Telecom Jobs in Mumbai
Position
Position Title: Tele sales Executive
Location: Mumbai.
Reporting Manager: Tele sales Manager/Lead
We hustle Monday - Friday (1st & 3rd Saturday)
Industry: Insuretech
Vertical Summary
Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?
This is the problem we are trying to solve by creating innovative products in this space.
Roles & Responsibilities
- Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
- To utilize inbound/outbound calls to cross-sell & up-sell products/services
- To share and record accurate information of communication with customers to update database
- Answer questions regarding products/services to ensure customer satisfaction
- Ask relevant questions to understand customer requirements.
- Develop and sustain relationships with customers to encourage repeat business.
- Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Meet/exceed daily and monthly targets with respect to call volume and sales
Professional Experiences
- Proven experience working as a telesales executive or customer service role
- Proven track record of successfully meeting sales targets preferably over the phone
- Good knowledge of relevant computer programs and telephone systems
- Proficient in all Microsoft Office applications.
Functional & Behavioural Competencies
- Strong analytical and problem-solving skills.
- Strong negotiation and consultative sales skills.
- Growth and aggressive delivery, targets-oriented mind-set
- Ability to deliver in high pace environment
- Strong organizational skills
- Excellent communication and customer service skills.
What do we offer?
- Attractive salary & performance-linked bonuses
- Health Insurance benef
- Fun, casual & flexible work environment
- Entrepreneurial, forward-looking, growth-driven & open work culture
Job Brief
The role is to coordinate strategies for defining, deploying, and designing a next-generation, cloud-based unified communications platform. This includes managing all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all products and services, both internally and those integrated with Internet-based services.
Responsibilities:
- Provide ongoing support of the Stage Prod environments that are placed in public clouds;
- Improvement Observability of the Product and Infrastructure it placed in;
- Support integrations with other Products and collaborate with Teams owning them;
- Write high-quality documentation;
- Improve deployment process: CI/CD pipelines, automations and so on and so forth.
Requirements:
Technical Experience:
- Confident Linux administrator and common experience as administrator of services used by customers (internal or external);
- Monitoring Systems and Observability Tools: Prometheus Grafana; ELK;
- CI/CD experience: Git GitLab, Bazel or Jenkins;
- DevOps SRE practices understanding, including common toolset, approaches, deployment strategies et cetera;
- IaaC: HashiCorp Terraform, CloudFormation;
- Public Clouds -Networking, Containers. DNS, other common public clouds services: computing, storages, billing, user management and roles control (AWS);
- Docker Kubernetes: near to CKA level;
- Networks: TCP/IP, NAT/PAT, HTTP(s), DNS;
- Basic experience with databases administration (MySQL or PostgreSQL);
- Automations: Python in Linux Administration;
- Understanding of Change Incident management processes
