Cutshort logo
UFC GYM INDIA logo
Guest Relations Executive
Guest Relations Executive
UFC GYM INDIA's logo

Guest Relations Executive

Shreya Singh's profile picture
Posted by Shreya Singh
1 - 2 yrs
₹2.4L - ₹3L / yr
Delhi, Gurugram, Noida
Skills
Sales
Customer Service
Lead Generation
Business Development
Telecom
JOB DESCRIPTION

TITLE: Guest Relationship Executive (GRE)

DEPARTMENT: Sales

REPORTING TO: Club Manager (CM) / Deputy Club Manager (DCM)

GENERAL SUMMARY:
The Guest Relation Executive (GRE) will represent the UFC GYM by providing a
welcoming, informative and entertaining experience for all members and guests during
their visits. The GRE’s are responsible for driving (non-members) into the gym in order
to deliver industry leading customer services to them as well as our current members.
This service must translate into exceeding personal revenue targets issued by
management through both internal and external prospecting. This is a full-time position
reporting directly to the Deputy Club Manager & Club Manager.

ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Lead Generation & Appointment Booking
Personal minimum expectation: Minimum 50 follow-up calls per day, Minimum 7
appointments booked and confirmed per day and Minimum 2 membership
enrolment per day, 2 personal coaching enrolments per week and two units of
merchandise sales per week.
External marketing, promotions and prospecting. This is a daily activity and
requires off site promotions including distributing passes, building relationships
with local merchants and branding events to inform the community of UFC gym
and services, ultimately resulting into leads. (A lead is a non-members name and
contact information.

Internal marketing and prospecting. This includes collecting leads at the point of
enrolment and from the current member base through relationship building and
referral tables. These activities must translate into lead gathering.
Book membership appointments through productive prospecting activities and
meet or exceed monthly appointment goals set forth by the company.
Ensure that appointments are booked to translate into enough guests and meet
or exceed monthly guest goal set forth by the company. 

2. Guest Touring, Membership Presentations, & Personal Production 

Ensure that 100% of guests taken through a tour. These tours should translate
into enrolling half of the guests that are seen on a membership (50% Closing) and
20% of them enrolling with Personal Training.
Use the company approved presentation when presenting membership options
to non-members. Ensure each new member meets a manager before completing
the sales process and exiting the gym. Proper presentation and introductions to
the manager should translate to 50% closing of guests.
Ensure Personal Sales Target goals are met or exceeded each month for New
Member Sales Revenue, Renewal membership Sales Revenue, Personal Coaching
Sales Revenue and Merchandise Sales Revenue.
Ensure integrity of each sale.

3. Customer Service
Follow up with members that have enrolled to ensure we are exceeding
expectations.
Provide the highest level of customer service possible when communicating and
interacting with guests.
Assist in maintaining a clean, hygienic and operational facility.

Accountable for saving members that are requesting to cancel their membership.
If the Membership Specialist is unable to convince a member from cancelling
they must have any manager meet the member and sign off on the cancelation. 

Recording all customer feedback & complaintsand sharing the same with DCM,
CM, GM and the Top Management.
Filing and reporting members incident report with the DGM/ CM/ GM and top
Management.
Updating the members on any rescheduling or cancellation of scheduled classes.
4. Miscellaneous 


Sales Schedule: All GRE’s must be available to work Weekends and
Holidays. Requests for days 
off must be given in writing and exceptions
can be made by the General Manager. 

Mandatory Meetings: Monthly “All Team Meeting” and “Daily
Production Meetings” are mandatory.
Follow, implement and audit all rules, regulations and guidelines of the
organisation.


ORGANIZATION RELATIONSHIPS: The GRE’s will interact with club staff, including the
Operations and Fitness Departments as well as the Guest Relations Team. The
Membership Specialist will also communicate with members, guests and vendors in the
community regarding company promotions and membership packages to support club
sales. 
This position description intends to describe the general nature and level of work being
performed by people assigned to this job. 
It is not intended to include all duties and
responsibilities. The order in which duties and responsibilities are listed is not
significant.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About UFC GYM INDIA

Founded :
2017
Type :
Services
Size :
20-100
Stage :
Profitable

About

UFC GYM® is the first major brand extension of the Ultimate Fighting Championship®, the world leader in the sport of mixed martial arts. In alliance with New Evolution Ventures™ (NeV), developers of many of the world's most successful fitness brands, the UFC Gym brand gives UFC enthusiasts and fitness seekers of all ages the opportunity to practice the training techniques of famed UFC athletes. Offering a full-range of group fitness classes, private MMA training, personal and group dynamic training, plus MMA style youth programming, UFC GYM creates something for all ages and fitness levels. As the first to combine the world of mixed martial arts and fitness, UFC GYM has developed an atmosphere where members can see immediate results. UFC GYM is the ultimate fitness experience. The brand is not what you expect, and more than you can imagine, aiming to continue revolutionizing the fitness industry.
Read more

