Requirements
- 10 years of experience in preparing, reviewing, revising, and maintaining technical documents.
- Must have 10 years of experience in software documentation.
- Excellent in written and communication skills in English.
- Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
- Experience in performing independent research to understand a product and the needs of customers and stakeholders.
- Experience in using tools like Microsoft Office.
- Experience writing/editing troubleshooting, procedural, and reference information.
- Understands software terminology and has basic knowledge of working with software development teams.
- Experience working in an agile environment.
- Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment
Shubham Vishwakarma
Full Stack Developer - Averlon
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About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
C++About Monarch:
At Monarch, we’re leading the digital transformation of farming. Monarch Tractor augments both muscle and mind with fully loaded hardware, software, and service machinery that will spur future generations of farming technologies.
With our farmer-first mentality, we are building a smart tractor that will enhance (not replace) the existing farm ecosystem, alleviate labor availability, and cost issues, and provide an avenue for competitive organic and beyond farming by providing mechanical solutions to replace harmful chemical solutions. Despite all the cutting-edge technology we will incorporate, our tractor will still plow, till, and haul better than any other tractor in its class. We have all the necessary ingredients to develop, build and scale the Monarch Tractor and digitally transform farming around the world.
Description:
We are looking for engineers to work on applied research problems related to control in autonomous driving of electric tractors. The team works on path planning and control to deploy on resource constrained hardware.
Technical Skills:
- Necessary Skills: C++, Eigen, Boost, ROS.
- Solid theoretical knowledge in Linear Algebra and Differential Equations, Control systems, Model Predictive Control, Robotics.
- Knowledge of some numerical algorithms or libraries among: IPOPT (cppAD), HPIPM would be a plus.
- Experienced candidates in ROS & C++ projects with no prior control experience willing to apply their knowledge to vision problems are also encouraged to apply.
- Experience in simulation frameworks such as Gazebo would be a plus.
Responsibilities:
- Ability to formulate math for a given problem statement/approach and prototype in C++.
- Work in conjunction with other sub-systems for integration.
- Testing/tuning the controller in simulation and on real-world hardware.
- Communicate and collaborate with team members in India and abroad for the fulfillment of your duties and organizational objectives.
- Thrive in a fast-paced environment and can complete the assigned sub-task.
What you will get:
At Monarch Tractor, you’ll play a key role on a capable, dedicated, high-performing team. Our compensation package includes a competitive salary, excellent health, benefits commensurate with the role you’ll play in our success.
DeCarbonic is seeking a Sales and Marketing Specialist to join our team in Nigeria. The ideal candidate should have experience in sales and marketing, preferably in the renewable energy or carbon credit industry. This is a field-based position and requires the candidate to have excellent communication and negotiation skills.
Responsibilities:
- Develop and implement sales and marketing strategies to achieve the company's targets.
- Identify and generate new business opportunities in the renewable energy and carbon credit sector.
- Maintain relationships with existing clients and develop new partnerships.
- Represent the company at conferences, exhibitions, and other events.
- Provide regular reports on sales and marketing activities and achievements.
Requirements:
- Bachelor's degree in Marketing, Business Administration or a related field.
- At least 3-5 years of experience in sales and marketing, preferably in the renewable energy or carbon credit industry.
- Excellent communication and negotiation skills.
- Self-motivated and target-oriented.
- Willingness to travel and work in Nigeria for 6 months.
- Valid passport.
If you have the required experience and qualifications and are willing to relocate to Nigeria for a 6-month assignment with Decarbonic, we encourage you to apply.
Python
Java
Javascript|
Python + Data scientist : |
|
• Build data-driven models to understand the characteristics of engineering systems |
|
• Train, tune, validate, and monitor predictive models |
|
• Sound knowledge on Statistics |
|
• Experience in developing data processing tasks using PySpark such as reading, merging, enrichment, loading of data from external systems to target data destinations |
|
• Working knowledge on Big Data or/and Hadoop environments |
|
• Experience creating CI/CD Pipelines using Jenkins or like tools |
|
• Practiced in eXtreme Programming (XP) disciplines |
They have partnered with 200+ MNCs for training of their working professionals and also for their alumni placement. They have partnered with 60+ universities and autonomous colleges to upskill students via university programs integrated with skill-based offerings
- Leading HR projects like compensation plans revisions
- Implementing functional HRMS and internal databases across all departments and locations
- Overseeing payroll and performance evaluation systems
- Designing company policies and procedures
- Reviewing and updating employment contracts and agreements
- Preparing budgets by department
- Tracking key HR metrics like cost per hire and retention rates
- Managing internal communication projects (like job satisfaction surveys)
- Measuring the effectiveness of company's benefits programs and recommend improvements
- Coordinating employee training and development initiatives
- Ensuring recordkeeping and data processing procedures comply with required standards.
Desired Candidate Profile
What you need to have:- Proven work experience as a Head of HR Operations or in a similar role required
- Proficiency in Human Resources Information Systems including payroll tools Proficiency in designing compensation and benefits programs
- Strong knowledge of labor legislation
- Excellent communication skills and Leadership abilities
Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!
