TeleSales Executive

Roles and Responsibilities:The incumbent will be:

1.) Responsible for inbound/outbound prospect calls and convert them into sales.

2.) Sell products by establishing and developing relationships with prospects.

3.) Ability to convert high revenue leads.

4.) Ability to retain customers to increase repeat business.

5.) Customer identification, call planning, account management and closing.

6.) Maintain all clients contact details in CRM system (Clients Contacts, Call Reports, Price Quotes, Email Correspondence.

7.) Develop and maintain business plans to achieve sales targets.

Desired profile:

1. Graduate in any stream. Engineering graduates preferred.

2. Experience in online / telesales / telemarketing.

3. Proficiency in spoken English is a must.

4. Familiarity with e-commerce and its components

5. Knowledge on software like Zoho CRM, Salesforce is an added advantage.

6. Highly analytical, self-driven individuals preferred.

We looking for an efficient candidate for tele-calling services for our tele-calling unit. The candidate should be very fluent in English speaking and should have to capability to attend client requirements and sales. The following requirements are expected from the eligible candidates:

• Proficient in Good English Speaking.
• Any gender with age group for job positions between 21yrs to 30yrs.
• Experienced candidates are mostly preferred for the job role.
• Need to adapt to the working environment, time management and co-operation with teamwork.
• Earn incentives up to 30k per month based on performance.
• Performance bonus will be credited for best performing candidates.

• Advising and selling term and health insurance to interested customers by understanding the customer’s needs in particular and their ability to pay.

• Analyzing and understand customer’s current insurance policies and suggest them with best available plans.

• Keep a track and check on the ongoing transactions with the customers.

• Solving day-to-day issues of customers with respect to their policies to maintain a strong and healthy relationship with them.

• To generate the desire for our product in the Customer’s mind by making them understand the value proposition.

• Successfully create, develop and retain relationships with customers through understanding their needs and explaining the benefits of the policies.
• Doing proper follow-up with the prospective customers and simultaneously converting them into sales.

• RM’s should generate a good pipeline for themselves over a period of time so that it helps them in achieving their daily targets.

• Reaching out to maximum prospective customers from the base assigned and explaining them the insurance plans by providing them with proper presentation on call and simultaneously generating sales and achieving their daily numbers.

• To constantly upgrade with changes, to ensure you provide the most up-to-date product information to the customers.