Cutshort logo
Tech Prescient logo
IT Support Engineer / Helpdesk Engineer
IT Support Engineer / Helpdesk Engineer
Tech Prescient's logo

IT Support Engineer / Helpdesk Engineer

Ashwini Damle's profile picture
Posted by Ashwini Damle
4 - 5 yrs
₹5L - ₹10L / yr
Pune
Skills
Technical support
User Support
IT asset management
IT security
Endpoint Management
Hardware troubleshooting

IT Support Engineer / Helpdesk Engineer

Location: Pune, Maharashtra

Experience: 4–5 Years

Employment Type: Full-time


Job Summary

We are looking for a proactive and customer-focused IT Support Engineer to manage day-to-day IT operations, endpoint management, and user support. The ideal candidate will play a key role in maintaining endpoint security, supporting ISO 27001 compliance initiatives, managing IT assets, and ensuring smooth IT service delivery across the organization.

Key Responsibilities

  • Provide day-to-day IT support for laptops, desktops, operating systems, and business applications.
  • Install, configure, troubleshoot, and maintain IT hardware and software.
  • Manage endpoint devices, including provisioning, patching, antivirus, and security compliance.
  • Support ISO 27001 initiatives by maintaining IT assets, documentation, and compliance-related activities.
  • Maintain IT asset inventory, software licenses, and device lifecycle records.
  • Coordinate with Infrastructure, Security, and Application teams to resolve technical issues and ensure system availability.
  • Handle user incidents and service requests, escalating complex issues when required.
  • Assist in implementing and enforcing IT security policies and best practices.


Required Skills & Qualifications

  • 4–5 years of experience in IT Support, Helpdesk, or Desktop Support.
  • Hands-on experience with Windows operating systems, endpoint management, hardware troubleshooting, and basic networking.
  • Familiarity with endpoint management, patch management, antivirus/EDR solutions, and IT asset management.
  • Exposure to ISO 27001, information security practices, or IT compliance activities is preferred.
  • Good understanding of IT service management processes (Incident, Request, and Change Management).
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Tech Prescient

Founded :
2018
Type :
Product
Size :
100-500
Stage :
Profitable

About

Tech Prescient delivers cutting-edge software product development and technology services, with a core focus on Identity and Data solutions for modern enterprises.


At the forefront of Digital Engineering and Enterprise Modernization, we accelerate innovation with our AI powered platforms, Identity Confluence and Data Confluence.

With deep technical expertise and domain insight, we help enterprises unlock smarter, faster, and more secure outcomes built for what's next.


Our vision is to be the most reliable and trusted technology partner for our customers. We aspire to be a globally admired company in our category and be recognized for speed of execution, quality of deliverables and high customer satisfaction.


We partner with our clients at all stages including ideation, design, development, testing, deployment, and support.

Read more

Tech stack

skill iconNodeJS (Node.js)
skill iconAngular (2+)
skill iconPython
skill iconDjango
skill iconFlask
skill iconReact.js
skill iconJava
skill iconSpring Boot
skill iconAmazon Web Services (AWS)
Identity management
Fullstack Developer
IGA
IAM
SailPoint
Cyber Security

Candid answers by the company

What does the company do?
What is the location preference of jobs?
What is the interview process at Tech Prescient?

We have core expertise in the following areas:


  1. Identity Lifecycle Management: Automate & secure your Identity Lifecycle by streamlining user access management from onboarding to off-boarding with intelligent, compliant, and automated lifecycle solutions.
  2. Software Product Engineering: Build AI integrated Products using Industry best practices. Product Design, Development and Deployment in no time leveraging our expertise and ready accelerators to efficiently build, deploy and scale software products.
  3. Data, AI & Analytics: Scalable Data Engineering for the AI Era. Seamless data pipelines, intelligent automation, and limitless scalability—powering your business with next-gen data solutions.
  4. Cloud and Infrastructure: Building and deploying Secured and Scalable multi-tenant or hybrid applications and products ‘born in the cloud’. Expertise in hosting infrastructures and AWS in particular with a thorough understanding of AWS Cloud Services and DevOps processes with considerations to Security, access controls, and Authentication protocols.
  5. Enterprise Integration: More than 150 configurable connectors, Data transformation, data processing, data quality, Integration Strategy and Advisory, Managed Integration Service

