Agency Development Manager

·        Development and formulation of water-based interior and exterior waterproof decorative paints, ensuring performance, aesthetics, and regulatory compliance.

·        Testing of paint formulations to ensure they meet company quality standards and performance criteria.

·        Work closely with the production team to ensure smooth scale-up of formulations from laboratories to commercial production.

·        Stay up to date with industry trends. Provide recommendations for new product development based on market insights and consumer demand. Conduct competitive analysis to identify potential opportunities for new or improved product offerings.

·        Provide technical support to the sales team regarding product performance, application methods, and troubleshooting. Address and resolve customer query in a timely and professional manner.

·        Maintain accurate records of all product formulations and testing data. Prepare detailed technical reports on new product developments, performance testing, and quality control results.

Knowledge of paint formulations, Testing, pigments, and Emulsion

Complaint handling, root cause analysis and resolutions

Experience: 3–7 years

Location: Pune (Baner) / Hybrid

Markets: North America, EU, Australia

Compensation: ₹7–9 LPA (Fixed) + ₹3–5 LPA (Performance Incentives)

About the Role

High-ownership Account Manager role managing international clients across North America, the EU, and Australia

Hands-on Individual Contributor role with a clear path to Account Management Lead

Act as the bridge between clients and internal teams to ensure delivery excellence and client satisfaction

Own client experience, retention, and account growth

What You Will Own

Client Relationship & Customer Success

Own end-to-end relationships for 6–8 client accounts

Act as the primary point of contact

Drive client satisfaction, retention, and long-term engagement

Proactively identify risks, concerns, and growth opportunities

Account Operations & Coordination

Drive follow-ups on proposals, contracts, and legal documentation

Manage invoicing coordination and payment follow-ups

Ensure strong coordination between clients and internal teams (tech, design, marketing)

Client Pulse & Escalation Management

Identify early signals of client dissatisfaction or delivery risks

Escalate proactively and drive resolution with ownership and speed

Reviews & Reporting

Own Quarterly Business Reviews (QBRs)

Prepare and present:

Project status updates

Performance summaries

Insights and recommendations

Ensure clarity, transparency, and trust with clients

Account Growth & Expansion

Identify and drive upsell and cross-sell opportunities

Contribute directly to revenue growth across managed accounts

Team Building (Future Scope)

Hire and manage interns / junior account managers

Contribute to process building and best practices

Grow into a team leadership role

What We Are Looking For

3–7 years in Account Management / Customer Success (IT services / eCommerce / SaaS preferred)

Strong experience working with North American clients

Excellent communication, presentation, and stakeholder management skills

Willingness to work across time zones (late evening/night calls when required)

Strong ownership mindset and problem-solving ability

Ability to manage multiple accounts (6–8 simultaneously)

Assertive, confident, and proactive in client interactions

Nice to Have

Experience in a B2B eCommerce or digital agency environment

Exposure to EU / Australia clients

Experience mentoring or managing junior team members

Growth Opportunity

Path to Account Management Lead / Customer Success Lead

Opportunity to build and lead a team of Account Managers

Direct exposure to global clients and the leadership team

Role Impact

Manage a portfolio of international accounts contributing directly to company revenue

Earn performance incentives linked to account growth and retention

Job Description:

About CueSpark

CueSpark (by DatePlatter) is a digital platform empowering service-based businesses — such as salons, caterers, artists, fitness trainers, and event professionals — to launch their own digital stores, manage bookings, and grow from local to global.

We are on a mission to digitize India’s service economy by providing tools for branding, customer engagement, and business automation.

Key Responsibilities:

• Identify and onboard vendors, service providers, and small businesses onto CueSpark Business Platform.
• Pitch CueSpark Business solutions to potential clients through field visits, digital channels, and demos.
• Generate and convert qualified leads in assigned regions.
• Build strong relationships with clients to ensure retention and upselling opportunities.
• Collaborate with marketing and product teams for feedback and market insights.
• Achieve monthly and annual sales targets with focus on growth and profitability.

Requirements:

• Minimum 2 years of experience in sales, digital marketing, or software/SaaS product selling.
• Strong communication and negotiation skills in Hindi and English.
• Proven record in achieving sales targets and managing client relationships.
• Own bike and valid driving license are mandatory for field visits.
• Self-driven, disciplined, and passionate about technology-driven business solutions.

What We Offer:

• Competitive fixed salary of Rs 15,000 + high-performance incentives (up to ₹10,00,000/year).
• Rapid growth opportunities within the company.
• Training on CueSpark Business products and tools.
• Exposure to India’s fastest-growing digital service ecosystem.

Visit: https://www.cuespark.com

Job Type: Full-time

Ability to commute/relocate:

• Sector-77 Noida, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Master's (Preferred)

Language: English and Hindi (Preferred)

Request for Proposal (RFP): AI Receptionist for Helvetica Incoming Broker Calls

Company Overview

Helvetica Group is a direct commercial real estate lender and investment bank, specializing in providing alternative financing solutions for complex real estate transactions. We focus on fast, innovative, and common-sense underwriting to serve brokers, investors, and borrowers nationwide.

Website: helveticagroup.com

Project Overview

We are seeking an experienced AI Engineer to design and implement an AI Receptionist using Retell AI and Make (formerly Integromat). This AI Receptionist will handle incoming broker calls, collect loan request details, integrate with Salesforce, and automate follow-up communications.

Scope of Work

The solution should:

1. Receive Incoming Calls

• Integrate with our phone system and Retell AI to answer broker calls professionally.
• Detect caller intent and initiate a structured loan intake conversation.

