Sr Engineer - Cloud Reliability Engineer

Required Skills & Qualifications

• Experience: 10+ years in Cloud Engineering, Infrastructure, or DevOps, with strong hands-on GCP experience.
• GCP Expertise: GKE, Compute Engine, IAM, VPC, Cloud Storage, Cloud SQL, Cloud Run, Cloud Functions, and Load Balancing.
• Kubernetes & Containers: GKE, Docker, Kubernetes networking, Helm, and troubleshooting.
• DevOps & IaC: Azure DevOps, Terraform, CI/CD pipelines, and infrastructure automation.
• Scripting: Python, Bash, or PowerShell.
• Security & Operations: Cloud security, IAM, monitoring, incident management, and cost optimization.
• Leadership & Ownership: Proven experience in team leadership, cross-functional collaboration, stakeholder management, managing multiple product-line deliverables, and handling competing priorities and ad hoc requests.
• Additional Advantage: Experience with Microsoft Azure.

Role Overview: Take full ownership of infrastructure architecture, scaling, and uptime. Establish the technical roadmap, shape and formalize the SRE function, and coach engineers. Design, deploy, and run AI-scale infrastructure that enables real-time healthcare workflows.

Serve as a Founding Member, owning end-to-end infrastructure capabilities and introducing AI-first DevOps, SRE, and MLOps best practices, with direct collaboration alongside the Founder, Co-Founder, and Head of Engineering.

Key Responsibilities:

Architecture & Platform

• Design scalable, secure, cost-efficient AWS/GCP architectures for AI and healthcare workloads
• Lead IaC standards and reusable modules org-wide; own GitOps practices
• Architect optimized Kubernetes (EKS/GKE) for HA, scale, and GPU workload orchestration

Reliability Engineering

• Define and drive reliability targets (SLOs/SLIs); establish SRE practice
• Lead incident management, RCA, and blameless post-mortems for critical systems
• Partner on infrastructure hardening and compliance (SOC 2, HIPAA)

AI-First Engineering

• Lead AI/ML inference and GPU infrastructure scaling in production
• Evaluate and introduce AI tooling, platforms, and automation best practices
• Contribute to LLM deployment pipelines and AI systems reliability

Leadership & SDLC

• Mentor L1/L2 engineers; influence cross-team infrastructure decisions
• Drive DevSecOps maturity across the SDLC (policy-as-code, SBOM, supply-chain security)
• Evaluate and introduce new tooling and platforms

Key Requirements:

• 4–8 years infrastructure/platform/DevOps/SRE
• Deep expertise in AWS & GCP large-scale production systems
• Advanced Kubernetes (cluster design, multi-tenant ops, resource quotas)
• AI/ML inference or GPU infrastructure scaling (production track record)
• Strong Terraform / equiv. and GitOps practices
• Python, Go, or Bash scripting and automation
• Track record in scale, reliability, and cost efficiency
• Lead incident response and on-call practices

Nice-to-Have

• LLM Gateway architecture and optimization
• Zero-trust networking and advanced security/compliance (SOC 2, HIPAA)
• DevSecOps maturity: SBOM, supply-chain security, policy-as-code
• Open-source contributions or platform-team leadership

Why This Role?

• Build infrastructure and products powering real-world healthcare AI
• Work with AI-native engineering teams using cutting-edge tools (Claude Code, Cursor, Copilot)
• Mission-driven impact — improve patient outcomes and save thousands of staff hours
• High ownership, rapid learning, and significant career upside
• Global collaboration across India and the US
• Seed-stage growth — scale from Seed to Series A alongside the team
• Founding Member role and own the entire infrastructure capabilities, including bringing best AI-first practices in DevOps, SRE and MLOps; direct access to work with the Founder, Co-Founder and Head of Engineering

Site Reliability Engineer (SRE) / Production Support Engineer

Experience: 5–10 Years

Location: Hyderabad

Work Mode: Face-to-Face Drive

Shift: Rotational Shifts

Job Description

Looking for an experienced SRE / Production Support Engineer with strong experience in application and production support, incident management, monitoring, troubleshooting, and cloud operations.

