Market Research Manager Telecom

at globe teleservices

Market Research Manager Telecom

globe teleservices

Company

Home

Market Research Manager Telecom

at globe teleservices

Posted by deepshikha thapar

1 - 4 yrs

₹4L - ₹10L / yr

Mumbai, Navi Mumbai

Skills

Telecom

Position Overview:

We are seeking a highly motivated and analytical individual to join our team as a Market Research and

Competitive Intelligence Analyst, specializing in enterprise technologies and telecom markets. As an integral

member of our organization, you will be responsible for gathering, analyzing, and interpreting data to provide

strategic insights and recommendations to support our business decisions and competitive positioning. This role

requires a deep understanding of the enterprise technologies and telecom sectors, as well as strong research,

analytical, and communication skills

 Job Description:

o Conduct comprehensive market research:

 Identify and analyze market trends, industry developments, and emerging technologies in the

enterprise technologies and telecom markets.

 Gather data on market size, market share, growth rates, customer needs, and competitive landscapes.

 Monitor regulatory changes, industry standards, and policy developments impacting the sector.

 Utilize primary and secondary research methods to collect relevant data, including surveys, interviews,

and data analysis tools.

o Perform competitive intelligence analysis:

 Identify key competitors in the enterprise technologies and telecom markets and track their activities,

strategies, and performance.

 Analyze competitors' product offerings, pricing strategies, market positioning, and go-to-market

approaches.

 Evaluate strengths, weaknesses, opportunities, and threats (SWOT) of competitors.

 Conduct benchmarking analysis to assess our company's performance against competitors and identify.

areas for improvement.

o Generate strategic insights and recommendations:

 Synthesize market and competitive data to extract meaningful insights and actionable

recommendations.

 Collaborate with cross-functional teams to provide strategic guidance for product development,

marketing campaigns, and sales strategies.

 Present findings, reports, and recommendations to senior management and stakeholders in a clear and

concise manner.

 Stay abreast of industry trends, best practices, and technological advancements to inform strategic

decision-making.

o Maintain industry knowledge and expertise:

 Continuously update knowledge of enterprise technologies and telecom markets through research,

industry events, and networking.

 Build relationships with industry experts, analysts, and vendors to gain insights and access to relevant

information.

 Act as an internal subject matter expert, providing guidance and training to colleagues on market.

research and competitive intelligence methodologies.

 Team Management:

 Qualifications and Skills/ Experience, Expertise:

o Previous Experience in a Related Field Preferred; Proven work experience as a Market Research Analyst,

o bachelor's degree in business, marketing, economics, or a related field. A master's degree is preferred.

o Proven experience in market research, competitive intelligence, or related fields within the enterprise

technologies and telecom sectors.

o In-depth knowledge of enterprise technologies, such as cloud computing, cybersecurity, artificial intelligence,

and data analytics.

o Familiarity with telecom services, network infrastructure, wireless technologies, and telecommunications

regulations.

o Proficient in gathering, analyzing, and interpreting quantitative and qualitative data from various sources.

o Strong analytical and critical thinking skills, with the ability to translate data into actionable insights and

recommendations.

o Excellent written and verbal communication skills, including the ability to present complex information in a clear

and concise manner.

o Proficiency in using market research tools, data analysis software, and Microsoft Office suite.

o Detail-oriented with strong organizational and project management skills.

o Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

o Strong business acumen and a keen interest in staying up to date with industry trends and developments

o Strong interpersonal skills and an ability work as part of a team, both physical and virtual

o Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude;

Strong listening and storytelling skills.

o Enthusiasm for working in a high profile, fast-paced startup culture.

o Responsible and self-motivated; Strong analysis skills; Ability to learn new technologies; Ability to multitask and

prioritize between competing activities

o Expertise in MS office - Excel, Word & Power Point documents.

 Key Deliverables: Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for the Market Research and

Competitive Intelligence Analyst. These KPIs and KRAs are designed to evaluate the performance and contribution of the Market Research and Competitive Intelligence Analyst in enterprise technologies and telecom markets. They focus on areas such as market share analysis, competitor analysis, customer insights, strategic recommendations, research accuracy, industry expertise, cross-functional collaboration, and process improvement.

o KPI: Market Share Analysis

 Measure and track changes in market share for our company and key competitors.

 Assess the impact of market share changes on business performance.

 Develop strategies to improve or maintain market share in target markets.

o KPI: Competitor Analysis

 Monitor and analyze competitor activities, including product launches, marketing campaigns, and

pricing strategies.

 Provide regular updates on competitor strengths, weaknesses, and market positioning.

