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Market Research Manager Telecom
Market Research Manager Telecom
globe teleservices's logo

Market Research Manager Telecom

deepshikha thapar's profile picture
Posted by deepshikha thapar
1 - 4 yrs
₹4L - ₹10L / yr
Mumbai, Navi Mumbai
Skills
Telecom

Position Overview:

We are seeking a highly motivated and analytical individual to join our team as a Market Research and

Competitive Intelligence Analyst, specializing in enterprise technologies and telecom markets. As an integral

member of our organization, you will be responsible for gathering, analyzing, and interpreting data to provide

strategic insights and recommendations to support our business decisions and competitive positioning. This role

requires a deep understanding of the enterprise technologies and telecom sectors, as well as strong research,

analytical, and communication skills


 Job Description:

o Conduct comprehensive market research:

 Identify and analyze market trends, industry developments, and emerging technologies in the

enterprise technologies and telecom markets.

 Gather data on market size, market share, growth rates, customer needs, and competitive landscapes.

 Monitor regulatory changes, industry standards, and policy developments impacting the sector.

 Utilize primary and secondary research methods to collect relevant data, including surveys, interviews,

and data analysis tools.


o Perform competitive intelligence analysis:

 Identify key competitors in the enterprise technologies and telecom markets and track their activities,

strategies, and performance.

 Analyze competitors' product offerings, pricing strategies, market positioning, and go-to-market

approaches.

 Evaluate strengths, weaknesses, opportunities, and threats (SWOT) of competitors.

 Conduct benchmarking analysis to assess our company's performance against competitors and identify.

areas for improvement.


o Generate strategic insights and recommendations:

 Synthesize market and competitive data to extract meaningful insights and actionable

recommendations.

 Collaborate with cross-functional teams to provide strategic guidance for product development,

marketing campaigns, and sales strategies.

 Present findings, reports, and recommendations to senior management and stakeholders in a clear and

concise manner.

 Stay abreast of industry trends, best practices, and technological advancements to inform strategic

decision-making.


o Maintain industry knowledge and expertise:

 Continuously update knowledge of enterprise technologies and telecom markets through research,

industry events, and networking.

 Build relationships with industry experts, analysts, and vendors to gain insights and access to relevant

information.

 Act as an internal subject matter expert, providing guidance and training to colleagues on market.

research and competitive intelligence methodologies.


 Team Management:

 Qualifications and Skills/ Experience, Expertise:

o Previous Experience in a Related Field Preferred; Proven work experience as a Market Research Analyst,

o bachelor's degree in business, marketing, economics, or a related field. A master's degree is preferred.

o Proven experience in market research, competitive intelligence, or related fields within the enterprise

technologies and telecom sectors.

o In-depth knowledge of enterprise technologies, such as cloud computing, cybersecurity, artificial intelligence,

and data analytics.

o Familiarity with telecom services, network infrastructure, wireless technologies, and telecommunications

regulations.


o Proficient in gathering, analyzing, and interpreting quantitative and qualitative data from various sources.

o Strong analytical and critical thinking skills, with the ability to translate data into actionable insights and

recommendations.

o Excellent written and verbal communication skills, including the ability to present complex information in a clear

and concise manner.

o Proficiency in using market research tools, data analysis software, and Microsoft Office suite.

o Detail-oriented with strong organizational and project management skills.

o Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

o Strong business acumen and a keen interest in staying up to date with industry trends and developments

o Strong interpersonal skills and an ability work as part of a team, both physical and virtual

o Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude;

Strong listening and storytelling skills.

o Enthusiasm for working in a high profile, fast-paced startup culture.

o Responsible and self-motivated; Strong analysis skills; Ability to learn new technologies; Ability to multitask and

prioritize between competing activities

o Expertise in MS office - Excel, Word & Power Point documents.


 Key Deliverables: Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for the Market Research and

Competitive Intelligence Analyst. These KPIs and KRAs are designed to evaluate the performance and contribution of the Market Research and Competitive Intelligence Analyst in enterprise technologies and telecom markets. They focus on areas such as market share analysis, competitor analysis, customer insights, strategic recommendations, research accuracy, industry expertise, cross-functional collaboration, and process improvement.


o KPI: Market Share Analysis


 Measure and track changes in market share for our company and key competitors.

 Assess the impact of market share changes on business performance.

 Develop strategies to improve or maintain market share in target markets.


o KPI: Competitor Analysis

 Monitor and analyze competitor activities, including product launches, marketing campaigns, and

pricing strategies.

 Provide regular updates on competitor strengths, weaknesses, and market positioning.

 Identify opportunities and threats in the competitive landscape and propose counterstrategies.


o KPI: Customer Insights

 Gather customer feedback and conduct surveys to understand customer preferences, needs, and

satisfaction levels.

 Translate customer insights into actionable recommendations for product development, marketing,

and customer service improvements.

