AI Engineer

∙Need 8+ years of experience in Devops CICD 

∙Managing large-scale AWS deployments using Infrastructure as Code (IaC) and k8s developer tools 

∙Managing build/test/deployment of very large-scale systems, bridging between developers and live stacks 

∙Actively troubleshoot issues that arise during development and production 

∙Owning, learning, and deploying SW in support of customer-facing applications 

∙Help establish DevOps best practices 

∙Actively work to reduce system costs 

∙Work with open-source technologies, helping to ensure robustness and secureness of said technologies 

∙Actively work with CI/CD, GIT and other component parts of the build and deployment system 

∙Leading skills with AWS cloud stack 

∙Proven implementation experience with Infrastructure as Code (Terraform, Terragrunt, Flux, Helm charts) 

at scale 

∙Proven experience with Kubernetes at scale 

∙Proven experience with cloud management tools beyond AWS console (k9s, lens) 

∙Strong communicator who people want to work with – must be thought of as the ultimate collaborator 

∙Solid team player 

∙Strong experience with Linux-based infrastructures and AWS 

∙Strong experience with databases such as MySQL, Redshift, Elasticsearch, Mongo, and others 

∙Strong knowledge of JavaScript, GIT 

∙Agile practitioner 

JOB DETAILS:

- Job Title: Senior Devops Engineer 2

- Industry: Ride-hailing

- Experience: 5-7 years

- Working Days: 5 days/week

- Work Mode: ONSITE

- Job Location: Bangalore

- CTC Range: Best in Industry

Required Skills: Cloud & Infrastructure Operations, Kubernetes & Container Orchestration, Monitoring, Reliability & Observability, Proficiency with Terraform, Ansible etc., Strong problem-solving skills with scripting (Python/Go/Shell)

Criteria:

1.   Candidate must be from a product-based or scalable app-based start-ups company with experience handling large-scale production traffic.

2.   Minimum 5 yrs of experience working as a DevOps/Infrastructure Consultant

3.   Own end-to-end infrastructure right from non-prod to prod environment including self-managed

4.   Candidate must have experience in database migration from scratch 

5.   Must have a firm hold on the container orchestration tool Kubernetes

6.   Must have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet

7.   Understanding programming languages like GO/Python, and Java

8.   Working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.

9.   Working experience on Cloud platform - AWS

10. Candidate should have Minimum 1.5 years stability per organization, and a clear reason for relocation.

Description 

Job Summary:

As a DevOps Engineer at company, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.

Job Responsibilities:

● Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs

● Codify our infrastructure

● Do what it takes to keep the uptime above 99.99%

● Understand the bigger picture and sail through the ambiguities

● Scale technology considering cost and observability and manage end-to-end processes

● Understand DevOps philosophy and evangelize the principles across the organization

● Strong communication and collaboration skills to break down the silos

Job Requirements:

● B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience

● Minimum 5 yrs of experience working as a DevOps/Infrastructure Consultant

● Must have a firm hold on the container orchestration tool Kubernetes

● Must have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet

● Strong problem-solving skills, and ability to write scripts using any scripting language

● Understanding programming languages like GO/Python, and Java

● Comfortable working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.

What’s there for you?

Company’s team handles everything – infra, tooling, and self-manages a bunch of databases, such as

● 150+ microservices with event-driven architecture across different tech stacks Golang/ java/ node

● More than 100,000 Request per second on our edge gateways

● ~20,000 events per second on self-managed Kafka

● 100s of TB of data on self-managed databases

● 100s of real-time continuous deployment to production

● Self-managed infra supporting

● 100% OSS

Job Description: HR Intern in IT Department

Position: HR Intern

Department: IT

Location: [Company Name]

Reports to: HR Manager or HR Business Partner

Overview:

We are seeking a motivated and enthusiastic HR intern to join our IT department. The HR intern will assist the HR team in various tasks related to recruitment, onboarding, and workforce management within the technology sector. This role offers the opportunity to gain hands-on experience in HR practices within a dynamic and innovative industry.

Responsibilities:

- Assist with the recruitment process for IT positions, including posting job openings, screening resumes, and scheduling interviews.

- Support the onboarding process for new hires in the IT department, including completing paperwork, setting up new employee accounts, and providing orientation materials.

- Assist with employee training and development initiatives, particularly related to technology and IT skills.