 Identify opportunities and threats in the competitive landscape and propose counterstrategies.

o KPI: Customer Insights

 Gather customer feedback and conduct surveys to understand customer preferences, needs, and

satisfaction levels.

 Translate customer insights into actionable recommendations for product development, marketing,

and customer service improvements.

 Track customer satisfaction scores and measure the impact of initiatives on customer loyalty and

retention.

o KPI: Strategic Recommendations

 Provide timely and valuable strategic recommendations based on market research and competitive

intelligence.

 Evaluate the potential impact of strategic initiatives on business performance and market positioning.

 Monitor the implementation of strategic recommendations and measure their effectiveness.

o KPI: Research Accuracy and Timeliness

 Ensure accuracy and reliability of research data and information.

 Adhere to research methodologies, data collection processes, and quality standards.

 Deliver research reports and insights within defined timelines to support decision-making processes.

o KPI: Industry Knowledge and Expertise

 Stay updated with industry trends, emerging technologies, and regulatory changes in enterprise.

technologies and telecom markets.

 Participate in industry events, webinars, and conferences to expand knowledge and network with

industry professionals.

 Share industry insights and best practices with the team and contribute to thought leadership

activities.

o KRA: Cross-functional Collaboration

 Collaborate with product management, sales, and marketing teams to align market research findings.

with business strategies.

 Provide support and guidance for product development, marketing campaigns, and sales initiatives

based on market insights.

 Foster a culture of knowledge sharing and collaboration across departments.

o KRA: Process Improvement

 Identify opportunities to streamline and improve market research and competitive intelligence.

processes.

 Implement best practices, tools, and technologies to enhance efficiency and effectiveness.

 Measure the impact of process improvements on the quality and timeliness of deliverables.

Education: Any graduate, with digital certifications (a must)

Position Overview:

We are seeking a highly motivated and analytical individual to join our team as a Market Research and

Competitive Intelligence Analyst, specializing in enterprise technologies and telecom markets. As an integral

member of our organization, you will be responsible for gathering, analyzing, and interpreting data to provide

strategic insights and recommendations to support our business decisions and competitive positioning. This role

requires a deep understanding of the enterprise technologies and telecom sectors, as well as strong research,

analytical, and communication skills

 Job Description:

o Conduct comprehensive market research:

 Identify and analyze market trends, industry developments, and emerging technologies in the

enterprise technologies and telecom markets.

 Gather data on market size, market share, growth rates, customer needs, and competitive landscapes.

 Monitor regulatory changes, industry standards, and policy developments impacting the sector.

 Utilize primary and secondary research methods to collect relevant data, including surveys, interviews,

and data analysis tools.

o Perform competitive intelligence analysis:

 Identify key competitors in the enterprise technologies and telecom markets and track their activities,

strategies, and performance.

 Analyze competitors' product offerings, pricing strategies, market positioning, and go-to-market

approaches.

 Evaluate strengths, weaknesses, opportunities, and threats (SWOT) of competitors.

 Conduct benchmarking analysis to assess our company's performance against competitors and identify.

areas for improvement.

o Generate strategic insights and recommendations:

 Synthesize market and competitive data to extract meaningful insights and actionable

recommendations.

 Collaborate with cross-functional teams to provide strategic guidance for product development,

marketing campaigns, and sales strategies.

 Present findings, reports, and recommendations to senior management and stakeholders in a clear and

concise manner.

 Stay abreast of industry trends, best practices, and technological advancements to inform strategic

decision-making.

o Maintain industry knowledge and expertise:

 Continuously update knowledge of enterprise technologies and telecom markets through research,

industry events, and networking.

 Build relationships with industry experts, analysts, and vendors to gain insights and access to relevant

information.

 Act as an internal subject matter expert, providing guidance and training to colleagues on market.

research and competitive intelligence methodologies.

 Team Management:

 Qualifications and Skills/ Experience, Expertise:

o Previous Experience in a Related Field Preferred; Proven work experience as a Market Research Analyst,

o bachelor's degree in business, marketing, economics, or a related field. A master's degree is preferred.

o Proven experience in market research, competitive intelligence, or related fields within the enterprise

technologies and telecom sectors.

o In-depth knowledge of enterprise technologies, such as cloud computing, cybersecurity, artificial intelligence,

and data analytics.

o Familiarity with telecom services, network infrastructure, wireless technologies, and telecommunications

regulations.

o Proficient in gathering, analyzing, and interpreting quantitative and qualitative data from various sources.

o Strong analytical and critical thinking skills, with the ability to translate data into actionable insights and

recommendations.

o Excellent written and verbal communication skills, including the ability to present complex information in a clear

and concise manner.

o Proficiency in using market research tools, data analysis software, and Microsoft Office suite.

o Detail-oriented with strong organizational and project management skills.

o Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

o Strong business acumen and a keen interest in staying up to date with industry trends and developments

o Strong interpersonal skills and an ability work as part of a team, both physical and virtual

o Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude;

Strong listening and storytelling skills.

o Enthusiasm for working in a high profile, fast-paced startup culture.

o Responsible and self-motivated; Strong analysis skills; Ability to learn new technologies; Ability to multitask and

prioritize between competing activities

o Expertise in MS office - Excel, Word & Power Point documents.

