
Position Overview:
We are seeking a highly motivated and analytical individual to join our team as a Market Research and
Competitive Intelligence Analyst, specializing in enterprise technologies and telecom markets. As an integral
member of our organization, you will be responsible for gathering, analyzing, and interpreting data to provide
strategic insights and recommendations to support our business decisions and competitive positioning. This role
requires a deep understanding of the enterprise technologies and telecom sectors, as well as strong research,
analytical, and communication skills
Job Description:
o Conduct comprehensive market research:
Identify and analyze market trends, industry developments, and emerging technologies in the
enterprise technologies and telecom markets.
Gather data on market size, market share, growth rates, customer needs, and competitive landscapes.
Monitor regulatory changes, industry standards, and policy developments impacting the sector.
Utilize primary and secondary research methods to collect relevant data, including surveys, interviews,
and data analysis tools.
o Perform competitive intelligence analysis:
Identify key competitors in the enterprise technologies and telecom markets and track their activities,
strategies, and performance.
Analyze competitors' product offerings, pricing strategies, market positioning, and go-to-market
approaches.
Evaluate strengths, weaknesses, opportunities, and threats (SWOT) of competitors.
Conduct benchmarking analysis to assess our company's performance against competitors and identify.
areas for improvement.
o Generate strategic insights and recommendations:
Synthesize market and competitive data to extract meaningful insights and actionable
recommendations.
Collaborate with cross-functional teams to provide strategic guidance for product development,
marketing campaigns, and sales strategies.
Present findings, reports, and recommendations to senior management and stakeholders in a clear and
concise manner.
Stay abreast of industry trends, best practices, and technological advancements to inform strategic
decision-making.
o Maintain industry knowledge and expertise:
Continuously update knowledge of enterprise technologies and telecom markets through research,
industry events, and networking.
Build relationships with industry experts, analysts, and vendors to gain insights and access to relevant
information.
Act as an internal subject matter expert, providing guidance and training to colleagues on market.
research and competitive intelligence methodologies.
Team Management:
Qualifications and Skills/ Experience, Expertise:
o Previous Experience in a Related Field Preferred; Proven work experience as a Market Research Analyst,
o bachelor's degree in business, marketing, economics, or a related field. A master's degree is preferred.
o Proven experience in market research, competitive intelligence, or related fields within the enterprise
technologies and telecom sectors.
o In-depth knowledge of enterprise technologies, such as cloud computing, cybersecurity, artificial intelligence,
and data analytics.
o Familiarity with telecom services, network infrastructure, wireless technologies, and telecommunications
regulations.
o Proficient in gathering, analyzing, and interpreting quantitative and qualitative data from various sources.
o Strong analytical and critical thinking skills, with the ability to translate data into actionable insights and
recommendations.
o Excellent written and verbal communication skills, including the ability to present complex information in a clear
and concise manner.
o Proficiency in using market research tools, data analysis software, and Microsoft Office suite.
o Detail-oriented with strong organizational and project management skills.
o Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
o Strong business acumen and a keen interest in staying up to date with industry trends and developments
o Strong interpersonal skills and an ability work as part of a team, both physical and virtual
o Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude;
Strong listening and storytelling skills.
o Enthusiasm for working in a high profile, fast-paced startup culture.
o Responsible and self-motivated; Strong analysis skills; Ability to learn new technologies; Ability to multitask and
prioritize between competing activities
o Expertise in MS office - Excel, Word & Power Point documents.
Key Deliverables: Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for the Market Research and
Competitive Intelligence Analyst. These KPIs and KRAs are designed to evaluate the performance and contribution of the Market Research and Competitive Intelligence Analyst in enterprise technologies and telecom markets. They focus on areas such as market share analysis, competitor analysis, customer insights, strategic recommendations, research accuracy, industry expertise, cross-functional collaboration, and process improvement.
o KPI: Market Share Analysis
Measure and track changes in market share for our company and key competitors.
