Guest Relations Executive

Job Description:

PHP Developer (candidates having experience with PHP, WordPress & WooCommerce should only apply and provide the details through the shared link)

Company: Wisetr Technology Pvt. Ltd. ("FunnelKit is one of the brands of Wisetr Technology Pvt. Ltd.") 

Website: www(dot)funnelkit(dot)com

Location: Delhi, Tilak Nagar (work from office/ on-site only)

Experience: 5+ years + AI mindset

Education: Engineering candidates should only apply with relevant experience with WordPress and WooCommerce plugin/ product development (not theme customization)

Working Days: 5 days - Monday – Friday

About FunnelKit

FunnelKit builds powerful no-code funnel and marketing automation products for WooCommerce businesses worldwide. Our mission is to help small businesses grow profitably by giving them the right tools to increase conversions and revenue—without unnecessary complexity.

We are a product-first, customer-driven team that values ownership, simplicity, kindness, and excellence.

Role Overview

This role is ideal for someone who:

• Can lead development of our WordPress & WooCommerce product suite as a senior engineer who thinks beyond code
• Enjoys solving real customer problems
• Has worked on production-level WordPress plugins or SaaS products
• Takes ownership of both development and troubleshooting

You'll drive architectural decisions, mentor team members, and shape products that impact thousands of businesses. We're looking for someone who combines deep technical expertise with product thinking—understanding not just how to build features, but why they matter to customers.

You will work closely with Development, Product, QA, and Customer Success teams to build, improve, and support FunnelKit’s core products.

Key Responsibilities

1. Plugin Development & Product Feature Development

• Build and maintain WordPress plugins to extend site functionality and improve user experience
• Own architecture decisions for complex features across multiple products
• Work with the Product team to convert requirements into high-quality code
• Build custom solutions based on real customer use cases
• Ensure all features are properly tested and documented before release
• Mentor mid-level and junior developers through code reviews and pairing
• Lead initiatives that improve developer productivity and code quality
• Think creatively about technical challenges—finding innovative solutions
• Drive technical standards and best practices for the team

2. WooCommerce Integration & WordPress Hooks

• Develop custom solutions and features specifically for WooCommerce stores using WordPress hooks.
• Utilize deep knowledge of WordPress hooks (actions & filters) to extend core functionality and integrate with other plugins. 

3. Troubleshooting & Release Stability

• Monitor product behavior after updates and releases
• Debug complex cross-system issues and performance bottlenecks
• Ensure smooth upgrades and backward compatibility
• Perform root-cause analysis to prevent repeat issues
• Resolve issues related to plugin conflicts, performance, and compatibility with WordPress and WooCommerce.

4. Product Improvement & Analysis

• Design scalable solutions that work across our product ecosystem
• Analyze L2 support tickets to identify patterns and gaps
• Collaborate with Product and Engineering teams to implement improvements and evaluate technical feasibility and trade-offs

5. Git & Code Management

• Manage code using Git (commits, merges, releases)
• Maintain clean, scalable, and secure codebases
• Follow WordPress and WooCommerce best practices
• Conduct regular code reviews

6. AI-Assisted Development

• Use Cursor AI for code assistance, security checks, and snippet creation
• Improve development speed while maintaining high code quality
• Work closely with the development team to ensure smooth integration of plugins with existing systems
• Document technical decisions and create knowledge-sharing resources

7. QA & Test Case Collaboration

• Create clear use cases for QA testing
• Work closely with QA to ensure all features and fixes are thoroughly tested
• Reduce post-release bugs through strong pre-release validation

8. Internal Support to Customer Success

• Assist Customer Success Engineers with technical guidance
• Help resolve complex L1 issues when required
• Ensure recurring problems are documented and addressed at the product level
• Handle and resolve L2 support tickets for FunnelKit Checkout, Cart, and Bump
• Debug complex WordPress, WooCommerce, and plugin-related issues
• Provide fast, stable, and scalable solutions
• Identify recurring issues and propose long-term product improvements
• Coordinate closely with Customer Success Engineers

9. CSS & Template Development

• Develop and maintain CSS and templates for FunnelKit products
• Ensure responsive, cross-browser compatible designs
• Maintain high UI and performance standards

