5+ Telecom Jobs in Mumbai | Telecom Job openings in Mumbai

1. Project Business Analyst
2. Incumbent should have knoledge of CPaaS
3. Should be ready to work in telecom sector
4. CPaaS , Position 1, Experience 1year to 3 year , Pay Scale 5 Lacs to 5.5 Lacs (for 3Years Exp.) 3.5 to 4 Lacs (for 1 year to 2 year exp),
5. location- Mumbai

We are seeking a dynamic and experienced Business Solutions Manager to lead our customers across

the globe in the telecom industry. The ideal candidate will play a key role in driving business growth by

providing strategic solutions to clients, overseeing technical pre-sales activities, and ensuring effective

collaboration between sales and technical teams.

Major Areas of Responsibilities

• Determines customers’ products needs and desires by market research. Well versed

with defining Product Definition Documents

• Recommends the nature and scope of present and future product lines by reviewing

product specifications and requirements; appraising new product ideas and/or product

• Assesses market competition by comparing the company’s product to competitors’

products

• Provides source data for product line communications by defining product marketing

communication objectives

• To increase market share, work closely with sales team to develop product sales

strategies.

• Provides information to management by preparing short-term and long-term product

sales forecasts and special reports and analyses; answering questions and requests

• Help sales to close deal by providing solution based on company’s product offering

• Brings new products to market by analyzing proposed product requirements and

product development programs; preparing return-on-investment analyses; establishing

time schedules with Technology team

• Determines product pricing by utilizing market research data; reviewing production and

sales costs; anticipating volume; costing special and customized orders

• Maintain and Upgrade professional and technical knowledge

• Contributes to team effort by accomplishing related results as needed.

• Some technical knowledge is preferable in the Mobile domain.

Qualification:

 Bachelor’s Degree or Higher

 In-depth understanding of telecommunications products, services, and solutions.

 Familiarity with network architecture, mobile technologies, and emerging telecom

trends.

 Certifications

 Proven track record in pre-sales activities, including solution design, proposal

development, and client presentations.

 Ability to translate technical features into business benefits for clients.

 Experience in leading and managing a pre-sales team.

 Strong leadership and team collaboration skills.

 5+ years of experience in RFP management.

Knowledge & Skills required:

 Technical Aptitude

 Communications & Interpersonal Skills

 Sales Acumen

 Presentation Skills

 Analytical and Problem-Solving Skills

 Team Collaboration

 Negotiation and Contract Management

 Innovation & Strategic Thinking

 Product Knowledge

 Market Awareness

 Understanding of Business Process

 Tech-Savviness - Eg - CRM's, Tools

Position Overview:

We are seeking a highly motivated and analytical individual to join our team as a Market Research and

Competitive Intelligence Analyst, specializing in enterprise technologies and telecom markets. As an integral

member of our organization, you will be responsible for gathering, analyzing, and interpreting data to provide

strategic insights and recommendations to support our business decisions and competitive positioning. This role

requires a deep understanding of the enterprise technologies and telecom sectors, as well as strong research,

analytical, and communication skills

 Job Description:

o Conduct comprehensive market research:

 Identify and analyze market trends, industry developments, and emerging technologies in the

enterprise technologies and telecom markets.

 Gather data on market size, market share, growth rates, customer needs, and competitive landscapes.

 Monitor regulatory changes, industry standards, and policy developments impacting the sector.

 Utilize primary and secondary research methods to collect relevant data, including surveys, interviews,

and data analysis tools.

o Perform competitive intelligence analysis:

 Identify key competitors in the enterprise technologies and telecom markets and track their activities,

strategies, and performance.

 Analyze competitors' product offerings, pricing strategies, market positioning, and go-to-market

approaches.

 Evaluate strengths, weaknesses, opportunities, and threats (SWOT) of competitors.

 Conduct benchmarking analysis to assess our company's performance against competitors and identify.

areas for improvement.

o Generate strategic insights and recommendations:

 Synthesize market and competitive data to extract meaningful insights and actionable

recommendations.

 Collaborate with cross-functional teams to provide strategic guidance for product development,

marketing campaigns, and sales strategies.

 Present findings, reports, and recommendations to senior management and stakeholders in a clear and

concise manner.

 Stay abreast of industry trends, best practices, and technological advancements to inform strategic

decision-making.

o Maintain industry knowledge and expertise:

 Continuously update knowledge of enterprise technologies and telecom markets through research,

industry events, and networking.

 Build relationships with industry experts, analysts, and vendors to gain insights and access to relevant

information.

 Act as an internal subject matter expert, providing guidance and training to colleagues on market.

research and competitive intelligence methodologies.

