TL - Infrastructure Engineer

Job Brief

The role is to coordinate strategies for defining, deploying, and designing a next-generation, cloud-based unified communications platform. This includes managing all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all products and services, both internally and those integrated with Internet-based services.

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

Lead the pre-sales (25%) to post-sales (75%) efforts building Public/Hybrid Cloud solutions working collaboratively with Intuitive and client technical and business stakeholders

Be a customer advocate with obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available cloud architecture that leverage AWS Cloud services

Experience in analyzing customer's business and technical requirements, assessing existing environment for Cloud enablement, advising on Cloud models, technologies, and risk management strategies

Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies

Extensive experience building Well Architected solutions in-line with AWS cloud adoption framework (DevOps/DevSecOps, Database/Data Warehouse/Data Lake, App Modernization/Containers, Security, Governance, Risk, Compliance, Cost Management and Operational Excellence)

Experience with application discovery prefera bly with tools like Cloudscape, to discover application configurations , databases, filesystems, and application dependencies

Experience with Well Architected Review, Cloud Readiness Assessments and defining migration patterns (MRA/MRP) for application migration e.g. Re-host, Re-platform, Re-architect etc

Experience in architecting and deploying AWS Landing Zone architecture with CI/CD pipeline

Experience on architecture, design of AWS cloud services to address scalability, performance, HA, security, availability, compliance, backup and DR, automation, alerting and monitoring and cost

Hands-on experience in migrating applications to AWS leveraging proven tools and processes including migration, implementation, cutover and rollback plans and execution

Hands-on experience in deploying various AWS services e.g. EC2, S3, VPC, RDS, Security Groups etc. using either manual or IaC, IaC is preferred

Hands-on Experience in writing cloud automation scripts/code such as Ansible, Terraform, CloudFormation Template (AWS CFT) etc.

Hands-on Experience with application build/release processes CI/CD pipelines

Deep understanding of Agile processes (planning/stand-ups/retros etc), and interact with cross-functional teams i.e. Development, Infrastructure, Security, Performance Engineering, and QA

 

Additional Requirements:

Work with Technology leadership to grow the Cloud & DevOps practice. Create cloud practice collateral

Work directly with sales teams to improve and help them drive the sales for Cloud & DevOps practice

Assist Sales and Marketing team in creating sales and marketing collateral

Write whitepapers and technology blogs to be published on social media and Intuitive website

Create case studies for projects successfully executed by Intuitive delivery team

Conduct sales enablement sessions to coach sales team on new offerings

Flexibility with work hours supporting customer’s requirement and collaboration with global delivery teams

Flexibility with Travel as required for Pre-sales/Post-sales, Design workshops, War-room Migration events and customer meetings

Strong passion for modern technology exploration and development

Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills

Experience with Multi-cloud (Azure, GCP, OCI) is a big plus

Experience with VMware Cloud Foundation as well as Advanced Windows and Linux Engineering is a big plus

Experience with On-prem Data Engineering (Database, Data Warehouse, Data Lake) is a big plus

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

Job Description:

• Integrate gates into CI/CD pipeline and push all flaws/issues to developers IDE (as far left as possible) - ideally in code repo but required by the time code is in the artifact repository.

• Demonstrable experience in Containerization-Docker and orchestration (Kubernetes)     
• Experience withsetting up self-managed Kubernetes clusters without using any managed cloud offerings like EKS 
• Experience working withAWS - Managing AWS services - EC2, S3, Cloudfront, VPC, SNS, Lambda, AWS Autoscaling, AWS IAM, RDS, EBS, Kinesis, SQS, DynamoDB, Elastic Cache, Redshift, Cloudwatch, Amazon Inspector. 

• Familiarity withLinux and UNIX systems (e.g. CentOS, RedHat) and command line system administration such as Bash, VIM, SSH.
• Hands on experience in configuration management of server farms (using tools such asPuppet, Chef, Ansible, etc.,).

• Demonstrated understanding of ITIL methodologies, ITIL v3 or v4 certification
• Kubernetes CKA or CKAD certification nice to have

Excellent communication skills
Open to work on EST time zone

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

 

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

 

To know more, Visit! - https://www.happyfox.com/

 

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

 

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

 

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

Job Description :

• Extensive exp. with K8s (EKS/GKE) and k8s eco-system tooling e,g., Prometheus, ArgoCD, Grafana, Istio etc.
• Extensive AWS/GCP Core Infrastructure skills
• Infrastructure/ IAC Automation, Integration - Terraform
• Kubernetes resources engineering and management
• Experience with DevOps tools, CICD pipelines and release management
• Good at creating documentation(runbooks, design documents, implementation plans )

Linux Experience :

1. Namespace
2. Virtualization
3. Containers

 

Networking Experience

1. Virtual networking
2. Overlay networks
3. Vxlans, GRE

 

Kubernetes Experience :

Should have experience in bringing up the Kubernetes cluster manually without using kubeadm tool.

