
Position Overview:
We are seeking a highly motivated and analytical individual to join our team as a Market Research and
Competitive Intelligence Analyst, specializing in enterprise technologies and telecom markets. As an integral
member of our organization, you will be responsible for gathering, analyzing, and interpreting data to provide
strategic insights and recommendations to support our business decisions and competitive positioning. This role
requires a deep understanding of the enterprise technologies and telecom sectors, as well as strong research,
analytical, and communication skills
Job Description:
o Conduct comprehensive market research:
Identify and analyze market trends, industry developments, and emerging technologies in the
enterprise technologies and telecom markets.
Gather data on market size, market share, growth rates, customer needs, and competitive landscapes.
Monitor regulatory changes, industry standards, and policy developments impacting the sector.
Utilize primary and secondary research methods to collect relevant data, including surveys, interviews,
and data analysis tools.
o Perform competitive intelligence analysis:
Identify key competitors in the enterprise technologies and telecom markets and track their activities,
strategies, and performance.
Analyze competitors' product offerings, pricing strategies, market positioning, and go-to-market
approaches.
Evaluate strengths, weaknesses, opportunities, and threats (SWOT) of competitors.
Conduct benchmarking analysis to assess our company's performance against competitors and identify.
areas for improvement.
o Generate strategic insights and recommendations:
Synthesize market and competitive data to extract meaningful insights and actionable
recommendations.
Collaborate with cross-functional teams to provide strategic guidance for product development,
marketing campaigns, and sales strategies.
Present findings, reports, and recommendations to senior management and stakeholders in a clear and
concise manner.
Stay abreast of industry trends, best practices, and technological advancements to inform strategic
decision-making.
o Maintain industry knowledge and expertise:
Continuously update knowledge of enterprise technologies and telecom markets through research,
industry events, and networking.
Build relationships with industry experts, analysts, and vendors to gain insights and access to relevant
information.
Act as an internal subject matter expert, providing guidance and training to colleagues on market.
research and competitive intelligence methodologies.
Team Management:
Qualifications and Skills/ Experience, Expertise:
o Previous Experience in a Related Field Preferred; Proven work experience as a Market Research Analyst,
o bachelor's degree in business, marketing, economics, or a related field. A master's degree is preferred.
o Proven experience in market research, competitive intelligence, or related fields within the enterprise
technologies and telecom sectors.
o In-depth knowledge of enterprise technologies, such as cloud computing, cybersecurity, artificial intelligence,
and data analytics.
o Familiarity with telecom services, network infrastructure, wireless technologies, and telecommunications
regulations.
o Proficient in gathering, analyzing, and interpreting quantitative and qualitative data from various sources.
o Strong analytical and critical thinking skills, with the ability to translate data into actionable insights and
recommendations.
o Excellent written and verbal communication skills, including the ability to present complex information in a clear
and concise manner.
o Proficiency in using market research tools, data analysis software, and Microsoft Office suite.
o Detail-oriented with strong organizational and project management skills.
o Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
o Strong business acumen and a keen interest in staying up to date with industry trends and developments
o Strong interpersonal skills and an ability work as part of a team, both physical and virtual
o Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude;
Strong listening and storytelling skills.
o Enthusiasm for working in a high profile, fast-paced startup culture.
o Responsible and self-motivated; Strong analysis skills; Ability to learn new technologies; Ability to multitask and
prioritize between competing activities
o Expertise in MS office - Excel, Word & Power Point documents.
Key Deliverables: Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for the Market Research and
Competitive Intelligence Analyst. These KPIs and KRAs are designed to evaluate the performance and contribution of the Market Research and Competitive Intelligence Analyst in enterprise technologies and telecom markets. They focus on areas such as market share analysis, competitor analysis, customer insights, strategic recommendations, research accuracy, industry expertise, cross-functional collaboration, and process improvement.
o KPI: Market Share Analysis
Measure and track changes in market share for our company and key competitors.
Assess the impact of market share changes on business performance.
Develop strategies to improve or maintain market share in target markets.
o KPI: Competitor Analysis
Monitor and analyze competitor activities, including product launches, marketing campaigns, and
pricing strategies.
Provide regular updates on competitor strengths, weaknesses, and market positioning.
Identify opportunities and threats in the competitive landscape and propose counterstrategies.
o KPI: Customer Insights
Gather customer feedback and conduct surveys to understand customer preferences, needs, and
satisfaction levels.
