Service Delivery Coordinator

Job Description:

• Platform Architecture: Design and architect scalable, reliable, and high-performance solutions within the Gravity ecosystem.Provide expertise in structuring the Gravity platform, theme customization, and app integrations.
• Custom Development: Lead and participate in the development of custom features, functionalities, and applications on the Gravity platform. Collaborate with developers to ensure code quality, maintainability, and adherence to best practices.
• Integration Solutions: Develop and implement integration solutions between Gravity and third-party systems, ensuring seamless data flow and functionality.
• Performance Optimization:Analyze and optimize the performance of Gravity applications, addressing bottlenecks, and enhancing overall user experience.
• Security and Compliance: Implement robust security measures to safeguard Gravity applications and ensure compliance with industry standards and regulations.
• Technical Leadership: Provide technical leadership and guidance to the development team, fostering a culture of innovation, collaboration, and continuous improvement.
• Gravity App Development: Design and develop custom applications to enhance the functionality and features of the Gravity platform.
• Stay abreast of the latest Gravity updates, features, and best practices to ensure the platform is leveraging the latest advancements.

Desired Skills:

• Bachelor's or Master's degree in computer science, software engineering, or a related field.
• Minimum of 8 years of experience in Software Development, with at least 3 years as Software Architect.
• In-depth knowledge and hands-on experience with eCommerce architecture, customization capabilities, and application development.
• Proficient in app development, including RESTful APIs, GraphQL, and webhooks.
• Integration Proficiency: Strong expertise in integrating eCommerce with third-party systems and services.
• Performance Optimization: Demonstrated ability to optimize the performance of eCommerce applications, ensuring efficient and fast user experiences.
• Security and Compliance:Experience implementing security measures for eCommerce applications and ensuring compliance with relevant regulations.
• Leadership and Collaboration:Excellent leadership and collaboration skills, with the ability to work effectively with cross-functional teams.

Why Join Gravity:

• Embark on a journey with a forward-thinking and innovative IT technology consulting company.
• Competitive compensation package, featuring performance-based incentives.
• Prospects for career advancement within a rapidly expanding global organization.

Gravity is an equal opportunity employer. We celebrate diversity and remain committed to establishing an inclusive environment for all employees.

We are currently looking to hire a  Sales Manager –(FMCG Division) to join our team.

Position:  Sales Manager (FMCG Division)

Location: Pune 

Experience Required: : 5–12 years of FMCG (Food) sales experience — experience in Modern Trade / E commerce / Quick Commerce / HoReCa is essential.

Qualification: Bachelor’s Degree required; MBA / Master’s in Marketing preferred.

Job Description :

We’re seeking a driven and detail-oriented Sales Manager to lead FMCG expansion across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels.

The ideal candidate will combine strong sales acumen with operational discipline, brand understanding, and team leadership to drive growth and profitability across verticals.

Key Responsibilities :

Sales & Business Development

 Develop and execute sales strategies across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels.

 Drive Quick Commerce tie-ups (Blinkit, Zepto, Swiggy Instamart, etc.)

ensuring consistent fill rates, visibility, and on-time delivery.

 Expand and manage Modern Trade business — new tie-ups, branding opportunities, and store-level execution.

 Acquire and manage HoReCa accounts, ensuring strong partnerships and growth.

 Explore and onboard new retail store tie-ups and distributors to strengthen reach and

market penetration.

 Maintain vertical-wise P&L accountability, ensuring profitability across all sales channels.

 Ensure payment cycles are monitored and reconciled as per company policy. E-Commerce & Brand Coordination

 Oversee Amazon listings and catalog management, ensuring all products are correctly priced, described, and optimized.

 Maintain online hygiene — ensuring accurate inventory, images, descriptions, ratings, and timely response to customer queries.

 Coordinate with the marketing team for updated creatives, offers, product launches, and campaign rollouts across digital platforms.

 Identify and execute branding opportunities within partner stores and online marketplaces.

Team & Operations :

 Conduct regular store and market visits to ensure proper visibility, placement, and compliance.

 Train, mentor, and develop the sales and promoter team to enhance performance and product knowledge.

 Maintain strong vendor relationships and follow-up for timely supply and collections.

 Collaborate closely with operations for smooth delivery logistics and minimal wastage (RTC losses).

 Provide market insights, competitor analysis, and category feedback to guide business strategy.