 

Observability                              

Experience in observability is a plus

 

Cloud automation :

Familiarity with cloud platforms exclusively AWS, DevOps tools like Jenkins, terraform etc.

 

 

Engineering Leader, Cloud Infrastructure.

Bengaluru, Karnataka, India

Do you thrive on solving complex technical problems? Do you want to be at the cutting edge of technology? If so,we’re interested in speaking with you!

Your Impact:

We’re looking for a seasoned engineering leader in the Cloud team that is responsible for building, operating, and maintaining a customer-facing DBaaS service in multiple public clouds (AWS, GCP, and Azure). The service supports unified multiverse management of YugabyteDB, including fault-domain aware provisioning, rolling upgrades, security,

networking, monitoring, and day-2 operations (backups, scaling, billing etc). If you’re a strong leader who exemplifies collaboration, who is driven and thrive in a fast-paced startup environment, and who has a strong desire to build an internet-scale, extensible cloud based service with strong emphasis on simplicity and user experience, this job is for

you.

You Will:

 

Lead, inspire, and influence to make sure your team is successful

 

Partner with the recruiting team to attract and retain high-quality and diverse talent

 

Establish great rapport with other development teams, Product Managers, Sales and Customer Success tomaintain high levels of visibility, efficiency, and collaboration

 

Ensure teams have appropriate technical direction, leadership and balance between short-term impact andlong term architectural vision.

 

Occasionally contributing to development tasks such as coding and feature verifications to assist teamswith release commitments, to gain an understanding of the deeply technical product as well as to keepyour technical acumen sharp.

You'll need:

 

BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams

 

Strong fundamentals in distributed systems design and development

 

Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management

 

Experience running production services in Public Clouds such as AWS, GCP, and Azure

 

Experience with running large stateful data systems in the Cloud

 

Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization,orchestration, elastic scalability)

 

A great track record of shipping features and hitting deadlines consistently; should be able to move fast,build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them

 

Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team.

Roles and Responsibilities 

• Primary stakeholder collaborating with Dir Engineering on software/infrastructure architecture, monitoring/alerting framework and all other architectural level technical issues
• Design and manage implementation of Silvermine’s high performance, scalable, extensible and resilient microservices application stack based of existing, partially migrated monolithic application and for new product development.  Includes:
  • Utilizing either ECS Fargate (no EC2 clusters) or EKS as the orchestration framework – to be tested up to a minimum of 100k concurrent users
  • Exploring, designing and implementing use of on demand compute (Lambda) where appropriate
  • Scalable and redundant data architecture supporting microservices design principles
  • A scalable reverse proxy layer to isolate microservices from managing network connections
  • Utilizing CDN capabilities to offload origin load via an intelligent caching strategy
  • Leveraging best in breed AWS service offerings to enable team to focus on application stack instead of application scaffolding while minimizing operational complexity and cost
  • Monitoring and optimizing of stack for
• Security and monitoring
  • Leverage AWS and 3rd party services to monitor the application stack and data; secure them from DDOS attacks and security breaches; and alert the team in the vent of an incident
  • Using APM and logging tools:
    • Monitor application stack and infrastructure component performance
    • Proactively detect, triage and mitigate stack performance issues
    • Alert upon exception events
    • Provide triaging tools for debugging and Root Cause Analysis.
• Enhance the CI/CD pipeline to support automated testing, a resilient deployment model (e.g., blue-green, canary) and 100% rollback support (including the data layer)
• Development a comprehensive, supportable, repeatable IAC implementation using CloudFormation or Terraform
• Take a leadership role and exhibit expertise in the development of standards, architectural governance, design patterns, best practices and optimization of existing architecture.
• Partner with teams and leaders to provide strategic consultation for business process design/optimization, creating strategic technology road maps, performing rapid prototyping and implementing technical solutions to accelerate the fulfillment of the business strategic vision.
• Staying up to date on emerging technologies (AI, Automation, Cloud etc.) and trends with a clear focus on productivity, ease of use and fit-for-purpose, by researching, testing, and evaluating.
• Providing POCs and product implementation guidelines.
• Applying imagination and innovation by creating, inventing, and implementing new or better approaches, alternatives and breakthrough ideas that are valued by customers within the function.
• Assessing current state of solutions, defining future state needs, identifying gaps and recommending new technology solutions and strategic business execution improvements.
• Overseeing and facilitating the evaluation and selection technology, product standards and the design of standard configurations/implementation patterns.
• Partnering with other architects and solution owners to create standards and set strategies for the enterprise.
• Communicating directly with business colleagues on applying digital workplace technologies to solve identified business challenges.