Key Skills

Production Support, Incident Management, Splunk, APM, SLI/SLO, Cloud, Kubernetes, Docker, Terraform, Linux/Windows Administration, Shell Scripting and Python.

Good understanding of production deployments, batch monitoring, network/load balancing, and troubleshooting is required.

Candidates from SRE, Production Support, Application Support, Cloud Operations, or DevOps backgrounds are preferred.

Senior CloudOps Engineer

Technology: Microsoft Azure | Cloud Operations | Governance | FinOps

Experience: 6+ Years

Location: Remote-Trivandrum

Contract-to-Hire (C2H)

Role Overview

We are looking for a Senior CloudOps Engineer with strong hands-on Azure experience to

drive cloud operations, platform reliability, security governance, and cost optimization. The

role focuses on operational ownership, enforcing governance standards, managing

production environments, and ensuring secure, reliable, and cost-efficient cloud operations.

Key Responsibilities

• Own Azure platform reliability, availability, and operational readiness.

• Lead incident management, root cause analysis, and remediation.

• Implement Azure governance using Azure Policy, RBAC, PIM, naming conventions, and

tagging standards.

• Drive FinOps initiatives, including resource rightsizing, reservations, savings plans, and cost

optimization.

• Manage Azure Kubernetes Service (AKS), focusing on scaling, resource utilization, and

operational boundaries.

• Maintain operational runbooks, SOPs, and change management processes.

• Manage Azure subscriptions, management groups, networking, identity, and access controls.

• Identify and remediate governance gaps, excessive permissions, and configuration drift.

Must-Have Skills

• 6+ years of hands-on Microsoft Azure experience with production operations ownership.

• Strong expertise in Azure infrastructure, networking, subscriptions, and management groups.

• Experience with Azure governance, Azure Policy, RBAC, and identity/access management.

• Working knowledge of Infrastructure as Code (Terraform, ARM, or Bicep).

• Experience in incident management, root cause analysis, and operational remediation.

• Understanding of Azure cost optimization and FinOps practices.

• Ability to enforce security, governance, and operational standards.

Good-to-Have Skills

• Hands-on experience with Azure Kubernetes Service (AKS).

• Experience establishing CloudOps processes and governance frameworks.

• Exposure to Azure cost management, reservations, and savings plans.

• Experience with ITIL-based IT service management.

Mandatory Certifications (At least 2–3 certifications required):

o Microsoft Certified: Azure Solutions Architect Expert (AZ-305).

o Microsoft Certified: Azure Administrator Associate (AZ-104).

o Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-140).

o Microsoft Certified: Azure Fundamentals (AZ-900).

o Preferred: ITIL 4 Foundation certification.

Note: This is a Cloud Operations-focused role, not a DevOps enablement or application

development position. Candidates must demonstrate strong operational ownership,

governance enforcement, security awareness, and cost accountability.

Experience: 4+ Years 

Job Title: DevOps Engineer / Cloud Engineer 

Job Summary 

We are looking for an experienced DevOps & Cloud Engineer with 4+ years of experience in cloud infrastructure management, Kubernetes administration, CI/CD pipeline automation, and containerization. The ideal candidate should have hands-on experience with Azure cloud services, Azure Kubernetes Service (AKS), Azure DevOps, Jenkins, Docker, Terraform, and infrastructure automation. 

The candidate will be responsible for managing cloud environments, automating application deployments, maintaining Kubernetes clusters, monitoring system performance, and ensuring the reliability, scalability, security, and availability of applications across development, testing, and production environments. 

