TeleSales Executive

Job Title: Production Lead – Marketing & Creative (D2C)

Location: Jaipur

Experience: 5–10+ years in video production, ad creation, D2C brand content

Department: Marketing & Creative

Employment Type: Full-time

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About the Role

We are looking for a highly capable, creative, and execution-driven Production Lead who can convert scripts into powerful, high-performing video ads. This role demands someone who understands D2C brand storytelling, social media content formats, UGC-style videos, testimonials, monologues, product showcases, and performance-first ads.

You will lead a full in-house + freelance ecosystem of video editors, cinematographers, actors, influencers, and production partners—ensuring timely, high-quality output across all marketing channels.

The ideal candidate comes from D2C brands, creative agencies, or production houses, with hands-on experience producing fast-paced digital content.

Key Responsibilities

1. Full Production Ownership

-Take scripts from the creative team and convert them into complete shoot & production plans.

Execute:

-UGC videos, Testimonials, Monologue-style ads, Product shoots, Feature/USP-based videos, Review-style ads, Brand intro films, Showreels, Short ads, reels, and performance creatives, TVCs

-AI-based content (AI voiceover, AI characters, AI video formats)

-Ensure editing, sound, transitions, branding, and storytelling are done to perfection.

2. Team & Talent Management

-Manage and mentor: Video editors, Cinematographers, Actors & Models, UGC creators, Influencers

-Production assistants & freelancers

-Hire and train new team members based on evolving content needs.

-Maintain a reliable network of production talent and agencies.

3. Creative Direction & Quality Control

-Translate scripts into strong visual stories aligned with D2C performance goals.

-Review raw footage, edits, and final versions to ensure top-tier quality.

-Ensure every video communicates the right message and drives measurable impact.

-Maintain consistency in tone, pacing, aesthetics, and brand voice.

4. Operational Excellence

-Prepare shoot schedules, call sheets, timelines, and execution plans.

Manage equipment, locations, permissions, budgets, and logistics.

-Ensure fast turnaround without compromising creative quality.

-Coordinate closely with scriptwriters, designers, and marketing teams.

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Required Skills & Experience

5–10+ years in production roles within D2C brands, creative agencies, or digital-first companies.

Proven experience managing end-to-end video production for:

Social media ads & reels, UGC content, Testimonial videos

On-camera monologue ads, Product demo & feature videos

Review-style content, Brand videos & showreels, Influencer content

TVCs, AI-led content formats

Deep understanding of performance-focused storytelling for digital ads.

Strong knowledge of video editing workflows, basic cinematography, lighting, sound, and post-production.

Exceptional leadership and project management skills.

Ability to manage multiple shoots and deadlines simultaneously.

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.

Requirements

- High school diploma or equivalent; college degree preferred.

- Proven experience in a customer service role, preferably in a chat support environment.

- Excellent written communication skills, with a focus on grammar and spelling.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage multiple chat conversations simultaneously.

- Proficiency in using customer support software and ticketing systems.

- Basic understanding of technical troubleshooting for common issues.

- Strong interpersonal skills and ability to work effectively in a team environment.

- Flexibility to work various shifts, including nights, weekends, and holidays.

- Ability to remain calm and professional under pressure.

- Strong organizational skills and ability to prioritize tasks.

- Familiarity with company products and services, or the ability to quickly learn and adapt.

- Empathy and patience when dealing with customer inquiries and complaints.

- High level of reliability and punctuality.

- Ability to follow company policies and procedures.

- Prior experience in e-commerce or a related industry is a plus.

- Willingness to participate in ongoing training and development initiatives.

Responsabilities

- Respond to customer inquiries via chat promptly and professionally.

- Troubleshoot technical issues and provide appropriate solutions.

- Escalate complex or unresolved issues to a higher level of support.

- Guide customers through website navigation and troubleshooting steps.

- Maintain customer interaction logs and update relevant information in the system.

- Communicate product information and updates to customers.

- Assist in processing orders, cancellations, and refunds as needed.

- Collaborate with team members to improve customer support processes.

- Follow up with customers to ensure their issues have been resolved.

- Stay up to date with company products and services.

- Monitor and manage multiple chat conversations simultaneously.

- Analyze customer feedback and report recurring issues to management.

- Provide product recommendations based on customer needs and preferences.

- Adhere to company policies and procedures in resolving customer complaints.

- Participate in regular training sessions to enhance product knowledge and customer service skills.

- Identify opportunities for improving customer experience and share insights with the team.

We are looking for Freelance/Contract IT Recruiters with a minimum of 2 years of industry experience to join our team immediately.