Assess the impact of market share changes on business performance.
Develop strategies to improve or maintain market share in target markets.
o KPI: Competitor Analysis
Monitor and analyze competitor activities, including product launches, marketing campaigns, and
pricing strategies.
Provide regular updates on competitor strengths, weaknesses, and market positioning.
Identify opportunities and threats in the competitive landscape and propose counterstrategies.
o KPI: Customer Insights
Gather customer feedback and conduct surveys to understand customer preferences, needs, and
satisfaction levels.
Translate customer insights into actionable recommendations for product development, marketing,
and customer service improvements.
Track customer satisfaction scores and measure the impact of initiatives on customer loyalty and
retention.
o KPI: Strategic Recommendations
Provide timely and valuable strategic recommendations based on market research and competitive
intelligence.
Evaluate the potential impact of strategic initiatives on business performance and market positioning.
Monitor the implementation of strategic recommendations and measure their effectiveness.
o KPI: Research Accuracy and Timeliness
Ensure accuracy and reliability of research data and information.
Adhere to research methodologies, data collection processes, and quality standards.
Deliver research reports and insights within defined timelines to support decision-making processes.
o KPI: Industry Knowledge and Expertise
Stay updated with industry trends, emerging technologies, and regulatory changes in enterprise.
technologies and telecom markets.
Participate in industry events, webinars, and conferences to expand knowledge and network with
industry professionals.
Share industry insights and best practices with the team and contribute to thought leadership
activities.
o KRA: Cross-functional Collaboration
Collaborate with product management, sales, and marketing teams to align market research findings.
with business strategies.
Provide support and guidance for product development, marketing campaigns, and sales initiatives
based on market insights.
Foster a culture of knowledge sharing and collaboration across departments.
o KRA: Process Improvement
Identify opportunities to streamline and improve market research and competitive intelligence.
processes.
Implement best practices, tools, and technologies to enhance efficiency and effectiveness.
Measure the impact of process improvements on the quality and timeliness of deliverables.
Education: Any graduate, with digital certifications (a must)

About globe teleservices
About
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Notice period : 0-30 Days
Location: Jaipur / Jodhpur (Initially Remote)
Requirements:
- Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
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- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
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Job Summary:
We are seeking a highly skilled Senior .NET Engineer with extensive database design experience to join our team. As a Senior .NET Engineer, you will be responsible for designing, developing, and maintaining complex software applications using the .NET framework. You will also be responsible for designing and implementing complex database solutions using the EF Core framework that support these applications.
Specific Responsibilities and Accountabilities:
- Design, develop, and maintain software applications using the .NET framework and database solutions using Entity Framework Core
- Create and maintain data models and schema designs using best practices and industry standards
- Develop and implement database security measures to protect sensitive data
- Optimize database performance and ensure data integrity
- Collaborate with cross-functional teams to define, design, and ship new features
- Write clean, efficient, and maintainable code that meets specifications
- Troubleshoot and debug software issues as needed
- Keep up-to-date with emerging trends and technologies in software development and database design
- Participate in code reviews and provide feedback to other developers
Personal Qualities, Knowledge, Experience and Skills Required:
- Bachelor's or Master's degree in Computer Science or related field
- At least 5 years of experience in software development using the .NET framework and database design and development using Entity Framework Core
- Experience with object-oriented programming (OOP) concepts, design patterns and microservice architecture.
- Experience with database design, including data modeling and schema design
- Experience with MySQL Server or other relational database management systems
- Familiarity with agile development methodologies
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills


Introduction:
Tyroo’s Vidtech.ai is one of the largest independent marketing automation clouds built for the video first world. We build software and platforms that allow our partners to derive maximum yields on their marketing spends on various video-first social platforms. We work on problems that involve building high availability, low latency solutions which require computing optimal decisions using various self-created modules as well as pre-available modules popular in the ML and Big Data world.
