
DevOps Engineer / Site Reliability Engineer (SRE)
š Job Title : DevOps Engineer / Site Reliability Engineer (SRE)
Experience Level : 5+ Years
Location : Gurugram Sector 39, Haryana (On-site)
Employment Type : Full Time Opportunity
About the Role :
We are looking for a proactive DevOps / Site Reliability Engineer (SRE) with around 5 years of hands-on experience designing, automating, and scaling cloud infrastructure and CI/CD delivery pipelines.
In this role, you will bridge the gap between development and operations. You will be responsible for orchestrating containerized applications, automating infrastructure via Code (IaC), establishing SRE best practices (SLIs, SLOs, SLAs), and ensuring maximum uptime, resiliency, and operational efficiency across multi-cloud environments (AWS/Azure/GCP).
Mandatory Skills :
AWS, Kubernetes, Docker, Terraform, Ansible, Jenkins, GitLab CI/CD, GitHub Actions, Python, Bash, CI/CD, Infrastructure as Code (IaC), Grafana, Prometheus, ELK, New Relic, CloudWatch, SRE, SLI/SLO/SLA, Linux
Key Responsibilities :
1. Cloud Infrastructure & Infrastructure as Code (IaC) :
- Provision, configure, and maintain scalable, high-availability infrastructure on multi-cloud platforms, primarily AWS (EC2, VPC, IAM, S3, RDS, Route53, ALB/ASG, Lambda, EBS).
- Build, deploy, and manage Infrastructure as Code (IaC) using Terraform, Ansible, and CloudFormation to enforce consistency and eliminate configuration drift.
- Execute disaster recovery (DR) planning, automated failover / failback mechanisms, and chaos engineering exercises to validate system resiliency.
2. CI/CD, Automation & Development :
- Design, end-to-end maintain, and optimize robust CI/CD pipelines using Jenkins, GitLab CI, and GitHub Actions.
- Automate release pipelines, versioning, branching strategies, and approval gates using Groovy, Python, and Bash scripting. Integrate automated code quality and security scanning tools (SonarQube, Black Duck, or Fortify) directly into delivery pipelines.
- Develop custom tools, scripts, or microservices (e.g., Python / Node.js) to automate manual operational tasks and operational toil.
3. Containerization & Orchestration :
- Onboard and orchestrate containerized microservices utilizing Docker and Kubernetes (including Helm charts).
- Ensure high availability, auto-scaling, resource management, and fault tolerance for Kubernetes pod deployments.
4. Observability, SRE & Incident Management :
- Drive Site Reliability Engineering (SRE) maturity by establishing, tracking, and reporting SLIs, SLOs, and SLAs with cross-functional engineering teams.
- Build, configure, and manage full-stack observability tools : Grafana, Prometheus, New Relic, Elasticsearch / Logstash / Kibana (ELK), Sentry, and AWS CloudWatch.
- Set up real-time alerting, custom metric dashboards, and automated log rotation / pruning scripts.
- Handle production incidents, lead Root Cause Analysis (RCA) investigations, and implement preventive measures to reduce Mean Time to Resolution (MTTR).
Required Qualifications & Skills :
- Education : Bachelorās Degree in Electronics and Communication Engineering, Computer Science, or a related technical field.
- Experience : ~5 years of experience in DevOps, SRE, or Cloud System Administration roles.
- Cloud & Infrastructure : Hands-on experience with AWS (Core services like EC2, S3, VPC, RDS, IAM, Lambda, Auto Scaling) and exposure to Azure / GCP.
- CI/CD & Version Control : Proficiency with Jenkins, GitLab CI, GitHub Actions, and Git workflows.
- Containerization : Core proficiency in Docker and Kubernetes cluster management / onboarding.
- Infrastructure as Code : Expertise in Ansible, Terraform, or AWS CloudFormation.
- Scripting & Languages : Strong hands-on automation skills with Python, Bash, and foundational knowledge of Node.js, Java or C++.
- Observability & Logging : Strong experience with Grafana, Prometheus, New Relic, ELK stack, or Splunk.
- Database & SQL : Familiarity with relational databases (MySQL, RDS) for monitoring setup and operational analytics.
Soft Skills & Competencies :
- Excellent problem-solving, root-cause identification, and chaos engineering mindsets.
- Strong written and verbal communication skills in English.
- Comfortable working in Agile cross-functional environments and collaborating across development, security, and operations teams.
- Innate drive to reduce manual toil and automate repetitive processes.

About NeoGenCode Technologies Pvt Ltd
About
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
Candid answers by the company
IT & Engineering Talent Staffing
- Provides full-time and contract-based hiring, delivering handpicked, preāscreened developers across tech stacksāranging from web, mobile, AI/ML, Web3/blockchain.
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Designation- Customer Service Representative
Ā
Job Location- Kaikondrahalli, Sarjapur Road, Bangalore
Ā
Educational & Skill-Set Qualifiers:
Education - Graduation/HSC qualified,
Excellent verbal and written communication skills.
Good Interpersonal skills, and numerical and analytical ability.
Decision-making skills.
Ā
Languages -
English & Hindi mandatory, Kannada/Tamil/preferred
Ā
6 days a week and the week-off will be on weekdays.
Ā
Specific Responsibilities:-
- Handle Inbound and Outbound calling for customer service.
- Identify and assess customersā needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive
- Ā
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Ā
Remunerations- Fixed CTC (20k to 27k for 0-4 yrs of exp. respectively ) + 30% incentive
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Location
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