Connect with the team

Profile picture
Shreya Singh

Company social profiles

linkedin

Similar jobs

Gurugram
5 - 8 yrs
₹30L - ₹35L / yr
Strong UI/UX Designer profile, with a focus on Mobile Apps...
  • Strong UI/UX Designer profile, with a focus on Mobile Apps and Data-driven solutions
  • Mandatory (Experience 1): Must have minimum 4+ years of experience in designing B2C mobile Apps, that show strong data visualization works (e.g., wearable tech, Fitness, Fin-Tech, or Health-tech apps)
  • Mandatory (Experience 2): Should have designed mobile applications that display and interpret complex data (e.g., battery usage, health vitals, financial analytics)
  • Mandatory (Portfolio): Strong Mobile App designs with complex Data-heavy designs (e.g., battery usage, health vitals, financials etc)
  • Mandatory (Background): Must be from Top Design Institutes (e.g., NID, MIT, Design) OR from a Top-tier B2C product company with a high-quality mobile app design portfolio
  • Mandatory (Company) - B2C Product Companies only (highly preferred - iOT Apps, Health Apps, Fin-Tech apps etc)
  • Mandatory (Exclusion) - DONT want candidates who have mainly worked on catalog-based apps (like eCommerce, Quick Commerce etc)

Preferred Companies

Consumer Electronics / Wearables / Audio:

boAt, Noise, Fire-Boltt, Pebble, Mivi, UltraHuman, Sugar-Fit, Portronics, Ambrane, Crossbeats, Zebronics, Realme TechLife, Boult Audio, Play, Havells, Atomberg,

Handsets / Mobile Devices / Smart Devices:

OnePlus, Xiaomi India, Realme, Samsung India, Apple India, Vivo, Oppo, Infinix, Lava, Micromax, Nothing (India presence), Motorola India, iQOO

Automotive / Mobility / EV Startups: Ather Energy, Tork Motors, Ultraviolette, Bounce Infinity, Revolt Motors, Simple Energy, Yulu, BluSmart, Euler Motors, Ampere Vehicles (Greaves), Okinawa Autotech, Hero Electric, Rapido, Zoomcar, Vogo, ola electric, Enact Solar

Design-Known: Cred

Read more
Truetech
Nithya A
Posted by Nithya A
Bengaluru (Bangalore)
2 - 5 yrs
₹3L - ₹5L / yr
IT Recruiter

Position: IT Recruiter

Experience: 2–5 Years

Location: Bangalore

Client Focus: Product-Based UK Clients


About the Role

We are looking for an experienced IT Recruiter with a strong consultancy background who has hands-on experience supporting product-based clients in the UK region. The ideal candidate should have deep understanding of product engineering roles, excellent sourcing skills, and strong stakeholder management capability across UK time zones.

Key Responsibilities

🔹 Talent Acquisition & Sourcing

  • Manage end-to-end recruitment for product-based IT roles (Developers, Engineers, Architects, QA, Cloud, DevOps, Data, etc.).
  • Source high-quality candidates using Naukri, LinkedIn, GitHub, StackOverflow, Job Boards, Boolean search, social hiring, and networking.
  • Work on mid to senior-level hiring aligned with UK client requirements.
  • Screen candidates for technical skills, communication, logical reasoning, and culture fit.

🔹 Client & Stakeholder Management

  • Engage directly with UK-based hiring managers to understand role expectations, project needs, and hiring timelines.
  • Provide market insights, candidate availability, and competitive salary benchmarks.
  • Manage coordination, weekly recruitment updates, dashboards, and SLAs.

🔹 Interview & Offer Management

  • Manage interview scheduling across UK/IST time zones.
  • Take ownership of the selection process from screening to negotiation and onboarding.
  • Ensure smooth offer negotiations, documentation, and joining confirmation.

🔹 Recruitment Operations

  • Maintain candidate pipelines and update ATS on a regular basis.
  • Track and report recruitment status, deliverables, and closure metrics.
  • Support employer branding initiatives and candidate engagement activities.

Required Skills & Experience

🔸 Must-Have

  • 3–6 years of IT recruitment experience in a consultancy/staffing environment.
  • Strong experience hiring for product-based companies (preferably UK region).
  • Solid understanding of tech stacks – Java, .NET, QA Automation, DevOps, Cloud (AWS/Azure/GCP), Data Engineering, Product Engineering.
  • Proven ability in niche skill hiring and bulk sourcing.
  • Exceptional skills in Boolean search, X-ray search, and advanced sourcing.
  • Excellent communication skills to coordinate with UK clients & candidates.

