TELECOM ENGINEER

Job Summary:

As an AI Developer, you will build the AI-powered components of our solutions — LLM-based extraction, classification, summarisation, NLP, OCR pipelines, RAG patterns, and intelligent automation. You will

partner with the Business Analyst(s) to deeply understand the business problem, with the AI Architect to align on the technical design and reusable framework, and with our Automation Developers to integrate

your AI components into orchestration engines, configurable web interfaces, and end-to-end automated workflows.

Responsibilities:

• Partner with the Business Analyst from the earliest stages of every engagement to understand the business problem, the data flow, the upstream triggers, and the downstream consequences before writing a single line of code.
• Work with the AI Architect to align on the solution design, the reusable framework to be extended, the cloud-native architecture, and the LLM/NLP/OCR approach for each engagement.
• Develop AI-powered components for solutions across Finance & Accounting use cases — invoice and document extraction, contract abstraction, anomaly detection, classification, summarization, conversational interfaces, RAG-based knowledge retrieval and many more.
• Build cloud-native solutions on Microsoft Azure — leveraging Azure OpenAI, Azure AI Services (Document Intelligence, Vision, Language), Azure Functions, Azure Storage, Azure SQL, Service Bus, and Azure API Management — ensuring every solution is scalable and secure by design. You will use Claude and Microsoft 365 ecosystem also depending on the business requirements.
• Implement enterprise-grade logging across every system and user activity, so that every action in production is traceable, observable, and auditable.
• Build solutions that are highly configurable — no static or hard-coded values — with parameters such as processing volume, run schedule, batch size, model temperature, confidence thresholds, and human-in-the-loop split exposed for end-user control.
• Develop and continuously improve a library of reusable LLM components — prompt templates, RAG patterns, document chunking, evaluation harnesses, guardrails, and output parsers — so that no new AI module is written from scratch when an existing one can be extended.
• Collaborate with Automation Developers to ensure every AI solution plugs cleanly into the COE’s orchestration engine, the configurable web interface that shows real-time progress to end users, and the broader automation flow.
• Treat every business problem as an opportunity to ask whether the underlying process can be improved before reaching for an AI hammer — and raise this constructively with the Business Analyst, AI Architect, and stakeholders when you see it.
• Implement responsible AI practices — prompt injection defence, output validation, hallucination grounding, PII handling, content filters, and access controls — because we work with sensitive financial and contractual data.
• Build evaluation harnesses and test sets for every AI component you ship — measuring accuracy, precision, recall, latency, cost, and drift over time.
• Write clean, well-documented, and well-tested code in Python and / or .NET / C#, with appropriate unit tests, integration tests, and CI/CD pipelines on Azure DevOps.
• Support UAT and production cutover alongside the Business Analyst and Automation Developers, debug production issues quickly, and contribute to post-go-live hypercare

Must Have Skills:

• 5 to 10 years of overall software development experience, with a meaningful portion of the last
• 2–3 years dedicated to building production AI / GenAI / NLP / OCR solutions.
• Hands-on production experience with Large Language Model APIs — Anthropic Claude, OpenAI /
• Azure OpenAI, or equivalent — including prompt engineering, structured output extraction, function / tool calling, and streaming.
• Working experience with Retrieval-Augmented Generation (RAG) patterns — embeddings, vector stores (Azure AI Search, Pinecone, FAISS, or equivalent), chunking strategies, hybrid search, and retrieval evaluation.
• Hands-on experience with at least one OCR / Document Intelligence platform — Azure AI Document Intelligence (Form Recognizer), AWS Textract, Google Document AI, or equivalent — including post-OCR LLM-based extraction and validation.
• Strong programming skills in Python and / or .NET / C#, with practical experience writing production-grade, maintainable, well-tested code.
• Hands-on experience building cloud-native applications on Microsoft Azure — Azure Functions, AKS, Azure Storage, Azure SQL, Cosmos DB, Service Bus, Event Grid, Azure API Management — with a strong appreciation for scalability and security.
• Working understanding of microservice architecture, RESTful APIs, asynchronous messaging, and event-driven patterns.
• Demonstrable experience implementing structured logging, observability, and monitoring — Azure Monitor, Application Insights, Log Analytics, or equivalent — in production systems.
• Experience designing and implementing configurable systems — externalized configuration, feature flags, parameterised workflows — so end users can adjust operational metrics without a developer touching code.
• Experience integrating AI components into orchestration engines and workflow platforms (e.g. Azure Logic Apps, Durable Functions, Power Automate, Camunda, Airflow, or RPA platforms such as UiPath / Power Automate Desktop / Blue Prism).
• Comfort building or contributing to web interfaces (React, Blazor, or equivalent) that display progress, exceptions, and end-user controls in real time. This is not a mandatory requirement but will be an advantage.
• Strong understanding of responsible AI — prompt injection, hallucination, grounding, PII handling, evaluation, and guardrails — with a track record of applying these in production code.
• Experience with CI/CD on Azure DevOps or GitHub Actions, Git-based workflows, and basic DevOps / MLOps / LLMOps practices.
• Working knowledge of Agile / Scrum delivery.

