Machine Learning

Location: Pune( Viman Nagar )

Experience: 4+years

Work of mode: Hybrid (2pm to 10 pm , 4 days work from office)

Please find the below job description:

Minimum 4+ years of experience building global enterprise level systems

Extensive experience developing complex distributed event-based microservices using C#/.Net Core

Knowledge with containerisation (Docker, Kubernetes)

Experience with cloud platforms (Azure, AWS)

Exposure with distributed messaging / streaming platforms (Apache Kafka)

Involvement building CI/CD pipelines (ideally Azure DevOps)

Excellent knowledge of Relational Databases SQL and No-SQL databases.

ROLES AND RESPONSIBILITIES:

You'll work closely with our team to implement best practices, improve our architecture, and create a high-performance engineering culture. Over a 6–9-month period, you'll also immerse yourself in game development, Unity, and C# to become a well-rounded technical leader in the gaming space.

• Drive maximum development velocity through direct involvement in development sprints, ensuring developers work as efficiently and effectively as possible.
• Lead and mentor a team of engineers, fostering a culture of technical excellence and continuous improvement.
• Drive architectural decisions that ensure scalable, maintainable, and high-performance game products.
• Foster a high-performance engineering culture aligned with ambitious goals, accountability, and proactive problem-solving.
• Implement and enforce engineering best practices (e.g., code reviews, testing, documentation) and the adoption of new tools, technologies including AI, and methodologies to optimize team efficiency.
• Transition our team to a high-performance culture aligned with our ambitious, venture-backed goals.

IDEAL CANDIDATE:

• 8+ years of software engineering experience with at least 3+ years in a technical leadership role
• Ability to reasonably estimate and plan tasks and features.
• Strong programming fundamentals and hands-on coding abilities
• Strong grasp of software architecture, TDD, code reviews, and clean coding principles.
• Proficient at profiling games to identify bottlenecks and performance issues.
• Experience building complex, scalable software systems
• Proven track record of driving architectural decisions and technical excellence
• Experience mentoring and developing engineering talent
• Strong problem-solving skills and attention to detail
• Excellent communication skills and ability to explain complex technical concepts
• Experience with agile development methodologies
• Bachelor's degree in computer science, Engineering, or equivalent practical experience

PERKS, BENEFITS AND WORK CULTURE:

• We foster a culture of continuous learning.
• We value talent and the ability for significant self-improvement.
• Honest feedback and transparency across all departments allow for rapid skill development.
• You will have the opportunity to work on an exciting new game development product with complete autonomy.

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient People & Organization (P&O) and Business Management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange

We are seeking talented DevOps-Engineers with focus on Elastic Stack (ELK) to join our dynamic DPS team. In this role, you will be responsible for refining and advising on the further development of an existing monitoring solution based on the Elastic Stack (ELK). You will independently handle tasks related to architecture, setup, technical migration, and documentation.

The current application landscape features multiple Java web services running on JEE application servers, primarily hosted on AWS, and integrated with various systems such as SAP, other services, and external partners. DPS is committed to delivering the best digital work experience for the customers employees and customers alike.

Responsibilities:

Install, set up, and automate rollouts using Ansible/CloudFormation for all stages (Dev, QA, Prod) in the AWS Cloud for components such as Elastic Search, Kibana, Metric beats, APM server, APM agents, and interface configuration.

Create and develop regular "Default Dashboards" for visualizing metrics from various sources like Apache Webserver, application servers and databases.

Improve and fix bugs in installation and automation routines.

Monitor CPU usage, security findings, and AWS alerts.

Develop and extend "Default Alerting" for issues like OOM errors, datasource issues, and LDAP errors.

Monitor storage space and create concepts for expanding the Elastic landscape in AWS Cloud and Elastic Cloud Enterprise (ECE).

Implement machine learning, uptime monitoring including SLA, JIRA integration, security analysis, anomaly detection, and other useful ELK Stack features.

Integrate data from AWS CloudWatch.

Document all relevant information and train involved personnel in the used technologies.

Requirements:

Experience with Elastic Stack (ELK) components and related technologies.

Proficiency in automation tools like Ansible and CloudFormation.

Strong knowledge of AWS Cloud services.

Experience in creating and managing dashboards and alerts.

Familiarity with IAM roles and rights management.

Ability to document processes and train team members.

Excellent problem-solving skills and attention to detail.

