Guest Relations Executive

Engineering Manager – B2B SaaS  

Knowmax is the leading provider of Customer Experience Knowledge Management solutions, revolutionizing how CX knowledge is created, curated, and consumed. We're a fast-growing SaaS startup with a mission to make solving customer problems faster, smarter, and more accessible for employees and agents across global enterprises. 

We’re looking for an Engineering Manager to join our core team in Gurgaon and play a pivotal role in shaping the future of our enterprise platform. 

Who are we looking for? 

An experienced technologist with a strong engineering foundation, a sharp product mindset, and a knack for leading high-performance teams. If you have founding or early-stage startup experience, and enjoy building from the ground up, we’d love to meet you. 

What will you do? 

Provide technical direction and leadership across engineering projects and initiatives 

Lead end-to-end design, development, testing, deployment, and maintenance of our core SaaS platform 

Own engineering roadmaps, set technical goals, and translate product requirements into execution plans 

Ensure code quality with robust review processes, clean coding practices, and architectural best practices 

Mentor engineers, build a collaborative team culture, and grow technical leadership within the team 

Collaborate cross-functionally with Product, Design, QA, and DevOps 

Drive excellence in CI/CD pipelines, cloud architecture, and performance optimization 

Maintain regular tracking of project delivery, timelines, and risks 

Promote a culture of continuous learning, ownership, and innovation 

Skills & Competencies 

8–12 years of experience in software engineering with 5+ years of hands-on development 

2+ years leading engineering teams or managing projects in a B2B SaaS environment 

Proficiency in modern tech stacks – TypeScript, React/Next.js, Node/Nest.js 

Experience with PostgreSQL/MySQL and cloud infrastructure (AWS/OCI) 

Familiarity with Agile methodologies (Scrum/Kanban) 

Strong technical decision-making and people management skills 

Previous founder/founding team experience is a big plus 

You thrive in fast-paced, high-growth environments and are passionate about building great tech 

Why Knowmax? 

Be part of a core leadership team in a high-growth SaaS company 

Shape the tech stack, culture, and product direction from the ground up 

Work closely with passionate founders and cross-functional leaders 

Build a product that solves real-world problems for global enterprises 

If you're ready to drive impact, build world-class tech, and grow with a purpose-driven team—let’s talk. 

Responsibilities:

• Work as part of a collaborative, agile team to deliver industry-leading engagement capabilities on the web.
• Integrate with other services to help the client seamlessly provide value to more companies.
• Design and develop feature enhancements that continue to deliver value and provide an excellent customer experience.
• Troubleshoot and resolve emergency server or code issues at any stack level.

Requirements:

• Ability to empathize with end-users; build with scale and ease of adoption in mind.
• Experience building in an agile setting with code reviews and quality as a priority.
• Strong design skills for separation and modularity of code; aversion to overly complex, spaghetti code.
• A bachelor's degree in Computer Science, related technical field, or commensurate experience.
• 3 years experience in production web application development.
• 5 years of experience working with NodeJS or an equivalent web framework and language.
• Experience writing JavaScript code, either vanilla JS or using a framework such as Node.js or React, or Redux.
• Unit testing experience (Jest).
• 3rd-party API usage and integration experience.
• RDBMS usage (e. g., MySQL, PostgreSQL).

Interview Process:

• Introductory Round
• Technical Round - Algo/low level coding round based on real world scenario
• Technical Round - System Design or High level design coding round and AWS
• Offer discussion

Urgent Job Openings – Part-Time & Full-Time Positions Available!

We are actively seeking motivated individuals remote workers for part-time and full-time roles.

Earn a daily salary – Get paid every day!

Qualifications:

No prior experience required

Assist with Online operations

Strong communication skills

Ability to work independently and as part of a team

Punctual and reliable

 Basic English required

Perks & Benefits:

Flexible hours

Work from anywhere

Supportive team & growth opportunities

If you're interested in joining our team and want more information, please DM me today!