Translate customer insights into actionable recommendations for product development, marketing,
and customer service improvements.
Track customer satisfaction scores and measure the impact of initiatives on customer loyalty and
retention.
o KPI: Strategic Recommendations
Provide timely and valuable strategic recommendations based on market research and competitive
intelligence.
Evaluate the potential impact of strategic initiatives on business performance and market positioning.
Monitor the implementation of strategic recommendations and measure their effectiveness.
o KPI: Research Accuracy and Timeliness
Ensure accuracy and reliability of research data and information.
Adhere to research methodologies, data collection processes, and quality standards.
Deliver research reports and insights within defined timelines to support decision-making processes.
o KPI: Industry Knowledge and Expertise
Stay updated with industry trends, emerging technologies, and regulatory changes in enterprise.
technologies and telecom markets.
Participate in industry events, webinars, and conferences to expand knowledge and network with
industry professionals.
Share industry insights and best practices with the team and contribute to thought leadership
activities.
o KRA: Cross-functional Collaboration
Collaborate with product management, sales, and marketing teams to align market research findings.
with business strategies.
Provide support and guidance for product development, marketing campaigns, and sales initiatives
based on market insights.
Foster a culture of knowledge sharing and collaboration across departments.
o KRA: Process Improvement
Identify opportunities to streamline and improve market research and competitive intelligence.
processes.
Implement best practices, tools, and technologies to enhance efficiency and effectiveness.
Measure the impact of process improvements on the quality and timeliness of deliverables.
Education: Any graduate, with digital certifications (a must)

About globe teleservices
About
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Role Overview
We are seeking a Junior Developer with 1-3 year’s experience with strong foundations in Python, databases, and AI technologies. The ideal candidate will support the development of AI-powered solutions, focusing on LLM integration, prompt engineering, and database-driven workflows. This is a hands-on role with opportunities to learn and grow into advanced AI engineering responsibilities.
Key Responsibilities
- Develop, test, and maintain Python-based applications and APIs.
- Design and optimize prompts for Large Language Models (LLMs) to improve accuracy and performance.
- Work with JSON-based data structures for request/response handling.
- Integrate and manage PostgreSQL (pgSQL) databases, including writing queries and handling data pipelines.
- Collaborate with the product and AI teams to implement new features.
- Debug, troubleshoot, and optimize performance of applications and workflows.
- Stay updated on advancements in LLMs, AI frameworks, and generative AI tools.
Required Skills & Qualifications
- Strong knowledge of Python (scripting, APIs, data handling).
- Basic understanding of Large Language Models (LLMs) and prompt engineering techniques.
- Experience with JSON data parsing and transformations.
- Familiarity with PostgreSQL or other relational databases.
- Ability to write clean, maintainable, and well-documented code.
- Strong problem-solving skills and eagerness to learn.
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).
Nice-to-Have (Preferred)
- Exposure to AI/ML frameworks (e.g., LangChain, Hugging Face, OpenAI APIs).
- Experience working in startups or fast-paced environments.
- Familiarity with version control (Git/GitHub) and cloud platforms (AWS, GCP, or Azure).
What We Offer
- Opportunity to work on cutting-edge AI applications in permitting & compliance.
- Collaborative, growth-focused, and innovation-driven work culture.
- Mentorship and learning opportunities in AI/LLM development.
- Competitive compensation with performance-based growth.
Key Responsibilities
Execute comprehensive manual test cases for our e-commerce platform
Design and implement automated test scripts using Selenium or Playwright
Work with AI-based testing tools to enhance testing efficiency and coverage
Identify, document, and track bugs throughout the testing lifecycle
Collaborate with developers and product managers to resolve issues
Participate in sprint planning and review meetings
Create and maintain testing documentation
Requirements
Strong manual testing skills with attention to detail
Experience with test automation frameworks (Selenium or Playwright)
Familiarity with AI-based testing tools and approaches
Understanding of e-commerce platforms and their testing requirements
Excellent problem-solving and analytical skills
Strong communication and collaboration abilities
Experience with agile testing methodologies
Selection Process
Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:
Initial screening and interview
First-round technical assessment (practical task)
Technical interview
Second-round technical assessment (practical task)
Final interview
Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.
You can contact us on: Nine three one six one two zero one three two
Responsibilities :
- Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of Empuls.
- Identify product usage gaps and provide actionable solutions to the customers.
- Build value-based relationships with customers and create Xoxoday champions.
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach.
- Identify opportunities for upselling and cross-selling along with the Account Managers.
- Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
- Work with the marketing team to execute customer surveys, case studies, etc.
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.
Requirements:
- Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
- Hands-on with tools like Pendo, HubSpot, Postman etc.
- Should be open to aligning with the different time zones based on business requirements.
- Showcases exemplary written and verbal communication skills to work with Global Customers.
- Has worked directly with Customers in the Americas or European region.
- Has an exceptional ability to communicate and foster positive business relationships.
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
- Managed customers across different segments in the past and knows how to manage them differently.
- Exhibits a true passion for customers and for Customer Success.
What can you look for?
This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Responsibilities:
- Should act as a technical resource for the Data Science team and be involved in creating and implementing current and future Analytics projects like data lake design, data warehouse design, etc.
- Analysis and design of ETL solutions to store/fetch data from multiple systems like Google Analytics, CleverTap, CRM systems etc.
- Developing and maintaining data pipelines for real time analytics as well as batch analytics use cases.
- Collaborate with data scientists and actively work in the feature engineering and data preparation phase of model building
- Collaborate with product development and dev ops teams in implementing the data collection and aggregation solutions
- Ensure quality and consistency of the data in Data warehouse and follow best data governance practices
- Analyse large amounts of information to discover trends and patterns
- Mine and analyse data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.\
Requirements
- Bachelor’s or Masters in a highly numerate discipline such as Engineering, Science and Economics
- 2-6 years of proven experience working as a Data Engineer preferably in ecommerce/web based or consumer technologies company
- Hands on experience of working with different big data tools like Hadoop, Spark , Flink, Kafka and so on
- Good understanding of AWS ecosystem for big data analytics
- Hands on experience in creating data pipelines either using tools or by independently writing scripts
- Hands on experience in scripting languages like Python, Scala, Unix Shell scripting and so on
- Strong problem solving skills with an emphasis on product development.
- Experience using business intelligence tools e.g. Tableau, Power BI would be an added advantage (not mandatory)
1. Strong knowledge in Front end scripting like EJS, JavaScript, Jquery.
2. Proficiency with fundamental front-end languages such as HTML, CSS.
3. Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
4. Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net.
5. Good Understand with database technology such as MySQL, Oracle, and MongoDB.
GMetri - Frontend Developer, Bengaluru
At GMetri, we are passionate about driving business impact through immersive experiences. We partner with change-makers across various industries — from Fortune 500 brands to small disruptors—to help transform the way XR (or eXtended Reality - a blanket term encompassing Virtual / Augmented and Mixed Reality) is used in business, through our unique platform.
Founded in 2017, the company was identified by industry leaders Oculus/Facebook as the top VR/AR/MR tech company in India. We were also recently featured at Facebook F8 in San Jose for our work. GMETRI currently boasts a growing client list comprising of national and global giants like Myntra, BigBasket, Accenture, Cafe Coffee Day, Bosch, Reliance, DXC Technology, Legrand, Zoomcar and Jio among others.
About the Role:
GMetri works with bleeding edge technologies in order to be able to innovate at breakneck speeds. Which means most of the development technologies and standards being adopted by the industry at large have already been used, upgraded or discarded by us, and we have moved on the next upcoming piece in the stack.
The decision to stay bleeding edge isn’t something that is taken lightly - it is a stepping stone in the promise of innovation that helps us service our clients better.
Core Responsibilities:
Once you are here, you will
- Get hands on experience with emerging trends and technologies in the field of cloud development, including open source products and contribute to the on-going development of GMetri’s suite of products
- Design, develop, test and deploy features for our VR platform
- Research and find opportunities to utilize web development best practices, guidelines to improve system productivity, scaling and monitoring
- Driving the entire GMetri dashboard independently resolving its features/issues and deploying to production bug-free
- Developing and Designing GMetri Analytics and monitoring dashboards
- Developing new user-facing features using React.js
Skill-set Required:
- Min 2+ years experience in software development
- Should be a quick learner, agile with technology, a hacker at heart
- Strong proficiency in ReactJS, Redux
- Well versed with the Unix environment, es6/es7 concepts
- Should have a broad understanding for both frontend and backend technologies and be abreast with the latest trends
- Team Player, Ability to work in a fast paced and changing environment
Think you're passionate about cutting-edge tech?
Want to push up your learning curve by several notches?
If you're ready, so are we. Apply Now!









