
Position Overview:
We are seeking a highly motivated and analytical individual to join our team as a Market Research and
Competitive Intelligence Analyst, specializing in enterprise technologies and telecom markets. As an integral
member of our organization, you will be responsible for gathering, analyzing, and interpreting data to provide
strategic insights and recommendations to support our business decisions and competitive positioning. This role
requires a deep understanding of the enterprise technologies and telecom sectors, as well as strong research,
analytical, and communication skills
Job Description:
o Conduct comprehensive market research:
Identify and analyze market trends, industry developments, and emerging technologies in the
enterprise technologies and telecom markets.
Gather data on market size, market share, growth rates, customer needs, and competitive landscapes.
Monitor regulatory changes, industry standards, and policy developments impacting the sector.
Utilize primary and secondary research methods to collect relevant data, including surveys, interviews,
and data analysis tools.
o Perform competitive intelligence analysis:
Identify key competitors in the enterprise technologies and telecom markets and track their activities,
strategies, and performance.
Analyze competitors' product offerings, pricing strategies, market positioning, and go-to-market
approaches.
Evaluate strengths, weaknesses, opportunities, and threats (SWOT) of competitors.
Conduct benchmarking analysis to assess our company's performance against competitors and identify.
areas for improvement.
o Generate strategic insights and recommendations:
Synthesize market and competitive data to extract meaningful insights and actionable
recommendations.
Collaborate with cross-functional teams to provide strategic guidance for product development,
marketing campaigns, and sales strategies.
Present findings, reports, and recommendations to senior management and stakeholders in a clear and
concise manner.
Stay abreast of industry trends, best practices, and technological advancements to inform strategic
decision-making.
o Maintain industry knowledge and expertise:
Continuously update knowledge of enterprise technologies and telecom markets through research,
industry events, and networking.
Build relationships with industry experts, analysts, and vendors to gain insights and access to relevant
information.
Act as an internal subject matter expert, providing guidance and training to colleagues on market.
research and competitive intelligence methodologies.
Team Management:
Qualifications and Skills/ Experience, Expertise:
o Previous Experience in a Related Field Preferred; Proven work experience as a Market Research Analyst,
o bachelor's degree in business, marketing, economics, or a related field. A master's degree is preferred.
o Proven experience in market research, competitive intelligence, or related fields within the enterprise
technologies and telecom sectors.
o In-depth knowledge of enterprise technologies, such as cloud computing, cybersecurity, artificial intelligence,
and data analytics.
o Familiarity with telecom services, network infrastructure, wireless technologies, and telecommunications
regulations.
o Proficient in gathering, analyzing, and interpreting quantitative and qualitative data from various sources.
o Strong analytical and critical thinking skills, with the ability to translate data into actionable insights and
recommendations.
o Excellent written and verbal communication skills, including the ability to present complex information in a clear
and concise manner.
o Proficiency in using market research tools, data analysis software, and Microsoft Office suite.
o Detail-oriented with strong organizational and project management skills.
o Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
o Strong business acumen and a keen interest in staying up to date with industry trends and developments
o Strong interpersonal skills and an ability work as part of a team, both physical and virtual
o Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude;
Strong listening and storytelling skills.
o Enthusiasm for working in a high profile, fast-paced startup culture.
o Responsible and self-motivated; Strong analysis skills; Ability to learn new technologies; Ability to multitask and
prioritize between competing activities
o Expertise in MS office - Excel, Word & Power Point documents.
Key Deliverables: Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for the Market Research and
Competitive Intelligence Analyst. These KPIs and KRAs are designed to evaluate the performance and contribution of the Market Research and Competitive Intelligence Analyst in enterprise technologies and telecom markets. They focus on areas such as market share analysis, competitor analysis, customer insights, strategic recommendations, research accuracy, industry expertise, cross-functional collaboration, and process improvement.
o KPI: Market Share Analysis
Measure and track changes in market share for our company and key competitors.
Assess the impact of market share changes on business performance.
Develop strategies to improve or maintain market share in target markets.
o KPI: Competitor Analysis
Monitor and analyze competitor activities, including product launches, marketing campaigns, and
pricing strategies.
Provide regular updates on competitor strengths, weaknesses, and market positioning.
Identify opportunities and threats in the competitive landscape and propose counterstrategies.
o KPI: Customer Insights
Gather customer feedback and conduct surveys to understand customer preferences, needs, and
satisfaction levels.
Translate customer insights into actionable recommendations for product development, marketing,
and customer service improvements.
Track customer satisfaction scores and measure the impact of initiatives on customer loyalty and
retention.
o KPI: Strategic Recommendations
Provide timely and valuable strategic recommendations based on market research and competitive
intelligence.
Evaluate the potential impact of strategic initiatives on business performance and market positioning.
Monitor the implementation of strategic recommendations and measure their effectiveness.
o KPI: Research Accuracy and Timeliness
Ensure accuracy and reliability of research data and information.
Adhere to research methodologies, data collection processes, and quality standards.
Deliver research reports and insights within defined timelines to support decision-making processes.
o KPI: Industry Knowledge and Expertise
Stay updated with industry trends, emerging technologies, and regulatory changes in enterprise.
technologies and telecom markets.
Participate in industry events, webinars, and conferences to expand knowledge and network with
industry professionals.
Share industry insights and best practices with the team and contribute to thought leadership
activities.
o KRA: Cross-functional Collaboration
Collaborate with product management, sales, and marketing teams to align market research findings.
with business strategies.
Provide support and guidance for product development, marketing campaigns, and sales initiatives
based on market insights.
Foster a culture of knowledge sharing and collaboration across departments.
o KRA: Process Improvement
Identify opportunities to streamline and improve market research and competitive intelligence.
processes.
Implement best practices, tools, and technologies to enhance efficiency and effectiveness.
Measure the impact of process improvements on the quality and timeliness of deliverables.
Education: Any graduate, with digital certifications (a must)

About globe teleservices
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Our Tech Arsenal:
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Develop and maintain a comprehensive product roadmap, prioritizing features and initiatives based on market analysis, customer feedback, and business goals.
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Manage the product lifecycle from ideation to launch and beyond.
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We are looking for a rockstar in digital marketing who can originate, develop, implement, track, measure and optimize our digital marketing campaigns. We are looking for a creative growth hacker who has an iterative mindset and is entrepreneurial.
Roles and Responsibilities -
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Develop a deep understanding of our target consumer and become his/her advocate
across company initiatives
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Design, build and maintain our presence across all digital channels
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Work with agencies and lead campaign development- Having deep knowledge in
running a 360-campaign, from brief creation to communication development, tactical
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Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness. Identify trends and insights, and optimize spend and
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Measure and report performance of all digital marketing campaigns, and assess against
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Acquire insight in online marketing trends and keep strategies up-to-date. Have a pulse
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Collaborate with internal and external teams including content, product and ops and
marketing and design agencies to craft campaigns and decide on KPIs on campaigns
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Excellent understanding of digital marketing concepts and best practices. hands-on
experience in PPC on google and FB ecosystems
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Hands-on experience in PPC on google and FB ecosystems
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Should have experience with reporting tools in order to track every dollar on marketing spend with ROI
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Experience with B2C social media, Google Adwords, SEO, SEM, and other ecosystems with respect to content creation
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Experience with tools which helps to identify keywords and create campaigns
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Perfect knowledge of web analytics tools (e.g. Google Analytics, Heap, amplitude etc)
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A/B testing and multivariate experiments
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Comfortable with no-code website builders like Wix and Webflow
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Experience in setting up and optimizing Google Adwords campaigns, FB campaigns
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Experience across the content and digital space in brand positioning/marketing team
Skills/mindset you MUST have:
● Product-first thinking - Break complex problems into implementable solutions with
iterative mindset using the product
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Whole-brain problem solving - Uses right and left sides of the brain effectively - Strong business judgment and analytical acumen with creative thinking
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Thrives in chaos - Comfortable with ambiguity but loves defining the boundaries and parameters and getting shit done
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Communicate, care, inspire - Exceptional interpersonal and leadership skills - be a leader and a team player
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Always push the bar - Strive for excellence in whatever you do, take ownership and responsibility for outcomes
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Build fast, fail, learn, HUSTLE HUSTLE HUSTLE
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Want to have fun - if you are not happy and people around you are not happy, how
will we make the world a happier place? :)
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Curious and spiritual soul - Understanding of market and experience with
astrology, yoga, mediation, Art of Living, Isha Yoga would be a good plus
Company Profile:
A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.
Key Facts:
The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals. Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry. Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.
Responsibilities:
- Establish and enhance the SEW brand and value proposition in the market.
- Meet and exceed sales targets for OEM/EU customers within the assigned region.
- Provide exceptional service and application support to assigned customers.
- Manage receivables collection and ensure proper completion of statutory forms.
- Identify and capitalise on project business opportunities.
- Foster and nurture strong relationships with customers to drive long-term partnerships.
- Monitor sales trends and competitor activities, and report forecasts to management.
- Submit travel and other expense claims promptly.
- Maintain accurate records and documents as per Quality Management System (QMS) procedures.
Authority:
- Make decisions on FOC (Free of Charge) replacement and service in conjunction with the Branch Manager.
- Collaborate with the Branch Manager to make pricing decisions.
- Organise customer entertainment with approval from the Branch Manager.
Dimensions:
- Area: Region Assigned
- Contribution to Turnover: 2% of company turnover
Profile:
- Education: Graduate in Mechanical/Electrical/Electronics engineering from a reputable institute.
- Experience: Minimum of 2 years of experience in selling similar products.
- Skills Required: Strong proficiency in Customer Relationship Management, Presentation Skills, and Negotiation Skills.
What We Offer:
- Engaging working climate with an open and transparent culture.
- Emphasis on results through empowerment and effective teamwork.
- Structured training and development modules monitored via a mentoring process.
- Personalized training and guidance from experienced colleagues.
- State-of-the-art facilities and flexible working conditions.
- Commitment to energy efficiency, social responsibility, and environmental protection.
- Support the promotion of Crediwatch’s products and new features to prospective and existing clients
- Establish right contact within companies and develop long term relationships based on building trust and credibility
- Support the process of proactively identifying and qualifying leads and new prospects
- Coordinate the process to set-up product demos with prospective clients
- Communicate company products and services effectively
- Coordinate the preparation of timely reports and analytics to regularly evaluate and review the plans and strategy.









