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Java
Spring Boot
C++A back-end developer is a web developer or engineer who works with at the back end of a website or application. In this sense, will work on Java code for application development comprehending what users want from the finished product, developing design documentation for the application, debugging and repairing code, and testing the softwares.
SKILLS:
- Core Java: Collections, Generics, data structures, Oops concepts, Exception handling, Design patterns, Data Structure.
- Mysql,C++
- Knowledge of Angular
- Candidate should have working knowledge on web services
- Hands on experience on Kubernetes, Docker, Python, AWS, Springboot.
- Proven hands -on experience in software and app development using Java Platforms
- Telecom industry experience is a must
COMPETENCIES:
- Plan and Organize: Plan and organize activities in a clear and accurate manner
- Achievement Orientation: Meets predetermined standards
- Meticulous attention to detail: Recognizes obvious information
- Teamwork: Collaborates with others to get the work done and achieve team goals
MINIMUM QUALIFICATION:
- B.E/ B.Tech/ MCA
REQUIRES EXPERIENCE:
- 3 -13 years of relevant experience in Java development
- Project Business Analyst
- Incumbent should have knoledge of CPaaS
- Should be ready to work in telecom sector
- CPaaS , Position 1, Experience 1year to 3 year , Pay Scale 5 Lacs to 5.5 Lacs (for 3Years Exp.) 3.5 to 4 Lacs (for 1 year to 2 year exp),
- location- Mumbai
We are seeking a dynamic and experienced Business Solutions Manager to lead our customers across
the globe in the telecom industry. The ideal candidate will play a key role in driving business growth by
providing strategic solutions to clients, overseeing technical pre-sales activities, and ensuring effective
collaboration between sales and technical teams.
Major Areas of Responsibilities
• Determines customers’ products needs and desires by market research. Well versed
with defining Product Definition Documents
• Recommends the nature and scope of present and future product lines by reviewing
product specifications and requirements; appraising new product ideas and/or product
• Assesses market competition by comparing the company’s product to competitors’
products
• Provides source data for product line communications by defining product marketing
communication objectives
• To increase market share, work closely with sales team to develop product sales
strategies.
• Provides information to management by preparing short-term and long-term product
sales forecasts and special reports and analyses; answering questions and requests
• Help sales to close deal by providing solution based on company’s product offering
• Brings new products to market by analyzing proposed product requirements and
product development programs; preparing return-on-investment analyses; establishing
time schedules with Technology team
• Determines product pricing by utilizing market research data; reviewing production and
sales costs; anticipating volume; costing special and customized orders
• Maintain and Upgrade professional and technical knowledge
• Contributes to team effort by accomplishing related results as needed.
• Some technical knowledge is preferable in the Mobile domain.
Qualification:
Bachelor’s Degree or Higher
In-depth understanding of telecommunications products, services, and solutions.
Familiarity with network architecture, mobile technologies, and emerging telecom
trends.
Certifications
Proven track record in pre-sales activities, including solution design, proposal
development, and client presentations.
Ability to translate technical features into business benefits for clients.
Experience in leading and managing a pre-sales team.
Strong leadership and team collaboration skills.
5+ years of experience in RFP management.
Knowledge & Skills required:
Technical Aptitude
Communications & Interpersonal Skills
Sales Acumen
Presentation Skills
Analytical and Problem-Solving Skills
Team Collaboration
Negotiation and Contract Management
Innovation & Strategic Thinking
Product Knowledge
Market Awareness
Understanding of Business Process
Tech-Savviness - Eg - CRM's, Tools
Position Overview:
We are seeking a highly motivated and analytical individual to join our team as a Market Research and
Competitive Intelligence Analyst, specializing in enterprise technologies and telecom markets. As an integral
member of our organization, you will be responsible for gathering, analyzing, and interpreting data to provide
strategic insights and recommendations to support our business decisions and competitive positioning. This role
requires a deep understanding of the enterprise technologies and telecom sectors, as well as strong research,
analytical, and communication skills
Job Description:
o Conduct comprehensive market research:
Identify and analyze market trends, industry developments, and emerging technologies in the
enterprise technologies and telecom markets.
