ETL Support

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Senior / Lead Full Stack or Frontend Engineer

Hiring for a Series E, 3.1 Billion Dollar rapidly growing organisation focused on payments, marketing and customer loyalty.

• To take ownership of delivering performant, scalable and high quality cloud based software, both frontend and backend side.
• Code reviews.
• Mentoring Team members to develop in line with product requirements.
• Collaborate with Senior Architect for design and technology choices for product development roadmap.

• Thorough knowledge of developing cloud based software including backend apis and react/angular based frontend.
• Thorough knowledge of scalable design patterns and message based systems such as Kafka, RabbitMq, Redis, MongoDB, ORM, Sql etc.
• Experience with AWS services such as S3, IAM, Lambda etc.
• Expert level coding skills in NodeJs,TypeScript,Scala,ReactJs,Angular.
• Eye for user centric mobile first designs on the frontend.
• Experience with hybrid frontends such as react-native, electronJs is a plus.    

If you’re one of the best and brightest, a highly-motivated innovator, and a fast worker, you might be just the person we’re looking for! Entrata’s Operations department is seeking a Full-Stack Software Developer. As part of our Operations team, you will act as a technical advisor, team leader, coder, and evangelist. Our Full-Stack Developer will take ownership of website-related projects and see them across the finish line, and advocate for the latest tools, technologies, and best practices.

Responsibilities will include

• To be a part of a highly motivated, young, and energetic product development Team
• You will be handling high traffic website operations, pro-active maintenance and problem-solving skills to ensure optimal working and performance of the websites
• Exposure to industry trends and developments
• Opportunity to collaborate, work with the architects and product owners in the business, and to contribute in all phases of the software development lifecycle
• Best practices and methodologies to produce desired software on time and with top-notch quality

Minimum Qualifications

• You have strong debugging, problem-solving, and analytical skills
• Strong sense of writing quality code
• Passion for developing highly scalable systems
• You are quick, resourceful, flexible, and an excellent collaborator
• Hands-on technical coding, and implementing of product features
• Peer code review
• Strong experience in OOPS and MVC frameworks in PHP
• Database experience on any of the following: PostgreSQL, MySQL, or MS SQL Server (Preferably PostgreSQL)
• Knowledge of software design patterns
• Basic understanding of front-end technologies (JavaScript/ ReactJS, Ajax, etc.)
• Experience participating in agile and fast-paced software development methodologies
• Experience in collaborating in a cross-functional agile team
• Good verbal and written communication skills
• Bachelor’s degree in Computer Science or a related field
• 1 - 4 years of experience with web application development

    Focussed on delivering scalable performant database platforms that underpin our customer data services in a dynamic and fast-moving agile engineering environment.

·    Experience with different types of enterprise application databases (PostgreSQL a must)

·    Familiar with developing in a Cloud environment (AWS RDS, DMS & DevOps highly desirable).

·    Proficient in using SQL to interrogate, analyze and report on customer data and interactions on live systems and in testing environments.

·    Proficient in using PostgreSQL PL/pgSQL

·    Experienced in delivering deployments and infrastructure as code with automation tools such as Jenkins, Terraform, Ansible, etc.

·    Comfortable using code hosting platforms for version control and collaboration. (git, github, etc)

·    Exposed to and have an opportunity to master automation and learn to use technologies and tools like Oracle, PostgreSQL, AWS, Terraform, GitHub, Nexus, Jenkins, Packer, Bash Scripting, Python, Groovy, and Ansible

·    Comfortable leading complex investigations into service failures and data abnormalities that touch your applications.

·    Experience with Batch and ETL methodologies.

·    Confident in making technical decisions and acting on them (within reason) when under pressure. 

·    Calm dealing with stakeholders and easily be able to translate complex technical scenarios to non-technical individuals.

·    Managing incidents, problems, and change in line with best practice

·    Expected to lead and inspire others in your team and department, drive engineering best practice and compliance, strategic direction, and encourage collaboration and transparency.

Minimum 4 to 14 Years OTM Technical / Functional experience

• Must have functional and techno-functional experience in OTM implementation and/or have supported projects dealing with these systems, and/or have worked on OTM Cloud
• Must have strong technical and functional knowledge of the latest OTM Application
• Must have knowledge of preparing mapping document to interface OTM system with EDI, WMS, order management and finance systems, and be able to translate the functional specifications into design specifications for the Offshore Delivery Centre
• Must have ability to write SQL statements for automation agents and other technical topics
• Hands on experience on JSPX/XSL will be additional advantage.
• Experience in end-to-end OTM life cycle/implementations/up-gradation and OTM architecture will be preferred

Design, develop and deploy .NET applications with SQL Server as the back-end. Responsible for database design, database object development, performance optimization and advanced MySQL programming.

Job Description

- Build applications using .Net 4.0 VB.Net / Asp.Net / C# / SQL server.
- Ability to understand business requirement and convert them to applications.
- Ability to perform both as an individual and in a team and completing the given tasks on time.
- Experience Required: 2 - 3 years

Strong experience in ASP .NET, MVC, C#, WCF, SQL, WEB API,
Must have experience in application development
Able to work independently/ with limited guidance
Experience in complete SDLC Good communication skills

If interested, ase share your resume at pooja at webshree.com

We are looking for an Android developer interested in building performant mobile apps on Android platforms. You will be responsible for architecting and building the applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.

Requirements

• Build pixel-perfect, buttery smooth UIs Android platform.
• Leverage native APIs for deep integrations with Android platform.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Skills

• Firm grasp of the Kotlin language and its nuances.
• Knowledge of functional or object-oriented programming Ability to write well-documented and clean code.
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like Gradle , Android Studio, IntelliJ and Play console. Understanding of REST APIs, the document request model, and offline storage

Interpersonal Skills

• Self-motivated, team player, action--and-results oriented.
• Well organized, good communication and reporting skills.
• Ability to successfully work under tight project deadlines.

          Experience in Kotlin is mandatory .

Must Have

• 1+ to 6 year’s development experience in Java/J2EE Development.
• 1+ years’ experience in Spring, Hibernate.
• 1+ years’ experience in developing REST API’s
• 1+ years’ experience in developing Spring boot applications.
• Hands-On experience in Unit testing.
• Hands On experience in MVC frameworks –AngularJS/Angular7/8
• Understanding of Micro services.
• Understanding of Agile Methodologies.
• Working experience with DB technologies
• Strong analytical and problem-solving skills.
• Aptitude for innovation, working independently and thinking ‘outside of the box’.