Skills Required:

• Good mentorship skills to coach and guide the team on AWS DevOps.
• Jenkins, Python, Pipeline as Code, Cloud Formation Templates and Terraform.
• Experience with Dockers, Containers, Lambda and Fargate is a must
• Experience with CI/CD and Release management
• Strong proficiency in PowerShell scripting
• Demonstrable expertise in Java
• Familiarity with REST APIs

Qualifications:

• Minimum of 5 years of relevant experience in Devops.
• Bachelors or Masters in Computer Science or equivalent degree.
• AWS Certifications is added advantage

Responsibilities

- Building and maintenance of resilient and scalable production infrastructure 

Improvement of monitoring systems

- Improvement of monitoring systems

- Creation and support of development automation processes (CI / CD)

- Participation in infrastructure development 

- Detection of problems in architecture and proposing of solutions for solving them 

- Creation of tasks for system improvements for system scalability, performance and monitoring

- Analysis of product requirements in the aspect of devops

- Incident analysis and fixing

Skills and Experience

- Understanding of the distributed systems principles 

- Understanding of principles for building a resistant network infrastructure 

- Experience of Ubuntu Linux administration (Debian-like will be a plus)

- Strong knowledge of Bash

- Experience of working with LXC-containers 

- Understanding and experience with infrastructure as a code approach 

- Experience of development idempotent Ansible roles

- Experience of working with git

Preferred experience

 Experience with relational databases (PostgeSQL), ability to create simple SQL queries 

- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)

- Understanding of dynamic routing (OSPF) 

- Knowledge and experience of working with network equipment Cisco

- Experience of working with Cisco NX-OS

- Experience of working with IPsec, VXLAN, Open vSwitch

- Knowledge of principles of multicast protocols IGMP, PIM

- Experience of setting multicast on Cisco equipment

- Experience administering Atlassian products

Devops Engineer

What we are looking for

 Work closely with product & engineering groups to identify and document

infrastructure requirements.

 Design infrastructure solutions balancing requirements, operational

constraints and architecture guidelines.

 Implement infrastructure including network connectivity, virtual machines

and monitoring.

 Implement and follow security guidelines, both policy and technical to

protect our customers.

 Resolve incidents as escalated from monitoring solutions and lower tiers.

 Identify root cause for issues and develop long term solutions to fix recurring

issues.

 Ability to automate recurring tasks to increase velocity and quality.

 Partner with the engineering team to build software tolerance for

infrastructure failure or issues.

 Research emerging technologies, trends and methodologies and enhance

existing systems and processes.

Qualifications

 Master’s/Bachelors degree in Computer Science, Computer Engineering,

Electrical Engineering, or related technical field, and two years of experience

in software/systems or related.

 5+ years overall experience.

Work experience must have included:

 Proven track record in deploying, configuring and maintaining Ubuntu server

systems on premise and in the cloud.

 Minimum of 4 years’ experience designing, implementing and troubleshooting

TCP/IP networks, VPN, Load Balancers & Firewalls.

 Minimum 3 years of experience working in public clouds like AWS & Azure.

 Hands on experience in any of the configuration management tools like Anisble,

Chef & Puppet.

 Strong in performing production operation activities.

 Experience with Container & Container Orchestrator tools like Kubernetes, Docker

Swarm is plus.

 Good at source code management tools like Bitbucket, GIT.

 Configuring and utilizing monitoring and alerting tools.

 Scripting to automate infrastructure and operational processes.

 Hands on work to secure networks and systems.

 Sound problem resolution, judgment, negotiating and decision making skills

 Ability to manage and deliver multiple project phases at the same time

 Strong analytical and organizational skills

 Excellent written and verbal communication skills

Interview focus areas

 Networks, systems, monitoring

 AWS (EC2, S3, VPC)

 Problem solving, scripting, network design, systems administration and

troubleshooting scenarios

 Culture fit, agility, bias for action, ownership, communication

Requirements

• Design, write and build tools to improve the reliability, latency, availability and scalability of HealthifyMe application.

• Communicate, collaborate and work effectively across distributed teams in a global environment

• Optimize performance and solve issues across the entire stack: hardware, software, application, and network.

• Experienced in building infrastructure with terraform / cloudformation or equivalent.
• Experience with ansible or equivalent is beneficial
• Ability to use a wide variety of Open Source Tools
• Experience  with AWS is a must.
• Minimum 5 years of running services in a large scale environment.
• Expert level understanding of Linux servers, specifically RHEL/CentOS.
• Practical, proven knowledge of shell scripting and at least one higher-level language (eg. Python, Ruby, GoLang).
• Experience with source code and binary repositories, build tools, and CI/CD (Git, Artifactory, Jenkins, etc)
• Demonstrable knowledge of TCP/IP, HTTP, web application security, and experience supporting multi-tier web application architectures.

Look forward to

- Working with a world-class team.

- Fun & work at the same place with an amazing work culture and flexible timings.

- Get ready to transform yourself into a health junkie

Join HealthifyMe and make history!