Key Responsibilities 

• Design, deploy, and manage cloud infrastructure using Microsoft Azure services, including Virtual Machines, Virtual Networks, Storage Accounts, Load Balancers, Key Vaults, and Resource Groups. 
• Manage and administer Azure Kubernetes Service (AKS), Azure Arc-enabled Kubernetes, and Kubernetes clusters. 
• Develop, configure, and maintain CI/CD pipelines using Azure DevOps and Jenkins for automated application builds, testing, and deployments. 
• Containerize applications using Docker and deploy microservices-based applications on Kubernetes. 
• Manage Kubernetes resources, including Pods, Deployments, StatefulSets, Services, Ingress, ConfigMaps, Secrets, and Namespaces. 
• Automate infrastructure provisioning and configuration management using Terraform, Ansible, and Infrastructure as Code (IaC) practices. 
• Implement Kubernetes networking, load balancing, Role-Based Access Control (RBAC), autoscaling, and resource optimization. 
• Monitor infrastructure and application performance using Prometheus and Grafana. 
• Troubleshoot application, deployment, networking, container, and infrastructure-related issues and perform root cause analysis. 
• Implement disaster recovery procedures, backup validation, failover testing, patch management, and environment upgrades. 
• Manage source code repositories, branching strategies, pull requests, code merges, and version control using Git, GitHub, and Azure Repos. 
• Maintain cloud infrastructure security, compliance, governance, high availability, and operational reliability. 
• Collaborate with development, infrastructure, and security teams to implement DevOps best practices and improve deployment efficiency. 

Mandatory Technical Skills 

1. Cloud Platforms: Microsoft Azure, Azure Virtual Machines, Virtual Networks, Storage Accounts, Load Balancers, Key Vaults. 
2. Containerization & Orchestration: Docker, Kubernetes, Azure Kubernetes Service (AKS). 
3. CI/CD & Automation: Azure DevOps, Jenkins, CI/CD pipeline development and maintenance. 
4. Infrastructure as Code: Terraform; exposure to Ansible and automated configuration management. 
5. Monitoring & Version Control: Prometheus, Grafana, Git, GitHub, Azure Repos. 

Preferred Skills 

• Azure Arc-enabled Kubernetes. 
• VMware Tanzu Kubernetes Grid (TKG). 
• Kubernetes Service Mesh, Ingress Controllers, and Horizontal Pod Autoscaling (HPA). 
• RHEL Linux administration and Shell Scripting. 
• Groovy scripting and SQL fundamentals. 
• Disaster recovery, incident management, and production support. 
• Experience supporting microservices architectures and application migration activities. 

Qualifications 

• Bachelor’s degree in Engineering (B.E.) or an equivalent qualification. 
• 4+ years of experience in DevOps engineering, cloud infrastructure, Kubernetes administration, and deployment automation. 
• Strong troubleshooting, analytical, and problem-solving skills. 
• Ability to work collaboratively with cross-functional teams and manage infrastructure-related incidents. 

Key Deliverables 

• Reliable, scalable, and secure cloud infrastructure. 
• Automated and efficient CI/CD pipelines. 
• Stable Kubernetes clusters and containerized application deployments. 
• Reduced infrastructure provisioning and deployment time through automation. 
• Effective monitoring, incident resolution, and disaster recovery readiness. 

WowPe is a leading fintech company revolutionizing the way businesses handle financial transactions. Our suite of innovative products includes a secure Payment Gateway for seamless online transactions, robust Payouts solutions to streamline bulk payments, and a versatile Point of Sale (POS) system for efficient in-store transactions. At WowPe, we’re dedicated to providing user-friendly, scalable, and reliable solutions that empower businesses to grow and succeed in today’s fast-paced digital economy.

We are looking for a highly skilled Cloud Infrastructure & Cloud Network Engineer to design, build, and manage secure, scalable hybrid cloud environments at WowPe. This role will focus on cloud networking, hybrid connectivity, infrastructure automation, security, reliability, and performance across on-prem and cloud platforms (AWS/Azure). You will play a critical role in ensuring high availability, security, and performance of our fintech platforms.

A Day in the Life

• Design and review cloud network architectures (VPC/VNet, routing, segmentation)
• Troubleshoot latency, connectivity, VPN, and performance issues
• Work with DevOps and application teams to support deployments and scalability
• Automate infrastructure provisioning and security guardrails
• Monitor network health, traffic flow, and system performance
• Ensure security, compliance, and disaster recovery readiness
• Support hybrid connectivity between on-prem data centers and cloud environments.

