AI CX Automation Engineer

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge

team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Account Manager - Digital Growth

Experience Level: 2+ Years

Location: Bangalore, Karnataka (On-site)

Job Overview:

We’re looking for a proactive and detail-oriented Account Manager to drive brand growth and digital success. This role

is not just about managing digital campaigns but also about identifying business opportunities, enhancing brand

visibility, and using digital strategies to scale revenue.

You’ll be the main point of contact (POC), working closely with clients and internal teams to ensure smooth execution

across SEO, social media, paid marketing, and brand strategy.

What You’ll Do:

Brand & Business Growth

Understand the brand’s business goals and find new ways to grow revenue.

Identify partnerships, collaborations, and digital strategies to scale the brand.

Client & Project Management

Act as the primary POC for clients, ensuring smooth coordination and execution.

Keep track of all deliverables, deadlines, and feedback loops.

SEO & Digital Strategy

Work on SEO, content marketing, social media, and paid ads to boost visibility.

Monitor campaign performance, analyze data, and optimize strategies for better results.

Execution & Performance Tracking

Collaborate with designers, content creators, and performance marketers to execute campaigns.

Track key metrics, generate reports, and suggest improvements based on data insights.

What We’re Looking For:

● 2-3 years of experience in account management, digital marketing, or business strategy.

● A mix of business thinking + digital expertise (SEO, social media, paid ads, growth strategies).

● Strong communication and relationship-building skills.

● Ability to manage multiple projects, stay organized, and ensure timely execution.

● A problem-solver with a proactive and “get-things-done” attitude.

Requirements and Skills:

● Bachelor’s degree in Architecture.

● Proven working experience of 2 to 4 years as an Architect.

● IIA association is a plus.

● Strong portfolio to demonstrate artistic skills.

● Strong imagination and the ability to think and create in three dimensions.

● Proficiency in architectural design software, including AutoCAD, Revit, SketchUp, and Adobe Creative Suite.

● Expert knowledge of building products, construction details, and relevant rules, regulations, and quality standards.

● Excellent drawing skills and familiarity with design software (Adobe Photoshop, SketchUp, 3d Studio VIZ, or similar).

● Visual awareness and a keen eye for detail.

Strong and with deep understanding of angular 12 and above, and commonly used angular modules.

Strong in HTML 5, JavaScript, and CSS including SASS, LESS, etc.

Should be able to create reusable, testable components with high code quality.

Should have experience in building the infrastructure for serving the front-end app and assets.

Job Title: Training Coordinator  

Location: Bengaluru, India  

Experience: 0-2 years  

Qualification: Bachelor of Computer Applications (BCA)  

Mandatory Skills: Excellent Communication Skills  

Job Summary:  

As a Training Coordinator, you will be responsible for organizing, scheduling, and managing training programs for employees or clients. You will ensure smooth execution of training sessions, coordinate with trainers, and maintain training records.

Key Responsibilities:

- Plan, schedule, and coordinate training sessions.  

- Communicate with trainers and trainees to ensure smooth execution.  

- Maintain training records and documentation.  

- Assist in the development of training materials and resources.  

- Evaluate training effectiveness and provide feedback.  

- Handle queries related to training programs.  

- Ensure compliance with company training policies.  

Required Skills:

Excellent communication skills (verbal & written).  

Strong organizational and time-management abilities.  

Ability to work in a fast-paced environment.  

Basic knowledge of training methodologies.  

Proficiency in MS Office (Excel, PowerPoint, Word).  

Preferred Skills:

- Experience in coordinating training programs.  

- Knowledge of Learning Management Systems (LMS).  

- Ability to multitask and manage multiple training sessions.  

The ideal candidate for this role is that you are a proven sales performer adept in direct-to consumer consultative sales. You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team.

What will you be doing?

●Being a mentor and guide, who potential learners can look up to for career advice.

● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.

●Carrying weekly enrolment/revenue and collection targets.

●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.

● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.

● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?

● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills.

● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage.

●Rockstar sales performers with proven track records.

● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.

● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.

● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.

●Passion for always delivering the highest levels of customer service.

●Basic proficiency in MS Office Suite is required.

Job Type: Full-time

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Job Description:

• Should be able to develop information systems by designing, developing and installing software solution
• Ability to prioritize well, communicate clearly, and should to deliver in the stipulated timelines
• Strong analytic capability to implement based on the agreed design
• Stay on the leading edge of development practices
• Passionate about great technologies, especially open source
• Make informed decisions quickly and taking ownership of services and applications at scale
• Work collaboratively with others to achieve goals

Technical Skills

• Fluent with web technologies and proficient in HTML 5 with Angular/React JS Frameworks
• Hands on Experience in .NET MVC, ASP.NET and developing of WEB API’s
• Hands on experiece in Angular JS/React JS. Must have used extensively and created custom components in angular js
• Extremely hands on with React JS/angular 2+ framework and must have worked on projects involving angular and must be aware of features that angular has to offer and how it can be used in the projects
• Must have used Typescript extensively and followed best practices
• 4+ years professional experience in professional web development and experience in using web frameworks
• Experience coding, unit testing and documenting
• Experience working in an agile environment
• Experience building complex web systems that have been successfully delivered to customers
• Experience in communicating with users, other technical teams and management to collect requirements, identify tasks, provide estimates and meet production deadlines

Key Skills:

ReactJS/ Angular 8 , NGRX, RXJS , JQUERY , BOOTSTRAP 4, LESS , SASS, Javascript, Typescript

This is a technolog yagnostic position and you would be viewed as a technolog enthusiast who can work (not code) on architecture and designing of any application immaterial of the technology used.

Your experience as a programmer of a technical lead will benefit a lot. 

If you believe in “ First, solve the problem. Then, write the code. ”, we are looking for you. 

• Atleast 8 years of experience working either in Java/JEE, Python or Ruby on Rails.
• Ability to manage a team and handle clients.
• Very good at Analysis and Design.
• Passion to write good quality code.
• Able to work in a fast paced environment.
• Able to manage multiple tasks with changing priorities in a cross-functional environment
• Team player
• Ability to balance competing priorities.
• Excellent communication skills.

BoTree Technologies was incorporated in 2012 and since then we have constantly worked towards building a place to work which provides each member an opportunity to challenge herself and grow on a day to day basis.

1. Prior experience in Inside sales
2. Target Driven
3. Excellent communication skills
4. Willing to work hard and achieve the target as a team player
5. Client-focused and less TAT for conversion
6. Ability to generate reference and leads from existing and prospects
7. Multi-lingual skills are added advantage
8. Basic use of computers, CRM and giving a demo to clients on trading software