Gather data on market size, market share, growth rates, customer needs, and competitive landscapes.
Monitor regulatory changes, industry standards, and policy developments impacting the sector.
Utilize primary and secondary research methods to collect relevant data, including surveys, interviews,
and data analysis tools.
o Perform competitive intelligence analysis:
Identify key competitors in the enterprise technologies and telecom markets and track their activities,
strategies, and performance.
Analyze competitors' product offerings, pricing strategies, market positioning, and go-to-market
approaches.
Evaluate strengths, weaknesses, opportunities, and threats (SWOT) of competitors.
Conduct benchmarking analysis to assess our company's performance against competitors and identify.
areas for improvement.
o Generate strategic insights and recommendations:
Synthesize market and competitive data to extract meaningful insights and actionable
recommendations.
Collaborate with cross-functional teams to provide strategic guidance for product development,
marketing campaigns, and sales strategies.
Present findings, reports, and recommendations to senior management and stakeholders in a clear and
concise manner.
Stay abreast of industry trends, best practices, and technological advancements to inform strategic
decision-making.
o Maintain industry knowledge and expertise:
Continuously update knowledge of enterprise technologies and telecom markets through research,
industry events, and networking.
Build relationships with industry experts, analysts, and vendors to gain insights and access to relevant
information.
Act as an internal subject matter expert, providing guidance and training to colleagues on market.
research and competitive intelligence methodologies.
Team Management:
Qualifications and Skills/ Experience, Expertise:
o Previous Experience in a Related Field Preferred; Proven work experience as a Market Research Analyst,
o bachelor's degree in business, marketing, economics, or a related field. A master's degree is preferred.
o Proven experience in market research, competitive intelligence, or related fields within the enterprise
technologies and telecom sectors.
o In-depth knowledge of enterprise technologies, such as cloud computing, cybersecurity, artificial intelligence,
and data analytics.
o Familiarity with telecom services, network infrastructure, wireless technologies, and telecommunications
regulations.
o Proficient in gathering, analyzing, and interpreting quantitative and qualitative data from various sources.
o Strong analytical and critical thinking skills, with the ability to translate data into actionable insights and
recommendations.
o Excellent written and verbal communication skills, including the ability to present complex information in a clear
and concise manner.
o Proficiency in using market research tools, data analysis software, and Microsoft Office suite.
o Detail-oriented with strong organizational and project management skills.
o Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
o Strong business acumen and a keen interest in staying up to date with industry trends and developments
o Strong interpersonal skills and an ability work as part of a team, both physical and virtual
o Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude;
Strong listening and storytelling skills.
o Enthusiasm for working in a high profile, fast-paced startup culture.
o Responsible and self-motivated; Strong analysis skills; Ability to learn new technologies; Ability to multitask and
prioritize between competing activities
o Expertise in MS office - Excel, Word & Power Point documents.
Key Deliverables: Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for the Market Research and
Competitive Intelligence Analyst. These KPIs and KRAs are designed to evaluate the performance and contribution of the Market Research and Competitive Intelligence Analyst in enterprise technologies and telecom markets. They focus on areas such as market share analysis, competitor analysis, customer insights, strategic recommendations, research accuracy, industry expertise, cross-functional collaboration, and process improvement.
o KPI: Market Share Analysis
Measure and track changes in market share for our company and key competitors.
Assess the impact of market share changes on business performance.
Develop strategies to improve or maintain market share in target markets.
o KPI: Competitor Analysis
Monitor and analyze competitor activities, including product launches, marketing campaigns, and
pricing strategies.
Provide regular updates on competitor strengths, weaknesses, and market positioning.
Identify opportunities and threats in the competitive landscape and propose counterstrategies.
o KPI: Customer Insights
Gather customer feedback and conduct surveys to understand customer preferences, needs, and
satisfaction levels.
