ETL Support

• Selling the company's medications to doctors, pharmacists, and healthcare professionals. 
• Meeting with healthcare professionals to promote company medications. 
• Achieving sales targets set by the company. 
• Developing an in-depth understanding of company medications. 
• Building and maintaining business relationships for repeat purchases. 
• Lead generation and following up on leads. 
• Researching competitor medications and market performances. 
• Staying updated on medical field developments for effective business strategies. 
• Any other responsibilities as assigned by the company. 

Requirements:

•  Age: Not above 30 years. 
• Bachelor's degree in pharmacy or any other field. 
• Proven medical sales experience. 
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. 
• Strong negotiation skills. 
• Excellent organizational and communication skills. 
• Exceptional customer service skills. 
• Persuasive and resilient.

Job Description

Position - HR Operation

HR Operations Executive

Overview

The company was established more than 12 years ago with the purpose of introducing the latest international aesthetic treatments to Mumbai, while keeping in mind the Indian skin and its myriad moods. The company in Mumbai aims to provide customised, state-of-the-art treatments using innovative international technologies from around the world combined with our personal holistic approach to skincare. In a short span, The company has built a loyal, notable client list that boasts 80% of Mumbai’s top celebrities, supermodels and thousands of happy, glowing faces across all ages. Recognised by Vogue Magazine as the ‘Skin Expert of the Year’—the industry’s most esteemed award—and spotlighted as the #1 Ultherapy Treatment Provider in India, Dr Harshna Bijlani is a pioneer of innovative aesthetics and clinical beauty in the country.

Roles & Responsibilities

·       Bachelor’s degree in human resources.

·       Minimum 3- 5 years of relevant experience in human resources.

·       Additional training/certification in Payroll Management – may be advantageous.

·       Full understanding of HR functions and best practices.

·       Well-versed with HRMS

·       Onboarding and Exit formalities

·       Well-versed with entire Payroll Cycle

·       HR documentation

·       Employee grievances

·       Prepare and maintain employee master (MIS) (Good with excel)

·       Good with drafting letters and policies

·       Complete Payroll and salary process.

·       HRMS software management.

·       Staff grievance management

·       Good communication and drafting skills for drafting all employee contract.

·       Staff grievance to manage

Requirements:

• Must have 5+ years of experience
• Strong proficiency in data engineering concepts and practices.
• Extensive experience in applying data science and machine learning techniques.
• Working knowledge of extracting information from unstructured data sources, particularly PDFs.
• Hands-on experience with Large Language Models (LLMs) such as GPT and Gemini.
• Knowledge of prompt engineering and fine-tuning techniques.
• Practical experience in building Retrieval-Augmented Generation (RAG) systems.
• Experience in processing large volumes of unstructured data, preferably in the insurance, legal, or healthcare sectors.
• Proven experience in extracting valuable insights from diverse data sets.
• Familiarity with Vector Databases, Azure Cloud, LangChain, Lama Index, and OCR tools and techniques.
• Working knowledge of PDF to text extraction tools like PDFMiner, PyMuPDF, or PDFPlumber, OCR tools.
• Skilled in machine learning, deep learning, computer vision, natural language processing (NLP), and generative AI models.

Good to have:

Working knowledge of Python and libraries such as NumPy, pandas, scikit-learn, and TensorFlow/PyTorch.

Preferred Qualifications:

BE/MS/PhD in Computer Science, Data Science, Machine Learning, or related fields.

Note: We are looking for passionate candidates who can join immediately.

Primary Skills: Database Systems (SQL), Python Flask/Fast API/Django frameworks specifically
Requirements:

• Highly proficient in fundamentals of Python web development frameworks like Flask, Django and Fast API
• Demonstrated experience in developing APIs using Python frameworks
• Should have deep knowledge in PostgreSQL, MS SQL Server and other SQL based Databases
• Knowledge and proficiency in NoSQL is a bonus

Qualifications Required:

Education: Relevant degree in software engineering fields; training in principles and techniques of software development.

Experience: 1-5 years of relevant software architecture, software development and software testing experience.

Skills:

• Strong technical skills in .Net, C#, VB, SQL Server 2008, Oracle, AJAX, Web Services. Strong English reading and writing communication skills, with an ability to express and understand complex technical concepts. Strong analytical, problem-solving, and conceptual skills. Ability to work in teams and has strong interpersonal skills. Ability to work under pressure and meet tight deadlines. Ability to deal with clients and travel to project sites. Possess good organizational skills. Demonstrated ability to lead a moderate group of software engineers and also able to work independently. Ability to anticipate potential problems, determine and implement solutions.

Responsibilities: Responsible for software development activities throughout the project, including key phases of process such as development, testing, implementation.

Other: Be familiar with systems concepts design and standards. Good awareness and practical approach of standard SDLC and be quickly able to understand adhere to coding standard followed by Ember Technologies Pvt. Ltd.

Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs

• Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
• Manage uptime of Infra & SaaS Application
• Implement application performance monitoring to ensure platform uptime and performance
• Building scripts for operational automation and incident response
• Handle schedule and processes surrounding cloud application deployment
• Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
• Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
• Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
• Run incident resolution within the environment, facilitating teamwork with other departments as required
• Automate the deployment of new software to cloud environment in coordination with DevOps engineers
• Work closely with Presales, understand customer requirement to deploy in Production
• Lead and mentor a team of operations engineers
• Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
• AWS infrastructure management, provisioning, cost management and planning
• Prepare RCA incident reports for internal and external customers
• Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
• Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
• Monthly SLA Performance reports

As a Cloud Operations Manager in Acqueon you will need…. 

• 8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
• 3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
• 3-5 years’ experience in IAC (Terraform, K8)
• 3+ years end-to-end incident management experience
• Experience with communicating and presenting to all stakeholders
• Experience with Cloud Security compliance and audits
• Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
• Knowledge on GCP will be added advantage
• Manage and monitor customer instances for uptime and reliability
• Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
• Customer facing, excellent communication skills, team management, troubleshooting