Don't miss out on this amazing opportunity!

Preferring candidates from Ahmedabad / Bangalore specifically!

Thence is searching for a highly skilled and motivated individual who is enterprising and eager to make a significant impact in the service space by enabling exceptional products. The ideal candidate should have a robust technical background, outstanding leadership skills, and a proven track record of managing complex technical projects. Moreover, this role includes consideration for a Partner role after completing one year with Thence, accompanied by sizeable equity.

Reporting directly to the COO, you will have the opportunity to shape the direction of the company's growth by delivering digital products to clients across various verticals like healthcare, hospitality, manufacturing, etc.

If you are a motivated individual with a passion for driving business growth and creating lasting client partnerships, we encourage you to apply for this exciting opportunity to join our dynamic team at Thence.

Duties & Responsibilities

• Developing digital products, applications and minimum viable product (MVP), including defining the overall architecture and system design to meet business requirements.
• Enabling our client to select the appropriate technology stack, considering factors such as scalability, performance, security and maintainability.
• Designing and configuring the infrastructure to support the software application.
• Choosing the development toolkit, frameworks and libraries best suited based on business and project's needs.
• Crafting and executing database designs, ensuring data integrity, performance and scalability.
• Enhancing and optimising application architecture to improve efficiency, reliability, and scalability.
• Ensuring application scalability to handle increased user loads and data volumes effectively.
• Upholding quality assurance standards through code reviews, testing and continuous integration practices.
• Ensuring IP security by implementing robust authentication, authorisation and encryption mechanisms.
• Exploring and integrating new technologies to enhance the software's capabilities and keep it up-to-date with industry trends.
• Developing the startup's strategic resource allocation plan, including budgeting for technology investments and staffing needs.
• Ensuring efficient utilisation of technologies by optimising resource allocation and minimising waste.
• Assessing and integrating new systems and infrastructure to support the evolving needs of the organization.
• Deliver digital products to clients across various verticals, including healthcare, Fintech, hospitality, manufacturing, etc.
• Building, attracting and mentoring talented developers to foster a culture of learning, innovation and collaboration within the team.
• Collaborating closely with the sales team to ensure effective communication and strategic positioning of technology solutions, while continuously refining sales pitch strategies based on feedback and market trends to maximize success rates and drive revenue growth.
• Defining, managing and evaluating team members based on goals and performance metrics, providing status updates to the leadership team on a bi-weekly basis.
• Identifying process gaps and development inefficiencies within the organisation and defining and driving Standard Operating Procedures (SOPs) to address these gaps effectively.
• Generate business opportunities from existing clients and collaborate with the business team to convert new business.
• Work towards achieving annual and quarterly revenue targets.

Skills Required

• Strong business acumen, with the ability to make strategic decisions and take ownership of account growth, revenue and outcomes.
• Strong technical background with experience in managing complex technical projects encompassing diverse realms such as Web, Mobile, Applications (Apps), Augmented Reality/Virtual Reality (AR/VR), Artificial Intelligence (AI), and Machine Learning (ML).
• Extensive experience in establishing and refining processes and Standard Operating Procedures (SOPs) aimed at measuring and enhancing the quality and efficiency of development capabilities. This includes implementing frameworks to assess performance metrics, optimise workflows and drive continuous improvement across the development lifecycle.
• Excellent leadership skills and the ability to inspire and motivate teams.
• Proven track record of driving business growth and creating lasting client partnerships.
• Enterprising and adept at handling clients effectively.

Qualifications

The ideal candidate will be an inspiring and confident team player with:

• Bachelor's or Master's degree in Computer Science, Engineering or related field and/or significant relevant work experience
• Minimum of 4+ years of proven agency experience in software development projects.
• Experience in leading a team of highly skilled developers, engineers, and testers
• working on multiple client projects
• Experience managing products and projects, and delivering large scale technical solutions on time and on budget
• Excellent communication, interpersonal, and negotiation skills, with a track record of managing stakeholder expectations effectively.
• Familiarity with Agile methodologies and project management tools
• Experience with cloud-based technologies and infrastructure, microservices, and serverless architecture

Additional Opportunities:

After completing one year with Thence, high-performing individuals will be considered for a Partner role, with the potential for substantial equity ownership in the company.

