AI Analyst

As an intern for the Artificial Intelligence business automation team, you will be focusing on researching and developing AI tools that automate some parts of our business automation. As business automation is important throughout the firm, you will have the opportunity to collaborate with teams across Springer. 

About the Role

We are a 25-year-old company building toward a technology-centered workforce where AI agents and automation handle more of the day-to-day work, supported by people with specialized expertise.

We are automating our existing workflows, expanding our use of agentic AI, launching a sister company next year, and building a fleet of Hermes AI agents to delegate and manage work.

We are looking for a hands-on AI Systems Architect & Company Technology Lead to help build, connect, and continuously improve these systems.

Key Responsibilities

·       Own and improve our Microsoft 365 technology environment and AI-powered workflows.

·       Build automations connecting email, meetings, Planner, and other business systems.

·       Research, test, implement, and maintain AI tools and integrations.

·       Build and manage the Hermes agent fleet, including shared memory, delegation rules, workflows, and reporting.

·       Connect AI agents to business systems and SaaS platforms using APIs, webhooks, databases, and automation tools.

·       Help build an internal agentic marketing department by selecting and connecting the right AI tools.

·       Continuously troubleshoot, improve, and document our technology systems.

·       Help apply these systems as the company expands into new ventures.

Must-Haves

·       Strong technical problem-solving and self-teaching ability.

·       Solid hands-on experience building, configuring, and managing AI agents.

·       Experience connecting AI agents and multiple SaaS platforms using APIs, webhooks, databases, and automation tools.

·       Comfortable with Python, JavaScript, or similar.

·       Ability to independently research, build, test, troubleshoot, and improve systems.

·       Strong interest in AI, automation, and emerging technology.

This is a rapidly changing field therefore Direct experience working with actual Hermes agents is not required. However, hands-on experience working with AI agents is required.

What we need is someone who already understands the fundamentals of deploying AI agents, giving them instructions and tools, connecting them to other systems, and making them work reliably in a real business environment.

The Opportunity

This is an opportunity to help us discover and implement what is actually possible with AI today, and to lead the process of expanding workflows along with the rapidly advancing capabilities — this role is not only to implement a technology that has already been figured out.

About E2M:

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing .Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together .If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Role Overview:

We are seeking a highly skilled and client-centric AI Consultant/AI Adoption Specialist to join our growing team. In this pivotal role, you'll serve as a vital link between our clients' strategic objectives and the transformative power of AI. You'll primarily focus on understanding their needs, scoping opportunities, and architecting actionable AI roadmaps.

Key Responsibilities:

• Collaborate closely with clients to understand their challenges and identify opportunities to apply AI.
• Assess client requirements and prepare solution strategies using AI tools and methodologies.
• Work with internal teams to design, propose, and help execute AI-powered solutions.
• Provide AI-based recommendations that align with the client’s business objectives.
• Communicate technical possibilities in a business-friendly manner to decision-makers.
• Take ownership of the client journey from discovery to implementation and support.
• Stay updated with AI trends, tools, and real-world use cases that can benefit clients.

Required Skills & Qualifications:

• Minimum 2+ Years of hands on experience into Custom AI Development.
• Minimum 3+ years of experience in roles like Project Manager, Customer Success Manager, or Account Manager, preferably in a service-based company or digital agency.
• Strong understanding of AI concepts, trends, and tools (e.g., NLP, ML, Chatbots, Automation, native cloud technologies).
•  Some hands-on experience in AI projects – either through execution, coordination, or implementation.
• Ability to manage multiple client engagements and communicate effectively with both technical and non-technical stakeholders.
•  Strong problem-solving mind set with the ability to translate business needs into AI opportunities.
• Flexible to work with international clients, especially in the US time zone as needed.

We are a UK-based ecommerce company looking for a hands-on AI Automation & Integrations Engineer based in India to work directly with the founder.

Our goal is to progressively build an AI-first ecommerce operation by using AI, automation, APIs and software integrations to reduce manual work, improve decision-making and identify opportunities to increase revenue and profitability.

This is not a traditional data science or prompt engineering role. We are looking for a builder who can understand real business problems and turn them into reliable working systems.

