Sagar Enterprises
http://www.sagarenterprise.inAbout
Connect with the team
Jobs at Sagar Enterprises
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Team Lead (L3 Technical Support)
Job Description
PierianDx, a leader in the clinical genomics space, is currently seeking talented and motivated technical leads to lead the product L3 technical support teams. As a Technical Lead for L3 team, your duties will primarily be working with the customer success department on technical issues including software system design and maintenance. You will also be involved in directing team members and identifying/managing risk in collaborations with other teams.
To be successful in this role, you will need to gain extensive knowledge of PierianDx products (includes user workflow, user needs, end-to-end workflow, product architecture and design), problem-solving skills, knowledge of best practices and the software development life-cycle.
Location: Pune
Education
- Bachelors or Masters of Computer Science or related
Total years of experience - 6 to 13
Required Experience
- Must have experience in leading technical small to medium size teams.
- Full-Stack Software Development experience in both front end and back end technologies.
- Should be an outstanding programmer with 5 to 8 years of experience in PierianDx product-related technologies (e.g. AWS, Java, Spring Boot, Hibernate, microservices, Node.JS, React/Angular, SQL as well as No-SQL Databases, basics of Linux, Shell Scripting)
- Strong computer science fundamentals (OO programming, algorithms, data structures, databases).
- Experience with continuous integration infrastructure for software development such as Jenkins.
- Soft skills: Good Communication, Active listening, Influencing, Challenge self and team Experience with SQL and No-SQL Databases
- Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels
- Dynamic, energetic, motivated, positive outlook. Team player with good interpersonal skills
- Strong customer service and support focus with a desire to deliver a high-quality service
- Self-motivated and highly professional with the ability to lead and take ownership and responsibility
- Ability to multitask, work under pressure and to tight deadlines
- A desire to learn and improve skills and knowledge
- Adaptable and flexible to business demands
- Strong organisational and planning skill
Preferred Experince
- Experience in developing software for medical devices (ISO 13485/IEC 62304)
- Experience with any Cloud Platform like AWS, GCP or Azure.
- Experience with Docker and anyone Container Orchestration Platforms like EKS, ECS, EKR, Kubernetes, Docker Swarm.
- Experience using Test Driven Development processes
- Experience working with FrontEnd Technologies (HTML, CSS, Javascript)
- Experience with MongoDB
- Experience with at least one dynamically typed language (Python, Node.js, Groovy).
Responsibilities
- Take ownership of providing technical support to the customer success team (for the issues they could not resolve in L1/L2). Examine potential areas for Service Improvement and recommend solutions/proposals to Product Management
- Work with Customer Success management and be aware of implementation projects and timelines; coordinate with project/program managers to plan and support release activities.
- Interact with internal and cross teams to troubleshoot and resolve complex problems. Develop, coordinate and promote the effective functioning of problem management activities across all of Pieriandx product & customer success teams.
- Provide technical leadership - Lead and prioritize the Application/Technical Support team’s workload. Guide team members to troubleshoot & resolve technical issues including software system design and maintenance.
- Contribute to the planning of application/infrastructure releases and configuration changes. Provide input to application/infrastructure scalability
- Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
- Maintain application by regular monitoring, performance tuning and testing activities
- Ensure compliance with SDLC processes defined at organization level to meet quality goals set at product level. Ensure there are robust procedures and processes within the application support function remit.
- Stay up-to-date on product and process training required to create quality deliverables at each phase of product life-cycle. Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
- Maintain good working relationships with internal departments
- Design, prepare and conduct training relating to Problem & Incident Management
- Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support. Develop strategies to allow Application Support to manage resultant problems
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Required Skills and Experience
- 4+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
- 4+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
- Building and running Docker images and deployment on Amazon ECS
- Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
- Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
- Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
- Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
- Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
- Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
- Understanding of IAM, RBAC, NACLs, and KMS
- Good communication skills
Good to have:
- Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
- Knowledge of database administration such as MongoDB.
- Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
- Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
- Establish and promote DevOps thinking, guidelines, best practices, and standards.
- Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Resource Should have At least 3+ Year Experience and have worked in NEFT & RTGS ( Specially SFMS v6.1) |
Resource Should know Troubleshooting of Finding Messages for NEFT,RTGS, LC & BG. |
Application Start and Stop Knowledge |
Basic Database Knowledge i.e., Login and Executing Command including Data pump. |
RTGS Message Types |
NEFT message Types |
NEFT & RTGS Flow |
F Series Messages |
SFMS Login, Report generation, Message Findings etc. |
Basic MQ Knowledge |
Certificate Request Generation for RTGS & NEFT. |
Requirements of NEFT & RTGS. |
Installation of SFMS & its Patches including Configuring Client Settings |
Resource should well aware about NEFT & RTGS Systems i.e. SFMS. |
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Total Experience: 6 – 12 Years
Required Skills and Experience
- 3+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
- 3+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
- Building and running Docker images and deployment on Amazon ECS
- Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
- Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
- Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
- Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
- Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
- Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
- Understanding of IAM, RBAC, NACLs, and KMS
- Good communication skills
Good to have:
- Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
- Knowledge of database administration such as MongoDB.
- Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
Responsibilities
- Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
- Establish and promote DevOps thinking, guidelines, best practices, and standards.
- Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.
Similar companies
AgileNinjas Pvt. Ltd./ Deepraj Software Services Pvt. Ltd.
About the company
At AgileNinjas, we specialize in providing cutting-edge software solutions for the e-commerce logistics and energy sectors, with a focus on seamless system integrations. Our client-centric approach, agility, and expertise in both legacy and modern technologies make us the trusted partner for businesses across Europe and India. We're passionate about driving innovation and delivering results.
Jobs
11
Boston Technology Corporation
About the company
Jobs
5
Oddr Inc
About the company
Oddr is the legal industry’s only AI-powered invoice-to-cash platform. Oddr’s AI-powered platform centralizes, streamlines and accelerates every step of billing + collections— from bill preparation and delivery to collections and reconciliation - enabling new possibilities in analytics, forecasting, and client service that eliminate revenue leakage and increase profitability in the billing and collections lifecycle.
www.oddr.com
Jobs
6
Prismberry Technologies Pvt Ltd
About the company
Prismberry is a leading provider of software & automation services to diverse industries. We specializes in Software Development and IT Services, with expertise in be-spoke automation & cloud-based software solutions for diverse industries. We are dedicated to delivering innovative solutions that transform businesses.
Prismberry is a proud partner of Google Cloud Platform. Our highly skilled engineers have expertise in cloud automation, application migration to the cloud, application development, data analytics, and enterprise software development that helps companies to stay focussed on core problem solving and thus enhancing the speed of execution of projects.
We understand value data can bring in and have good expertise in design solution to capture, store and evaluate data as required for customers.
Specialties
Software design and development services, Cloud software design and development, Data Analytics, Data Science, Application migration to cloud, Cloud infrastructure software, Artificial Intelligence, System design, Deep Learning infrastructure software, Enterprise server and storage software, Metrics and logging, Prometheus, DevOps, and CloudOps
Jobs
2
KoinBX
About the company
KoinBX is India's most trusted and fastest-growing crypto exchange, dedicated to providing a secure, compliant, and user-friendly platform for crypto enthusiasts and traders across India. As the most trusted and fastest-growing crypto exchange, KoinBX is your gateway to the future of finance, with a user-centric approach, advanced security measures, and an extensive array of cryptos. Our vision is to be the cornerstone of a future where every individual, regardless of background, discovers and harnesses the boundless opportunities of digital assets. KoinBX opens the doors to a future where digital assets play a transformative role in shaping the financial landscape. Our mission is to empower traders by offering a secure and trusted crypto trading platform that is easily accessible to all. We promise to be the gateway ushering in a future of limitless financial possibilities in the realm of digital assets. We provide advanced tools and confidence to navigate the Indian crypto market. We are proud to be 100% compliant with Indian regulations, safeguarding users' funds through robust security measures, including advanced encryption techniques and multi-factor authentication. With over 120 listed cryptos and 150+ active trading pairs, including cryptos like Bitcoin, Ethereum, and Ripple, we provide a comprehensive platform with an intuitive interface, real-time portfolio tracking, and timely price alerts for informed trading decisions. At KoinBX, we offer a wide suite of features designed to meet the diverse needs of both beginner and experienced traders. From instant KYC authentication to low trading fees and high liquidity, our platform is equipped with everything you need to trade cryptos. Join the 5 million+ strong crypto community on KoinBX and begin your crypto journey today. Whether you're a seasoned trader or just getting started, KoinBX is your trusted partner for all your cryptocurrency trading needs.
Jobs
8
Ananta resource management
About the company
Jobs
7
AppQuarterz Technologies Pvt Ltd
About the company
Jobs
2
Conections One Business Services Private Limited
About the company
Jobs
3
Edstellar.com
About the company
Edstellar Global is likely an extension of the Edstellar brand focused on offering education and training solutions at an international level. By leveraging its expertise in corporate training and professional development, the global business arm would aim to address skill gaps and foster workforce transformation across borders. Here's an overview of what Edstellar's global business could involve:
Key Focus Areas of Edstellar Global:
- International Corporate Training:
- Customized training programs catering to diverse industries worldwide.
- Specialized modules for cross-cultural teams and global business operations.
- Partnerships with Global Institutions:
- Collaborating with international universities, corporations, and training bodies.
- Co-developing curricula aligned with global industry standards.
- Remote and Hybrid Learning Models:
- Delivering training programs through advanced digital platforms.
- Blended learning solutions to accommodate various geographic and time constraints.
- Addressing Global Skill Gaps:
- Providing programs focused on emerging skills such as AI, machine learning, blockchain, and data science.
- Supporting workforce reskilling to meet global technological and industrial trends.
- Localized Solutions for Global Reach:
- Tailoring training content to align with local regulations, cultural nuances, and languages.
- Establishing regional hubs to ensure seamless delivery of services.
- Focus on Sustainability and Inclusion:
- Incorporating sustainable practices and principles in training methodologies.
- Promoting inclusive training programs to empower underrepresented groups in the global workforce.
Potential Benefits of Edstellar Global:
- Access to a diverse talent pool.
- Creation of globally competitive skill sets.
- Strengthening partnerships with multinational companies.
Jobs
0
Tecblic Pvt Ltd
About the company
Jobs
4