Required Skills & Experience

• 5+ years of hands-on WordPress development
• Strong experience with:
• WordPress Core & Plugin Development
• WooCommerce internals and its ecosystem (APIs & customizations)
• WordPress hooks (actions, filters, and custom hooks)
• PHP mastery (expert-level OOP, design patterns and SOLID principles)
• Database proficiency - Advanced MySQL skills, query optimization, custom table design
• JavaScript, HTML, CSS
• Strong debugging and troubleshooting skills to resolve plugin related issues
• Security First - Expert in preventing SQL injection, XSS, CSRF; capability checks and input validation
• Experience working on product-based WordPress plugins or SaaS
• Strong understanding of orders, checkout flows, and extensibility points
• Proficient with Git version control and collaboration
• Performance Mindset: Experience optimizing slow queries, managing memory, and profiling
• Technical Leadership: Code review experience, mentoring ability, architecture decision-making
• Communication: Explains complex technical concepts clearly to different audiences
• Ability to work on-site from our Delhi office

Nice-to-Have Skills

• Payment gateway integration and debugging experience
• Background processing and job scheduling (Action Scheduler or similar)
• REST API design and development
• Multi-currency or internationalization experience
• Subscription/recurring billing systems knowledge
• Contributing to or maintaining open-source projects
• Experience building WooCommerce extensions
• Experience with checkout, cart, or conversion-focused products
• Familiarity with performance optimization and security best practices
• Experience using AI tools for development
• Candidates with hands-on experience in Agentic AI systems and working with Claude Code will be given preference.

Why This Role is Exciting

• Product Impact: Build features that directly impact revenue for thousands of businesses
• Cross-Product Thinking: Work across an ecosystem of products, not siloed features
• Innovation Encouraged: Find creative solutions to hard problems—we value ingenuity
• Real Leadership: Influence technical direction without organizational bureaucracy
• Modern Engineering: AI-enhanced workflows, continuous improvement, quality-first culture
• WordPress at Scale: Solve interesting challenges in one of the world's largest tech ecosystems

What Success Looks Like

First 3 Months:

• Lead your first major feature from design to deployment
• Establish yourself as a reliable code reviewer
• Identify and fix a significant performance or architectural issue

First 6 Months:

• Own a product area and drive its technical direction
• Mentor team members with measurable improvement in their skills
• Ship an innovative solution that becomes a best practice

First Year:

• Drive cross-product improvements that benefit the entire ecosystem
• Be the technical leader others consult for complex decisions
• Contribute to hiring and growing the engineering team

What We Value

• Product-minded engineering: Understanding business impact, not just technical elegance
• Ownership mentality: Taking responsibility for outcomes, not just tasks
• Continuous improvement: Always learning, always getting better
• Knowledge sharing: Writing docs, mentoring others, building team capability
• Creative problem-solving: Seeing opportunities others miss, finding better ways

What We Offer

• Opportunity to work on globally used WordPress products
• Competitive senior-level compensation
• High-ownership, low-bureaucracy environment
• Collaborative, product-driven culture
• Competitive salary based on experience
• Long-term growth and learning opportunities
• Technical leadership growth opportunities

How to Apply

• Links to significant projects you've led (GitHub, WordPress.org, portfolio)
• Brief note on a technical challenge you solved creatively

NOTE: This is a full-time, on-site position based in Delhi. Remote or hybrid candidates will not be considered.

FunnelKit is committed to creating an inclusive environment and is an equal opportunity employer. We celebrate diversity and welcome applications from candidates of all backgrounds.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Paid sick time
• Provident Fund
• Paid time off

Ability to commute/relocate:

• Tilak Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Experience with Core PHP, WordPress & WooCommerce is a must.

Work Location: In person

We are seeking a Statutory Audit Executive to join our client's CA firm in Ahmedabad. The role involves handling statutory audits of medium to large-sized entities, ensuring compliance with applicable laws and standards, and supporting audit planning and execution. The candidate will work closely with clients and internal teams to deliver high-quality audit engagements.