Good to Have Skills:

• Exposure to or genuine interest in Finance & Accounting business processes is a strong plus. Prior experience in real estate, fintech, banking, shared services, or finance transformation.
• Certifications such as Microsoft Certified: Azure AI Engineer Associate, Azure Developer Associate, or equivalent.
• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Data Science, or a related field.

Why choose us?

Bits in Glass is a leading software consulting firm specializing in innovative data solutions and enterprise applications.

• Industry Leader:

1. Bits in Glass(BIG) has been in business for more than 20 years. In 2021 Bits in Glass joined hands with Crochet Technologies, forming a larger organization under the Bits In Glass brand to better serve customers across the globe.
2. Offices across three locations in India: Pune, Hyderabad & Chandigarh.
3. Specialized Pega partner since 2017, delivering Pega solutions with deep industry expertise and experience.
4. Proudly ranked among the top 30 Pega partners, Bits In Glass has been one of the very few sponsors of the annual PegaWorld event.
5. Elite Appian partner since 2008, delivering Appian solutions with deep industry expertise and experience.
6. Operating in the United States, Canada, United Kingdom, and India.
7. Dedicated global Pega CoE to support our customers and internal dev teams.
8. Specializes in Databricks, AI, and cloud-based data engineering to help companies transition from manual to automated workflows.

• Employee Benefits:

1. Career Growth: Opportunities for career advancement and professional development.
2. Challenging Projects: Work on innovative, cutting-edge projects that make a global impact.
3. Global Exposure: Collaborate with international teams and clients to broaden your professional network.
4. Flexible Work Arrangements: Support for work-life balance through flexible working conditions.
5. Comprehensive Benefits: Competitive compensation packages and comprehensive benefits including health insurance, and paid time off.
6. Learning Opportunities- Great opportunity to upskill yourself and work on new technologies like AI-enabled Pega solutions, Data engineering, Integration, cloud migration etc.

• Company Culture:

1. Collaborative Environment: Emphasizes teamwork, innovation, and knowledge sharing.
2. Inclusive Workplace: Values diversity and fosters an inclusive environment where all ideas are respected.
3. Continuous Learning: Encourages professional development through ongoing learning opportunities and certifications.

• Core Values:

1. Integrity: Commitment to ethical practices and transparency in all business dealings.
2. Excellence: Strive for the highest standards in everything we do.
3. Client-Centric Approach:

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

● Design, develop, and maintain software applications using .NET Core ,C#

● Write clean, maintainable, and efficient code

● Collaborate with cross-functional teams to analyze requirements, design solutions, and implement new features

● Develop and implement unit tests and integration tests to ensure software quality

● Participate in code reviews and provide constructive feedback to peers

● Lead requirements/tasks and guide/mentor junior software engineers in the development process and help them grow their technical skills

Required Skills:

● B.E/B.Tech in computer science

● 4 - 7 years of experience

● Hands-on experience following skills

MS Technologies: NET CORE 5+, C#

Backend : MSSQL/MySQL/Postgres 

● Good understanding of Cloud technologies like Azure/AWS.

● Strong understanding of Design Principles, Design patterns and Microservices Architecture.

● Excellent problem-solving, critical thinking, and communication skills

● Must understand full stack development frameworks including knowledge of building scalable APIs, interfaces, software components, schema design, availability, and latency preferably in a cloud environment.

● Worked in fast-paced environment product startup/startup-like culture in an Agile software development environment

Roles and Responsibilities

• Design and update job descriptions

• Source potential candidates from various online channels (e.g. social media and other platforms like Naukri, Indeed, Shine, etc)

• Craft recruiting emails to attract passive candidates
• Screen incoming resumes and application forms

• Conduct a telephonic interview of candidates

• Advertise job openings on the company’s careers page, social media, job boards, etc

• Provide shortlists of qualified candidates to the manager.

Requirements and skills

• Proven work experience as an HR Recruiter or similar role
• Familiarity with Applicant Tracking Systems and resume databases

• Experience with sourcing techniques

• Solid verbal and written communication skills

Profile Summary: The Software Engineer - Full Stack is responsible for software development as a member of a project team. He/she works closely with subject matter experts, business analysts, quality analysts, and others to design, develop, and test software solutions to business problems.