Key Responsibilities

Cloud Networking & Hybrid Architecture

• Design and implement VPC/VNet architectures, subnetting, routing tables, NAT, gateways, and secure segmentation
• Build and manage hybrid connectivity between on-prem data centers and cloud using Site-to-Site VPN, ExpressRoute, Direct Connect
• Configure and manage Layer 4 & Layer 7 load balancers for high availability and traffic distribution
• Architect DNS, CDN, and edge networking strategies for low-latency global access

Security & Zero-Trust

• Implement Zero-Trust networking using security groups, NACLs, identity-aware proxies, mTLS
• Design secure access controls and network isolation
• Work closely with security teams to ensure PCI, ISO, SOC compliance readiness

Automation, Platform & Reliability

• Automate infrastructure provisioning using Infrastructure as Code (Terraform/ARM/CloudFormation)
• Build self-healing, auto-scaling architectures with health checks and fault tolerance
• Support and manage Kubernetes clusters (EKS/AKS) including networking and service communication
• Integrate infra with CI/CD pipelines for safe and frequent deployments

Operations & Observability

• Perform advanced troubleshooting for latency, packet loss, MTU, routing loops
• Implement and manage monitoring, logging, and observability (Prometheus, Grafana, ELK, Azure Monitor, CloudWatch)
• Design and maintain disaster recovery architectures, multi-region networking, and replication strategies
• Ensure high availability, performance optimization, and cost efficiency

Basic Qualifications & Skills

• 4+ years of experience in Cloud Infrastructure & Cloud Networking
• Strong hands-on experience with AWS and/or Azure
• Deep understanding of VPC/VNet, routing, NAT, gateways, load balancers, DNS
• Experience with Hybrid connectivity (VPN, ExpressRoute, Direct Connect)
• Solid knowledge of network security, firewalls, access control, segmentation
• Hands-on experience with Infrastructure as Code (Terraform preferred)
• Experience in monitoring, troubleshooting, and incident handling
• Strong understanding of high availability, DR, and performance optimization

Preferred Qualifications

• Experience in fintech, BFSI, or high-compliance environments
• Exposure to Zero-Trust architecture and security best practices
• Experience with Kubernetes (EKS/AKS), service mesh, microservices networking
• Familiarity with CI/CD pipelines and DevOps practices
• Knowledge of CDN, edge networking, and global traffic management
• Experience with compliance frameworks (PCI-DSS, ISO 27001, SOC2)
• Ability to design large-scale, resilient, production-grade architectures

AWS / Kubernetes / OpenShift / Linux –

Location: Bangalore

Experience: 7–10 Years

Mandatory Skills:

• Strong hands-on experience with AWS
• Experience in Kubernetes & OpenShift
• Strong knowledge of Linux administration
• Experience with Docker & containerization
• Knowledge of CI/CD pipelines and DevOps practices
• Troubleshooting, monitoring, and deployment experience

Role: Cloud/DevOps Engineer – AWS, Kubernetes & OpenShift

We are looking for an SRE with DevOps expertise to maintain production system reliability, availability, and performance through automation, monitoring, and efficient incident management.

Responsibilities

• Monitor production systems and troubleshoot incidents.
• Manage Linux/Unix servers and cloud infrastructure.
• Develop and maintain CI/CD pipelines.
• Automate operational tasks using scripting.
• Manage infrastructure using Terraform or Ansible.
• Work with Docker and Kubernetes.
• Perform root cause analysis (RCA) and improve system reliability.

Required Skills

• SRE and DevOps experience.
• Linux/Unix administration.
• AWS, Azure, or GCP.
• CI/CD tools: Jenkins, GitLab, or GitHub Actions.
• Docker and Kubernetes.
• Terraform and Ansible.
• Python, Shell, or Bash scripting.
• Monitoring tools: Prometheus, Grafana, Splunk, or Datadog.
• Incident management and troubleshooting.

Are you passionate about Linux, Docker, Kubernetes, and Cloud Infrastructure Support? Join a dynamic technology team where you’ll lead container infrastructure support, troubleshoot critical production issues, and drive operational excellence.

🔹 Key Responsibilities & Requirements

·7+ years’ experience in Linux, Kubernetes (AKS/EKS), AWS cloud, and Web server support experience including Docker & container experience

· Should have solid understanding of cloud architecture (AWS and Azure) and components & native services.

·Solid work experience on any incident management, problem management, change management tool

·Good experience in Load Balancing technology primarily distributed F5.

·Good experience in release management tools like Ansible and Github

· Procurement/conversion/renewal/application of SSL certificates in PFX, CRT, JKS formats etc.

· Knowledge of Web Hosting n-tier infrastructures, specifically Firewalls, hardware load-balancers, SSL offloading, etc.

·Strong verbal and written communication skills

·Strong delivery focus with ability to multi-task and work on various projects concurrently, meeting client expectations and deadlines

·Strong motivation and ability to work in a fast paced, team-oriented environment

·Well balanced technical, client service and client management skills   

·Sound experience in monitoring and observability tools such as Datadog

·Work on rotational shift and be on call providing global hours support, including weekends.

What you need to have:

Participate in providing 24X7 support in OSS2 supporting RHEL Linux and Docker/Containers infrastructure

Leading the technical docker team in the implementation and support of business applications that are hosted on Kubernetes (EKS and AKS).

Liaise with technical stakeholders such as architects and developers, in the infrastructure implementation and support. Developing and reviewing the technical operations standards and guidance.

Support operational excellence by identifying ongoing operational issues, root-cause analyses on outages and identifying the relevant remediation plans to strategically address them.

Willingness to work on weekends and on rotational shifts.

What makes you stand out?

Experience of any incident management and change management tool like ServiceNow.

Experience with Kubernetes (EKS and AKS), Github and Github actions.

Experience with APIGEE X or API Gateway is an advantage but not mandatory

ob Summary

We are looking for an experienced Site Reliability Engineer (SRE) / Production Support Engineer with strong hands-on experience in application and production support, incident management, monitoring, cloud operations, automation, and infrastructure technologies.

The ideal candidate will be responsible for ensuring the availability, reliability, performance, and stability of production applications and infrastructure. The role involves troubleshooting critical production issues, monitoring applications and infrastructure, supporting deployments, managing incidents, and driving automation and operational improvements.

Key Responsibilities

• Provide L2/L3 Application and Production Support for critical business applications.
• Monitor production applications, infrastructure, batch jobs, and system health.
• Handle and troubleshoot critical production incidents, ensuring timely resolution and minimal business impact.
• Participate in Incident, Problem, and Change Management processes.
• Perform root-cause analysis (RCA) for recurring and major production issues.
• Troubleshoot issues related to applications, networks, load balancers, databases, operating systems, and infrastructure.
• Monitor application and infrastructure performance using Splunk, APM, and other monitoring tools.
• Create and maintain Splunk queries, dashboards, alerts, and operational monitoring.
• Support production deployments, including Blue-Green and Canary deployment strategies.
• Work with cloud infrastructure and perform day-to-day Cloud Operations activities.
• Manage and troubleshoot containerized applications using Docker and Kubernetes.
• Work with Terraform / Infrastructure as Code (IaC) for infrastructure provisioning and automation.
• Support Linux and Windows server administration.
• Develop and maintain Shell scripts and Python automation scripts to reduce manual operational activities.
• Monitor and analyze SLIs, SLOs, Error Budgets, and Burn Rates.
• Identify reliability risks and proactively implement solutions to improve system availability and performance.
• Collaborate with Development, DevOps, Infrastructure, Network, Database, and Cloud teams during production incidents.
• Leverage GenAI tools such as GitHub Copilot, Claude, or similar tools to improve troubleshooting, automation, documentation, and operational efficiency.
• Participate in on-call/shift-based production support as required by business and customer needs.

Mandatory / Key Skills

• Production / Application Support
• Incident Management
• Production Monitoring & Batch Monitoring
• Splunk – Queries, Dashboards & Monitoring
• APM / Application Performance Monitoring
• SLI / SLO / Error Budget / Burn Rate
• Cloud Operations
• Kubernetes
• Docker
• Terraform / Infrastructure as Code
• Linux & Windows Administration
• Shell Scripting
• Python Scripting / Automation
• Production Deployment Support
• Blue-Green & Canary Deployments
• Network, Load Balancing & Database Troubleshooting

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