🔸 Good to Have

  • Experience working with European clients.
  • Knowledge of UK recruitment regulations, notice periods & documentation.
  • Familiarity with modern ATS tools (e.g., Zoho, Lever, Greenhouse).

Soft Skills

  • Strong interpersonal and stakeholder handling skills
  • Ability to multitask and work in a fast-paced environment
  • Ownership mindset and result-driven approach
  • Flexibility to work with partial UK shift overlap


Read more
Shortcastle Technologies
at Shortcastle Technologies
3 recruiters
Arun Srinivaas R S
Posted by Arun Srinivaas R S
Remote, Chennai, Hyderabad
1 - 6 yrs
₹6L - ₹15L / yr
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconAmazon Web Services (AWS)
  • Full-stack developer good at react.js and node.js. 
  • Should be good at algorithms 
  • Working experience in AWS is a plus

Shortcastle is a sportstech company with presence in over 65+ countries. Flexible and fun-filled team
Read more
Edumyra
at Edumyra
4 recruiters
Pooja GUPTA
Posted by Pooja GUPTA
Remote only
2 - 5 yrs
₹5L - ₹15L / yr
skill iconJava
J2EE
Struts
Spring
Hibernate (Java)
+1 more
• Develop key functionality and core capabilities for RDandX Network’s services using
Java/J2EE stack
• Design and develop RDandX Network’s microservices and ensure bug free code is pushed to
the deployment pipeline to support large volume of transactions
• Define and communicate the technical design requirements to the Network’s stakeholders
and the Engineering lead
• Responsible for building restful services to integrate with third party services like AdWords
and Facebook marketing API
• Responsible for designing the technical architecture of the different services and
maintaining and upgrading it
• Designing the unit test cases and building the framework for the development team to
enforce the unit testing in all the services
• Be involved and participate in the end to end products’ lifecycle management
• Learn about new technologies and Stay up to date with best practices
• Collaborate with multidisciplinary team of designers, engineers, system administrators and
product team
• Lead the Backend team and manage their day to day activities and work deliverables
Read more
Jurysoft Global Privet Limited
Bejesh Balasubramanian
Posted by Bejesh Balasubramanian
Bengaluru (Bangalore), RR Nagar
1 - 3 yrs
₹3.2L - ₹4.2L / yr
Negotiation
Effective communication
Know your customer

We are seeking a highly motivated Sales Executive to join our dynamic team. As a Sales Executive, you will play a crucial role in driving the growth and success of our organisation. You will be responsible for identifying and pursuing new business opportunities, developing and maintaining client relationships, and achieving sales targets. The ideal candidate should have a strong background in CRM sales, IT sales, DGM sales, and B.


Requirements:


  1. Proficiency in English
  2. Bachelor's degree in Business Administration, Marketing, or a related field.
  3. Proven experience as a Business Development Executive or in a similar sales role, preferably with 2-3 years of experience.
  4. Strong knowledge and understanding of CRM sales, IT sales, DGM sales, and B2B sales processes.
  5. Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
  6. Demonstrated ability to meet or exceed sales targets and deliver results.
  7. Strong negotiation and closing skills.
  8. Self-motivated and target-oriented, with the ability to work independently and as part of a team.
  9. Proficiency in using CRM software and other sales tools to track leads, opportunities, and sales activities.
  10. Strong analytical and problem-solving skills.
  11. Willingness to travel as needed.