1. Prompt Loan Request Details

• Use natural language conversation to gather key loan scenario data:
• Borrower and broker information
• Property type, location, value
• Loan amount requested, purpose, and timeline
• Any special circumstances (e.g., foreclosure bailout, BK buyout, etc.)

1. Data Handling & Automation

• Send collected call details to Salesforce as a new Lead.
• Email a summary of the loan request to our broker group.
• Send an automated confirmation email to the caller.
• Send an SMS confirmation text to the caller with a thank-you and next steps.

1. Integration Requirements

• Use Retell AI for call handling and voice interactions.
• Use Make for workflow automation (Salesforce, email, SMS).
• Ensure all data flows securely and complies with applicable regulations.

Deliverables

• Fully functional AI Receptionist integrated with our systems
• Retell AI call flow design and scripts tailored to Helvetica's lending guidelines
• Make (Integromat) scenarios for:
• Salesforce lead creation
• Email notifications (internal and external)
• SMS confirmation to caller
• Documentation for setup, maintenance, and future scaling
• Optional: Dashboard for call analytics and performance monitoring

Skills Required

• Experience with Retell AI (or similar conversational AI voice platforms)
• Expertise in Make (Integromat) or similar workflow automation tools
• Strong knowledge of Salesforce API integrations
• Experience with Twilio or other SMS/email APIs is a plus
• Understanding of secure data handling and compliance (preferred)

Proposal Requirements

Please include in your proposal:

• Relevant experience with Retell AI, Make, and Salesforce integrations
• Portfolio of similar AI automation projects (voice + CRM)
• Estimated timeline for project completion
• Proposed budget and pricing structure
• Any additional recommendations to enhance this solution

Timeline

• Proposal Submission Deadline: [Insert Date]
• Project Kickoff: [Insert Date]
• Expected Completion: Within 4-6 weeks from kickoff

Budget

We are open to proposals with fixed price or hourly rates. Please provide a clear breakdown of your pricing.

How to Apply

Submit your proposal directly through Upwork, including all requested details.

Would you also like me to include:

• Sample call flow conversation script (to attract engineers who understand the flow)?
• Technical architecture diagram (for clarity on integrations)?
• I can draft both to include in your posting. Shall I proceed?

Job Description: Backend Developer – Design Qandy

Who are we?

Design Qandy delivers personalised luxury interior design to India’s discerning homeowners and corporates. Led by highly admired luxury brand builders, internationally trained designers, world-class technology professionals and curated teams of turnkey project execution specailists. We seek perfection in design and are committed to bringing back trust and excitement in the design process.

Know more about us on designqandy.com and https://instagram.com/designqandy?igshid=YmMyMTA2M2Y=

Our work culture?

We are a lean team of high performing go-getters, we take ownership in our roles and lead with knowledge. Debates and discussions are an important part of our culture and we encourage people to bring unique perspectives to their conversations. Most importantly, we love solving problems.

Each day is inspiring and we encourage you to apply for this role and experience it for yourself.

What would you be required to do?

·      Write code and tests, build prototypes, solve issues, profile, and analyze bottlenecks

·      Design performance gauging, building robust APIs to support mobile and desktop clients

·      Manage and optimize scalable distributed systems on the cloud

·      Optimization of web applications for performance and scalability

·      Develop automated tests to ensure business needs are met and allow for regression testing

·      Participate in the entire application lifecycle, focusing on coding and debugging

·      Write clean code to develop functional web applications

·      Troubleshoot and debug applications

·      Perform UI tests to optimize performance

·      Manage cutting-edge technologies to improve legacy applications

·      Collaborate with Front-end developers to integrate user-facing elements with server-side logic.

·      Gather and address technical and design requirements

·      Provide training and support to internal teams

·      Build reusable code and libraries for future use

What skills we are looking for?

·      Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers regarding progress on the long-term technology roadmap

·      Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs

·      Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed

·      Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives

Skills Needed:

·      PHP Laravel Framework, PHP Design Patterns.

·      Proficient in MySQL, PostgreSQL, MongoDB

·      APIs, REST API, SOAP API, API Security, Open APIs

·      Push Notifications, Laravel Events, Queue, Observers

·      Excellent foundation in computer science, algorithms, and web design

·      Experience writing highly secure web applications

·      Experience with core AWS web-enabling technologies

·      Growth mindset, challenging status quo to find new solutions and out-of-the-box ideas

·      Experience designing RESTful APIs, specifically for mobile apps

·      Computer science degree or equivalent experience

·      Experience leading a team

·      3-6 Years’ experience in back-end development.

Flutter Developer

Responsibilities :

Mobile app developers have a bunch of responsibilities. Flutter engineers also have a lot of tasks to conquer.

• Designing and developing apps
• Writing clean code
• Participating in development life-cycle
• Fixing bugs
• Investigating technologies to make the development faster
• Following new trends in development

Required Skills :

• Good knowledge of Git
• Understanding of Computer Science
• Understanding of software development life cycle
• Strong knowledge of different architecture approaches
• Experience with GoF patterns
• Knowledge of SQL
• Strong knowledge of networking
• Experience in programming languages for mobile development — Kotlin or Swift
• Knowledge of Dart programming language,
• Understanding of Flutter framework
• Experience in Android or iOS mobile development services

• Proficient in creating Web (Responsive) applications using Angular 8+, AngularJS, JavaScript, JQuery. 
• Experience developing/consuming RESTAPIs
• Knowledge of multiple back-end languages Like Java, Python and JavaScript frameworks(e.g. Node.js)
• Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design
• Hands-on experience with code versioning systems like Git, SVN.