
Position Overview:
We are seeking a highly motivated and analytical individual to join our team as a Market Research and
Competitive Intelligence Analyst, specializing in enterprise technologies and telecom markets. As an integral
member of our organization, you will be responsible for gathering, analyzing, and interpreting data to provide
strategic insights and recommendations to support our business decisions and competitive positioning. This role
requires a deep understanding of the enterprise technologies and telecom sectors, as well as strong research,
analytical, and communication skills
Job Description:
o Conduct comprehensive market research:
Identify and analyze market trends, industry developments, and emerging technologies in the
enterprise technologies and telecom markets.
Gather data on market size, market share, growth rates, customer needs, and competitive landscapes.
Monitor regulatory changes, industry standards, and policy developments impacting the sector.
Utilize primary and secondary research methods to collect relevant data, including surveys, interviews,
and data analysis tools.
o Perform competitive intelligence analysis:
Identify key competitors in the enterprise technologies and telecom markets and track their activities,
strategies, and performance.
Analyze competitors' product offerings, pricing strategies, market positioning, and go-to-market
approaches.
Evaluate strengths, weaknesses, opportunities, and threats (SWOT) of competitors.
Conduct benchmarking analysis to assess our company's performance against competitors and identify.
areas for improvement.
o Generate strategic insights and recommendations:
Synthesize market and competitive data to extract meaningful insights and actionable
recommendations.
Collaborate with cross-functional teams to provide strategic guidance for product development,
marketing campaigns, and sales strategies.
Present findings, reports, and recommendations to senior management and stakeholders in a clear and
concise manner.
Stay abreast of industry trends, best practices, and technological advancements to inform strategic
decision-making.
o Maintain industry knowledge and expertise:
Continuously update knowledge of enterprise technologies and telecom markets through research,
industry events, and networking.
Build relationships with industry experts, analysts, and vendors to gain insights and access to relevant
information.
Act as an internal subject matter expert, providing guidance and training to colleagues on market.
research and competitive intelligence methodologies.
Team Management:
Qualifications and Skills/ Experience, Expertise:
o Previous Experience in a Related Field Preferred; Proven work experience as a Market Research Analyst,
o bachelor's degree in business, marketing, economics, or a related field. A master's degree is preferred.
o Proven experience in market research, competitive intelligence, or related fields within the enterprise
technologies and telecom sectors.
o In-depth knowledge of enterprise technologies, such as cloud computing, cybersecurity, artificial intelligence,
and data analytics.
o Familiarity with telecom services, network infrastructure, wireless technologies, and telecommunications
regulations.
o Proficient in gathering, analyzing, and interpreting quantitative and qualitative data from various sources.
o Strong analytical and critical thinking skills, with the ability to translate data into actionable insights and
recommendations.
o Excellent written and verbal communication skills, including the ability to present complex information in a clear
and concise manner.
o Proficiency in using market research tools, data analysis software, and Microsoft Office suite.
o Detail-oriented with strong organizational and project management skills.
o Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
o Strong business acumen and a keen interest in staying up to date with industry trends and developments
o Strong interpersonal skills and an ability work as part of a team, both physical and virtual
o Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude;
Strong listening and storytelling skills.
o Enthusiasm for working in a high profile, fast-paced startup culture.
o Responsible and self-motivated; Strong analysis skills; Ability to learn new technologies; Ability to multitask and
prioritize between competing activities
o Expertise in MS office - Excel, Word & Power Point documents.
Key Deliverables: Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for the Market Research and
Competitive Intelligence Analyst. These KPIs and KRAs are designed to evaluate the performance and contribution of the Market Research and Competitive Intelligence Analyst in enterprise technologies and telecom markets. They focus on areas such as market share analysis, competitor analysis, customer insights, strategic recommendations, research accuracy, industry expertise, cross-functional collaboration, and process improvement.
o KPI: Market Share Analysis
Measure and track changes in market share for our company and key competitors.
Assess the impact of market share changes on business performance.
Develop strategies to improve or maintain market share in target markets.
o KPI: Competitor Analysis
Monitor and analyze competitor activities, including product launches, marketing campaigns, and
pricing strategies.
Provide regular updates on competitor strengths, weaknesses, and market positioning.
Identify opportunities and threats in the competitive landscape and propose counterstrategies.
o KPI: Customer Insights
Gather customer feedback and conduct surveys to understand customer preferences, needs, and
satisfaction levels.
Translate customer insights into actionable recommendations for product development, marketing,
and customer service improvements.
Track customer satisfaction scores and measure the impact of initiatives on customer loyalty and
retention.
o KPI: Strategic Recommendations
Provide timely and valuable strategic recommendations based on market research and competitive
intelligence.
Evaluate the potential impact of strategic initiatives on business performance and market positioning.
Monitor the implementation of strategic recommendations and measure their effectiveness.
o KPI: Research Accuracy and Timeliness
Ensure accuracy and reliability of research data and information.
Adhere to research methodologies, data collection processes, and quality standards.
Deliver research reports and insights within defined timelines to support decision-making processes.
o KPI: Industry Knowledge and Expertise
Stay updated with industry trends, emerging technologies, and regulatory changes in enterprise.
technologies and telecom markets.
Participate in industry events, webinars, and conferences to expand knowledge and network with
industry professionals.
Share industry insights and best practices with the team and contribute to thought leadership
activities.
o KRA: Cross-functional Collaboration
Collaborate with product management, sales, and marketing teams to align market research findings.
with business strategies.
Provide support and guidance for product development, marketing campaigns, and sales initiatives
based on market insights.
Foster a culture of knowledge sharing and collaboration across departments.
o KRA: Process Improvement
Identify opportunities to streamline and improve market research and competitive intelligence.
processes.
Implement best practices, tools, and technologies to enhance efficiency and effectiveness.
Measure the impact of process improvements on the quality and timeliness of deliverables.
Education: Any graduate, with digital certifications (a must)

About globe teleservices
About
Similar jobs
Experience
-3-6 years of experience in an HR Generalist role in a startup
-Bachelor’s degree (or equivalent) in human resources management or similar field Knowledge of applicant tracking systems
Role and Responsibilities
- Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
- Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
- Look after employees' growth who is ready for promotion, who needs to do something different within the organization, who are the high potentials
- How to measure performance
- Benchmarking compensation across companies
- Attrition planning
- Succession planning
- Driving Learning & Development across company
- Ensuring cultural homogeneity
- Employee engagement
- Performance Management and its process
- Compensation benchmarking
Talent Acquisition
- Coordinate with hiring managers to identify staffing needs and candidate selection criteria
- Source applicants through online channels, such as LinkedIn and other professional networks
- Create job descriptions and interview questions that reflect the requirements for each position
- Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references
- Organize and attend job fairs and recruitment events to build a strong candidate pipeline
- Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders.
Onboarding & Induction
Should have done the following:
- Plan and execute staff welfare programs.
- Provide a presentation to new joiners about HR policies of the company. Discuss about future planning and expansion of company with employees Organize health awareness programs for employees.
- Take care of maintaining a good relationship between employee and employer
Employee Grievance Handling:
Should have been involved in the below:
- Prepare and maintain employee retention policy.
- Handle and resolve grievances of employees.
- Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.
Skills
- Proficiency in documenting processes and keeping up with industry trends.
- Excellent interpersonal and communication skills.
- Exceptional ability to screen candidates, compile shortlists and interview candidates.
- Experience in creating awareness of the company brand and establishing professional relationships with candidates.
Benefits
Too lazy to cook food? Delicious lunch served at office.
ESOPs, based on grade level
Comprehensive Health Insurance plans
- Bachelor’s degree in computer science, engineering, or a related field.
- At-least more than 1+ Years of Experience in a similar role would be desired.
- Excellent technical, diagnostic, and troubleshooting skills.
- Strong leadership skills to drive good coding and design practices across multiple engineering teams
- Willingness to build professional relationships with staff and clients.
- Excellent communication, motivational, and interpersonal skills.
- Expertise in architecting, building, and maintaining ultra-low latency, cost-efficient systems in cloud environments
- Excellent track record in modernizing cloud-based applications using micro services, containers, and other architectures
- Experience and working knowledge in building large-scale, data-intensive Text search applications using Solr / Elastic Search is a Must
- Experience and working knowledge of AI/ML/ML Ops with respect to building large-scale, data-intensive applications would be a Plus
- Experience and working knowledge in building Java based Spring Boot micro-services integrated with any messaging framework
- Driven, Highly-motivated and passionate towards development & innovation
- Determining project requirements and developing work schedules for the team.
- Delegating tasks and achieving daily, weekly, and monthly goals.
- Liaising with team members, management, and clients to ensure projects are completed to standard.
- Identifying risks and forming contingency plans as soon as possible.
- Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
- Keeping up-to-date with industry trends and developments.
- Updating work schedules and performing troubleshooting as required.
- Motivating staff and creating a space where they can ask questions and voice their concerns.
- Being transparent with the team about challenges, failures, and successes.
- Writing progress reports and delivering presentations to the relevant stakeholders.
- Extremely hands-on in delivering Development and R&D tasks
- Design, plan and perform dev-analysis to determine effort estimates on every sprint for the team
- Running Demo's, ensuring thorough documentation of the features built
- Identify & Plan upgrades to technologies & frameworks from time-to-time
• Strong technical experience with Java 8 and above
• Sound understanding of Database concepts & experienced with MySQL.
• Strong technical experience with JavaScript/Ajax/jQuery
• Good knowledge of Angular 2+ version.
• Good knowledge of REST APIs and Spring Boot.
• Awareness with any of version control systems like Git/SVN/TFS/VSS etc
• Awareness and exposure of AWS architecture components such as S3, SQS, Lambda, EKS etc
Good to Have:
• Knowledge of Docker and Containerization.
• Working in Agile env will be plus.
• Understanding of Code Optimization techniques, Code coverage tool and code analysis tool.
• Working knowledge of CI/CD process.
• Experience of onshore/offshore team collaborations.
• Makes a valuable contribution to team objectives, displays trust and mutual understanding, accepts constructive feedback, and handles confrontation constructively

Role :
Act as the Lead ForgeRock developer / Analyst of the team to perform analysis, design and implementation tasks for our various platforms. Main accountabilities are:
- Work with different functional teams and managers
- Gathering Technical requirements from Business stakeholders
- Analyzing/Creating User Stories, Doing Story points estimations.
- Design and implement solutions across multiple platforms
- Producing high quality code with excellent test coverage
- Code reviews and effective code maintenance
- Analyze product requirements and breaking down into user stories and tasks, with the tech team
- Estimate and planning to assist with the development of the product roadmap
- Developing build, test, and deployment automation
- Research and development of potential new technologies
- Defining processes and standards within the team and contributing to the continuous improvement of the product development process
- Producing a high standard of technical documentation
- Understanding Backlogs and fixing support challenges
- Ability to provide technical expertise for new and ongoing initiatives to work with project stakeholder to come up most feasible technical solution.
- Identify, resolve, and/or escalate all issues that threaten the successful delivery of assigned initiatives.
- Support Junior developers and setting up local environments
Required
- Minimum 3 years’ experience in Identity and Access management (IAM) domain with expertise in one of IAM Products like ForgeRock or Oracle IAM:
- ForgeRock IAM products - FR AM, FR IDM, FR IG and FR DS
- Oracle IAM products – OAM, OIM, and OUD/OVD/OID
- Development experience on IAM platform (using Java Microservice, SpringBoot)
- Gathering Technical requirements from Business stakeholders
- Analyzing/Creating User Stories, Grooming with Story points estimations and Developing the code for them with team.
- Ability to research and troubleshoot ForgeRock. Experience with ForgeRock Backstage and support
- Experience in implementation and configuration of features like: MFA/ RBAC/ SAML/ OAUTH/ Federation etc. Frontend/workflow customization using Identity Experience Framework.
- Ability to act as ForgeRock champion in the identity domain. Engage on discussions on future of the platform.
- Strong experience on Full Stack development using JAVA SpringBoot (Web API/Microservices/ GraphQL) and Angular/ NodeJS / ReactJS and Spring MVC framework
- Understanding the requirement and development. Involved in End to End implementation.
- Skills with DevOps best practices including deployment automation tools, CI/CD pipelines.
- Experience of common DevOps platform tooling (chef, maven, jenkins, Puppet, Docker)
- Modern Agile and technology practices - to fit into the agile team cultures
- Written Unit test for components.
CE Brands is an ecommerce focused company with multiple brands in growth stages, with a focus on apparel brands looking for a Shopify Web Developer. We are a fully remote team and we’re expanding our team to help us to continue to deliver high-quality and high-performing capabilities to our clients.
As a Shopify Web Developer, your main task will be to help in the implementation of new stores and their functionalities and always adhering to the best practices of the platform and current web standards. We strive to always deliver exceptional performance, usability and accessibility. It is also necessary to understand advanced Shopify concepts such as alternation of layouts and templates, product attributes, cart properties, and a deep understanding of the limitations and possibilities of Shopify objects.
Duties and Responsibilities:
- Create an engaging and knowledgeable online Shopify store to increase sales and revenue
- Create bespoke Shopify themes and change pre-existing templates per predefined brand guidelines
- Be an expert in all aspects of the ECommerce platform
- Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimize the shop for overall efficiency and functionality
- Based on their findings, they provide technical support and coordination, protecting enterprises against failure
- Increase conversion rates by optimizing the website
- Demonstrated ability to transform designs (e.g. Sketch & Figma) into code
- Write structured, well-organized, and reusable code
- Inspect and troubleshoot bugs and other QA issues
- Keep abreast of best practices/trends/tools
- Ensure the technical feasibility of UI/UX designs
Qualification Preferred:
- A bachelor's degree in information technology, computer science, or a related discipline
- Broad shop construction, launch, and maintenance expertise, as well as a general understanding of the admin system
- Proven skills in Liquid, HTML, CSS, jQuery & Javascript
- Good understanding of server-side CSS pre-processing platforms
- Proficient understanding of Javascript frameworks
- Proficiency with Invision, Sketch, Figma and Adobe Creative Cloud
- Ability to code a theme from scratch in Shopify
Previous experience working with a custom theme and/or the Storefront API - Working knowledge of Shopify's theming system and Liquid templating
- Previous experience implementing/debugging third-party Shopify apps, as well as building unique solutions if needed
- Extensive testing and debugging abilities using the browser console and other tools
- Working knowledge of third-party services and APIs, as well as Shopify plugins
- Capability to communicate effectively and provide proactive feedback
- Strong understanding of cross-browser compatibility and responsive design
- Proficient understanding of code versioning tools
- Ability to self manage and meet deadlines
- A good eye for design and great attention to detail
- Good verbal and written communication skills
- A strong understanding of UX design
- A portfolio of live projects
*This is a PROJECT BASE job with the possibility to work FULL TIME remotely WORK FROM HOME OPPORTUNITY and MUST have a stable internet connection with a high-speed internet.
About the Company
- 💰 Early-stage, ed-tech, funded, growing, growing fast
- 🎯 Mission Driven: Make Indonesia competitive on a global scale
- 🥅 Build the best educational content and technology to advance STEM education
- 🥇 Students-First approach
- 🇮🇩 🇮🇳 Teams in India and Indonesia
Skillset 🧗🏼♀️
- You primarily identify as a DevOps/Infrastructure engineer and are comfortable working with systems and cloud-native services on AWS
- You can design, implement, and maintain secure and scalable infrastructure delivering cloud-based services
- You have experience operating and maintaining production systems in a Linux based public cloud environment
- You are familiar with cloud-native concepts - Containers, Lambdas, Orchestration (ECS, Kubernetes)
- You’re in love with system metrics and strive to help deliver improvements to systems all the time
- You can think in terms of Infrastructure as Code to build tools for automating deployment, monitoring, and operations of the platform
- You can be on-call once every few weeks to provide application support, incident management, and troubleshooting
- You’re fairly comfortable with GIT, AWS CLI, python, docker CLI, in general, all things CLI. Oh! Bash scripting too!
- You have high integrity, and you are reliable
What you can expect from us 👌🏼
☮️ Mentorship, growth, great work culture
- Mentorship and continuous improvement are a part of the team’s DNA. We have a battle-tested robust growth framework. You will have people to look up to and people looking up to you
- We are a people-first, high-trust, high-autonomy team
- We live in the TDD, Pair Programming, First Principles world
🌏 Remote done right
- Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls
- Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong
- A good balance between deep focussed work and collaborative work ⚖️
🖥️ Friendly, humane interview process
- 30-minute alignment check and screening call
- A short take-home coding assignment, no more than 2-3 hours. Time is precious
- Pair programming interview. Collaborate, work together. No sitting behind a desk and judging
- In-depth engineering discussion around your skills and career so far
- System design and architecture interview for seniors
What we ask from you👇🏼
- Bring your software engineering — both individual brilliance and collaborative skills
- Bring your good nature — we're building a team that supports each other
- Be vested or interested in the company vision
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Developing new user-facing features
- Building reusable code and libraries for future use
- Ensuring the technical feasibility of UI/UX designs
- Creating self-contained, reusable, and testable modules and components
What you need to have:
- Extensive working experience in JS Framework Angular 4/5/6.