Read more
Promact InfoTech Pvt
Agency job
via InvokHR by Sandeepa Kasala
Pune, Vadodara
2 - 4 yrs
₹4L - ₹7L / yr
Business Analysis
business analyst
Communication Skills
Presentation Skills
UML
+5 more
Job Description- Business Analyst:
• Gain in-depth knowledge of current Operations processes, inefficiencies, issues, and risks.
• Pro-actively engage, manage and build strong relationships with both Operations business and
technology) stakeholders.
• Knowledge of Agile.
• Ability to drive multiple agendas and effectively manage priorities
• Strong communication and presentation skills, with senior stakeholders, with an excellent
standard of English (written and spoken)
• Work with the business to understand their requirements, define new processes and
workflows.
• Be an active, vocal team member of workshops, discussions, and working groups.
• Document requirements in a clear, unambiguous manner. Ensure they are understood by all
parties and sign-off are achieved.
• Propose relevant solutions and alternatives to meet business needs. Translate into clear,
automated and globally standardized future state models
• Create functional and design specifications, ensuring all stakeholders, globally, are in
agreement and provide sign off
• Preparing Data Flow Diagram, Process Flow Manual DFD in Visio, UML diagrams.
• Ensure the overall quality of business requirements, functional specifications, and supporting
documents meet the bank's standards
• Ensure development and testing teams understand the requirements and future state
processes and that they are fully engaged early on in the project.
• Provide ongoing support to the technology and testing teams as required e.g. reviewing of
test cases, closeout open issues/questions, manage change request process, etc.
• Assist the business with UAT, including communications, planning, preparation, and test cases
• Proficiency in Access, PowerPoint, and MS Word
• Identify risks and issues early. Communicate them to the relevant people in a timely manner.
Propose and plan mitigating steps.
• Work closely with Project Managers to ensure stakeholders are fully engaged,
communications are regular and honest and expectations are well managed.
Read more
SMARTBRO
at SMARTBRO
1 recruiter
Sagar Bedmutha
Posted by Sagar Bedmutha
Pune
0 - 1 yrs
₹2L - ₹4L / yr
skill iconAndroid Development
SQL server
skill iconAndroid Testing
Hi. Would you love to work on a android app that is being used by millions of people? Want to make a 'real' impact in people's lives? Check out our award winning android app- Clean Inbox- https://play.google.com/store/apps/details?id=com.smsBlocker We are looking brilliant android developers to work on this app.
Read more
Kushals Retail
at Kushals Retail
2 recruiters
Manish Gulechha
Posted by Manish Gulechha
Bengaluru (Bangalore)
6 - 11 yrs
₹8L - ₹11L / yr
Recruitment/Talent Acquisition
Recruitment
Acquisition
Sourcing
Screening
+3 more

We are looking for a Recruiter Lead responsible for full-cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees.

 

You will collaborate with department managers on a regular basis and proactively identify future hiring needs. You will ensure our company attracts, hires, and retains the best employees while growing a strong talent pipeline. You will develop & lead a team of HR recruiters.

 

Job Roles & Responsibilities

  • Sourcing and attracting candidates by using databases, social media, etc
  • Designing and implementing the overall recruiting strategy
  • Conducting interviews and filtering candidates for open positions
  • Perform job and task analysis to document job requirements and objectives
  • Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
  • Provide analytical and well documented recruiting reports to the rest of the team
  • Act as a point of contact and build influential candidate relationships during the selection process
  • Promote the company’s reputation as “best place to work”
Read more
Remote only
3 - 7 yrs
₹7L - ₹18L / yr
skill iconGo Programming (Golang)
Blockchain
skill iconGit
Linux/Unix
skill iconDocker
+1 more

Job Description

  • Architect highly scalable, highly available systems with minimal guidance.
  • Developing p2p infrastructure systems to support blockchain interoperability
  • Establishing policies and procedures that produce secure, high-quality software
  • Write and review technical proposals
  • Improve engineering standards, tooling, and processes
  • Coding with concurrency, efficiency and scalability as primary motive
  • Document systems, build runbooks, and automate those processes
  • Being hands on by writing, testing, and deploying high-performance networking code
  • Rigor on clean code, unit testing, code coverage and best practices
  • Supporting and Leading the team of junior developers

Required qualifications

3+ years of experience in Golang, Strong knowledge of Go programming language, paradigms, constructs, and idioms, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.


Tech Stack


Go, git, linux, bash, ability to work with Docker.


Nice to have


Experience developing in c++, cryptography and system software development experience, understanding of design patterns, understanding of operating systems and networks.

Read more
Appyog Technologies
at Appyog Technologies
1 recruiter
Ankish Jain
Posted by Ankish Jain
Chennai
4 - 16 yrs
₹12L - ₹30L / yr
skill iconReact.js
skill iconJavascript
Firebase
Experience: 5+ years Job Type: Full-time Job Location: Chennai, Tamil Nadu   Skills Javascript. ES6. React JS. Firebase. RTDB, Auth, Cloud Functions, etc. Browserify Electron. A plus. Good communication You will primarily be working for a well-established product company based in California, USA. Expect a vibrant and an open culture with great flexibility. We have no hierarchy and believe in getting things done in the best possible way. We expect at least 5 years experience passionately building client-side applications and server-side modules to support them.  You'll build software for the browser, native MacOS & Windows (via Electron), create globally distributed embeddable widgets, write cloud functions, and develop other server-side solutions including the opportunity to work with Blockchain, graph databases, React Native, Spanner, and machine learning tech.  An exceptional technical opportunity offering the potential to mature into leadership in a high-growth startup.  Thanks!
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos