Technical Writer

Job Title: Technical Lead / Project Manager

Location: Indore /Chennai

Experience: 6–12 Years

Key Responsibilities:

• Lead and mentor development teams through all phases of the software development lifecycle.
• Act as the main point of contact for clients; manage communication, expectations, and satisfaction.
• Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of experience in software development, with at least 2+ years in a leadership/project management role.
• Strong technical background in web and/or mobile technologies (e.g., JavaScript, React, Node.js, PHP, Python, iOS/Android).

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Jr. Shopify Developer

Experience - 1-2years

Marketing Skills

• Collaborated with clients and the design team to understand project requirements

and translate them into functional and visually appealing websites.

• Developed and maintained responsive websites using WordPress, Webflow and

Shopify ensures optimal user experience.

• Customized themes, templates, and plugins to meet specific project needs,

including e-commerce functionality, blog integration, and interactive elements.

• Conducted thorough testing and debugging to identify and resolve issues,

ensuring websites' smooth performance across different devices and browsers.

• Assisted in website content creation, image editing, and site updates to ensure

timely and accurate website maintenance.

• Provided technical support to clients and team members, addressing inquiries

and troubleshooting any website-related problems.

• Assisted senior developers in building and maintaining websites using Webflow,

Shopify, and WordPress.

• Gained hands-on experience in front-end and back-end development, honing

skills in HTML, CSS, Bootstrap, JavaScript, and PHP.

• Assisted in the customization of website templates and themes, integrating

various functionalities and features.

• Conducted research on emerging web development trends and technologies,

providing valuable insights to the development team.

• Assisted in website testing and quality assurance to identify and fix bugs and

ensure optimal website performance.

Required Candidate profile

• Proficient in WordPress, Webflow, and Shopify development.

• Moderate understanding of HTML, CSS, JavaScript, Laravel, and PHP

• Responsive web design and mobile optimization

• E-commerce website development and integration

• Knowledge of UI/UX principles and design

• Website testing and debugging

• Strong communication and teamwork abilities.

Soft Skills

• Outstanding Team player
• Delivery Oriented
• Adaptable to challenges
• Problem solver

Location - Kolkata (Hybrid)

Job Title: Senior Ruby on Rails Developer

Location: Remote (Mumbai Preferred)

Company: OpiGo

About Us:

OpiGo is an early-stage wealth tech start-up that’s changing the way people invest in the stock market. Our platform empowers users to make informed investment decisions through a cutting-edge gamified community.

Job Description:

As the Senior Ruby on Rails Developer at OpiGo, you will play a crucial role in architecting, developing, and maintaining our robust and scalable investing platform. You will work closely with the product team and other stakeholders to drive innovation and deliver exceptional user experiences.

Requirements:

- 5+ years of Ruby on Rails development experience.

- Strong understanding of Ruby programming language and its scope.

- Experience in building complex and scalable web applications.

- Familiarity with front-end technologies: React Native, JavaScript, HTML5, CSS3.

- Proficient in version control systems (e.g., Git, SVN).

- Expertise in relational databases (MySQL, PostgreSQL, etc.).

- Hands-on experience with Sidekiq, Redis, and background job processing systems.

- Ability to implement real-time features using WebSockets and Action Cable.

- Experience in monitoring and performance tuning with tools like New Relic.

- Knowledge of payment gateway integration and secure transaction processing.

- Experience deploying applications on cloud platforms like AWS or Google Cloud.

- Excellent interpersonal, communication, and teamwork skills.

- Understanding of Agile development methodologies and software development practices.

Preferred Qualifications:

1. Experience in the fintech industry or working on financial applications.

2. Knowledge of frontend technologies such as React Native, JavaScript, HTML5, and CSS3.

3. Experience with DevOps practices and CI/CD pipelines.

4. Familiarity with Docker and container orchestration platforms like Kubernetes.

5. Contributions to open-source projects or active participation in the developer community.

Join us in our mission to revolutionize the investing landscape and empower individuals to achieve financial success. If you are passionate about technology, innovation, and making a positive impact, we want to hear from you!