- Expert in the modern MVC frameworks (Angular 4+ Framework, JQuery) preferably if prior experience in connecting Laravel backend with Angular
- Strong experience working in XHTML, HTML5, CSS3, Java Script
- Web services development experience using REST, JSON
- Deep knowledge of JS-based build tools like Grunt, Gulp, and Bower
- Proficient understanding of code versioning tools, such as Git
- Proficient in web development and RESTful API design
- Good understanding of Single Page Application
- Experience with interactive, drill-down charts and reports
- Knowledge of Agile Scrum development methodologies
- Experience with microservices based development and Protractor tests will be highly preferred.
- Critical thinker and problem-solving skills
- Team player
- Strong communication skills.
- Curiosity about how things work and willingness to work in a startup environment.
- 10+ years developing and designing software products, and demonstrated experience with full software development lifecycle, ideally in a regulated industry
- Strong computer science fundamentals in OOAD, design patterns, data structures, and algorithms
- Fluency in a high-level object oriented programming language (e.g. Java, C#, Golang, C++)
- Strong understanding of professional software engineering best practices for the full SLDC including coding standards, code reviews, source control, build processes, testing, and operations.
- Experience designing and developing scalable, highly available distributed systems / services
- Expertise with services and microservices solution design and delivery covering API design, containerization, and application integration / messaging.
- Expertise with design and delivery of cloud native solutions on any of the major cloud platforms (AWS, Azure, GCP).
- Expertise with algorithm development in one or more of the following areas: numerical & statistical analysis, signal processing, image processing, regression, and machine learning.
- Practical experience with SCRUM, SaFe or other applicable agile framework in regulated environments.
- Experience in design, engineering, and testing of software contained in medical devices developed under the FDAs regulations for 510(k) or PMA products is preferred.
- Superior communications skills (oral & written)
- Outstanding interpersonal skills, and effective collaboration
Primary Job Function:
- Works in a lead role in one or more aspects of the overall software development process (such as software design, code development) under a disciplined product development process that meets FDA requirements.
- Works independently on identifying new technologies and creating systems designs for implementation into new product development and process improvements.
- Exercises independent judgment in identifying, recommending and implementing significant and/or complex new tools/process improvements to meet company objectives in areas of new product development, product testing, process improvement and compliance with regulatory requirements.
- Readily adjusts priorities and works within team environment for timely completion of common objectives for multiple projects.
- Resolve significant and/or complex technical issues to meet company objectives.
Main Responsibilities:
- Technical leadership in cloud services / systems software development (such as software design, code development, design review, code review, and testing) including project scheduling activities.
- Reliably deliver high quality software within schedule constraints.
- Provides technical ownership of software products.
- Actively participates in product development teams for the development of new products and services.
- Interacts with QA engineers to ensure that software products are robust and of very high quality.
- Research technical issues and propose technical approaches that achieve product and quality requirements.
- Participate in the full life cycle of development, from specification and design through implementation, testing, and support.
- Work on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.
- Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.
Minimum Education:
- Bachelors in Computer Science, Software Engineering, or related engineering or scientific field.
Minimum Experience:
- 10 years relevant experience and a Bachelors degree or 5 yrs with MS degree. Will receive additional 2 years experience credit for PhD.
- Good knowledge of software engineering principles.
- Excellent written and verbal communication skills are essential..
- Excellent troubleshooting skills are a must. Strong debugging techniques and experience on using debugger is required and/or use of testing tools to ensure high level of quality of software product.
- Strong working knowledge of the principles of quality software engineering as described by software lifecycle development processes that are consistent with ISO, IEEE, or other FDA recognized standards.
- Experience w/ distributed computing / services (preferably cloud native) software design and development is highly preferable.


