective content strategies
• Conduct regular client cadence calls, performance discussions, and success planning sessions
• Collaborate with internal product, sales, and tech teams to resolve client needs and drive adoption
• Handle clients across multiple geographies, including large US-based organizations, requiring flexibility with rotational shifts

Content Strategy & Creation

• Lead the end-to-end content lifecycle—from needs analysis and instructional design to content creation and optimization
• Design high-impact, outcome-driven learning content such as sales playbooks, product training, microlearning modules, assessments, and simulations
• Ensure content aligns with adult learning principles, enterprise standards, and Master-O’s gamified learning philosophy
• Customize content for different industries, roles, and enterprise use cases
• Review and continuously enhance content effectiveness using learner engagement and performance data

Required Skills & Experience

·      4–8 years of full-time experience in Content Creation, Learning & Development, Training, or Client Success roles

·      Strong experience working with external stakeholders and enterprise clients

·      Prior experience in B2B SaaS companies is highly preferred

·      Exposure to enterprise-level corporate clients, especially US-based organizations, is a strong plus

·      Proven ability to design and deliver learning content for business impact, not just knowledge transfer

·      Excellent communication, presentation, and relationship management skills

·      Strong understanding of sales enablement, L&D frameworks, or capability building programs

·      Ability to work independently in a remote setup and manage rotational shifts effectively

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

Responsibilities

• Prepare Subcontract Agreement and Joint Venture Agreement and conclude the same in coordination with Manager.
• Managing manpower with respect to Quantity basis &Timely completion basis.
• Ensure the current market rate. (Analysis of particular work as per Quantity basis, Work description basis)
• Follow up Subcontractor's Performance Bonds and Tender Bonds
• Reviews Subcontractor's monthly invoice and prepare Subcontractor's Payment Certificates.
• Identify variation or change order and prepare valuation accounts.
• Assist the Purchasing Department and Site Project Manager in contractual matters related to procurement / supply contract and agreements.
• Reviewing the contract documents prior to tendering.
• Reviews and clarifies show drawings.
• Coordinate Project Close-Out Procedures including manuals, warranties and As-built drawings.

Copypower Media (www.copypower.co) is a fast growing content marketing agency helping businesses scale their revenue online. We are looking for smart, creative, and savvy digital marketers who want to build a thriving career as email marketing specialists.

You’ll be working directly with our creative director helping plan, setup, organize, and execute email campaigns for our global clients. We are looking for a team player who is interested in growing his/her career in email marketing. You will learn industry leading email marketing best-practices working alongside some of the brightest entrepreneurs and marketers.

What will you do?

1. Plan, organize, and launch email marketing campaigns for clients (mainly in the USA)
2. List management and customer segmentation 
3. Creating landing pages (using Drag and Drop landing page builders such as ClickFunnels) 
4. Configuring third party integrations 
5. A/B testing and conversion rate optimization using email marketing best practices 
6. Prepare weekly, monthly, and quarterly email performance reports
7. Provide timely support to clients ensuring highest level of customer satisfaction 

What do we expect you to be?

• Conversant with digital marketing concepts such as Conversion Rate Optimization, A/B Testing, and Google Analytics/Google Tag Manager
• Proficient in using Good sheet, Google doc, Microsoft word, Microsoft excel, and basic design/image editing software/tools 
• Keen learner with ability to grasp new concepts quickly 
• Well-versed in using marketing technology (martech)
• Decent command over written and spoken english
• Basic understanding of HTML, CSS, and Javascript 
• Understanding of CMS and e-commerce platforms such as Shopify, Wordpress, Megento, Squarespace etc.

• Expert software implementation and automated testing
• Promoting development standards, code reviews, mentoring, knowledge sharing
• Improving our Agile methodology maturity
• Product and feature design, scrum story writing
• Build, release, and deployment automation
• Product support & troubleshooting

• Demonstrated experience as a Java
• Should have a deep understanding of Enterprise/Distributed Architecture patterns and should be able to demonstrate the relevant usage of the same
• Turn high-level project requirements into application-level architecture and collaborate with the team members to implement the solution
• Strong experience and knowledge in Spring boot framework and microservice architecture
• Solid demonstrated object-oriented software development experience with Java, SQL, Maven, relational/NoSQL databases, and testing frameworks
• Strong working experience with developing RESTful services
• Should have experience working on Application frameworks such as Spring, Spring Boot, AOP

• Ability to take up tasks independently and willing to be an individual contributor when required
• Working experience or knowledge of Scrum/Kanban and SAFe agile processes
• Should have an excellent communication skill (Verbal & Oral)

Role: Senior Software Developer

Experience: 3-6 years of experience.

Work Location: Bangalore

Job responsibility The Software Developer contributes, to create a customer’s solution, in the building phase of the software development life cycle. The Software Engineer is responsible for performing the detailed design of application and technical architecture components and classes in accordance to the specification provided by the Solution Architect, for coding of SW components, and for the early testing phases (component testing), and system testing support

Requirement:
Must Have skills: Java/J2ee, SQL, Web services, Spring Boot, Elastic search

Job description
- Hands on experience in Java, Python, scripting
- Design, implement, deploy and support web-based applications and web services using server technologies stacks that include Java, MySQL
- Experience in Java/J2EE using web frameworks Play or Spring boot, REST API Development and ORM (JPA, Hibernate eBean etc.)
- In depth knowledge of Design patterns and Data structures
- Databases - MySQL, Oracle, SQL
- Solid understanding of concepts like Web Services, SOA, REST APIs, Message Queue, Caching, Distributed/Scalable Architecture
- Secure application development best practices, such as OWASP
- Document and maintain all design documents and involve in review process.
- Experienced problem solving and debugging skills.
- Good verbal and written communication and interpersonal skills
- Experience in Agile methodology is added advantage
- Knowledge of Cloud Knowledge /Azure
- Must know about Unix knowledge
- experience in Elastic search