Skills & Requirements

Elastic Stack (ELK), Elasticsearch, Kibana, Logstash, Beats, APM, Ansible, CloudFormation, AWS Cloud, AWS CloudWatch, IAM roles, AWS security, Automation, Monitoring, Dashboard creation, Alerting, Anomaly detection, Machine learning integration, Uptime monitoring, JIRA integration, Apache Webserver, JEE application servers, SAP integration, Database monitoring, Troubleshooting, Performance optimization, Documentation, Training, Problem-solving, Security analysis.

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

Software Architect

Bangalore, India / Engineering/ Full-time

Job Overview:

As a Software Architect, you will play a crucial role in designing, developing, and maintaining robust and scalable backend solutions for our software applications. You will be responsible for making strategic technical decisions, and collaborating with cross-functional teams to ensure the successful delivery of high-quality software products with scalable backend infrastructure. 

Responsibilities:

• System Architecture:
• Design and architect scalable, efficient, and maintainable backend systems.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications.
• Technical Leadership:
• Provide technical leadership and guidance to the development team, ensuring best practices and coding standards are followed.
• Mentor and coach team members, fostering a culture of continuous learning and improvement.
• Backend Development:
• Lead the development of backend components, modules, and features primarily on Ruby on Rails tech stack and also be open to contribute in other tech stacks based on Java/Kotlin and Python.
• Implement and maintain APIs, data models, and database structures to support application functionality.
• Performance Optimization:
• Identify and address performance bottlenecks, ensuring optimal system response times and resource utilization.
• Implement caching strategies and other performance optimization techniques.
• Collaboration:
• Collaborate with frontend developers, product managers, and other stakeholders to integrate frontend and backend components seamlessly.
• Participate in code reviews to ensure code quality, adherence to standards, and knowledge sharing within the team.
• Security and Compliance:
• Implement and enforce security best practices to safeguard sensitive data.
• Stay updated on industry trends and emerging technologies to ensure compliance and security standards are met.
• Documentation:
• Create and maintain comprehensive technical documentation for the backend architecture, APIs, and development processes.
• Continuous Improvement:
• Proactively identify opportunities for process improvement and contribute to the evolution of development methodologies and practices.

Qualifications:

• Overall 10+ years of experience, with 2+ years as a Software Architect with a focus on backend development using Ruby on Rails.
• In-depth knowledge of Ruby on Rails framework, database design, and API development.
• Strong understanding of software architecture principles, design patterns, and best practices.
• Experience with performance optimization, scalability, and security considerations.
• Excellent communication and collaboration skills.
• Leadership experience with a demonstrated ability to mentor and guide development teams.
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience).

Bonus points:

• Familiarity with front-end technologies and frameworks(ReactJs).
• Experience with other programming languages.(Kotlin/Python)
• Experience with cloud platforms and microservices architecture.
• Knowledge of DevOps practices and tools.(AWS, Kubernetes, )

Join us in revolutionizing the way software solutions are developed, and contribute to building cutting-edge applications that make a positive impact on our users and the industry.

• Bachelors in Electronics & Communication or equivalent
• 6-10 yrs experience in embedded software development
• Hands-on embedded C skills (mandatory)
• Experience with any microcontrollers MCU (mandatory) – Renesas/ Infineon/ Cypress/ ST-Micro /TI / Microchip
• Experience with any of peripherals & communication protocols usage in application development (mandatory) – UART, I2C, SPI, I2S, CAN, USB, ADC, DAC, EEPROM, Flash memory
• Experience with any RTOS – FreeRTOS, Azure RTOS, ThreadX
• Experience with any networking &  connectivity modules (preferred & added advantage) – Ethernet, WiFi, BLE, MQTT, COAP
• Exposure to any IoT frameworks (desirable not mandatory) – IoTivity, AWS IoT, Azure IoT
• Experience with any device driver development, driver optimisation (desirable not mandatory)
• Good ability to read data sheets & technical manuals

• Be part of the customer success team and own a process in user onboarding journey

• Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.

• Ensure good customer experience and execute a feedback loop to improve the related processes

• Understand Crio’s product offerings and customer acquisition process

• Organize and manage work and report progress with CRM/Spreadsheets

• Good communication skills in English and Hindi (optional)

• 1+ years exp of customer handling roles preferred

• Motivation and drive to learn and grow in career

• Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner
  
  
  

Experience- 1 to 5 Yrs

• Design and build advanced app features for the iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Must be able to deal with complexity. Should know about the complexities of Enterprise
  Mobility, Blockchain, IoT
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development
  efficiency