Key Responsibilities :

• Conduct and manage statutory audits, including planning, execution, and reporting
• Handle audits of entities with turnover exceeding ₹500 Cr
• Analyze financial statements and ensure compliance with applicable accounting standards
• Identify audit risks and perform risk-based audit procedures
• Ensure compliance with Companies Act, Income Tax Act, GST, FEMA, and other relevant regulations
• Prepare audit documentation, working papers, and draft audit reports
• Coordinate with clients to understand financial records and business processes
• Assist in improving internal controls and providing practical recommendations
• Support seniors and partners in audit-related assignments and client communication
• Meet deadlines and maintain high-quality audit standards

Requirements

Required Skills & Knowledge

• Strong knowledge of Statutory Audit and audit procedures
• Exposure to large audits (₹500 Cr+ turnover) is mandatory
• Working knowledge of:
• Taxation and GST
• Corporate Law and FEMA
• Risk-based audits
• Good understanding of financial reporting and analysis
• Proficiency in MS Excel and accounting/audit software
• Strong analytical, communication, and documentation skills
• Experience: 1–4 Years (Freshers with strong audit knowledge may be considered)
• Qualification: Chartered Accountant (CA)​

Additional Exposure (Preferred)

• Forensic audits
• Due diligence and valuation assignments
• Litigation support or special audits

Interview Process

• Round 1: Online interview
• Round 2: Personal / Face-to-face interview

Benefits :

• Competitive salary package
• Health insurance and statutory benefits
• Paid leaves and holidays
• Performance-based incentives
• Training and career growth opportunities

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

Shift Timing: 10 AM to 6 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/

Location: Vijayawada, Andra Pradesh 

Language: English  

Salary: 5 LPA to 7.20 LPA

We are looking for a motivated and ambitious Business Development Manager to expand our clientele. You will be responsible for applying different sales strategies and work with dedication to increase sales. Your ultimate goal will be to drive sustainable financial growth by boosting sales and maintaining strong client relationships.

Requirements:

• Bachelor’s degree in business, marketing or related field.

• 4 - 8 Years of Experience in sales, marketing or related field.

• Strong communication skills and IT fluency.

• Ability to manage complex projects and multi-task.

• Excellent organizational skills.

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• Proficient in Word, Excel, Outlook, and PowerPoint.

• Comfortable using a computer for various tasks.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction

• The responsibilities of a Sales Manager Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Dynatrace Expertise: Lead the implementation, configuration, and optimization of Dynatrace monitoring solutions across diverse environments, ensuring maximum efficiency and effectiveness.
• Cloud Integration: Utilize expertise in AWS and Azure to seamlessly integrate Dynatrace monitoring into cloud-based architectures, leveraging PaaS services and IAM roles for efficient monitoring and management.
• Application and Infrastructure Architecture: Design and architect both application and infrastructure landscapes, considering factors like Oracle, SQL Server, Shareplex, Commvault, Windows, Linux, Solaris, SNMP polling, and SNMP traps.
• Cross-Platform Integration: Integrate Dynatrace with various products such as Splunk, APIM, and VMWare to provide comprehensive monitoring and analysis capabilities.
• Inter-Account Integration: Develop and implement integration strategies for seamless communication and monitoring across multiple AWS accounts, leveraging Terraform and IAM roles.
• Experience working with On-premise Application and Infrastructure
• Experience with AWS & Azure and Cloud Certified.
• Dynatrace Experience & Certification

We are seeking a dynamic and experienced Senior Pre-Sales Business Analyst to join our team. The incumbent will play a pivotal role in engaging with potential clients and channel partners, providing strategic insights, and crafting tailored solutions to address client needs. This role demands a blend of technical expertise, business acumen, and exceptional communication skills to effectively articulate our value proposition and drive revenue growth.

Responsibilities

· Engage with clients to understand their business objectives, challenges, and requirements related to computer vision applications.

· Conduct detailed analysis and document business requirements, ensuring clarity, completeness, and feasibility.

· Collaborate with the solutioning and development teams to propose innovative and technically viable solutions that meet clients' requirements.

· Act as a liaison between clients and internal teams, effectively communicating and translating business requirements to technical teams.

· Utilize the low-code platform and AI models to design innovative solutions that address client needs.

· Analyze client data and business processes to identify opportunities for optimization and efficiency gains.

· Develop comprehensive proposals and presentations outlining customized solutions tailored to each client's requirements.

· Collaborate with the sales team to develop compelling proposals, presentations, and demonstrations to showcase the value and capabilities of our computer vision products.

· Participate in pre-sales activities, including client meetings, presentations, and workshops, to support business development efforts.

· Conduct market research to identify potential clients, industry trends, and competitive landscape.

· Analyze market data and client feedback to refine product offerings and develop new solutions.

· Stay updated with industry trends, emerging technologies, and competitive landscape related to computer vision and provide insights and recommendations for product enhancements.

