Business Development & Sales Associate (AI in Science and R&D)

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

Responsible for completing the UK Year End accounts as per the timeline with zero errors as per the tasks allocated by client manager or dot manager.

Prompt communication for all the queries pertaining to the job and resolving the queries.

Ensure client and dot managers are informed about leave absence in advance and the work at hand is completed.

To timely fill timesheet and utilise the time to complete the jobs effectively.

Sending an updated work email to client manager and dot manager respectively.

Knowledge of Preparing UK Year-End working paper.

Posting of bank transactions into the bookkeeping software’s such as- Payments, Receipts, Deposits Bank Fees, etc. and reconciling Bank Accounts. 

Detailed knowledge of filling Vat returns with HMRC.

Exporting Reports on Excel Spreadsheet and PDF generated from the Software.

Knowledge of running the UK payroll is an advantage but not essential. Feedback and resolve any issues or conflicts.

We are seeking a skilled Frontend Developer to join our global automotive team. As Frontend Developer, you will be responsible for implementing features for critical application environments for industry leaders in the automotive industry. 

Responsibilities:

Frontend Development: Develop and maintain web applications using AngularJS, Angular 2+, Typescript, AG-Grid, ExtJS.

NodeJS + Express development .

UI/UX Implementation.

Testing & Code Quality: Write and execute unit tests using the Karma framework, ensuring robust and maintainable code. 

Requirements:

Technical expertise: Strong proficiency in AngularJS (Version 1) & Angular (latest Version).

Experience with Websocket technology.

Ideally familiar with NgRx, AG Grid, SVG Rendering.

Experience with Docker.

Strong analytical, communication, and organizational abilities. Easy to work with.

Familiarity with Node.js, Express.js. 

Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL. 

Skills & Requirements

AngularJS, Angular (latest Version), Typescript, AG-Grid, ExtJS, Node.js, Express.js, NgRx, SVG Rendering, Docker

1. Have you used Swift in production code ? If yes please share the duration
2. Have you used RxSwift in production code? What were the common scenarios for using it ?
3. Have you used Combine in production code? What were the common scenarios for using it ?
4. Have you used GCD or Operation queues in production code? What were the common scenarios for using it ?
5. Have you used CocoaPods or Swift Package Manager for dependancy handlings in any of the projects you have worked ? What were the common scenarios for using it ?
6. Have you used any of MVVM or VIPER or any other architecture in production code? Please specify which one.
7. What size team have you been a part of? Were there interactions with designers, Product Managers and/or testers?
8. Share links of your app/s on the App Store that you have contributed to.

1. Role: IoT Application Development (Java) Skill Set:

• Proficiency in Java 11.
• Strong knowledge of Spring Boot framework.
• Experience with Kubernetes.
• Familiarity with Kafka.
• Understanding of Azure Cloud services.

1 Experience: 3 to 5 years Location: Bangalore ; Notice period : Immediate Joiners

1. Job Description: We are seeking an experienced IoT Application Developer with expertise in Java to join our team in Bangalore. As a Java Developer, you will be responsible for designing, developing, and deploying IoT applications. You should have a solid understanding of Java 11 and the Spring Boot framework. Experience with Kubernetes and Kafka is also required. Familiarity with Azure Cloud services is essential. Your role will involve collaborating with the development team to build scalable and efficient IoT solutions using Java and related technologies.

EXP-Developer-4 to 12 years

         Must have low-level design and development skills.  Should able to design a solution for given use cases. 

• Agile delivery-  Person must able to show design and code on a daily basis
• Must be an experienced PySpark developer and  Scala coding.   Primary skill is PySpark
• Must have experience in designing job orchestration, sequence, metadata design, Audit trail, dynamic parameter passing and error/exception handling
• Good experience with unit, integration and UAT support
• Able to design and code reusable components and functions
• Should able to review design, code & provide review comments with justification
• Zeal to learn new tool/technologies and adoption
• Good to have experience with Devops and CICD

Job Description:

 We are looking for a JavaScript Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include implementing visual elements and their behaviors with user interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions.

We're looking for a Frontend Engineer - IONIC with strong experience in multiplayer Web + Mobile Games.

• Strong understanding of JavaScript, its quirks, and workarounds
• Practical HTML5, CSS, Node / IONIC JavaScript experience
• Good understanding and knowledge of advanced JavaScript libraries and frameworks such as AngularJS, Knockout JS, Backbone JS, React JS, etc.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues
• Familiarity with JavaScript module loaders, such as Require.js and AMD
• Familiarity with front-end build tools, such as Grunt and Gulp.js
• Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
• Good understanding of browser rendering behavior and performance
• Using IONIC Framework, you will be a part of a strike team to create real-time multiplayer games on Web and iOS/Android/Windows devices.

If you are looking forward for this opportunity, kindly apply with us with below asked details:

Total Experience:

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