 Key Deliverables: Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for the Market Research and

o KPI: Market Share Analysis

 Measure and track changes in market share for our company and key competitors.

 Assess the impact of market share changes on business performance.

 Develop strategies to improve or maintain market share in target markets.

o KPI: Competitor Analysis

 Monitor and analyze competitor activities, including product launches, marketing campaigns, and

pricing strategies.

 Provide regular updates on competitor strengths, weaknesses, and market positioning.

 Identify opportunities and threats in the competitive landscape and propose counterstrategies.

o KPI: Customer Insights

 Gather customer feedback and conduct surveys to understand customer preferences, needs, and

satisfaction levels.

 Translate customer insights into actionable recommendations for product development, marketing,

and customer service improvements.

 Track customer satisfaction scores and measure the impact of initiatives on customer loyalty and

retention.

o KPI: Strategic Recommendations

 Provide timely and valuable strategic recommendations based on market research and competitive

intelligence.

 Evaluate the potential impact of strategic initiatives on business performance and market positioning.

 Monitor the implementation of strategic recommendations and measure their effectiveness.

o KPI: Research Accuracy and Timeliness

 Ensure accuracy and reliability of research data and information.

 Adhere to research methodologies, data collection processes, and quality standards.

 Deliver research reports and insights within defined timelines to support decision-making processes.

o KPI: Industry Knowledge and Expertise

 Stay updated with industry trends, emerging technologies, and regulatory changes in enterprise.

technologies and telecom markets.

 Participate in industry events, webinars, and conferences to expand knowledge and network with

industry professionals.

 Share industry insights and best practices with the team and contribute to thought leadership

activities.

o KRA: Cross-functional Collaboration

 Collaborate with product management, sales, and marketing teams to align market research findings.

with business strategies.

 Provide support and guidance for product development, marketing campaigns, and sales initiatives

based on market insights.

 Foster a culture of knowledge sharing and collaboration across departments.

o KRA: Process Improvement

 Identify opportunities to streamline and improve market research and competitive intelligence.

processes.

 Implement best practices, tools, and technologies to enhance efficiency and effectiveness.

 Measure the impact of process improvements on the quality and timeliness of deliverables.

Education: Any graduate, with digital certifications (a must)

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Subodh Popalwar

Software Engineer, Memorres

For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.

Companies hiring on Cutshort

About globe teleservices

Founded :

2019

Type :

Services

Size :

1000-5000

Stage :

Profitable

About

Globe Teleservices is a Singapore-based telecom conglomerate specializing in transformative solutions that enable businesses to establish seamless global connectivity. We provide niche next-gen solutions in A2P monetization, omnichannel messaging, anti-fraud & cloud services. Our innovative products and services focus on revenue monetization, preventing fraud, addressing network vulnerabilities, enhancing customer engagement, and expanding infrastructure. GTS collaborates closely with top tier mobile operators and regulators globally to digitize services and emphasize revenue assurance. We have a global presence with offices in Dubai, India, Malaysia, UAE, USA, Serbia, Tanzania and Nigeria.

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UI Designer

User Experience (UX) Design

User Interface (UI) Design

Javascript

HTML

+4 more

Sketch early layout and interface concepts in collaboration with the UX Designer
Understand and extend a visual language for interactive systems that hold up to the development process
Creating designs with strong typography and iconography, as well as strong and unique branding
Constructing clean and organized creative deliverables that adhere to style guidelines
To work in the form of a creative team and become a positive addition to our company culture

Requirements

Some knowledge of HTML/CSS/Javascript
Some formal design training
Strong portfolio that reflects your experience with diverse designs demonstrating a passion for design
An understanding of interactive design
An understanding of interactivity and the Web and the fundamentals of information architecture, hierarchy, and layout
Motivated and organized
Dedicated and accountable
Careful attention to detail
An eagerness to collaborate across disciplines with team members at all levels
The ability to both work autonomously and as part of a team
Able to effectively communicate and coordinate with other disciplines to ensure the visual design is communicating the desired message.
Solid working knowledge of Adobe Creative Suite, including Photoshop, Illustrator, and InDesign, and familiarity with After Effects (in order to quickly animate designs)
Solid working knowledge of Figma.