We are looking for a backend developer who has at least 1 year of professional experience in building systems on either Python or Node.js and is able to become an anchor/pillar for the team. The role will require you to architect and develop systems/features needed for our marketing automation products. Strong leadership and mentoring skills are also necessary so that the individual can train, educate and manage junior resources.
Key Requirements:
- Must be able to tackle complex business problems by breaking them down into sets of simpler problems and architect solutions for the same
- Must exhibit thought leadership and should be committed to mentoring and team building
- Must have excellent communication skills as the individual needs to collaborate with the Business and Product team
- Must be proactive towards changing software development landscape and keep upskilling
- Must be able to contribute in setting up best practices and effective design patterns in the complete development lifecycle.
Technical Requirements:
- Must have 3+ years of experience in developing scalable systems on Python/Node.js with a strong grasp of microservices and serverless architectural patterns
- Must have prior experience with databases like MySQL, Elasticsearch, MongoDB, Redis
- Must be exposed to cloud platforms like AWS or GCP and containerization using Dockers
- Must have worked with RESTful APIs and WebSockets
- Must have a deep understanding of HTTP, web browsers and token-based authentication/authorization (OAuth, JWT)
- Must be experienced on Version Control Tools (Git) and Package Managers (npm, yarn, pip)
- Must adhere to coding standards and have the habit of doing unit testing along with regular and rigorous code reviews
- Should know about microservices orchestration using Kubernetes, web servers like Nginx/Apache and queuing systems like Kafka/Kinesis


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Strong knowledge and experience in
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Javascript/Typescript
-
VueJs Framework.
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State Management libraries like Vuex/ Pinia
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Styling Languages like SASS/SCSS.
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HTML5 / JQuery/ Bootstrap
-
WebSockets
-
PWA
-
Knowledge in Ajax and REST APIs.
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Full understanding of the DOM and intricacies of client-side performance and browser compatibilities.
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Experience with performance optimization approaches (caching, CDN,etc.).
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A strong grounding in Frontend UI/UX Designing.
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Strong understanding of front-end optimization and debugging techniques
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An appreciation for data quality and consistency
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Experience working with git
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Experience working in Quasar Framework.
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Knowledge of Backend Technologies like Python, Django, SQL, Nginx.
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A keen eye for detail, striving for perfection
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Demonstrated strong analytical and problem-solving skills
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Self-starter who is able to take ownership of projects
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Design and build Frontend for SaaS application using Vue JS , Quasar Framework.
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Build reusable components and web pages and Integrate it with backend using Rest APIs .
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Uphold our high engineering standards and bring consistency to our product development.
-
Javascript/TypeScript
-
VueJS
-
State menagement Vuex/Pinia/NgRx/Redux
-
Any Frontend Libraries like VueJS/ReactJs / Angular
-
Git
-
Ajax/Axios
-
UI/UX
-
CSS/SASS/SCSS
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Have you worked on any Backend Technologies ? Please describe.
-
Have you worked previously on Quasar Framework ?
2. Data structure (HashMap, treemap, arraylist, linklist),
3. Streaming concepts (partitioning), Junit
4. Exception handling and workflow, Test coverage (why its important, how it gets handled at
java and spring layer, morckito library if the candidate knows that would be great),
5. OOPS concepts (inheritance),
6. Threading (mutex, threadpool, threading implementation, singleton factory, builder pattern,
abstract)
7. Real world problems (atleast 1 to be asked in IAAS interview) (movie ticket booking, parking
booking), To be asked to only selected candidates: Puzzle (probability/)
8. Memory management: Garbage Collection (GC), Heap dump, Thread dump, apache, google
library.
9. Spring frameworks and database. Data lakes, star lakes, schemas, indexing, partitioning,
optimize query, hibernate.