 Track customer satisfaction scores and measure the impact of initiatives on customer loyalty and

retention.


o KPI: Strategic Recommendations


 Provide timely and valuable strategic recommendations based on market research and competitive

intelligence.

 Evaluate the potential impact of strategic initiatives on business performance and market positioning.

 Monitor the implementation of strategic recommendations and measure their effectiveness.


o KPI: Research Accuracy and Timeliness

 Ensure accuracy and reliability of research data and information.

 Adhere to research methodologies, data collection processes, and quality standards.

 Deliver research reports and insights within defined timelines to support decision-making processes.


o KPI: Industry Knowledge and Expertise

 Stay updated with industry trends, emerging technologies, and regulatory changes in enterprise.

technologies and telecom markets.

 Participate in industry events, webinars, and conferences to expand knowledge and network with

industry professionals.

 Share industry insights and best practices with the team and contribute to thought leadership

activities.


o KRA: Cross-functional Collaboration

 Collaborate with product management, sales, and marketing teams to align market research findings.

with business strategies.


 Provide support and guidance for product development, marketing campaigns, and sales initiatives

based on market insights.

 Foster a culture of knowledge sharing and collaboration across departments.


o KRA: Process Improvement

 Identify opportunities to streamline and improve market research and competitive intelligence.

processes.

 Implement best practices, tools, and technologies to enhance efficiency and effectiveness.

 Measure the impact of process improvements on the quality and timeliness of deliverables.


Education: Any graduate, with digital certifications (a must)

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About globe teleservices

Founded :
2019
Type :
Services
Size :
1000-5000
Stage :
Profitable

About

Globe Teleservices is a Singapore-based telecom conglomerate specializing in transformative solutions that enable businesses to establish seamless global connectivity. We provide niche next-gen solutions in A2P monetization, omnichannel messaging, anti-fraud & cloud services. Our innovative products and services focus on revenue monetization, preventing fraud, addressing network vulnerabilities, enhancing customer engagement, and expanding infrastructure. GTS collaborates closely with top tier mobile operators and regulators globally to digitize services and emphasize revenue assurance. We have a global presence with offices in Dubai, India, Malaysia, UAE, USA, Serbia, Tanzania and Nigeria.
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  • You will work with business, product, and backend teams to work on new features and products.
  • You are expected to drive the products to maximize its business impact and customer delight.
  • You are expected to stay on top of tech innovations in the Web development space, experiment them and make suitable suggestions to enhance tech stack. Research and propose software programs that are compatible with future technologies.
  • Design and implement Single Page Applications (SPAs) using modern JavaScript frameworks
  • Integrating data from various back-end services
  • Develop a simple-to-use user interface for a complex product, apply new technologies, best design practices and usability patterns
  • Contribute to end-to-end system architecture, working with/as cross-functional teams
  • Collaborate with UX teams, product managers and other technical teams to create optimized and delightful user experiences
  • Apply expertise of HTML5, bootstrap/foundation CSS frameworks
  • Analyze the performance of layers in the frontend, backend and engineer designs/code to solve them
  • Work with the product team to build flow and detail out the requirements
  • Conversant with development for desktop and mobile browsers and hybrid apps.

Requirement

You are required to be comfortable in the following aspects:
  • Proven working experience in web programming
  • Top-notch programming skills and in-depth knowledge of modern HTML/CSS
  • Solid understanding of how web applications work including security, session management, and best development practices
  • Working with respectable size Single Page Application (SPA) project
  • Expert in MVC like design patterns, modern JavaScript frameworks
  • Hands-on experience with network diagnostics, network analytics tools
  • Solid CS, OOP/OOD, design patterns
  • Good grasp on usability and interaction design
  • Track record in large-scale system software development
  • Aggressive problem diagnosis and creative problem-solving skills
  • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques

Skills
  • An​y framework - ReactJS (Must Have), AngularJS, Backbone, Ember, VueJS
  • DOM and Virtual DOM understanding
  • API Integration. Understanding of session management. 
Good to have
  • Experience with server-side processing such as templating, packaging and delivery
  • Some end-to-end system design experience, sensitive to ​ security
  • Experience working with webviews on Android and iOS
  • Exposure to React Native
  • Demonstrated visual design and layout skills
  • Design and development of backend REST endpoint applications

 

 

 
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Shadowfax Technologies
at Shadowfax Technologies
4 recruiters
Deepank Shekhar
Posted by Deepank Shekhar
Bengaluru (Bangalore)
0 - 1 yrs
₹5000 - ₹5000 / mo
Business Development
Communication Skills
Interpersonal Skills
Candidate who wants to start their career or groom their skills, can apply for this profile. Here you will get the knowledge and experiance of supply chain logistics industry. Your work will be to find delivery associates and onboard them. Their is flexible timing. Candidates can be from any stream. We are offering stipend of 5000rs / month, incentive 100/delivery associate conversion and bonus if you convert 20 delivery associate in a month.
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