What you will work on

• Build AI-powered automations and internal tools
• Connect ecommerce platforms and business systems through APIs and webhooks
• Build AI agents and LLM-powered workflows
• Automate repetitive operational processes
• Work with Shopify and ecommerce data
• Build automated reporting, alerts and business intelligence
• Develop inventory forecasting and operational tools
• Integrate AI with customer service, marketing, fulfilment and other business systems
• Identify new areas where AI and automation can improve efficiency, revenue or profitability
• Maintain and improve existing automations

Required skills

• Strong Python experience
• Strong understanding of REST APIs and webhooks
• Experience building software integrations and automations
• Practical experience using LLM APIs such as Claude, OpenAI or Gemini
• Experience working with databases such as PostgreSQL
• Git/GitHub
• Strong problem-solving ability
• Good written and spoken English
• Ability to work independently and take ownership of projects

Highly desirable

• n8n
• Shopify Admin API
• GraphQL
• JavaScript/TypeScript
• AI agents
• LangGraph/LangChain
• MCP
• AWS/GCP
• Ecommerce experience
• Data extraction/scraping
• Customer service or marketing integrations

We value real projects and practical ability more than certificates.

Candidates should be comfortable showing examples of AI automations, integrations, agents or software systems they have personally built.

Location: Remote, India

Experience: 3-7 years

Salary: ₹15-22 LPA depending on experience

Role Overview 

The Business Analyst for the CCX Customer Success AI Acceleration workstream partners closely with Engineering, Product Management, and Program teams to translate customer success strategy and AIdriven use cases into clear, actionable requirements that enable scalable delivery. This role sits on the engineering side of the house, acting as a connective layer between business intent, technical execution, and AIenabled platform outcomes. 

The Business Analyst ensures that AI acceleration initiatives across the Customer Success Platform are well‑defined, appropriately prioritized, and traceable from business objectives through system design and delivery. This includes refining problem statements, documenting requirements, supporting backlog readiness, and helping teams move quickly without losing alignment or clarity. 

Requirements 

• Proven experience as a Business Analyst supporting engineering teams, preferably in enterprise, platform, or SaaS environments. 

• Strong ability to translate business needs, customer success objectives, and AI use cases into clear functional and non‑functional requirements. 

• Experience working on AI‑enabled or data‑driven products, including concepts such as automation, recommendations, agentic workflows, or insights powered by analytics. 

• Ability to partner effectively with Engineers, Product Managers, Technical Program Managers, and UX to support backlog refinement and delivery planning. 

• Experience creating and maintaining artifacts such as user stories, acceptance criteria, process flows, data mappings, and dependency documentation. 

• Comfort operating in fast‑paced, iterative delivery environments, supporting AI acceleration efforts where requirements evolve quickly. 

• Strong analytical skills with the ability to identify gaps, risks, dependencies, and edge cases early in the development lifecycle. 

• Clear written and verbal communication skills, with the ability to align technical and non‑technical stakeholders. 

• Familiarity with ServiceNow‑style enterprise platforms, customer success workflows, or complex system integrations is a strong plus. 

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field—or equivalent professional experience. 

Job Title: Full Stack AI Engineer

Location: Remote/Hyderabad

Experience Level: 3-5

Salary Range: 12-18LPA

Application Link:https://beyond.ciltriq.com/apply/BUILD

Description:

Join a team building AI-powered systems that solve complex business problems and automate operational workflows across document processing, voice agents, enterprise integrations, workflow automation, and multi-agent systems.

Strong full-stack foundations: frontend state management, asynchronous user experiences and performance; backend API design, authentication, data modelling, databases, queues and distributed systems.

Strong coding ability in Python and JavaScript or TypeScript, with practical experience in modern frontend frameworks and backend services.

Requirements:

- Design and build complete systems: frontend applications, backend services, APIs, databases, data pipelines and integrations with customer systems.

- Build multi-agent workflows with clear agent responsibilities, tool access, shared state, context management, routing, handoffs and coordination across sequential and parallel tasks.

- Make agent execution dependable through durable state, checkpoints, retries, timeouts, idempotency, recovery and human approval or review where needed.

- Deliver document-processing pipelines, voice agents and retrieval-based AI applications, connecting model outputs to useful actions in real business workflows.

- Own quality in production: automated tests, AI evaluations, guardrails, observability, access controls, deployments, incident response and clear documentation.

- Choose where AI adds value and where deterministic software is the better fit. Balance accuracy, latency, cost, security and maintainability.

- Improve reusable engineering foundations, review code and help other engineers grow as the team expands.