Sketch early layout and interface concepts in collaboration with the UX Designer
Understand and extend a visual language for interactive systems that hold up to the development process
Creating designs with strong typography and iconography, as well as strong and unique branding
Constructing clean and organized creative deliverables that adhere to style guidelines
To work in the form of a creative team and become a positive addition to our company culture

Requirements

Some knowledge of HTML/CSS/Javascript
Some formal design training
Strong portfolio that reflects your experience with diverse designs demonstrating a passion for design
An understanding of interactive design
An understanding of interactivity and the Web and the fundamentals of information architecture, hierarchy, and layout
Motivated and organized
Dedicated and accountable
Careful attention to detail
An eagerness to collaborate across disciplines with team members at all levels
The ability to both work autonomously and as part of a team
Able to effectively communicate and coordinate with other disciplines to ensure the visual design is communicating the desired message.
Solid working knowledge of Adobe Creative Suite, including Photoshop, Illustrator, and InDesign, and familiarity with After Effects (in order to quickly animate designs)
Solid working knowledge of Figma.

MERN Stack Developer

at eNoah iSolution

1 video

6 recruiters

Posted by Pavithra M

Remote, Chennai

3 - 10 yrs

₹5L - ₹17L / yr

MERN Stack

NodeJS (Node.js)

MongoDB

React.js

AngularJS (1.x)

+4 more

3+ years of extensive experience in developing the Single Page Application with Web responsive design for mobile and web using Angularjs or Nodejs / React JS, HTML 5, CSS 3 and Bootstrap.
Thorough understanding of React.js and its core principles.
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
Experience with common front-end development tools such as Babel, Webpack, NPM, yarn, etc.
Node JS & software engineering experience
Familiarity with newer specifications of EcmaScript (ES6)
Knowledge of AWS services like Lambda, RDS and Dynamo
Understanding of non-relational databases such as CouchDB and MongoDB
Working experience with MySQL

3+ years of extensive experience in developing the Single Page Application with Web responsive design for mobile and web using Angularjs or Nodejs / React JS, HTML 5, CSS 3 and Bootstrap.
Thorough understanding of React.js and its core principles.
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
Experience with common front-end development tools such as Babel, Webpack, NPM, yarn, etc.
Node JS & software engineering experience
Familiarity with newer specifications of EcmaScript (ES6)
Knowledge of AWS services like Lambda, RDS and Dynamo
Understanding of non-relational databases such as CouchDB and MongoDB
Working experience with MySQL

Operations Manager

at AM Infoweb

1 recruiter

Posted by Sushmita Gaikwad

Remote, Pune

4 - 8 yrs

₹3L - ₹12L / yr

Operations

Vendor Management

Logistics

Supply Chain Management (SCM)

Fulfillment

Position: Operations Manager

Domain: US, Healthcare

Job Description-

Roles & Responsibility

You will be responsible for handling multiple processes and LOBs.
Duties may include, taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received, to estimate time on new jobs received, to check accuracy/quality of classification done, to ensure records are maintained accurately, and to ensure utilization (or related metrics) of team is high.
As an operations manager, you would be responsible for managing a team of associates and would have Leads reporting into you.
Work with various teams to formulate strategy, seek automation opportunities and leverage technologies.
Work with internal teams to develop creative and best-in-class compliance business processes that can scale up.
Leverage data to continuously improve.
Link all the programs to business metrics and build solutions keeping that in mind.
Scale-up team by proper budgeting and co-owning the budget.
Attract talent and make right hiring decisions, Onboarding and continuous development of the team and maintain a high delivery bar.
Deliver business goals for processes handled.
Operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics.
Mentor and guide lead / Process Expert to manage quality, to improve process efficiency, to minimize variation, and to conceptualize, design & deliver training to the team.
Co-owner in the process of budget planning.
Directly managed 5 to 6 process leaders, deputy managers and thus indirectly managed at least 200 plus people organization.
Possess strong communication and leadership skills
Able to work in an ambiguous, dynamic & 'internet-speed' environment with tight deadlines, Have an absolute passion for ensuring a great customer experience Possess exceptional skills in data manipulation and analysis
Outstanding attention to detail; Exceptional problem solving & analytical skills
Be a self-starter
Attention to detail and proven ability to manage multiple, competing for priorities simultaneously
Experience in business process improvement

Experience & Education Qualification:

Existing Experience as a Sr. Operations Manager is a plus.
Experience in handling multiple processes and LOBs simultaneously is a plus.
Graduation is a must.
MBA is a plus.

