TITLE: Guest Relationship Executive (GRE)
DEPARTMENT: Sales
REPORTING TO: Club Manager (CM) / Deputy Club Manager (DCM)
GENERAL SUMMARY:
The Guest Relation Executive (GRE) will represent the UFC GYM by providing a
welcoming, informative and entertaining experience for all members and guests during
their visits. The GRE’s are responsible for driving (non-members) into the gym in order
to deliver industry leading customer services to them as well as our current members.
This service must translate into exceeding personal revenue targets issued by
management through both internal and external prospecting. This is a full-time position
reporting directly to the Deputy Club Manager & Club Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Lead Generation & Appointment Booking
Personal minimum expectation: Minimum 50 follow-up calls per day, Minimum 7
appointments booked and confirmed per day and Minimum 2 membership
enrolment per day, 2 personal coaching enrolments per week and two units of
merchandise sales per week.
External marketing, promotions and prospecting. This is a daily activity and
requires off site promotions including distributing passes, building relationships
with local merchants and branding events to inform the community of UFC gym
and services, ultimately resulting into leads. (A lead is a non-members name and
contact information.
Internal marketing and prospecting. This includes collecting leads at the point of
enrolment and from the current member base through relationship building and
referral tables. These activities must translate into lead gathering.
Book membership appointments through productive prospecting activities and
meet or exceed monthly appointment goals set forth by the company.
Ensure that appointments are booked to translate into enough guests and meet
or exceed monthly guest goal set forth by the company.
2. Guest Touring, Membership Presentations, & Personal Production
Ensure that 100% of guests taken through a tour. These tours should translate
into enrolling half of the guests that are seen on a membership (50% Closing) and
20% of them enrolling with Personal Training.
Use the company approved presentation when presenting membership options
to non-members. Ensure each new member meets a manager before completing
the sales process and exiting the gym. Proper presentation and introductions to
the manager should translate to 50% closing of guests.
Ensure Personal Sales Target goals are met or exceeded each month for New
Member Sales Revenue, Renewal membership Sales Revenue, Personal Coaching
Sales Revenue and Merchandise Sales Revenue.
Ensure integrity of each sale.
3. Customer Service
Follow up with members that have enrolled to ensure we are exceeding
expectations.
Provide the highest level of customer service possible when communicating and
interacting with guests.
Assist in maintaining a clean, hygienic and operational facility.
Accountable for saving members that are requesting to cancel their membership.
If the Membership Specialist is unable to convince a member from cancelling
they must have any manager meet the member and sign off on the cancelation.
Recording all customer feedback & complaintsand sharing the same with DCM,
CM, GM and the Top Management.
Filing and reporting members incident report with the DGM/ CM/ GM and top
Management.
Updating the members on any rescheduling or cancellation of scheduled classes.
4. Miscellaneous
Sales Schedule: All GRE’s must be available to work Weekends and
Holidays. Requests for days off must be given in writing and exceptions
can be made by the General Manager.
Mandatory Meetings: Monthly “All Team Meeting” and “Daily
Production Meetings” are mandatory.
Follow, implement and audit all rules, regulations and guidelines of the
organisation.
ORGANIZATION RELATIONSHIPS: The GRE’s will interact with club staff, including the
Operations and Fitness Departments as well as the Guest Relations Team. The
Membership Specialist will also communicate with members, guests and vendors in the
community regarding company promotions and membership packages to support club
sales.
This position description intends to describe the general nature and level of work being
performed by people assigned to this job. It is not intended to include all duties and
responsibilities. The order in which duties and responsibilities are listed is not
significant.

About UFC GYM INDIA
About
Connect with the team
Similar jobs
Profile: BDA / Sr. BDA
Position: Business Development Associate (BDA) / Senior BDA
Experience Required: 0–6 Years (EdTech background preferred)
Education: Graduate (Any Discipline)
CTC: ₹7 LPA – ₹11.4 LPA
Preference: Immediate Joiners
Role & Responsibilities:
- Explore and generate new business opportunities within the EdTech industry
- Develop and maintain strong relationships with clients and stakeholders
- Consistently achieve and surpass sales targets while ensuring customer satisfaction
- Work closely with internal teams to accelerate business expansion
- Keep track of market trends and competitor strategies
Skills Required:
- Strong communication and interpersonal abilities
- Proven interest in sales and business development
- Comfortable working in a target-driven, fast-paced setup
- Good analytical and problem-solving skills
- Familiarity with CRM software and MS Office tools
NEED TO HAVE :
1) Have some knowledge of front end like React.JS
2) HTML, CSS
3) Strong in Javascript concepts
4) Good communication skills
5) Loves to code
GOOD TO HAVE :
1) Experience with type script will be a plus
2) Experience with Nest.JS framework will be a plus
3) Strong hold on ES6 principles.
4) Familiar with TDD ( Test Driven Development ) will be a plus.
5) Familiar with working in CI / CD will be a plus
6) Micro-Service architecture knowledge will be an added benefit.
You can directly WhatsApp us on nine three one six one two zero one three two
Mandatory (Experience 1): Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile
As a Senior Game Programmer, you will:
o Write high-quality source code.
o Architect and own game features.
o Mentor junior team members and set good examples.