- A solid understanding of tool calling, structured outputs, retrieval, context and memory management, model selection and evaluation.

- Practical cloud and deployment experience, including containers, CI/CD, secrets management, logging, monitoring and production debugging.

- Ability to reason from first principles, investigate failures across system boundaries and communicate technical decisions clearly to customers and teammates.

- Useful additional experience: Document AI and OCR, real-time voice systems, enterprise integrations, agent protocols such as MCP, and orchestration frameworks.

- Useful additional experience: Mentoring engineers or building reusable platforms.

Our mission at Matterway is to eliminate friction in digital processes.

Through real-time automation and decision augmentation, we help users work more efficiently, reduce errors, and achieve better outcomes.

We are looking for a hands-on, client-focused problem solver to join our delivery team. You will work closely with enterprise clients to understand their processes and turn business challenges into intuitive automation and AI solutions.

Working at the intersection of client partnership, process discovery, and solution design, you will create solutions that deliver measurable value. You will also contribute to the evolution of Matterway's automation offering and help shape how agentic AI is applied to the future of work.

As part of our international team across Europe and India, you'll thrive in a fast-paced, startup-like environment where priorities evolve quickly, building trusted client relationships and turning ideas into practical solutions.

Responsibilities

• Own end-to-end delivery of automation & AI solutions for enterprise clients. You are the single point of accountability for deliverables, timelines, budgets and overall project success.
• Analyse business pain points and design intuitive experiences and interfaces that your users will love.
• Create detailed wireframes, mockups, and user stories, and work closely with developers to bring your vision to life.
• Use analytics to measure success after go‑live and ensure your solutions deliver real business impact.
• Build lasting client relationships that drive expansion and referrals.

What we are looking for

• 5+ years in client-facing roles where you've managed complex projects.
• Strong skills in business analysis, UI/UX, and project management.
• An undeniable sense of ownership: you're driven by results, not just tasks.
• Excitement about working in a fast‑paced, startup‑like environment.
• Exceptional written and verbal English. Other languages, especially German, are a plus

Essential Duties and Responsibilities:

• Build new automations in Python: API integrations, data pipelines, scheduled jobs, and process replacements scoped with operating partners.

• Maintain the existing Power Automate estate, both unattended cloud and desktop flows. Triage failures, repair flows, and keep unattended runs healthy on the bot-server farm. Operate the Power Platform space around them: environments, solutions, connection references, and pipeline-managed deployments.

• Migrate Power Automate flows to Python where the economics favor it. Retire flows rather than patching them indefinitely.

• Integrate systems over REST APIs. Handle JSON and XML transformation, authentication (OAuth, service principals), and error handling that survives flaky endpoints.

• Author SQL queries, tables, and stored procedures that support automations.

• Operate what you build. Instrument jobs with logging, monitoring, and alerting so failures surface before the business notices them. Write runbooks.

• Improve how automations run. Today they run as scheduled jobs on VMs. Help evaluate and move toward containerized or Azure-native execution (Functions, Container Apps) where it reduces operational load.

• Use AI coding tools as a core part of daily development, within company governance and review standards.

• Document what you build so the next engineer, or an operating partner, can understand and extend it.

Knowledge, Skills and Abilities:

• Python proficiency: clean scripting, packaging, error handling, structured logging, and enough testing to trust a job running unattended at 2 a.m.

• Power Automate strength across cloud and desktop flows: able to read, debug, and repair complex unattended flows built by someone else, plus the platform administration around them. You do not need to love the platform. You do need to support it capably, including solo coverage when other developers are out.

• REST API integration experience, including authentication patterns and rate-limit handling.

• SQL Server competence: comfortable writing T-SQL and authoring queries, tables, and stored procedures through a reviewed, versioned release process.

• Working knowledge of Azure: DevOps pipelines at minimum; Functions, Container Apps, or AKS exposure a plus.

• Daily fluency with AI-assisted development. You should be able to describe, in concrete detail, how you structure work with an agentic coding tool: what you delegate, what you review, where it fails, and how you catch it.

• PowerShell and shell scripting for glue work on Windows and Linux hosts.

• Production instincts: idempotent jobs, retries with backoff, alerting thresholds that page on real problems and stay quiet otherwise.

• Plain written and verbal communication. You will work directly with non-technical process owners who need to understand what an automation does and what to do when it stops.