 Team Management:

 Qualifications and Skills/ Experience, Expertise:

o Previous Experience in a Related Field Preferred; Proven work experience as a Market Research Analyst,

o bachelor's degree in business, marketing, economics, or a related field. A master's degree is preferred.

o Proven experience in market research, competitive intelligence, or related fields within the enterprise

technologies and telecom sectors.

o In-depth knowledge of enterprise technologies, such as cloud computing, cybersecurity, artificial intelligence,

and data analytics.

o Familiarity with telecom services, network infrastructure, wireless technologies, and telecommunications

regulations.

o Proficient in gathering, analyzing, and interpreting quantitative and qualitative data from various sources.

o Strong analytical and critical thinking skills, with the ability to translate data into actionable insights and

recommendations.

o Excellent written and verbal communication skills, including the ability to present complex information in a clear

and concise manner.

o Proficiency in using market research tools, data analysis software, and Microsoft Office suite.

o Detail-oriented with strong organizational and project management skills.

o Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

o Strong business acumen and a keen interest in staying up to date with industry trends and developments

o Strong interpersonal skills and an ability work as part of a team, both physical and virtual

o Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude;

Strong listening and storytelling skills.

o Enthusiasm for working in a high profile, fast-paced startup culture.

o Responsible and self-motivated; Strong analysis skills; Ability to learn new technologies; Ability to multitask and

prioritize between competing activities

o Expertise in MS office - Excel, Word & Power Point documents.

 Key Deliverables: Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for the Market Research and

Competitive Intelligence Analyst. These KPIs and KRAs are designed to evaluate the performance and contribution of the Market Research and Competitive Intelligence Analyst in enterprise technologies and telecom markets. They focus on areas such as market share analysis, competitor analysis, customer insights, strategic recommendations, research accuracy, industry expertise, cross-functional collaboration, and process improvement.

o KPI: Market Share Analysis

 Measure and track changes in market share for our company and key competitors.

 Assess the impact of market share changes on business performance.

 Develop strategies to improve or maintain market share in target markets.

o KPI: Competitor Analysis

 Monitor and analyze competitor activities, including product launches, marketing campaigns, and

pricing strategies.

 Provide regular updates on competitor strengths, weaknesses, and market positioning.

 Identify opportunities and threats in the competitive landscape and propose counterstrategies.

o KPI: Customer Insights

 Gather customer feedback and conduct surveys to understand customer preferences, needs, and

satisfaction levels.

 Translate customer insights into actionable recommendations for product development, marketing,

and customer service improvements.

 Track customer satisfaction scores and measure the impact of initiatives on customer loyalty and

retention.

o KPI: Strategic Recommendations

 Provide timely and valuable strategic recommendations based on market research and competitive

intelligence.

 Evaluate the potential impact of strategic initiatives on business performance and market positioning.

 Monitor the implementation of strategic recommendations and measure their effectiveness.

o KPI: Research Accuracy and Timeliness

 Ensure accuracy and reliability of research data and information.

 Adhere to research methodologies, data collection processes, and quality standards.

 Deliver research reports and insights within defined timelines to support decision-making processes.

o KPI: Industry Knowledge and Expertise

 Stay updated with industry trends, emerging technologies, and regulatory changes in enterprise.

technologies and telecom markets.

 Participate in industry events, webinars, and conferences to expand knowledge and network with

industry professionals.

 Share industry insights and best practices with the team and contribute to thought leadership

activities.

o KRA: Cross-functional Collaboration

 Collaborate with product management, sales, and marketing teams to align market research findings.

with business strategies.

 Provide support and guidance for product development, marketing campaigns, and sales initiatives

based on market insights.

 Foster a culture of knowledge sharing and collaboration across departments.

o KRA: Process Improvement

 Identify opportunities to streamline and improve market research and competitive intelligence.

processes.

 Implement best practices, tools, and technologies to enhance efficiency and effectiveness.

 Measure the impact of process improvements on the quality and timeliness of deliverables.

Education: Any graduate, with digital certifications (a must)

Position 

Position Title: Tele sales Executive

Location: Mumbai. 

Reporting Manager: Tele sales Manager/Lead

We hustle Monday - Friday (1st & 3rd Saturday)

Industry: Insuretech

Vertical Summary

Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?

This is the problem we are trying to solve by creating innovative products in this space.

Roles & Responsibilities

• Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
• To utilize inbound/outbound calls to cross-sell & up-sell products/services
• To share and record accurate information of communication with customers to update database
• Answer questions regarding products/services to ensure customer satisfaction 
• Ask relevant questions to understand customer requirements.
• Develop and sustain relationships with customers to encourage repeat business.
• Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Meet/exceed daily and monthly targets with respect to call volume and sales

Professional Experiences

• Proven experience working as a telesales executive or customer service role
• Proven track record of successfully meeting sales targets preferably over the phone
• Good knowledge of relevant computer programs and telephone systems
• Proficient in all Microsoft Office applications.

Functional & Behavioural Competencies

• Strong analytical and problem-solving skills.
• Strong negotiation and consultative sales skills.
• Growth and aggressive delivery, targets-oriented mind-set
• Ability to deliver in high pace environment
• Strong organizational skills 
• Excellent communication and customer service skills.

What do we offer?

• Attractive salary & performance-linked bonuses 
• Health Insurance benef
• Fun, casual & flexible work environment
• Entrepreneurial, forward-looking, growth-driven & open work culture

Job Brief

The role is to coordinate strategies for defining, deploying, and designing a next-generation, cloud-based unified communications platform. This includes managing all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all products and services, both internally and those integrated with Internet-based services.