Photos

Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures

Connect with the team

Profile picture
Amit Arole
Profile picture
Ashwini Damle
Profile picture
Ishika agrawal

Company social profiles

bloginstagramlinkedin

Similar jobs

 France based AI -tech startup
France based AI -tech startup
Agency job
via Recruit Square by Priyanka choudhary
Remote, Bengaluru (Bangalore)
5 - 9 yrs
₹17L - ₹30L / yr
skill iconPython
skill iconNodeJS (Node.js)
skill iconMongoDB
Firebase
Google Cloud Platform (GCP)
+1 more

As a Senior Backend & Infrastructure Engineer, you will take ownership of backend systems and cloud infrastructure. You’ll work closely with our CTO and cross-functional teams (hardware, AI, frontend) to design scalable, fault- tolerant architectures and ensure reliable deployment pipelines.


  1. What You’ll Do :
  • Backend Development: Maintain and evolve our Node.js (TypeScript) and Python backend services with a focus on performance and scalability.
  • Cloud Infrastructure: Manage our infrastructure on GCP and Firebase (Auth, Firestore, Storage, Functions, AppEngine, PubSub, Cloud Tasks). 
  • Database Management: Handle Firestore and other NoSQL DBs. Lead database schema design and migration strategies.
  • Pipelines & Automation: Build robust real-time and batch data pipelines. Automate CI/CD and testing for backend and frontend services.
  • Monitoring & Uptime: Deploy tools for observability (logging, alerts, debugging). Ensure 99.9% uptime of critical services.
  • Dev Environments: Set up and manage developer and staging environments across teams.
  • Quality & Security: Drive code reviews, implement backend best practices, and enforce security standards.
  • Collaboration: Partner with other engineers (AI, frontend, hardware) to integrate backend capabilities seamlessly into our global system.


Must-Haves :

  • 5+ years of experience in backend development and cloud infrastructure.
  • Strong expertise in Node.js (TypeScript) and/or Python.
  • Advanced skills in NoSQL databases (Firestore, MongoDB, DynamoDB...).
  • Deep understanding of cloud platforms, preferably GCP and Firebase.
  • Hands-on experience with CI/CD, DevOps tools, and automation.
  • Solid knowledge of distributed systems and performance tuning.
  • Experience setting up and managing development & staging environments. 

• Proficiency in English and remote communication.


Good to have :

  • Event-driven architecture experience (e.g., Pub/Sub, MQTT).
  • Familiarity with observability tools (Prometheus, Grafana, Google Monitoring).
  • Previous work on large-scale SaaS products.
  • Knowledge of telecommunication protocols (MQTT, WebSockets, SNMP).
  • Experience with edge computing on Nvidia Jetson devices.


What We Offer :

  • Competitive salary for the Indian market (depending on experience).
  • Remote-first culture with async-friendly communication.
  • Autonomy and responsibility from day one.
  • A modern stack and a fast-moving team working on cutting-edge AI and cloud infrastructure.
  • A mission-driven company tackling real-world environmental challenges. 


Read more
Egnyte
at Egnyte
4 recruiters
John Vivek
Posted by John Vivek
Remote only
8 - 20 yrs
Best in industry
skill iconJava
Distributed Systems
Microservices

Position :Principal Engineer

Location : Remote


EGNYTE YOUR CAREER. SPARK YOUR PASSION. 

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters who doers, thinkers, and collaborators are who embrace and live by our values:


Invested Relationships

Fiscal Prudence

Candid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit 

www.egnyte.com.

 

ABOUT THE ROLE 

Egnyte is seeking an experienced Principal Software Engineer to join our Engineering department. The Engineering department builds large distributed components and services that run Egnyte's Cloud Platform. Our code serves billions of requests per day with sub-second latency in a fault-tolerant environment. We process and analyze millions of files and events on a daily basis. Some of the responsibilities for this department include Egnyte's Cloud File System, Content Classification, Content Lifecycle Management, User Behavior Analysis, Object Store, Metadata Stores, Search Systems, Recommendations Systems, Synchronization, and intelligent caching of multi-petabyte datasets. We are looking for candidates with a shared passion for building large-scale distributed systems and a keen sense for tackling complexities that come with scaling through multiple orders of magnitude.

 

WHAT YOU’LL DO:  

  • Design and develop highly scalable and resilient cloud architecture that seamlessly integrates with on-premises systems
  • Drive the team’s goals and technical direction to find and pursue technical opportunities that make Egnyte’s cloud platform more efficient
  • Effectively communicate complex design and architecture details
  • Understand company and industry-wide trends to help develop new technologies
  • Conceptualize, develop, and implement changes that prevent key systems from becoming unreliable, under-utilized, or unsupported
  • Own all aspects of critical software projects from design to implementation, QA, deployment, and monitoring

Qualifications 

  • BS, MS, or PhD. in Computer Science or related technical field, or equivalent practical experience
  • 8-15 years of professional experience in engineering with history of technical innovation
  • Experience providing technical leadership to engineers

Bonus Qualifications (Good to Have) 

  • Breadth of knowledge across infrastructure domains, with the ability to reason about everything from data center machine software to database solutions to machine learning infrastructure to front-end web or mobile applications
  • Demonstrated success in designing and developing large scale, complex systems
  • Expertise with multi-tenant, highly complex, cloud solutions; experience with Hybrid and/or on-premises solutions desired

BENEFITS 

  • Competitive salaries
  • Medical insurance and healthcare benefits for you and your family
  • Fully paid premiums for life insurance
  • Flexible hours and PTO
  • Gym reimbursement
  • Childcare reimbursement
  • Group term life insurance

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION: 

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Read more
Talent Pro
Bengaluru (Bangalore)
10 - 15 yrs
₹40L - ₹60L / yr
Backend development
skill iconNodeJS (Node.js)
skill iconPython
skill iconMongoDB
skill iconAmazon Web Services (AWS)
+1 more

Role & Responsibilities

  • work with peers in Product, QA, and other Engineering departments;
  • coach and mentor team members;
  • cautiously drive adoption of new technologies and processes;
  • preserve our engineering values of quality, scalability, and maintainability;
  • “see around corners” — identify blind spots and prioritize work across teams;
  • work with international teams to ensure successful product development and delivery; and
  • own the overall architecture and systems engineering for your products.

Ideal Candidate

  • exceptional communication and organizational skills;
  • experience recruiting for and building software engineering teams;
  • the ability to inspire and motivate team members;
  • a strong technical background in software engineering and architecture, and experience with modern programming languages and frameworks;
  • 6+ years of software development experience; and
  • 4+ years of experience managing software teams (as a Team Lead or a Manager) or similar experience as an individual contributor.


Read more
SMEST Capital
Sanjana Maity
Posted by Sanjana Maity
Mumbai
0 - 4 yrs
₹4L - ₹9L / yr
Compliance
SEBI
Brokerage
Corporate Communications
Communication Skills
+3 more

TITLE: Compliance Officer (Minimum Qualification - Company Secretary)


LOCATION: Mumbai 400052


JOB SUMMARY:


We are searching for a motivated and experienced compliance officer to guarantee that our business processes and transactions follow all relevant legal and. internal guidelines.


ROLES AND RESPONSIBILITIES:


· Responsible for company affairs.


· Represent the company in legal matters.


· Provide legal and compliance perspectives to the business.


· Managing compliance aspects.


· Information memorandum.


· SEBI / BSE / NSE guidelines.


· Company law issuance.


· Compliance management.


· Periodic submission to the broking and DP compliance and operation team.


· Handle SCORES (Sebi Complaints Redress System) for SMEST Capital Pvt. Ltd.


· Manage Financial Intelligence Unit (FIU)


· Keep a clean check and updates on the SEBI KYC Registration Agency (KRA).


REQUIREMENTS:


· Any Company Secretary with a minimum 1 year of experience as Compliance.


· Freshers also can apply


COMPANY PROFILE:


SMEST Capital, is a fintech to provide solutions in the wealth management space through the use of technology as a medium. We are engaged in business of providing financial services. We are registered as stockbrokers in the New Debt Segment of BSE Limited.


WHY SMEST Capital ??? :


· Salary at par with industry standards.


· Employee oriented salary structure


· Probable onsite opportunities.


· Opportunity to learn and grow up at the same time.


· Located in the midst of Khar-Bandra, The heart of Mumbai


Job Type: Full-time

Read more
Ojas Innovative Technologies
Naveen Kumar
Posted by Naveen Kumar
Hyderabad
6 - 15 yrs
₹6L - ₹16L / yr
skill iconJava
skill iconJavascript
skill iconSpring Boot
skill iconAngular (2+)
  • Looking for sr.java full stack developer
  • java, springboot, angular 2/4/6/8, html and css
  • experience with unit testing
  • good exposure to oops
Read more
AuditCue
Anand Srinivasan
Posted by Anand Srinivasan
Chennai
3 - 6 yrs
Best in industry
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+1 more

Bachelor's degree in Computer Science or a related field, or equivalent work experience

Strong understanding of cloud infrastructure and services, such as AWS, Azure, or Google Cloud Platform

Experience with infrastructure as code tools such as Terraform or CloudFormation

Proficiency in scripting languages such as Python, Bash, or PowerShell

Familiarity with DevOps methodologies and tools such as Git, Jenkins, or Ansible

Strong problem-solving and analytical skills

Excellent communication and collaboration skills

Ability to work independently and as part of a team

Willingness to learn new technologies and tools as required

Read more
Extramarks
at Extramarks
4 recruiters
Prachi Sharma
Posted by Prachi Sharma
Noida
1 - 3 yrs
₹7L - ₹14L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
skill iconPostman
+2 more
1-3 Years of QA Experience.
• Knowledge of testing/QA methodologies and processes
• Experience in testing API and DB testing is must.
• Testing experience with Test Management Tools
• Experience on defect management tools like JIRA, HP Quality Centre or any other tool
• Execute test plans and report defects to development team. Verify fixes from development.
• Flexible to learn and explore new tech stack for framework development
• Experience with load / stress / performance testing and tools - Nice to have
• OOPs concept, Java, Rest API or other scripting languages
• DB and linux
• Excellent logical, analytical and troubleshooting skills
Read more
APT Portfolio
at APT Portfolio
1 recruiter
Ankita  Pachauri
Posted by Ankita Pachauri
Delhi, Gurugram, Bengaluru (Bangalore)
10 - 15 yrs
₹50L - ₹70L / yr
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
+13 more

A.P.T Portfolio, a high frequency trading firm that specialises in Quantitative Trading & Investment Strategies.Founded in November 2009, it has been a major liquidity provider in global Stock markets. 


As a manager, you would be incharge of managing the devops team and your remit shall include the following

  • Private Cloud - Design & maintain a high performance and reliable network architecture to support  HPC applications
  • Scheduling Tool - Implement and maintain a HPC scheduling technology like Kubernetes, Hadoop YARN  Mesos, HTCondor or Nomad for processing & scheduling analytical jobs. Implement controls which allow analytical jobs to seamlessly utilize ideal capacity on the private cloud. 
  • Security - Implementing best security practices and implementing data isolation policy between different divisions internally. 
  • Capacity Sizing - Monitor private cloud usage and share details with different teams. Plan capacity enhancements on a quarterly basis. 
  • Storage solution - Optimize storage solutions like NetApp, EMC, Quobyte for analytical jobs. Monitor their performance on a daily basis to identify issues early.
  • NFS - Implement and optimize latest version of NFS for our use case. 
  • Public Cloud - Drive AWS/Google-Cloud utilization in the firm for increasing efficiency, improving collaboration and for reducing cost. Maintain the environment for our existing use cases. Further explore potential areas of using public cloud within the firm. 
  • BackUps  - Identify and automate  back up of all crucial data/binary/code etc in a secured manner at such duration warranted by the use case. Ensure that recovery from back-up is tested and seamless. 
  •  Access Control  - Maintain password less access control and improve security over time. Minimize failures for automated job due to unsuccessful logins. 
  •  Operating System  -Plan, test and roll out new operating system for all production, simulation and desktop environments. Work closely with developers to highlight new performance enhancements capabilities of new versions. 
  •  Configuration management  -Work closely with DevOps/ development team to freeze configurations/playbook for various teams & internal applications. Deploy and maintain standard tools such as Ansible, Puppet, chef etc for the same. 
  •  Data Storage & Security Planning  - Maintain a tight control of root access on various devices. Ensure root access is rolled back as soon the desired objective is achieved.
  • Audit access logs on devices. Use third party tools to put in a monitoring mechanism for early detection of any suspicious activity. 
  • Maintaining all third party tools used for development and collaboration - This shall include maintaining a fault tolerant   environment for GIT/Perforce, productivity tools such as Slack/Microsoft team, build tools like Jenkins/Bamboo etc


Qualifications 

  • Bachelors or Masters Level Degree, preferably in CSE/IT
  • 10+ years of relevant experience in sys-admin function
  • Must have strong knowledge of IT Infrastructure, Linux, Networking and grid.
  • Must have strong grasp of automation & Data management tools.
  • Efficient in scripting languages and python


Desirables

  • Professional attitude, co-operative and mature approach to work, must be focused, structured and well considered, troubleshooting skills.
  •  Exhibit a high level of individual initiative and ownership, effectively collaborate with other team members.

 

APT Portfolio is an equal opportunity employer

Read more
IT Industry
IT Industry
Agency job
via Jobpoint by Aishwarya Koli
Bengaluru (Bangalore), Pune, NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹10L - ₹10L / yr
ServiceNow
ITIL management

Experience & Background

  • B-Tech/BCA/MCA
  • 2-4 years of IT industry experience.
  • Minimum 1 year of implementation/customization experience on ServiceNow
  • ITIL/ServiceNow
    certifications will be an added advantage.
Read more
statnetics
at statnetics
3 recruiters
CloudQA Dev
Posted by CloudQA Dev
Hyderabad
0 - 1 yrs
₹1L - ₹2L / yr
skill iconJavascript
ASP.NET
skill icon.NET
skill iconHTML/CSS
SQL server
+5 more
CloudQA is a bootstrapped SaaS startup based out of Hyderabad. Our web application testing tools have helped companies ensure their customers get the best digital experiences.

You would be working on a world class product in a technically strong team competing with ex-google teams and silicon valley startups. CloudQA is used by some of the leading enterprises, govt institutions and rising startups across the world.We seek a strong technical background in both front-end and back-end development. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

Developer Requirements and Qualifications:
  1. Good communication skills, should able to demonstrate website features
  2. Must have good hands-on experience on HTML/CSS and Javascript,C#
  3. Experience using SQL to update and retrieve data
  4. Good to have experience with vue.js, AngularJS, selenium frameworks and code repositories such as GitLab
  5. Analytical skills
  6. Understanding of testing frameworks
Duties and Responsibilities:
  1. Collaborate with other developers and engineers to design, build, and maintain applications
  2. Candidate is responsible for design and development of small modules in ASP.Net core MVC, C#, SQL Server and client side technology as javascript/jquery
  3. Write and debug code
  4. Troubleshoot application issues
  5. Ability to learn and pick up new frameworks
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos