Tech Assistant Intern - Data Engineering & DevOps (Remote)

Senior DevOps Engineer

Location: India, Remote

Type: Contract

Department: Engineering

About Us

OpenAssets is building open standards for the next generation of capital markets, providing the trusted foundation for real-world asset tokenization and digital currencies.

We specialize in alternative asset digitization, offering regulatory-conscious tools to design, issue, and manage digital assets in complex financial environments. We also develop loyalty solutions that turn customer engagement into programmable digital assets, helping brands create personalized experiences that drive growth.

OpenAssets operates at the intersection of finance, technology, and regulation focused on building secure, scalable, and open infrastructure for the future of digital markets. Join OpenAssets and be part of shaping the future of digital finance!

Overview

We are seeking a Senior DevOps Engineer to lead the evolution of our cloud infrastructure and deployment ecosystems.

This role acts as the foundation of our engineering reliability, bridging the gap between high-performance blockchain development and robust, secure cloud operations. You will be responsible for architecting scalable AWS environments, automating mission-critical CI/CD pipelines, and ensuring the absolute integrity of our security and observability frameworks.

What You’ll Do

Cloud Infrastructure & Architecture

• Design, provision, and maintain OpenAssets’ AWS infrastructure: including EC2, ECS/Fargate, Lambda, S3, RDS, VPC, IAM, CloudFront, SQS, ElastiCache, and CloudWatch.
• Architect for high availability, fault tolerance, and cost efficiency across production and non-production environments.
• Manage networking, security groups, subnets, load balancers, and access controls to ensure a secure and well-segmented cloud environment.
• Scale infrastructure dynamically to handle platform growth, partner onboarding, and peak load events.
• Deploy, configure, and manage blockchain node infrastructure supporting on-chain integrations and smart contract interactions.

CI/CD & Automation

• Implement and maintain CI/CD pipelines using GitHub Actions and/or AWS CodeBuild for frontend, backend, and smart contract deployments.
• Manage infrastructure as code using Terraform (or OpenTofu) and/or CloudFormation to ensure reproducible, auditable environments.
• Automate build, test, and deployment processes to minimize manual effort and reduce release risk.
• Develop and maintain automation scripts in Python and Bash for operational and provisioning workflows.
• Administer and scale Kubernetes clusters (EKS) for deploying services and blockchain node infrastructure.

Security & Compliance

• Implement and enforce security best practices across infrastructure: TLS, VPNs, IAM roles, private key management, secrets management, and patch management.
• Work with the CISO to conduct infrastructure security audits and maintain compliance with data handling, uptime, and audit logging requirements.
• Manage secrets and environment configuration securely using AWS Secrets Manager or HashiCorp Vault.
• Ensure encryption at rest and in transit across all critical data stores and communication channels.
• Apply knowledge of blockchain security, including consensus mechanisms, smart contract interactions, and Layer 2 infrastructure, to harden on-chain components.

Observability & Incident Response

• Set up and maintain monitoring, alerting, and dashboards for key platform metrics using CloudWatch, Prometheus, Grafana, or equivalent.
• Establish structured logging and distributed tracing practices (OpenTelemetry or similar) across services.
• Lead incident response for production issues, triaging, communicating, resolving, and writing blameless postmortems.
• Design, implement, and regularly test backup and disaster recovery strategies to minimize data loss and downtime.

Collaboration & Enablement

• Support engineering teams in troubleshooting environment-specific issues across development, staging, and production.
• Document infrastructure architecture, runbooks, and operational procedures — keeping them current and actionable.
• Train developers on deployment tooling, CI/CD workflows, and on-call processes.
• Evaluate and introduce new tooling and practices to improve DevOps maturity across the organization.

Qualifications & Experience

• 5+ years of experience in DevOps, SRE, or cloud infrastructure engineering.
• Deep hands-on expertise with AWS: EC2, ECS/Fargate, Lambda, RDS, S3, VPC, IAM, CloudWatch, SQS, CloudFront, and ElastiCache.
• Strong experience with infrastructure as code using Terraform, OpenTofu, and/or CloudFormation.
• Proficiency with containerization and orchestration (Docker, Kubernetes / EKS).
• Experience designing and maintaining CI/CD pipelines using GitHub Actions, AWS CodeBuild, GitLab CI, or similar.
• Solid Linux systems administration and scripting skills (Bash, Python).
• Strong understanding of cloud networking and security: TLS, VPCs, security groups, IAM, private key management, secrets management.
• Experience with monitoring and observability tooling: CloudWatch, Prometheus, Grafana, ELK stack, or equivalent.
• Familiarity with distributed tracing (OpenTelemetry, Jaeger, or similar).
• Working knowledge of blockchain technologies: consensus mechanisms, smart contract infrastructure, or Layer 2 scaling solutions.
• Calm, systematic problem-solving approach to production incidents and outages.
• Strong communication skills, able to explain infrastructure concerns clearly to both technical and non-technical stakeholders.
• Fluid in English