- Manage HR data and records for IT employees, ensuring accuracy and compliance with company policies.

- Support employee relations issues within the IT department, including conflict resolution and performance management.

- Assist HR team members with special projects and initiatives related to talent management and organizational development within the technology sector.

- Participate in meetings and training sessions to learn about HR best practices and policies.

- Perform other duties and projects as assigned by the HR Manager or HR Business Partner.

Qualifications:

- Currently pursuing a degree in Human Resources, Business Administration, or a related field.

- Strong interest in HR practices within the technology industry.

- Excellent communication and interpersonal skills.

- Detail-oriented with strong organizational skills.

- Ability to work well in a fast-paced and dynamic environment.

- Proficiency in Microsoft Office applications.

- Previous HR or administrative experience is a plus.

This is a paid internship position with a duration of [X months]. The HR intern will have the opportunity to gain valuable experience in HR practices while working closely with the HR team within the IT department.

Greetings!

Hiring for a leading Sweden based MNC for the below position

Role: CRM Developer - MS Dynamics

Experience: 4-10 years

Location: Chennai, Thane, Noida, Kolkata

Job Description:

As a senior developer you are taking the lead on all development with our D365 platform and are supporting and advising on all development tasks. You take a keen interest in all platform updates. You are challenged by cross-functional work and understand the Microsoft ecosystem known as Dynamics 365 (including the power platform) 

·        Familiar with Dynamics 365 F&O data model

·        Exceptional skills in java script or C# programming

·        Deep knowledge of configuration and development in Dataverse platform

·        Strong understanding of low code-no code concepts inside the power platform

·        Hands on experience from SQL server

·        Good understanding of relational data models

·        Familiar with integration patterns and modern integration technology

Interested candidates kindly apply!

Regards

Aishwarya

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

Springworks is building the tools and products to enable the era of Remote/Hybrid work and our products have been used by over 350,000+ remote/hybrid employees across 10,000+ organisations and 55+ countries in the last couple of years.

The product stack from Springworks includes:

• SpringVerify — B2B verification platform,
• EngageWith — an employee recognition and rewards platform that enriches company culture,
• Trivia — a suite of real time, fun and interactive games platform for remote team-building,
• SpringRole — verified professional-profile platform backed by blockchain, and
• SpringRecruit — a forever-free applicant tracking system.

Role Overview

First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn. We are seeking a committed and result-oriented individual to join our team.

As an Operations Intern you will be responsible for:

• Helping the operations team in the day to day work.
• Preparing and sorting documents for data entry.
• Compile, verify the accuracy, and sort information according to priorities.
• Entering data into database software and checking to ensure the accuracy of the data that has been inputted. 
• Review data for deficiencies or errors.
• Resolving discrepancies in the information and obtaining further information for incomplete documents. 
• Generate reports, store completed work in designated locations and perform backup operations.
• Take follow-up calls for verification and maintaining of MIS.

Requirements

1. Attention to detail.
2. Organizing abilities.
3. Good communication skills.
4. Good understanding of Google docs, sheets and MS Office is a must.
5. Able to handle multiple tasks.
6. Ability to work to time constraints.
   
   Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.

Benefits

What’s in it for you?

We are a 100% remote company so work from anywhere in India. The intern will gain exciting real-world software engineering experience at a thriving company. We also emphasize heavily on learning - employees have access to one of the world's leading e-learning providers (Pluralsight) & an option to avail additional online learning courses if required & relevant to their role. 

• Paid Internship (Monthly stipend upto INR: 21,000)
• Permanent remote/work from anywhere
• Rewards and recognitions(Surprise gift/Voucher for Intern of the month)
• Monthly reimbursement for Internet expenses - Upto INR 1500
• Opportunity to attend networking events, Shadowing and training experiences with knowledgeable professionals
• Vaccination- You can get a vaccination for yourself and can nominate 5 people of your choice to get vaccinated
• Food- Rs. 500 added to your payroll - no bills to upload

See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks

 Role:

• Understand complex business problems and implement product features that are secure, scalable, robust and easy to implement and maintain.
• Take full ownership of product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
• Take pride of ownership in features that are used by users of Top 100 Global enterprises.

 Required skills:

• C#/ASP.NET/Javascript/MVC guru with the ability to understand complex domain problems and churn out a PoC quickly.
• A great communicator of ideas and solutions and a lateral thinker when faced with complex performance or production issues.