Requirements:

Experience in handling Contract, C2C and FTE positions in IT

Strong understanding of the end-to-end IT recruitment process

Ability to work in a fast-paced, target-driven environment

Excellent Communications skills 

What We Offer:

Fixed Salary + Incentives

Opportunity for a full-time hire after 6 months (based on performance)

Responsibilities:-

• Manage senior business stakeholders.
• Act as the primary point of contact for all Salesforce, Marketing Automation, and CRM initiatives
• Lead workshops gather requirements, and design solutions
• Manage the implementation and delivery of new initiatives
• Hands-on configuration.
• Design, build and deliver salesforce technical design/architecture in line with client requirements;
• -Own architecture and design of complex solution components (Integration, Security, Custom development);
• -Demonstrate technical development skills (scope technical portion of a project and estimate resource requirements);
• -Work closely with stakeholders within client organization;
• -Work closely with and support the Sales community.
• Stay abreast of new Salesforce releases and functionality, making suggestions to improve existing processes and implement new solutions
• Manage and mentor junior team members

Required skills and experience:-

• Experience working across the full Salesforce project lifecycle from analysis, design, testing to implementation.
• You’ll have 5+ years experience of working on deployment teams throughout the project lifecycle, ideally using Agile development techniques.
• You’ll have a proven track record of successful delivery on customer projects, preferably enterprise CRM implementations
• Demonstrable experience supporting and maintaining Salesforce.com CRM applications i.e. SalesCloud, Service Cloud
• Experience with Marketing Automation / Marketing Tools i.e. Marketo or Eloqua
• Previous team leadership/management experience is desirable
• Product discovery and ideation experience
• Conducted focus group sessions/ cross-functional workshops, etc for requirement gathering
• -Knowledge of data and content migration, automated testing, release management, source control tools;
• -In-depth understanding of Salesforce programming including Visualforce, Apex, and API’s;
• -Experience with CRM, CMS, ERP, CPQ, Portals, SSO, E-commerce and ESB/SOA applications;
• Demonstrated ability to drive a product vision, manage a roadmap, and influence without direct authority
• You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground
• You’ll have excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers.
• You’ll have the vision to help us take our company to the next level
• Track record of successfully delivering projects on time, to scope, with high quality.
• Independently driven, resourceful, and able to deliver results with light-touch direction.
• Ability to communicate clearly and effectively with developers, business owners, and senior business leaders.
• Excellent user experience intuition.
• Strong analytical skills.

C++ Developer 

Permanent, Full time 

Summary: 

Our firm, SynOption is into trading technology, headquartered in Singapore and development office in Noida as of now. We are involved in building an FX and derivative trading system, spanning reference data, pricing, order execution, post-trade systems, and market analytics. In 2021, we would be opening offices in the UK and US and branch in Mumbai, India 

What we expect: Very good C++ Developer who have experience in design, development, debugging of multi-threaded large scale application with good understanding in data structures on Linux packaging, functional testing and deployment automation very good with problem solving 
 

1. Key responsibilities : 

1. Understand fundamental design principles and best practices for developing backend servers and web applications 

1. Gather requirements, scope functionality, estimate and translate those requirements into solutions 

1. Implement and integrate software features as per requirements 

1. Deliver across the entire app life cycle 

1. Work in a product creation project and/or technology project with implementation or integration responsibilities 

1. Improve an existing code base, if required, and ability to read source code to understand data flow and origin 

1. Design effective data storage for the task at hand and know how to optimize query performance along the way 

1. Follow an agile methodology of development and delivery 

1. Strictly adhere to coding standards and internal practices; must be able to conduct review code 

1. Mentor and possibly lead junior developers 

1. Contribute towards innovation 

1. Performance optimization of apps 

1. Explain technologies and solutions to technical and non-technical stakeholders 

1. Diagnose bugs and other issues in products 

1. Continuously discover, evaluate, and implement new technologies to maximize development efficiency 
    

1. Must have / Good to have: 

1. 6+ years experience with C++ development 

1. Design and implementation of high-availability, and performant applications on Unix environment 

1. Advanced knowledge of C/C++, Object Oriented Design, STL 

1. Good with multithreading and data structures 

1. Develop back-end components to improve responsiveness and overall performance 

1. Familiarity with database design, integration with applications and python packaging. 

1. Familiarity with front-end technologies (like JavaScript and HTML5), REST API, security considerations 

1. Familiarity with functional testing and deployment automation frameworks 

1. Experience in development for 3-4 production ready application using C++ as programming language 

1. Experience in writing unit test cases including positive and negative test cases 

1. Experience of CI/CD pipeline code deployment (Git, SVN, Jenkins or Teamcity) 

1. Experience with Agile and DevOps methodology 

1. Very good problem-solving skills 

1. Experience with Web technologies is a plus 
    

• Good in Hybrid, Native Mobile development, and associated development frameworks SDKs.
• Good knowledge in one of the design component frameworks library – (React Native UI Components Library, Material UI, Native UI Components library)
• Stronghold in HTML and CSS or related design libraries like bootstrap, fluid layout system, grid layout system, Flexi layout system)
• Stronghold in repo management system – (Preferred GIT)
• Good to have knowledge on deployment and packaging application to play store or app store.
• Good to have knowledge on deployment and packaging application to play store or app store.
• Good at React Native with a minimum of 3 years of experience in IT.
• Good at React Js/Redux is preferred
• Good Hybrid mobile development is required
• Good at databases – Relational or NoSQL.
• Interface with clients via Slack, Zoom, and email.
• Work with modern tools including Jira, Slack, GitHub, etc

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.