Qualifications & Requirements

 Bachelor’s Degree required; MBA / Master’s in Marketing preferred.

 5– 12 years of FMCG (Food) sales experience — experience in Modern Trade / E-commerce / Quick Commerce / HoReCa is essential.

 Strong leadership and team-building capabilities.

 Excellent communication, negotiation, and relationship management skills.

 Hands-on experience in Amazon / online retail operations preferred.

 Analytical mindset with sound knowledge of market trends, pricing, and brand visibility strategies.

Senior Manager / GM – Business Development & Strategic Growth (Defence & Aerospace)

Responsibilities :

Strategic Business Development & Opportunity Creation

● Identify and build business opportunities across:

○ Indian Armed Forces

○ DRDO laboratories

○ Defence Public Sector Undertakings (DPSUs)

○ Domestic and global OEMs

○ System Integrators

○ Defence technology ecosystems

● Build and execute account-based growth strategies for high-value strategic accounts.

● Create and manage a healthy pipeline of defence and aerospace opportunities.

● Identify early-stage platform requirements and align Kokasa capabilities accordingly.

Technical Engagement & Requirement Shaping

● Work closely with engineering teams to convert technical capabilities into customer solutions.

● Engage with:

○ Defence program leaders

○ Procurement stakeholders

○ Platform architects

○ Engineering teams

● Support and influence:

○ Staff Qualitative Requirements (SQRs)

○ Expressions of Interest (EOIs)

○ Technical specifications

○ Platform-level discussions

● Position Kokasa technologies during early design and indigenization stages.

Defence Procurement & Program Capture

● Lead end-to-end business development and capture activities under defence

procurement frameworks.

● Drive strategy and execution across:

○ Defence Acquisition Procedure (DAP)

○ Buy (Indian-IDDM)

○ Make procedures

○ Government tenders

○ GeM procurement

○ Technology Development Fund (TDF)

○ iDEX initiatives

○ ADITI and related innovation programs

● Manage the complete bid lifecycle:

○ Opportunity qualification

○ Bid strategy

○ Proposal management

○ Stakeholder coordination

○ Negotiation and closure

Strategic Partnerships & Ecosystem Development

● Develop relationships with:

○ Defence OEMs

○ Aerospace organizations

○ Offset partners

○ Defence MSMEs

○ Technology partners

○ Research institutions

● Identify opportunities supporting:

○ Localization

○ Technology transfer

○ Strategic partnerships

○ Platform integration

Program Coordination & Execution Support

● Work closely with cross-functional teams including:

○ Engineering

○ Manufacturing

○ Program Management

○ Testing teams

● Support trials, field validation activities, and customer engagements.

● Ensure smooth execution from opportunity creation to deployment.

Experience

● 6–12 years of experience in:

○ Defence Business Development

○ Strategic Partnerships

○ Technical Sales

○ Key Account Management

○ Defence Program Management

○ Aerospace Business Development

Required Knowledge

Strong understanding of Defence procurement lifecycle, DAP framework, GeM procurement

ecosystem, iDEX, ADITI, TDF, Government tenders, DPSU ecosystem

Domain Expertise

Strong exposure to one or more of:

● Defence systems

● Aerospace systems

● Defence manufacturing

● Military electronics

● Electromechanical systems

● Electrohydraulic systems

● Aviation platforms

Preferred Skills

● Strong networking and stakeholder management capability

● Excellent communication and presentation skills

● Strong commercial and strategic thinking

● High ownership mindset

● Negotiation and relationship-building skills

● Ability to operate in fast-moving environments

Job Title: Senior Director – Record to Report (R2R)

Location: Bangalore

Salary: Up to 90 LPA

Job Description:

We are looking for an experienced Senior Director – Record to Report (R2R) to lead global accounting operations and drive finance transformation initiatives. The role involves managing end-to-end R2R processes, ensuring financial accuracy, compliance, and improving reporting efficiency through automation and process optimization.

Key Responsibilities:

Lead end-to-end Record to Report (R2R) operations including journal entries, reconciliations, intercompany, fixed assets, and financial reporting.

Manage month-end and year-end close processes ensuring accuracy and timely reporting.

Drive finance transformation, automation, and process standardization across global entities.

Ensure compliance with US GAAP, SOX, and internal financial controls.

Collaborate with finance leadership, controllership, FP&A, tax, and treasury teams.

Lead and mentor global teams while building a high-performing finance organization.