How to Apply:

If you're excited to take on this pivotal role and shape the future of OpiGo, please fill up the form: https://forms.gle/5euWxq1hBfQTDadD6

•  Experience as a Full Stack Developer or similar role 

  • Familiarity with common stacks
  • Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, JSON, jQuery)
  • Knowledge of multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, Node.js)
  • Excellent communication and teamwork skills.
  • Great attention to details, Organizational skills, An analytical mind
  • Degree in Computer Science, or relevant field.

  Responsibilities 

  • Work with development teams and product managers to ideate software solutions
  • Design client-side and server-side architecture
  • Build the front-end of applications through appealing visual design
  • Develop and manage well-functioning databases and applications
  • Write effective APIs
  • Test software to ensure responsiveness and efficiency
  • Troubleshoot, debug and upgrade software
  • Create security and data protection settings
  • Build features and applications with a mobile responsive design.

   

• Design, develop, test, debug and maintain components of a feature-rich management and orchestration product
• Manage one or more project priorities and deadlines
• The programming languages are mainly Python and Java
• Understand the infrastructure details of public clouds and use DevOps best practices to implement provisioning

You'll Need:

• Strong software design and implementation skills in building infrastructure frameworks.
• Experience building and operating extensible, scalable resilient systems.
• Working knowledge of Java and Python.
• Solid understanding of basic systems operations (disk, network, etc).
• Willingness and ability to learn new languages and concepts.
• 8+ years of experience and a BS/MS degree in Computer Science -or- a related field.

Nice to have:

• Cloud infrastructure systems engineering experience.
• Experience in building control planes.
• Experience building RESTful APIs.
• Experience with containers and cluster managers like Kubernetes.
• Experience in App deployment and config management frameworks such as Ansible, Terraform, Chef, Puppet, etc.

• Proven experience as a senior accountant
• Thorough knowledge of basic accounting procedures and Tally
• In-depth understanding of Generally Accepted Accounting Principles (GAAP)
• Awareness of business trends
• Familiarity with financial accounting statements
• Experience with general ledger functions and the month-end/year-end closing process
• Advanced MS Excel skills including Vlookups and pivot tables
• Accuracy and attention to detail
• Taking ownership of tasks assigned
• Aptitude for numbers and quantitative skills
• A degree in Accounting, Finance, or relevant field
• Ability to work with little or no supervision

Must Haves: Should have min. 2 Yrs of experience in working with SaaS Business

Responsibilities

• Build internal financial controls and manage financial operations
• Verify, allocate, post, and reconcile accounts payable and receivable
• Ensure budgets are adhered to and alert COO about overruns
• Revenue recognition and preparing books for accrual accounting
• Produce error-free accounting reports and present their results
• Analyze financial information and summarize financial status
• Spot errors and suggest ways to improve efficiency and spending
• Provide technical support and advice on accounting management
• Review and recommend modifications to accounting systems and procedures
• Manage accounting assistants and bookkeepers/ close coordination with CA firm
• Participate in financial standards setting and in the forecast process
• Provide input into the department’s goal-setting process
• Prepare financial statements and produce budget according to schedule
• Assist with tax audits and tax returns
• Direct internal and external audits to ensure compliance
• Plan, assign, and review staff’s work
• Support month-end and year-end closing process
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Ensure compliance with Indian tax laws and accounting principles
• Liaise with the COO to improve financial procedures

• Experience level of 6 to 9 years of experience in very large-scale applications.
• Strong problem-solving skills, computer science fundamentals, data structures and
• algorithms their space & time complexities
• Design (LLD & HLD) and architect technical solutions for the business problems of a very large-scale portal.
• Strong hands-on and practical working experience with Java as the programming language
• Strong debugging skills - Code, Logs, DB, JVM
• Excellent coding skills - should be able to convert design into code fluently.
• Hands-on experience working with Databases and Linux platform