Must have skills:
o Comprehensive knowledge of game engine architecture and hands on expertise in engines like Unreal or Unity.
o 5+ years of C++ programming for games.
o Ability to deconstruct large problems into monitorable architectures, skillfully implementing and owning them over time. Specialisms if any, like multiplayer gameplay, systems programming, backend networking, performance optimization and graphics are welcome.
o Good understanding of 3D math and graphics.
o Experience with large scale pipelines for asset processing.
o Experience of having shipped a minimum of 2 game titles (preferably for consoles).
o Hands on knowledge of source control and asset management tools.
o Excellent written and verbal communication skills.
Useful if you can:
o Think critically and apply analytical skills in resolving complex issues.
o Function effectively within a large team.
o Quickly master tools and development processes.
Take direction and criticism
About Us :
Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We are work with clients such as PayU, Arbor and Hitachi and backed by Sequoia, Barclays, Techstars, and Better Capital.
As a Senior Machine Learning you will be working directly with the CTO to develop end to end API products for the US market in the information extraction domain.
Responsibilities :
- You will be designing and building systems that help Docsumo process visual data i.e. as PDF & images of documents.
- You'll work in our Machine Intelligence team, a close-knit group of scientists and engineers who incubate new capabilities from whiteboard sketches all the way to finished apps.
- You will get to learn the ins and outs of building core capabilities & API products that can scale globally.
- Should have hands-on experience applying advanced statistical learning techniques to different types of data.
- Should be able to design, build and work with RESTful Web Services in JSON and XML formats. (Flask preferred)
- Should follow Agile principles and processes including (but not limited to) standup meetings, sprints and retrospectives.
Skills / Requirements :
- Minimum 3+ years experience working in machine learning, text processing, data science, information retrieval, deep learning, natural language processing, text mining, regression, classification, etc.
- Must have a full-time degree in Computer Science or similar (Statistics/Mathematics)
- Working with OpenCV, TensorFlow and Keras
- Working with Python: Numpy, Scikit-learn, Matplotlib, Panda
- Familiarity with Version Control tools such as Git
- Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system.
- Must be self-motivated, flexible, collaborative, with an eagerness to learn
CTO / Head of Engineering
About our Client
Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech
It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.
The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem
Role description:
We are looking for a competent CTO (Chief Technology Officer) who will be our first technology go-to expert and play an integral role in setting the company’s strategic direction, development and future growth. In this position, you will oversee our overall technology development and technology utilization plan to manage all information technology resources of our company.
Key Responsibilities
- CTO will be leading, building, and operating exciting products with a passionate team.
- We are looking for someone who has developed and deployed software with a strong focus on end-user experience. We are seeking someone with a proven track record of shipping web scalable products.
- The ideal candidate will have a track record of building and delivering cloud solutions with delightful consumer experiences, combined with ease of implementation/reliability.
- Experience with massively scalable distributed compute product architectures.
- Experience with micro services-oriented architectures, Experience with scaling Big Data infrastructure.
- Experience delivering platform technology and creating an ecosystem of applications and services across multiple verticals and solution offerings
- Experience successfully scaling technology infrastructure to support rapid customer /data growth.
- Experience with fast-paced, rapidly-iterating, design-forward, product-focused companies.
- "Roll-up-your-sleeves" entrepreneurial, start-up attitude, team player with record of leading and mentoring employees
Candidate Experience: Desired skills
- He/she should have prior work experience of 7-12 years on large-scale mobile app products and can rapidly familiarize yourself with complex products
- Have inclination to learn and build new age products with blockchain and web3 tech
- Strong track record of being able to develop and set release plans, track deadlines, deliverables, resource allocations, issues/risks and create mitigation strategies as needed to deliver a quality product on time
- Strong technical and architecture skills in wide areas of platform engineering with proven ability to dive deep in any area as needed.
- Extensive experience with eCommerce platforms, cloud systems, payment solutions, digital marketing technology, automation, and multi-device development is required; AWS experience is a strong plus
- Experience managing Small teams and remote teams is a strong plus
- Competent in driving a culture of continuous learning to improve technology and remove roadblocks that hold the team back.
Why is this a great opportunity for the right candidate :
- Experienced founding team
- Backed by Future Group which gives an edge over working with different D2C and traditional brands ecosystem which is necessary to win in this market
- Existing app customer base of 20Mn registered and 4-5 Mn MAU + which gives us a head start and starting customer base of FuturePay necessary for pivoting the product to Carrot as described earlier
- Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action
- Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders
- Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture
- All of the above perks of joining a high potential company very early, along with a competitive market salary.
Regards
Team Merito
Location : Remote-Anywhere from India as permanent work from home option available
Required Skills:
• Strong coding experience in Python and Flask Web Framework.
• Information retrieval – Web Scraping.
• Experience with NoSQL data storage like MongoDB.
• Good knowledge of Asynchronous task schedulers like Celery
• Experience working with large scale databases and storage.
• Knowledge of Javascript with Node.js is a plus.
• Knowledge of working with various front end technologies and how various websites are built. Sound understanding of Asynchronous Programming in python like AsyncIO
Job description:
1. 7-12 Yrs of experience in Vulnerability,
2. Mandatory to have minimum 3 yrs of experience on Rapid 7 and Insight VM/Nexpose ,
3. Linux or Windows platform experience would be an added advantage