Translate customer insights into actionable recommendations for product development, marketing,
and customer service improvements.
Track customer satisfaction scores and measure the impact of initiatives on customer loyalty and
retention.
o KPI: Strategic Recommendations
Provide timely and valuable strategic recommendations based on market research and competitive
intelligence.
Evaluate the potential impact of strategic initiatives on business performance and market positioning.
Monitor the implementation of strategic recommendations and measure their effectiveness.
o KPI: Research Accuracy and Timeliness
Ensure accuracy and reliability of research data and information.
Adhere to research methodologies, data collection processes, and quality standards.
Deliver research reports and insights within defined timelines to support decision-making processes.
o KPI: Industry Knowledge and Expertise
Stay updated with industry trends, emerging technologies, and regulatory changes in enterprise.
technologies and telecom markets.
Participate in industry events, webinars, and conferences to expand knowledge and network with
industry professionals.
Share industry insights and best practices with the team and contribute to thought leadership
activities.
o KRA: Cross-functional Collaboration
Collaborate with product management, sales, and marketing teams to align market research findings.
with business strategies.
Provide support and guidance for product development, marketing campaigns, and sales initiatives
based on market insights.
Foster a culture of knowledge sharing and collaboration across departments.
o KRA: Process Improvement
Identify opportunities to streamline and improve market research and competitive intelligence.
processes.
Implement best practices, tools, and technologies to enhance efficiency and effectiveness.
Measure the impact of process improvements on the quality and timeliness of deliverables.
Education: Any graduate, with digital certifications (a must)
Python
Django
FlaskC++Mandatory Skill set : C++ and Python - UNIX- Database - SQL or Postgres
Developer Role EXP : 3 to 5yrs
Location : Bangalore /Chennai/Hyderabad
1. Strong proficiency in C++ , with fair knowledge of the language specification (Telecom experience is preferred).
2. Proficient understanding of standard template library (STL): algorithms, containers, functions, and iterators
3. Must have experience on Unix platforms, should possess shell scripting skills.
4. Knowledge on compilers(gcc, g) and debugger (dbx). Knowledge of libraries and linking.
5. Good understanding of code versioning tools (e.g. Git, CVS etc.)
6. Able to write and understand python scripts (both python2 and python3)
7. Handson with logic implementation in python and should be familiar with list comprehension and is comfortable in integrating it with C++ and Unix scripts
8. Able to implement multithreading in both C++ and Python environment.
9. Familiar with Postgres SQL.
C++ developer with Python as secondary - 3 to 4 yrs exp / should be CW.
should have 1-2 years exp in Telecom products like Ericsson , mitel, avaya , ip based pbx , video conference and troubleshooting
It’s a global role responsible for managing the product throughout the product lifecycle from
planning to execute in support of organizational strategy and objectives.
Responsibilities:
• Write detailed user stories and acceptance criteria, draft user flows, and communicate
project scope effectively, and manage products through development, QA, UA
Testing, and launch
• Ability to understand business and technical requirements & conceptualize end-to-end solutions
• Ensure requirements are communicated effectively to the business, design,
operations, CS and development teams.
• Manage agile product development process from a product management point of
View
• Participate in scrum meetings, planning, reviews and retrospectives
• Maintain and prioritize the product backlog and track feature releases with different
stakeholders
• Work with QA and engineering teams to streamline system integration, test and
improve product features
• Serve as an in-house expert for our products and become the go-to person for all
functional issues
• Manage all aspects of in-life products, including customer feedback, requirements,
and issues
• Have Strong OSS/BSS requirement gathering and solution experience (Telecom
domain).
• Minimum 5-7 years of experience in Telecom products e.g CRM, SDP, Billing &
Service provisioning.
Skills and Qualifications:
• A Bachelor’s degree in Computer Science, Engineering or equivalent is preferred
• 5-7 years of experience in product development & management expertise in the
payments / mobile app/consumer application/telecom domain
• Tech savvy and passionate about building products.
• Experience in technical documentation is a must.
• Prior experience in product development or management is desirable but not
mandatory
• Excellent writing and editing skills in Microsoft Word, Excel, and PowerPoint
• Comfortable using Google Analytics, Slack, Trello, Jira, Confluence, and/or similar
analytic tools, testing platforms, and tracking tools
• Understanding and capability to define Call flows, Business flows, use case flows and
documents them
• Have worked on integrations with the multi-vendor environment
Domain Experience -Thorough understanding of Telecom Business Processes domain
knowledge in all or either of these areas·
• Mobile, Broadband & Internet of Things, MVNO/MVNE
• PCRF, OCS, IMS, AAA, Partner Management,
• Activation, Provisioning, Fulfilment
• Understanding of technical knowhow on 4G, 5G, LTE, Mobile broadband, and Wifi
solutions
• Telecom OSS and BSS system
geography, ABPs (Agents), LAs and customer’s location (as and when required).
You will be evaluated on your ability to build a strong distribution and sustainable network to meet
your business targets (No. of active, successful ABPs (Agents) and LAs, distribution build up and
overall premium targets).
As a team manager, you will accompany the team of ABPs on pre and post sales such as claim
settlement.
HDFC Life believes in technology driven sales and you will learn new technology/Mobility
enhancements, to comply with the Sales Management Process.
As a business development professional you will be uphold organizational values in every action
and ensure business ethics and integrity. You are expected to be compliant to regulatory and
statutory regulations
PythonJava
Preference - Having experience in Telecom Domain.
You Will Do...
- Test the performance and robustness of the product to help determining the stability, scalability, and dimensioning
- Oversee preparation and verification of test environments in conjunction to developing test simulators and automation
- Capture and detail the outcome of test executions and all information needed to support ongoing measurements and reporting on risks, defects, tests, and coverage
- Report on the test execution in a timely manner with attention given to achieving outstanding quality
- Identifies issues, proposes system improvements, and performs repetitive test execution to resolve identified issues.
- Evaluate and research new tools and practices to improve the execution and processes
- Define the automation strategy to reduce the lead time of Performance testing
- Collaborate with microservice teams on test and integration with a focus on customer experience
- Design & execute test automation suite on solution level
- Continuously improve quality assurance through test management
- Develop and maintain the test automation infrastructure
- Operate pipelines for continuous delivery of microservices and SW packages
- Work with internal/external organizations and partners.
You will bring...
- Education: BS or MS in computer Science or acceptable equivalent
- Experience with UNIX/Linux operating system
- Min years of experience: 5 to 7 years of experience in Quality Assurance, Test Automation or similar role in development
- Strong understanding of Test methodology, reporting and automation
- Understanding and experience in Software Performance testing, analysis of highly integrated Enterprise application
- Knowledge on K8's deployment on Cloud Infra (AWS EKS Cluster)
- Hands-on experience on Helm Charts, config maps configuration changes, kubectl utility, Helm install and Upgrade
- Working knowledge on Load testing tools like JMeter, Postman, SoapUI, LoadRunner
- Hands-on knowledge on the Cassandra, Oracle, EDB, NoSQL DB like Cassandra
- Experience with Ci/CD Pipeline using Jenkin
- Good troubleshooting skill analyzing the thread dump, Memory heap dump
- Experience analyzing CPU/Memory consumption from the JProfiler or other tools.
- Strong programming Scripting & Programming languages - Python, Java, ANSIBLE, Shell
- System Monitoring and Reporting Tools - Grafana, Prometheus, JIRA, X-Ray, Dynatrace
- Good knowledge of wireless communication systems, lab troubleshooting and test automation technique/tools
- Good understanding of test automation framework with TestNG or JUnit
- Knowledge of cloud-native core principles, DevOps, ADP, Docker, Kubernetes, WRCP, RH OCP
- Experience in making shell scripts on-demand basis to automate the small or medium day to day work
- Experience communicating directly with daily status updates, Risk Mitigation & Results Closure.
- Strong programming, scripting, testing, and debugging skills
- Ability to work with Architect and Development team to define the key metrics and use cases to test the product stability and scalability
Position
Position Title: Tele sales Executive
Location: Mumbai.
Reporting Manager: Tele sales Manager/Lead
We hustle Monday - Friday (1st & 3rd Saturday)
Industry: Insuretech
Vertical Summary
Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?
This is the problem we are trying to solve by creating innovative products in this space.
Roles & Responsibilities
- Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
- To utilize inbound/outbound calls to cross-sell & up-sell products/services
- To share and record accurate information of communication with customers to update database
- Answer questions regarding products/services to ensure customer satisfaction
- Ask relevant questions to understand customer requirements.
- Develop and sustain relationships with customers to encourage repeat business.
- Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Meet/exceed daily and monthly targets with respect to call volume and sales
Professional Experiences
- Proven experience working as a telesales executive or customer service role
- Proven track record of successfully meeting sales targets preferably over the phone
- Good knowledge of relevant computer programs and telephone systems
- Proficient in all Microsoft Office applications.
Functional & Behavioural Competencies
- Strong analytical and problem-solving skills.
- Strong negotiation and consultative sales skills.
- Growth and aggressive delivery, targets-oriented mind-set
- Ability to deliver in high pace environment
- Strong organizational skills
- Excellent communication and customer service skills.
What do we offer?
- Attractive salary & performance-linked bonuses
- Health Insurance benef
- Fun, casual & flexible work environment
- Entrepreneurial, forward-looking, growth-driven & open work culture
Role : Head – Key accounts and strategic partnerships ( Unified Comm )
Qualification : Btech desirable with additional Business Diploma / Degree
Function – Drive both Wholesale & Enterprise VOIP Business Revenues on national and Global phase,
VOIP Business includes Outbound VOIP ( Traffic of Call Centre , CLI , NCLI ) and Inbound VOIP ( DID’s , Two Way DID’s , Toll Free No’s , VMN’s etc )
Should have handled min of a Annual Million USD Revenue business Portfolio
Enterprise VOIP SIP Trunks and SIP Trunk Solutions
Unified Comm Solutions Like MS Teams Direct Routing Services or others
SMS Services exposure with A2P ( Application to Person ) SMS
NOC support co-ordination Understanding
Skills – Should be having Solution sale bent of mind to enhance penetration in Enterprises/ SME’s and creating Value .
Characteristics – Should be a Self Motivated Individual willing to excel in his career
B2B sales
Direct sales
Internet Markeing
Lease Lined
MPLS
MArketing
B2B sales
Direct sales
Internet Markeing
Lease Lined
MPLS
Kubernetes
Docker
Amazon Web Services (AWS)Job Brief
The role is to coordinate strategies for defining, deploying, and designing a next-generation, cloud-based unified communications platform. This includes managing all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all products and services, both internally and those integrated with Internet-based services.
Responsibilities:
- Provide ongoing support of the Stage Prod environments that are placed in public clouds;
- Improvement Observability of the Product and Infrastructure it placed in;
- Support integrations with other Products and collaborate with Teams owning them;
- Write high-quality documentation;
- Improve deployment process: CI/CD pipelines, automations and so on and so forth.
Requirements:
Technical Experience:
- Confident Linux administrator and common experience as administrator of services used by customers (internal or external);
- Monitoring Systems and Observability Tools: Prometheus Grafana; ELK;
- CI/CD experience: Git GitLab, Bazel or Jenkins;
- DevOps SRE practices understanding, including common toolset, approaches, deployment strategies et cetera;
- IaaC: HashiCorp Terraform, CloudFormation;
- Public Clouds -Networking, Containers. DNS, other common public clouds services: computing, storages, billing, user management and roles control (AWS);
- Docker Kubernetes: near to CKA level;
- Networks: TCP/IP, NAT/PAT, HTTP(s), DNS;
- Basic experience with databases administration (MySQL or PostgreSQL);
- Automations: Python in Linux Administration;
- Understanding of Change Incident management processes
PythonMandatory skills
- Singleview
- Experience in C++, Python & Perl
- Broad understanding of UNIX operating environment
Secondary exp:
- Experience with multi-user, complex software applications
- Mix platforms such as Windows/ Linux
- Able to gain a basic understanding of client requirements.
Soft Skills required :
- Should be self-motivated and self-driven
- Ability to work with team members across the globe
- Excellent interpersonal and written communication skills
- Ability to define, implement and work to a schedule
- Good time management skills
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure the functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
- Provide technical assistance with computer hardware and software
- Resolve issues for staff via phone, in person, or electronically
- Resolve technical issues in a timely manner using available resources within the company
- LTE with 5G/4G Experience
- Understanding of LTE/5G/4G end-to-end flows
- Working experience on UEs and/or RAN side
- Good understanding of L1/L2/L3 protocols on the Air interface
- Tools and Analytical Skills
- Log Analysis Experience
- Working experience with end-to-end setups
- Scripting experience on Keysight/Anite/Anritsu/R&S tools.
- Python/C/C++
- Extensive Test Automation Experience and/or development experience using Python or any (scripting) language (for at least one year)
- Understanding basic OOPS concepts
· 7-15 years’ experience in a telco Service provider environment, planning/configuring/documenting network assets and inventory.
· Demonstrate good technical expertise to vendor equipment : WDM (Ciena / Infinera /Adva), Ethernet, IP (Cisco/Ciena/Nokia/Juniper), Voice (DMS, EWSD)
· Good understanding of WDM and Ethernet technologies.
· Experience of Infrastructure planning and network rollout
· Exposure to Infrastructure element planning / implementation e.g. Copper, Fibre , Racks, Telecom Nodes , Power plants , Transmission Towers etc.
· Proficient in MS-Excel and Visio
· Experience in planning and implementation of large scale network transformation programme
· Prior experience of statistical modelling techniques, AI/ML models etc. will be value add
· Working knowledge of reporting packages (Business Objects, QLIK Power BI etc.), ETL frameworks will be an advantage.
· Knowledge of statistics and experience using statistical packages for analysing datasets (MS Excel, SPSS, SAS etc.)
· Experience on Python, R and other scripting languages is desirable, but not must
TITLE: Guest Relationship Executive (GRE)
DEPARTMENT: Sales
REPORTING TO: Club Manager (CM) / Deputy Club Manager (DCM)
GENERAL SUMMARY:
The Guest Relation Executive (GRE) will represent the UFC GYM by providing a
welcoming, informative and entertaining experience for all members and guests during
their visits. The GRE’s are responsible for driving (non-members) into the gym in order
to deliver industry leading customer services to them as well as our current members.
This service must translate into exceeding personal revenue targets issued by
management through both internal and external prospecting. This is a full-time position
reporting directly to the Deputy Club Manager & Club Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Lead Generation & Appointment Booking
Personal minimum expectation: Minimum 50 follow-up calls per day, Minimum 7
appointments booked and confirmed per day and Minimum 2 membership
enrolment per day, 2 personal coaching enrolments per week and two units of
merchandise sales per week.
External marketing, promotions and prospecting. This is a daily activity and
requires off site promotions including distributing passes, building relationships
with local merchants and branding events to inform the community of UFC gym
and services, ultimately resulting into leads. (A lead is a non-members name and
contact information.
Internal marketing and prospecting. This includes collecting leads at the point of
enrolment and from the current member base through relationship building and
referral tables. These activities must translate into lead gathering.
Book membership appointments through productive prospecting activities and
meet or exceed monthly appointment goals set forth by the company.
Ensure that appointments are booked to translate into enough guests and meet
or exceed monthly guest goal set forth by the company.
2. Guest Touring, Membership Presentations, & Personal Production
Ensure that 100% of guests taken through a tour. These tours should translate
into enrolling half of the guests that are seen on a membership (50% Closing) and
20% of them enrolling with Personal Training.