Job description

Roles and Responsibilities:

· Strong experience in HTML, JavaScript, CSS, jQuery, WEB API, NET with C#

· Proficient in working with Microsoft SQL Server

· Experience in developing web applications using Angular

· Strong logical, analytical and problem-solving skills

· Strong background in building web applications

· Excellent communication skills

Perks and Benefits

· Excellent Salary structure & Performance based interim hikes.

· Corporate Group Medical Health Insurance for Employees.

· Employee friendly Corporate Work culture

About us:

GaragePlug is an all-in-one cloud platform that redefines a customer’s journey with automotive service businesses. GaragePlug harnesses the power of digitalization to help automotive service businesses achieve immense operational efficiency and build a highly impressionable customer experience that is sure to win any customer. GaragePlug aims to bring technological disruption to the automotive after-sales service & repair industry by taking the industry one step closer to the future. Currently, GaragePlug is trusted by hundreds of brands across 15+ countries and continues to expand across the world!

Experience:

At least 10 years of experience.

Consultant Role Description:

• Tech Lead with strong Expertise in Core Java & Spring boot.
• Hands-on in developing Microservices, Eureka service registry, and Docker, make use of OAuth for API Auth, Kubernetes, and Grafana.
• Knowledge of Cloud Technologies, AWS, CI/CD, Jenkins, and Testing methodologies is preferred.
• Hands-on to do API Documentation. Hands-on to invoke 3rd party REST / SOAP API invocations through REST template.
• Ability to design and architect solutions.
• Direct the integration of technical and engineering activities within projects.
• Knowledge of DevOps practices and tools.
• Ability to formulate and deliver solutions to complex problems in a large and diverse technology landscape with multiple teams.
• Recruit, coach, and mentor the best engineering talent

Preferable Location(s): Bengaluru, India Work Type: Part Time

Apply through this link

 https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect" target="_blank">https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect

Are you passionate in coding, art and blockchain? Do you wish to face challenges ahead, develop and deliver features that will be extraordinary towards users? We are looking for experienced developers (blockchain, frontend, backend) to join our team and start a revolution!

About the role as a full stack engineer at Torum, you will be remotely working alongside our core development team from India, Turkey, Malaysia and other regions in the future. A good mindset of forward planning should be cultivated to better your performance!

You will also get involved in constant discussions with our Lead Developer and Operational team members regarding the ideas, concepts as well as feature specifications to further enhance our platform.

Key Responsibilities and Scope

• Delivering well tested, high quality software
• High scalability and flexibility solutions using micro services
• Work well in teams (bonus points if able to lead)
• Qualifications and experience
  
  

Highly Favored Experience

• Experience with Solidity
• Web3 JS experience
• Good software engineering skills, insights, and experience
• Good knowledge of cryptography
• Important: Ability to communicate (orally and verbally) well with the team in English
• Experience in building large-scale apps like Social Media, E-commerce, etc. where performance, scalability, and availability are the top priorities
  
  

Qualifications and Experience location GMT+8 or GMT+5:30

• Ability to work remotely or on-site (if Malaysia)
• More than 3 years of experience with Node JS (Express framework)
• Hands-on experience with front-end framework is a bonus (React JS/Angular JS /Vue JS)
• More than 3 years of experience with experience with MongoDB
• Experience in leading, or being a Senior in the backend team to build, constantly improve and optimize a commercial level product, with a decent user base
• Passion for best design, developing and coding practices
• Creating servers and databases for functionality
• Maximizing application performance, uptime, and scalability, maintaining high standards of code quality and thoughtful application design
• Excellent debugging and optimization skills
• Unit/integration testing experience