Business Analyst

We are seeking a highly skilled and motivated Business Analyst to join our team delivering bespoke 

software solutions to our clients. In this role, you will translate business needs into clearly written 

user stories with testable acceptance criteria that act as the contract between client intent and what 

the development team builds. You will be the bridge between Clients, Developers and the Project 

Manager — and the person accountable for ensuring that what gets delivered is what the business 

actually asked for.

Experience of documenting key projects artefacts and have a good understanding of SDLC. Basic 

understanding of the Microsoft power platform tools.

Responsibilities:

• Being part of a team with a strong sense of product ownership and commitment to build 

scalable, extensible and robust software and reports.

• Delivering outcomes that are clearly defined, using discretion over how to achieve them. 

• Making suggestions for improvements to the work of the team, based on previous 

experience and knowledge of similar situations. 

• Involved in the development of complete solutions, from initiation to handover, participating 

in a cross-functional team across requirements gathering, data analysis, process mapping, 

user-story authoring, and user acceptance testing. 

• Writing clear, testable acceptance criteria for every user story - using Given/When/Then or 

equivalent structured formats - and owning them as the definition of 'done' that the 

development team builds against and the client signs off on.

• Building and maintaining strong relationships with key stakeholders/clients

Requirements:

• Proven experience in a business analyst or product analyst role delivering bespoke software 

solutions

• Demonstrable track record of writing high-quality acceptance criteria - specific, testable, and 

traceable back to business intent - using Given/When/Then or equivalent. Able to show 

examples of stories where their criteria caught gaps before development started.

• Experience of quickly building trusted stakeholder relationships at all levels of the business

• Experience of working with both waterfall, agile and hybrid methodologies

• Experience of technical writing and presentation skills using tools such as: PowerPoint, Word, 

Visio

• Strong understanding and applied knowledge of User Experience and Customer Journey 

concepts.

• Confident working with ambiguity

• Ability to work independently and be self-motivated.

• Experience in conceptual modelling; ability to see the big picture and envision possible 

solutions.

• Outstanding verbal and non-verbal communication skills

• Ability to facilitate a team to consensus on scope and requirement decisions.

• Strong grasp of definition-of-done and requirements traceability - able to demonstrate how 

each delivered feature maps back to a documented business need and its acceptance 

criteria.

• Collaborate with cross-functional systems teams to document systems requirements and 

understand their impact on other teams.

• Work with development teams to translate business operational and functional 

requirements.

• Produce comprehensive documentation for systems and processes, using Business Process 

Modelling techniques

• Experience in UML Modelling (Use Case Diagrams, Sequence Diagrams, Activity Diagrams, 

Class Diagrams etc.)

Other:

• Bachelor’s degree: A degree in Business studies, Information Systems or a related field is 

preferred but not essential

• Exposure to Backlog user requirement management, tools such as Jira, Azure devOps, would 

be beneficial

• Business Acumen: Ability to understand and translate business requirements into data driven solutions. Strong analytical and problem-solving skills with a keen attention to detail.

• Communication Skills: Excellent verbal and written communication skills. Ability to effectively 

communicate complex data concepts to both technical and non-technical stakeholders.

• Team Player: Capable of working collaboratively in a team environment. Willingness to share 

knowledge and assist colleagues.

• Time Management: Strong organisational skills and the ability to manage multiple projects 

simultaneously. Proven ability to meet deadlines and deliver high-quality work.

Join our dynamic team and help drive data-centric decision-making across the organisation.