10. Data warehouse vs nosql vs time series database (KDB, DB2), data storage patterns.
11. Types of transaction control. Column level.
12. Query formation, grouping, nested queries, joints (inner joints, outer joints)
13. If candidate has spring exp: Architecture and various layers of Spring, coupling concepts,
dependency injections, inheritance, Bean level, JMS connection pooling concepts, Lambda,
Annotation vs XML, Kafka, Hibernates.
14. Good to have AI/ML inclination.
Bifurcation of Must have and good to have skills:
Must have skills Good to have skills
Core java (60%), spring (15%), and databases
(15%).
Mockito library
Data structure (HashMap, tree map, array list,
link list)
Threadpool
Streaming concepts (partitioning) Memory management
Exception handling Lambda, Annotation vs XML, Kafka, Hibernates
OOPS GCP or any cloud technology
Threading (singleton factory, builder pattern) AI/ML inclination
Real world problems (movie ticket booking,
parking booking)
Spring frameworks and database (indexing,
partitioning, layers of Spring, JMS connection)
Data warehouse vs NoSQL vs time series
database
Junit


Work from office
Location : Ahmedabad

- Should have develop Native Mobile Applications.
- Should have worked on SQLite, Retrofit, Firebase etc.
- Must have knowledge working on Hybrid Applications.
- Additional advantage if worked of frameworks like React Native, Flutter etc.
- Advantage having working knowledge of Kotlin.
- Certification done is an additional advantage.
- Even candidate should have very good debugging skills.
- Clear about Object Oriented Programming Concepts.
- Must have knowledge of working with api's and working with databases.
SECONDARY RESPONSIBILITIES :
- Ability to work independently and take ownership of the project.
- Should be capable to work in a team.
- Must have strong communication skills.
- Should be enthusiasts and able to take challenge
Position: Technical Support Engineer
We are looking for a Strong Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound calls and chat from the customer base and addressing customer Technical issues and concerns. Someone who will help build a Support team for our product build for the Education sector called Academia.
Key Responsibilities
The individual role that you’ll play in our team:
● Deal directly with customers, and respond promptly to customer inquiries
● Handle issues by providing the appropriate Root cause of the issue
● Diagnose, troubleshoot, and resolve issues by asking customers about the issues they
are facing in a detailed fashion so that they understand the nub of the problems.
● Interacting with the customer to understand the issue.
● Get the triaging steps or reproduction steps
● Try and reproduce the issue on the h/w devices provided to you
● Extract and Analyse the Android app and Backend logs
● Provide the resolution shared by the engineering team to the customer.
● Work with the consulting team in understanding customer use cases and assist
accordingly
● Resolving all technical related issues, suggesting the best solution and practices to
avoid a future issue.
● Deploying software updates to the client machines and channelizing updates
Technical Skills:
Must Haves
● Knowledge on SAAS product support which has a cloud console and a mobile app -
preferably Android
● Worked with SQL, ELK or other log collection and analysing tools.
● Resourceful in understanding fundamental network, information security, IT
communication, troubleshooting, debugging and maintenance in multi-platform
environments.
Nice To Have
● Shell Scripting
● Technical troubleshooting involving monitoring web-app performance, crash analysis
etc
● Should have basic experience in writing product manuals or feature manuals.
● Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows &
Mac) can be an added advantage.
Skills
● Must possess strong communication skills in English, both written and verbal
● Working experience with Partners & Customers, Voice and Remote support
● Quick learner and versatile.
● Flexible to work in different shifts
● Excellent Email communication is a must.
● Strong ownership
● An excellent problem solver with strong analytical skills
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion is a one-stop solution, focused on managing corporate-liable & dedicated
devices, tablet-based interactive kiosks, rugged devices, mobile point of sale (mPOS) and
digital signages. Our Unified Device Management dashboard is intuitive and easy to use.
It allows you to manage all your devices, apps, and content from one place.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS
devices from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management.
1. Good Communication Skills
2. Analytical Skills
3. Convincing Skills with Good English Vocabulary.