What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. It was founded in 2015 by IITM & IIMA alumni and has got the support of marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric in its journey to be the biggest all remote company in the world.
In short, we pioneered remote working when very few believed in the concept and now we are leading the way for the entire world to see!
Job Profile:
- An Online Business Manager at Wishup is a remote full-time employee that works for and is trained by Wishup, and is deployed to engage with one or more US-based clients. - The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone
What’s in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 2 weeks of training during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance
Roles & Responsibilities:
As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks:
- Project Management
- Ecommerce Assistance (Amazon Seller/Shopify)
- Advanced Excel and MIS Reporting
- CRM and Lead Management
- Online Research
- Lead Generation
- Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.)
You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations
The commitment to a long-term association is highly expected from the candidate. Also, since this is a remote position, you must be self-driven and organized
Job Prerequisites:
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work in US time zones
Work Shift (either of the following may be allocated):
Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
Mon-Fri, 9:30 p.m. - 6:30 a.m. IST
Company Reviews:
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=e Ng
Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/
Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/
Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/
Training at Wishup:
https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4
Life at Wishup:
https://www.youtube.com/watch?v=qHPMod_jzmA" target="_blank">https://www.youtube.com/watch?v=qHPMod_jzmA
Google AnalyticsJob description
Roles and Responsibilities
- To work with multiple internal stakeholders to develop strong digital strategies, oversee the website optimization, and play an important role in the planning and execution of integrated marketing campaigns.
- Managing digital campaigns on affiliate pages and websites -Sound Skills in SEO, SEM, PPC, Content Marketing, Analytics & Mail Automation
- Good command over the English language and also have the ability to research for information on the internet Article writing, Meta information writing, researching on the internet for data Experience in developing original content for websites.
- Should have worked on Google Analytics and Google Webmaster Tools Should have worked on Link Building and Spammy Link Analysis Good in SMO Strategy Planning and Marketing.
- We are looking to hire a bright Junior to mid-level Digital Marketing Executive who can create software-related brochures, help with writing technical content, blogs and do some social media updates.
- content writing Digital Marketing Profile.
- Assist in the formulation of strategies to build a lasting digital connection with consumers quickly in internet research and impeccable writing skills.
Desired Candidate Profile
- Should be well versed with the latest concepts and techniques of Digital and Social Media Marketing in order to brief our Digital Media Agencies.
- Web development skills: Sound knowledge of HTML/JavaScript, strong knowledge of search engine optimization, and advanced Word and Powerpoint skills.
- Should be a Graduate in Digital Media with knowledge of digital marketing.
- Must have experience in Google ad words, analytics, and penalty recovery.
Android Development
Kotlin
React NativeThe Android Developer will design and develop Native Android and Hybrid applications to meet the
functional requirements of products developed by STPL & Trinity Axis Inc. Develop native android
applications including front-end and back-end code. Make use of well-established design patterns and
architectures while following agile development processes. Perform unit testing of the code
developed, and develop unit test cases and test harnesses. Perform system integration and bug fixing,
develop user documentation, generate relevant reports and review similar work done by peers.
Measures of Success
Read and understand high level product descriptions or requirement documents and propose
one or more software designs at the module level that are highly reusable and subject to the
design principles of SaaS Platforms
Decompose design elements into structured code as per prevailing coding guidelines,
preparation and execution of unit test cases and development of test codes or test harnesses.
Trace back through code, design and resolve issues and bugs
Document work, software designs, code and record and produce test reports and release
notes.
Plan, organize and execute assignments with very little or moderate supervision
Code individually and willing to participate in every aspect of the android application
development process
Responsible for deliveries in the required deadlines. Deliveries can be modules,
documentation, customer releases etc.
Coordinate with the team for timely delivery of work products. Ensure the quality of products
by reviews
Sub-Module level responsibility in large projects and Module (or component) level
responsibility in small / medium sized projects and complete responsibility in small sized
projects, depending upon the complexity and decomposition
Work with the QA team to ensure the validity of the solution
Participate in the recruiting of team members as and when deemed necessary
Be contemporary by adopting technological and market evolutions
Other responsibilities as assigned by management from time to time
Skills & Experience Required
Good understanding of software development methodologies tools, techniques, practices
and excellent problem-solving skills in various applications- mobile, tablet, kiosk, handheld
device
Solid hands-on programming experience with RESTful APIs
Strong Experience in developing Native Android applications using Android Studio/ Eclipse
Experience with cross platform tools such as React- Native/ Ionic/ Flutter/ Cordova
Experience in developing Hybrid applications (ios & android)
Experience with offline storage, threading, and performance tuning
Hand-on experience in sqlite database integration
Knowledge of Chart API and other Google APIs and UI & UX desig ning.
Experience in Android SDK
Integration with backend services
Experience with IOT related mobile application projects
Experience in IOT related projects (monitoring, controlling, OTA updates)
Worked with Embedded related projects and embedded teams
Worked in BLE connectivity with devices.
Experience or knowledge of chat applications.
Experience in Barcode, RFID integration with android devices.
Ability to integrate various libraries and SDKs
Worked on interactive Android Kiosk applications
NodeJS (Node.js)JavascriptJava
ScalaPython
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon