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Role Name: System Analyst/ Business Analyst
Experience: 6-10 years in the Banking Domain as a Banker / Digital Product management
Salary: up to 25 LPA
Location: Bangalore
Preferred Skills / Experience
• Banking Domain experience – Retail Banking, Payments
• Business Analysis and Functional consulting
• Writing User Stories
• Agile Methodology
• Knowledge of JIRA, Confluence
• Good Communication skills – written and verbal
• Ability to identify detailed activities, plan them along with the PM
• Co-ordination between different stakeholders
• Be proactive, open and honest in communicating with management
• Ability to communicate effectively with the stakeholders – internal and external
• Ability to interact at various levels within the organization
• Ability to identify and mitigate risks and issues
• Perform User Story reviews of the product
• Contribute and review testing approach and strategy
• Provide functional direction to the team
• Innovate and bring in new and better features in the product
• Escalate to the management in case anything is behind schedule
• Be proactive, foresee risks and issues
· Monitoring the entire customer service process.(US Process)
· Resolving customer issues brought to your attention.
· Creating procedures and policies for effective customer service.
· Planning how to train customer support professionals.
· Standardizing the customer service delivery of an organization
· Tracking the work of every customer service representative in the team.
· Performing quality assurance surveys with customers.
· Conveying customers’ feedback to the team.
· Fixing appointments according to the convenience of clients and customers.
· Interacting with customers to determine whether they have a desirable and shareable experience.
· Helping every customer service professional improve.
· Possessing the knowledge and ability to improve customer service of the organization.
· Creating a pleasant work environment for customer service professionals.
Customer Service Executive Requirements
· A minimum of 0 to 1.5 year of experience as a customer service representative.
· Superior written and oral communication skills.
· Leadership skills to guide and improve a team.
· Data entry and basic computer skills.
· Knowledge about customer relationship management systems.
· Knowledge about the best mediation and conflict resolution tactics.
· Ability to empathize with customers.
· Utmost patience while dealing with angry and agitated customers.
· Ability to respect every customer.
· Fast and efficient problem-solving skills.
· English should be fluent
Job Description:
- Contribute to all phases of the development life-cycle of the students and train a dynamic team of students.
- Should possess strong knowledge of JavaScript, Typescript, Angular JS, React JS, Node JS, and DBMS along with a passion for Blockchain.
- Good to have knowledge of Rust and Solidity
- Excellent in any of the programming languages.
- Ready to upgrade the idle candidates. Should stay up-to-date with the latest development in the field.
- Facilitating the student's available resources such as curriculum, data, hardware, etc.
- Upgrading the students’ knowledge quality by taking them through the important functionalities of technologies.
- Sharply train the student's minds in analyzing the problem-solving ability of the students
- Train and guide the students to analyze the errors and design strategies to overcome them.
- Lead learning enhancement through developing assignment and assessment modules
- Integrate the use of advanced technology for upscale training quality, and develop plans to track and monitor the progress of students.
- Should be capable of completing the assigned module in the given time.
- Conduct regular research for further enhancement of curriculum on a regular basis.
- Should be able to communicate and connect with students in an effective way.
- Maintain individual and group training records
- Organize and promote courses
- Prepare teaching/course materials
- Proctor course examinations
- Develop and deliver programs of learning activities
- Check and assess (grade) students’ work and deliver feedback with course grades
- Apply new technologies to deliver courses and improve the learning experience for students.
- Keep personal IT skills and knowledge up to date
- Overall, 4-5 years of experience
- At least 3 years of HTML/CSS development experience is required
- Must have solid working experience on HTML5, CSS3, XML
- Should be an expert on XPath/Regex expressions for complex website navigations
- Working knowledge on core JavaScript
- Experience of mentoring the junior team members will be desirable
- Must have good communication skills
Job Title: Structured Finance Analyst – Energy Transition at AI Platform
Responsibilities:
- Conduct thorough pre-closing due diligence on structured finance deals, including project finance, securitization, and asset-backed lending in energy transition sectors (solar, wind, battery storage, EV infrastructure).
- Analyze credit structures, collateral quality, and cash flow modeling to independently validate underwriting assumptions and identify key risks.
- Prepare detailed investment analysis reports benchmarking AI-driven diligence results against manual underwriting.
- Collaborate closely with AI engineering teams to refine the underwriting platform through continuous feedback on accuracy, coverage gaps, and improvement opportunities.
- Stay abreast of market developments, regulatory changes, and emerging trends in structured finance and renewable energy project finance.
- Participate actively in transaction discussions, providing insightful analysis and contributing to decision-making processes.
Qualifications:
- Minimum 2 years of structured finance experience from an investment bank, rating agency, private credit fund, or fintech lender specializing in structured products.
- Demonstrable experience in analyzing structured finance products, including ABS, project finance, or infrastructure debt.
- Strong proficiency in Excel modeling, cash flow analysis, and scenario testing.
- Understanding of credit risk assessment, collateral valuation methodologes, and deal structuring principles.
- Bachelor’s degree in finance, economics, engineering, or a closely related field; CFA Level I or higher preferred.
- Excellent communication skills, both written and verbal, with the ability to clearly articulate complex financial concepts.
Ideal Candidate Profile:
- A structured finance analyst currently working at a bank, rating agency, or fintech lender seeking a dynamic, innovative environment that leverages cutting-edge technology.
- Demonstrated success in independently conducting deal diligence comparable to an experienced third-year analyst at a top-tier firm.
- Highly analytical, detail-oriented, with intellectual curiosity and passion for energy transition financing.
- Entrepreneurial mindset with adaptability to thrive in a fast-paced, high-growth startup environment.
- Interested in leveraging their structured finance skills to directly impact the growth and accuracy of an AI-driven investment diligence platform.
Solid knowledge and experience of working in C/C++ programming language
Solid knowledge and experience of working with PCL (Printer Command Language) or IPDS (Intelligent Printer Data Stream)
Solid working knowledge of object oriented principles: Encapsulation, Classes, Inheritance, Code Reuse, Polymorphism, Decoupling
Responsible for technical design of a subsystem
Knows how to apply architecture and design patterns
We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions
Skills And Qualifications
- Strong knowledge of PHP web frameworks such as Codeigniter
- Basic understanding of front-end technologies, such as JavaScript, JQuery, HTML, and CSS
- Familiarity with MySQL databases and their declarative query languages
- Understanding of MVC design patterns
- Knowledge of object oriented PHP programming
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- Good problem-solving skills.
- Good team player that is enthusiastic about delivering results
Education Should be ME/MCS/MCA/BE
- Looking for someone Smart, having a great personality, effective communication skills, and new-age Human Experience & Engagement Accelerator skills.
- Some who really loves this role and are excited about making people's life easier at work.
- Some regularly learn and make necessary changes that add value to their responsibility & outcomes.
What you will be doing:
- Opportunity to Spearhead and drive the people's strategy in synergy with business strategy.
- Contributing to Designing the organizational structure and makes required changes to support the required talent demand and engaging in making them effective for smooth operations as per business plan.
- Building employer branding, running community activities & operations thus attracting & retaining great talent and controlling potential risks and attrition.
- Forecasting talent requirements and overseeing hiring.
- Conceptualizing, strategizing & driving Employee Engagement
- Work closely with all functions & business units to address employee issues and resolving them proactively
- Building a great culture and making the Organization a Great Place to Work.
- Leading and leveraging Human Resourcing processes within the business (Performance Management, Salary Planning/Reward Management, Succession Planning, and Talent Management).
- Responsible for Handling Entire HR Operations.
- Lead the leadership development interventions in line with future talent strategy.
- Analyzing compensation policies, government regulations, and prevailing wage/salary rates for developing competitive compensation plans and maintaining an equitable compensation system; implementing rewards & recognition programs
- Develop and implement innovative engagement schemes and Human Resourcing interventions to achieve and sustain the highest engagement score.
- Ensure all back-end HR operational processes are managed well in terms of TAT, accuracy, frequency & compliance leading to seamless service delivery.
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Job Description Creation and delivery of End to End solutions for customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards Define, at an architectural and design level of detail, technical solutions aligned with client’s business problems and work on scoping complex service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems Hands-On development , Design details , Integrations ( REST/SOAP), Service now platform in-depth knowledge , Scoped Applications creations/managements, Modules like ITSM, ITOM, ITBM,SecOps,HR. Experience working on Glide, Ajax, client scripting, business rules, UI Policies etc .Web Technologies (XML, HTML, Angular, Bootstrap, JavaScript, Web Services, etc.) and working in a SaaS environment Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies Knowledge and experience in the following ServiceNow product areas is mandatory: Incident, Change, Config/CMDB, Service Catalog/Request FF/Workflow, Services Portal, Domain separation and multi-language
Certifications : ServiceNow System Administrator Certification Exam (CSA) – (Required) : System Administration Advanced and ServiceNow Fundamentals ServiceNow Certified Application Developer Exam (CAD) – (Preferred) Application Development Fundamentals Domain Separation Implementation Platform Implementation Scripting in ServiceNow Fundamentals Service Portal Advanced Service Portal Fundamentals ITSM Exam (CIS-ITSM) – (Required) ITSM Fundamental ITSM Implementation
Job to be performed (Expectation Setting) 1. Customer facing role. From Requirement gathering, High level solution creation, effort estimation, Implementation, Integration and unit testing, support and drive UAT, Deployment and Go-Live support. 2. Customers point of contact for all Automation or ServiceNow requirements. 3. Ensure technical deliverables to our customers are complete, consistent, high quality, and on time, and deliver valued outcomes. 4. Demonstrate interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, proven team player and team builder, Is committed to driving customer value realization while ensuring all actions contribute towards a positive experience for the customer.
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