Timings

Fixed shift 7:30pm - 4:30am
Fixed weekend off.
No transportation

Looking forward to your response.

Regards,

Sushmita Gaikwad | HR Executive

Position: Operations Manager

Domain: US, Healthcare

Job Description-

Roles & Responsibility

You will be responsible for handling multiple processes and LOBs.
Duties may include, taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received, to estimate time on new jobs received, to check accuracy/quality of classification done, to ensure records are maintained accurately, and to ensure utilization (or related metrics) of team is high.
As an operations manager, you would be responsible for managing a team of associates and would have Leads reporting into you.
Work with various teams to formulate strategy, seek automation opportunities and leverage technologies.
Work with internal teams to develop creative and best-in-class compliance business processes that can scale up.
Leverage data to continuously improve.
Link all the programs to business metrics and build solutions keeping that in mind.
Scale-up team by proper budgeting and co-owning the budget.
Attract talent and make right hiring decisions, Onboarding and continuous development of the team and maintain a high delivery bar.
Deliver business goals for processes handled.
Operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics.
Mentor and guide lead / Process Expert to manage quality, to improve process efficiency, to minimize variation, and to conceptualize, design & deliver training to the team.
Co-owner in the process of budget planning.
Directly managed 5 to 6 process leaders, deputy managers and thus indirectly managed at least 200 plus people organization.
Possess strong communication and leadership skills
Able to work in an ambiguous, dynamic & 'internet-speed' environment with tight deadlines, Have an absolute passion for ensuring a great customer experience Possess exceptional skills in data manipulation and analysis
Outstanding attention to detail; Exceptional problem solving & analytical skills
Be a self-starter
Attention to detail and proven ability to manage multiple, competing for priorities simultaneously
Experience in business process improvement

Experience & Education Qualification:

Existing Experience as a Sr. Operations Manager is a plus.
Experience in handling multiple processes and LOBs simultaneously is a plus.
Graduation is a must.
MBA is a plus.

Timings

Fixed shift 7:30pm - 4:30am
Fixed weekend off.
No transportation

Looking forward to your response.

Regards,

Sushmita Gaikwad | HR Executive

Technical Lead

at Snapwiz

9 recruiters

Posted by Benz C Franco

Bengaluru (Bangalore)

4 - 10 yrs

₹10L - ₹30L / yr

Hibernate (Java)

Spring

Java

Javascript

MongoDB

+4 more

We are looking for Technology Lead who possesses a passion for pushing technologies to the limits and will work with our team to help build Snapwiz's next-generation platform. If you are a person who loves to face technical challenges, innovates consistently and is never satisfied with status-quo then this is the role for you.

Job Location: IBC Knowledge Park, Dairy Circle, Bannerghatta Road, Bangalore

Role:

• Design and build advanced applications from scratch keeping scalability and performance in mind

• A good handle on both client and server architecture

• Should be a quick learner and willing to go the extra mile in delivering the projects.

• Should be able to work with juniors; help and guide them as needed.

• Work on bug fixing and improving application performance.

• Comfortable in owning large scale products and continuously re-evaluating and innovating.

• A practical risk-taker, innovator and always curious.

Requirements:

• BE/ME/BTech/MTech degree in Computer Science, Engineering or a related subject

• 4 to 10 years overall experience

• Strong knowledge of Agile development (Scrum)

• Proven working experience in server-side technologies like Java, Hibernate, Spring.

• Strong knowledge of any database technology like MySql and MongoDB

• Awareness of client-side technologies like JS and Jquery.

• Knowledge of algorithm and database queries

• Knowledge of the general tech landscape, architectures, trends, and emerging technologies.

About Company

Snapwiz was founded in 2010 by entrepreneurs who wanted to improve education and accelerate learning using technology and data analytics. Today Snapwiz platforms create personalized learning paths and build mastery of key skills and concepts. From kindergarten to college and beyond, our products help engage students and empower educators.

Snapwiz offers three platforms for different markets:

-Edulastic: personalized formative assessments for K-12 students, teachers, and school districts.
- Learning Spaces: digital courseware platform for higher education publishers including interactive textbooks, course communication, and adaptive practice and assessments.
- Glider: assessment and career development app that effectively matches technical professionals with jobs based on skills and competency.

More than 400,000 educators and 10 million students use our education platforms, and Glider helps top companies like Facebook, AT&T and Nutanix recruit and hire proven technical talent