
Position
Position Title: Tele sales Executive
Location: Mumbai.
Reporting Manager: Tele sales Manager/Lead
We hustle Monday - Friday (1st & 3rd Saturday)
Industry: Insuretech
Vertical Summary
Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?
This is the problem we are trying to solve by creating innovative products in this space.
Roles & Responsibilities
- Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
- To utilize inbound/outbound calls to cross-sell & up-sell products/services
- To share and record accurate information of communication with customers to update database
- Answer questions regarding products/services to ensure customer satisfaction
- Ask relevant questions to understand customer requirements.
- Develop and sustain relationships with customers to encourage repeat business.
- Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Meet/exceed daily and monthly targets with respect to call volume and sales
Professional Experiences
- Proven experience working as a telesales executive or customer service role
- Proven track record of successfully meeting sales targets preferably over the phone
- Good knowledge of relevant computer programs and telephone systems
- Proficient in all Microsoft Office applications.
Functional & Behavioural Competencies
- Strong analytical and problem-solving skills.
- Strong negotiation and consultative sales skills.
- Growth and aggressive delivery, targets-oriented mind-set
- Ability to deliver in high pace environment
- Strong organizational skills
- Excellent communication and customer service skills.
What do we offer?
- Attractive salary & performance-linked bonuses
- Health Insurance benef
- Fun, casual & flexible work environment
- Entrepreneurial, forward-looking, growth-driven & open work culture

About Impact Guru
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· Identifying and developing new business opportunities
· Developing and executing strategic sales plans
· Meeting the business goals and objectives
· Conducting market research and analyzing competitor activities
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· Strong analytical skills and attention to detail.
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· Good convincing skills
· Good communication skills
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Languages: Must be fluent in English and Hindi
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Sales Executive responsibilities include:
- New Sale
- Deal closure
- Target achievement
Responsibilities:
- Actively seek new sales opportunities through cold calling and networking.
- Set up meetings with potential clients and listen to their requirements and concerns
- Prepare and deliver appropriate presentations on products and services
- Ensure the availability of stock for sales and demonstrations
- Negotiate/close deals and handle complaints or objections
Requirements:
- Local Market knowledge
- Proven experience as a Sales Executive or relevant role
- Proficiency in English
- Excellent knowledge of MS Office
- Thorough understanding of sales and negotiating techniques
- Fast learner and passion for sales
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- Aptitude in delivering attractive presentations
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