Use the company approved presentation when presenting membership options
to non-members. Ensure each new member meets a manager before completing
the sales process and exiting the gym. Proper presentation and introductions to
the manager should translate to 50% closing of guests.
Ensure Personal Sales Target goals are met or exceeded each month for New
Member Sales Revenue, Renewal membership Sales Revenue, Personal Coaching
Sales Revenue and Merchandise Sales Revenue.
Ensure integrity of each sale.
3. Customer Service
Follow up with members that have enrolled to ensure we are exceeding
expectations.
Provide the highest level of customer service possible when communicating and
interacting with guests.
Assist in maintaining a clean, hygienic and operational facility.
Accountable for saving members that are requesting to cancel their membership.
If the Membership Specialist is unable to convince a member from cancelling
they must have any manager meet the member and sign off on the cancelation.
Recording all customer feedback & complaintsand sharing the same with DCM,
CM, GM and the Top Management.
Filing and reporting members incident report with the DGM/ CM/ GM and top
Management.
Updating the members on any rescheduling or cancellation of scheduled classes.
4. Miscellaneous
Sales Schedule: All GRE’s must be available to work Weekends and
Holidays. Requests for days off must be given in writing and exceptions
can be made by the General Manager.
Mandatory Meetings: Monthly “All Team Meeting” and “Daily
Production Meetings” are mandatory.
Follow, implement and audit all rules, regulations and guidelines of the
organisation.
ORGANIZATION RELATIONSHIPS: The GRE’s will interact with club staff, including the
Operations and Fitness Departments as well as the Guest Relations Team. The
Membership Specialist will also communicate with members, guests and vendors in the
community regarding company promotions and membership packages to support club
sales.
This position description intends to describe the general nature and level of work being
performed by people assigned to this job. It is not intended to include all duties and
responsibilities. The order in which duties and responsibilities are listed is not
significant.
Identifies business opportunities by identifying prospects.
Sells products by establishing contact and developing relationships with prospects;
recommending solutions.
Outbound calling on data collected through lead generation activities / secondary data
sources.
Daily follow-ups on older leads and work on new leads.
JavaC++C++ or Java developer expertise
You will be responsible for breaking down specific project and marketing requirements into detailed engineering requirements. You should have a strong ability to negotiate and build consensus among multiple stakeholders and groups including pre-sales, marketing, and engineering. You will be the owner and go-to person for all the specific customer technical requirements. Specifically, you may be required to :-
• Review and understand customer requirements and articulate them explicitly back to R&D and internal teams.
• Work with marketing/product management, sales and customer technical experts as needed to collect detailed customer/project technical requirements.
• Work with technical leads and architects to breakdown the technical requirements into detailed engineering (both development engineering and validation engineering) requirements for consumption by various internal groups.
• Ensure product compliance with relevant industry standards and specifications.
• Assess the need for additional documentation and collateral and ensure that the content is adequate and accurate.
• From time-to-time represent Savari in Industry technical committees, workshops, and other events.
• Work with internal teams to formulate internal engineering roadmaps.
• Responsible for providing feature support and new feature development as per customer deployment needs.
• Analyze technologies, framework and make appropriate suggestions (demos, POCs) to influence product direction.
• Assist the Sales Group in answering requests for information, proposals, solution descriptions, and feature requirements.
Should have the following expertise:
• You need to be self-organized and a self-starter .
• Excellent customer facing skills with a strong drive to solve customer problems.
• Experience with formulating engineering requirements based on marketing requirements is a must.
• Balance of business and technology acumen, including the ability to articulate high-level technical solutions to business problems.
• Prior experience in Embedded C & Linux knowledge is a huge plus.
• Prior experience in an automotive/networking/telecom domain is a must.
• Hands-on experience in networking/telecom/wireless protocol development is a plus.
• Good verbal and written communication.
• Ability to work in a fast-paced environment.
• Candidates with V2X background will be a huge plus.
React.js
React Native
Redux/Flux
Data Analytics
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