· Contribute to the continuous improvement of business analysis processes, tools, and methodologies within the organization. 

Qualifications

· Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.

· 3-4 years of experience as a Business Analyst, preferably with pre-sales experience in the computer vision industry.

· Excellent communication and interpersonal skills to effectively interact with clients, understand their needs, and convey technical information to non-technical stakeholders.

· Proven experience in documenting business requirements, functional specifications, and use cases.

· Ability to collaborate and work effectively with cross-functional teams, including solution architects, developers, and sales professionals.

· Strong analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.

· Proficiency in project management methodologies and tools to ensure timely and successful project delivery.

· Flexibility and adaptability to handle multiple projects simultaneously and work in a fast-paced environment.

· Willingness to travel as required to client locations for meetings, workshops, and presentations. 

Dori AI enables enterprises with AI-powered video analytics to significantly increase human productivity and improve process compliance. We leverage a proprietary full-stack end-to-end computer vision and deep learning platform to rapidly build and deploy AI solutions for enterprises. The platform was built with enterprise considerations including time-to-value, time-to-market, security, and scalability across a range of use cases. Capture visual data across multiple sites, leverage AI + Computer Vision to gather key insights, and make decisions with actionable visual insights. Launch CV applications in a matter of weeks that are optimized for both cloud and edge deployments.

Job brief: Sr. Software Engineer/Software Engineer

All of our team members are expected to learn, learn, and learn! We are working on cutting-edge technologies and areas of artificial intelligence that have never been explored before. We are looking for motivated software engineers with strong coding skills that want to work on problems and challenges they have never worked on before. All of our team members wear multiple hats so you will be expected to simultaneously work on multiple aspects of the products we ship.

Responsibilities

• Participate heavily in the brainstorming of system architecture and feature design
• Interface with external customers and key stakeholders to understand and document design requirements
• Work cross-functionally with Engineering, Data Science, Product, UX, and Infrastructure teams
• Drive best coding practices across the company (i.e. documentation, code reviews, coding standards, etc)
• Perform security, legal, and license reviews of committed code
• Complete projects with little or no supervision from senior leadership

Required Qualifications

• Built and deployed customer-facing services and products at scale
• Developed unit and integration tests
• Worked on products where experimentation and data science are core to the development
• Experience with large-scale distributed systems that have thousands of microservices and manages millions of transactions per day
• Solid instruction-level understanding of Object Oriented design, data structures, and software engineering principles
• Must have at least 4+ years of experience in back-end web development with the following tools: Python, Flask, FastAPI, AWS or Azure, GCP, Java or C/C++, ORM, Mongo, Postgres, TimescaleD, CI/CD

Desired Experience/Skills

• You have a strong background in software development 
• Experience with the following tools: Google Cloud Platform, Objective C/Swift, Github, Docker
• Experience with open-source projects in a startup environment
• BS, MS, or Ph.D. in Computer Science, Software Engineering, Math, Electrical Engineering, or other STEM degree

We are seeking a Product Designer with a passion for finding solutions that allow customers to intuitively use our products. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer. You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions.

Responsibilities:

• By partnering with cross-functional teams and customers, you will turn your insights into delightful products in a creative environment that requires proven leadership skills and the ability to execute a creative vision.
• Set design requirements based on information from internal teams and user research.
• Identify new product improvement opportunities.
• Analyze how a new product satisfies market needs and consumer preferences.
• Stay up to date on current industry trends and market conditions.
• Coordinate with other design team members to ensure consistent and accurate communication.
• Modify and revise existing designs to meet changing customer preferences.
• Work closely with product engineers to suggest improvements for products and processes.
• Present product design ideas to cross-functional teams and senior leadership.

Requirements:

• Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.
• An intuitive eye for customer needs beyond the obvious.
• Excellent attention to detail.
• Ability to collaborate with cross-functional team members.
• Ability to collect and interpret both qualitative and quantitative feedback.
• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
• Ability to effectively communicate and persuade around design concepts.
• Passion for design; not satisfied with the status quo and always thinking of ways to improve.
• Creative problem-solving skills.
• Dynamic, creative personality, effective at engaging and influencing a variety of audiences.
• Provide assistance to product engineers when needed.
• Recommend new tools and technologies by staying abreast of the latest trends and techniques.
• From good product based background.
• Knowledge of FIGMA is must.