Nice to Have

• AWS certifications (Solutions Architect, DevOps Engineer Professional, or equivalent).
• Experience deploying and operating blockchain node infrastructure (Ethereum, Polygon, or similar).
• Background in fintech, capital markets, payments, or regulated infrastructure environments.
• Experience with security frameworks and compliance standards (SOC 2, ISO 27001).
• Multi-tenant SaaS infrastructure experience.
• Experience with event-driven architectures (Kafka, SQS, BullMQ).
• Cost optimization practices: reserved instances, Savings Plans, right-sizing.
• Infrastructure as code with Pulumi or CDK.
• Open-source contributions or technical writing.

We are committed to providing equal opportunity for qualified applicants to contract positions, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. This is a contract opportunity, not a direct employment role.

We are looking for a Senior Platform Engineer responsible for handling our GCP/AWS clouds. The candidate will be responsible for automating the deployment of cloud infrastructure and services to support application development and hosting (architecting, engineering, deploying, and operationally managing the underlying logical and physical cloud computing infrastructure).

Job Description:

● Collaborate with teams to build and deliver solutions implementing serverless, microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.

●Responsible for deploying highly complex, distributed transaction processing systems.

● Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization

● Hiring, developing, and cultivating a high and reliable cloud support team ● Building and operating complex CI/CD pipelines at scale

● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud Storage, Networking

● Collaborate with Product Management and Product Engineering teams to drive excellence in Google Cloud products and features.

● Ensures efficient data storage and processing functions by company security policies and best practices in cloud security.

● Ensuring scaled database setup/monitoring with near zero downtime

Requirements:

• Experience of managing Engineering teams in an Agile environment.
• Expert knowledge of delivering solutions in Azure cloud within a large-scale enterprise environment.
• Great understanding of DevOps principles and how they assist in taking products to market in an effective manner.
• Experience of Automation/Configuration management tools as well as working in a continuous delivery environment, monitoring and tooling.
• Knowledge and experience in Azure, Kubernetes, Containerisation, Azure DevOps pipelines.
• Experience in managing permissions in Azure DevOps.
• Working experience in Application Gateways, App Services, Front-Door, Azure Service Bus, etc.
• Troubleshooting experience in virtual/cloud infrastructures.
• Experience in delivery of projects using IAC (Infrastructure as Code).

Roles and Responsibilities

• 5 - 8 years of experience in Infrastructure setup on Cloud, Build/Release Engineering, Continuous Integration and Delivery, Configuration/Change Management.
• Good experience with Linux/Unix administration and moderate to significant experience administering relational databases such as PostgreSQL, etc.
• Experience with Docker and related tools (Cassandra, Rancher, Kubernetes etc.)
• Experience of working in Config management tools (Ansible, Chef, Puppet, Terraform etc.) is a plus.
• Experience with cloud technologies like Azure
• Experience with monitoring and alerting (TICK, ELK, Nagios, PagerDuty)
• Experience with distributed systems and related technologies (NSQ, RabbitMQ, SQS, etc.) is a plus
• Experience with scaling data store technologies is a plus (PostgreSQL, Scylla, Redis) is a plus
• Experience with SSH Certificate Authorities and Identity Management (Netflix BLESS) is a plus
• Experience with multi-domain SSL certs and provisioning a plus (Let's Encrypt) is a plus
• Experience with chaos or similar methodologies is a plus

Total Experience: 6 – 12 Years

Required Skills and Experience 

• 3+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
• 3+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
• Building and running Docker images and deployment on Amazon ECS
• Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
• Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
• Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
• Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
• Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
• Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
• Understanding of IAM, RBAC, NACLs, and KMS
• Good communication skills

Good to have:

• Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
• Knowledge of database administration such as MongoDB.
• Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.

Responsibilities

• Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
• Establish and promote DevOps thinking, guidelines, best practices, and standards.
• Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.