Training and Experience:

• 3 to 5 years in automation engineering, RPA, or software engineering roles with automations shipped to production and operated afterward.

• A track record you can walk through: what you built, what broke, and what you changed.

• Demonstrated, current use of AI coding tools in real work. Candidates will be asked to describe their workflow in specifics; vague answers end the conversation.

Role: AI Developer

Experience: 3–4 Years

Employment Type: Full-Time

Location: Goregaon, Mumbai

About the Role

We are looking for an experienced AI Developer with 3–4 years of software development experience and strong hands-on exposure to Generative AI, AI Agents, Copilots, and AI-powered application development.

The candidate will be responsible for building production-ready AI solutions, developing agentic workflows, modernizing legacy applications, and integrating LLM capabilities into enterprise applications.

Key Responsibilities

• Design, develop, and deploy AI Agents and agentic workflows for enterprise use cases.
• Build AI Copilots and LLM-powered applications using modern AI frameworks and APIs.
• Develop RAG-based applications using embeddings, vector databases, and enterprise data.
• Work on legacy application migration and modernization, leveraging AI-assisted development and code transformation techniques.
• Analyze legacy codebases and design strategies for AI-driven migration, refactoring, and modernization.
• Integrate LLMs with enterprise applications, APIs, databases, and third-party systems.
• Implement tool calling, function calling, multi-agent workflows, and workflow automation.
• Perform prompt engineering, context optimization, model evaluation, and AI application testing.
• Take ownership of AI solutions from POC and prototyping through production deployment.
• Collaborate with product managers, architects, and engineering teams to convert business requirements into scalable AI solutions.
• Stay updated with emerging technologies in Generative AI, Agentic AI, LLMs, and AI-assisted software development.

Required Skills

• 3–4 years of professional software development experience.
• Strong proficiency in Python and/or JavaScript/TypeScript.
• Hands-on experience developing Generative AI / LLM-based applications.
• Strong understanding of AI Agents, RAG, Prompt Engineering, LLM APIs, and embeddings.
• Experience with frameworks such as LangChain, LangGraph, Semantic Kernel, AutoGen, or equivalent.
• Experience working with REST APIs, databases, Git, and cloud environments.
• Hands-on experience with vector databases such as Pinecone, Weaviate, Chroma, FAISS, or equivalent.
• Good understanding of software architecture, debugging, testing, and deployment practices.

Good to Have

• Experience with Microsoft Copilot / Copilot Studio.
• Experience working with Claude, OpenAI, Gemini, Azure OpenAI, or open-source LLMs.
• Experience in legacy application migration, modernization, or code conversion.
• Knowledge of Azure AI / AWS / Google Cloud AI services.
• Experience with MCP, multi-agent systems, tool calling, and AI orchestration.
• Experience building enterprise-grade AI solutions with focus on security, scalability, and performance.

Role Overview:

As an AI Executor/AI Automation Engineer, you will be responsible for designing and integrating AI capabilities into production systems using Python and key ML libraries. This role requires a strong backend development foundation and a proven track record of deploying AI use cases using tools like TensorFlow, Keras, or OpenAI APIs. You'll work cross-functionally to deliver scalable AI-driven solutions.

Key Responsibilities:

• Design and develop backend solutions using Python, with a focus on AI-driven features.
• Implement and integrate AI/ML models using tools like OpenAI, Hugging Face, or Lang Chain.
• Use core Python libraries (NumPy, Pandas, TensorFlow, Keras) to process data, train, or implement models.
• Translate business needs into AI use cases and deliver working solutions.
• Collaborate with product, engineering, and data teams to define integration workflows.
• Develop REST APIs and micro services to deploy AI components within applications.
• Maintain and optimize AI systems for scalability, performance, and reliability.
• Keep pace with advancements in the AI/ML landscape and evaluate tools for continuous improvement.

Required Skills & Qualifications:

• 2+ years of professional experience as an AI/ML Engineer, including strong backend development expertise in Python.
• Proficiency in libraries such as NumPy, Pandas, TensorFlow, and Keras
• Practical exposure to AI platforms/APIs (e.g., OpenAI, LangChain, Hugging Face)
• Solid understanding of REST APIs, micro services, and integration practices
• Ability to work independently in a remote setup with strong communication and ownership
• Excellent problem-solving and debugging capabilities
• Experience with the MERN stack will be an added advantage.