Responsibilities:

• Solve problems of considerable scope and complexity.
• Designing, coding (at least 80%), debugging and optimizing both frontend and backend components as well as internal tools, such as configuration management and development/test environments.
• Help select and incorporate new tools and methods.
• Work closely with project, application, and enterprise architects to develop solutions.
• Drive the continuous evolution of best practices within the development team.
• Identify and recommend where increased automation, performance enhancements, application enhancements and quality enhancements may be incorporated.
• Balance customer and business needs to design, develop, test, and deliver against timelines.
• Contribute to architecture and code design, estimates, code reviews, and documentation to ensure top quality software.
• Keeps current with emerging technologies and technological developments within the industry.
• Monitors and evaluates competitive applications and products.
• Reviews current practices relevant to the solution of assigned projects.
• Remains flexible and responsive to changing priorities and multiple, concurrent responsibilities.
• Be a talent multiplier that motivates the team around them to excel and perform well.
• Other duties as assigned.

Requirements:

• Bachelor's Degree - Computer Science, Management Information Systems, or related field.
• 3-5 years of software development experience.
• Experience in lieu of education: Two years of experience for every year of formal education required. Application development experience using. NET, C#, . NET Core, SQL Server, CSS, and other web development technologies.

Sr. Software Developer

Work Experience: 8+ Years

The Number of Vacancies: 2

Location:  

CTC: As per industry standards

About the Job Description

Senior software developers are responsible for designing, testing, and implementing new and updated software programs. They take on a managerial role and lead the development team with all software development tasks. Their job is to ensure all projects are completed on time and to company specifications.

What We Are Seeking

• Hands-on experience in Core Java and Advanced Java.
• Hands-on Java Framework-Architecture and Advanced Concepts Understanding and Implementation in Real-Time Projects
• Knowledge of Weblogic, Microservices
• Experience in developing APIs and RESTful services using Node JS.
• Strong understanding of the usage and implementation of JWT tokens and access control API development.
• Knowledge of AWS, SSL integration, Docker, Postman
• Extensive knowledge of MongoDB, MySQL, Redis, and Oracle.
• Understanding of how to integrate third-party APIs such as Payment Gateway
• Knowledge of code versioning tools such as GIT
• Must have good analytical, debugging, and problem-solving skills.
• Good communication skills.

Responsibilities

• Produce high-quality code and experience with security implementations.
• Collaborating with front-end developers on the integration of elements.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Work with the QA Team to develop testing protocols to identify and correct challenges.

KNOLSKAPE is looking for a DevOps Engineer to help us build Educational platforms and products that make learning experiential for leaders of the world.

DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, setting up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.

Ultimately, you will execute and automate operational processes fast, accurately, and securely.

Skills and Experience

• 2+ years of experience in building infrastructure experience with Cloud Providers ( AWS / Azure / GCP)
• Build and Deployment Management (Gitlab).
• Experience in writing automation scripts using Shell, Python, and Terraform based.
• Good experience in building pipelines with YAML-based knowledge of the GitLab environment.
• System Administration skill set.
• Docker/Kubernetes container infrastructure and orchestration
• Deploying/operating NodeJs/PHP/LAMP framework-based clusters with infrastructure.
• Monitoring, metrics collection, and distributed tracing
• Infrastructure as code” – Experience with Terraform preferred.
• Strong AWS Deployment Experience
• Provide system-level technical support
• Desire to learn new technologies while supporting existing
  
  

Roles and Responsibilities

• End to End-building CI/CD pipelines using tools like Jenkins and Jenkins Pipelines etc.
• Build CI/CD pipelines to orchestrate provisioning and deployment of both large scale systems
• Develop and implement instrumentation for monitoring the health and availability of services including fault detection, alerting, triage, and recovery (automated and manual)
• Develop, improve, and thoroughly document operational practices and procedures.
• Perform tasks related to securing and keeping the products, tools, and processes you are responsible for securing our infrastructure.
• Agile software development practices
• Understand IT processes, including architecture, design, implementation, and operations
• Open Source development experience
• Self-motivated, able and willing to help where help is needed
• Able to build relationships, be culturally sensitive, have goal alignment, have learning agility

Location: Bangalore

About KNOLSKAPE

KNOLSKAPE is an end-to-end learning and assessment platform for accelerated employee development. Our core belief is that desired business outcomes are achieved best when learning needs are aligned with business requirements, but traditional methodologies for capability development require a new, more updated approach. Keeping with this philosophy, we offer engaging, immersive, and experiential learning and assessment solutions - strategy cascading, business acumen, change management, leadership pipeline, digital capabilities, and talent assessments. Leveraging a blended omnichannel delivery model, KNOLSKAPE offers instructor-led classroom sessions, live virtual sessions, and self-paced courses to suit every learning need.

More than 300 clients in 25 countries have benefited from KNOLSKAPE's award-winning experiential solutions. A 120+ strong team based out of offices in Singapore, India, Malaysia, and the USA serves a rapidly growing global client base across industries such as banking and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure, pharmaceuticals, engineering, auto, government and academia.

KNOLSKAPE is a global Top 20 gamification company, recipient of numerous Brandon Hall awards, and has been recognized as a company to watch for in the Talent Management Space, by Frost & Sullivan, and as a disruptor in the learning space, by Bersin by Deloitte.