Support audits, governance, and risk management initiatives.

Requirements:

15+ years of experience in accounting operations or finance leadership.

Strong expertise in R2R, financial reporting, and shared services/GBS environment.

Experience with SAP, automation tools, and finance analytics.

Strong leadership, stakeholder management, and transformation experience.

CA / CPA / CMA required (MBA preferred)

Job Description: We are looking for a talented UI/UX Designer with experience in building SaaS

products to join our dynamic team. This role is perfect for a creative individual who thrives in a

fast-paced environment and is passionate about delivering exceptional user experiences from

concept to launch.

Roles and Responsibilities:

1. UI/UX Design for SaaS Products:

● Collaborate with product managers, engineers, and stakeholders to understand project

requirements and user needs.

● Design intuitive and engaging user interfaces for our SaaS products, ensuring a

seamless user experience across web and mobile platforms.

● Apply design thinking and user-centered design principles to create innovative solutions

that solve user problems and drive business objectives.

● Utilize industry-standard UI/UX tools and technologies to design mockups, prototypes,

and user flows.

2. Product Development Process:

● Understand the product development lifecycle and actively contribute to the entire

process, from ideation to launch.

● Work on products from 0 to 1, contributing to brainstorming sessions, concept

development, and iterative design improvements.

● Collaborate closely with cross-functional teams to iterate on designs based on user

feedback, technical constraints, and business requirements.

3. Creativity and Design Principles:

● Demonstrate a strong sense of creativity and innovation in designing user interfaces

that are visually appealing, functional, and easy to use.

● Apply design principles such as typography, color theory, and visual hierarchy to create

cohesive and aesthetically pleasing designs.

4. UI/UX Tools:

● Utilize the latest UI/UX tools and technologies to streamline the design process and

create high-fidelity prototypes, including but not limited to Sketch, Adobe XD, Figma, or

InVision.

5. Communication and Collaboration:

● Communicate design ideas, concepts, and rationale effectively to stakeholders and

team members through sketches, wireframes, prototypes, and presentations.

● Collaborate closely with developers to ensure design feasibility and implementation

fidelity throughout the development process.

6. Information Architecture:

● Define the information architecture and navigation structure of our SaaS products to

optimize usability and findability of content.

7. Wireframing and Prototyping:

● Create wireframes, mockups, and interactive prototypes to visualize design concepts

and validate user flows and interactions.

8. Interaction Design:

● Design intuitive and responsive interactions that enhance user engagement and

facilitate task completion.

9. Empathy Maps and UX Research:

● Develop empathy maps and conduct user research to gain insights into user behaviors,

needs, and pain points.

● Utilize UX research findings to inform design decisions and iterate on designs based on

user feedback.

Qualifications:

● Bachelor's degree in design, human-computer interaction, or related field; equivalent work

experience may be considered.

● Proven experience as a UI/UX Designer, preferably with a focus on SaaS products.

● Strong portfolio showcasing a range of UI/UX design projects and processes, including

wireframes, prototypes, and finished designs.

● Proficiency in UI/UX design tools such as Sketch, Adobe XD, Figma, or InVision.

● Excellent communication, collaboration, and problem-solving skills.

● Ability to thrive in a fast-paced, dynamic environment and manage multiple projects with tightdeadline

Experience- 3 - 5 Years

Budget-  7 - 8 LPA

Qualifications:

• Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.  
• Minimum of 3 years of experience in business development within the IT services industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to execute plans effectively.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Job Responsibilities-

• Be in charge of running and managing the team on a daily basis
• Set performance targets for all associates in the team to meet up with overall process objectives
• Schedule and organize shift patterns for team members to ensure that the process is adequately staffed to meet the SLA's
• Monitor files of team members to ensure that due procedures and quality standards are strictly adhered to
• Conduct regular reviews of all agents performance and organize training sessions for underperformers
• Submit regular reports to management and seek new ideas and strategies to improve performance at the center
• Manage the daily team activities and operations
• Drive Team adherence and manage to schedule
• Managing Escalations (Internal & External)

Job Requirement-

• Excellent verbal and written English communication skills
• Must have handled a team size of minimum 5-10 people in his/her current role
• Should be comfortable with reports, dashboards & share insights from data to improve the process.
• Proficient in MS Office, Skype
• Experience in international KPO/BPO will be an added advantage
• Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)
• Should ready to work in night shift
• Any degree required
• Should have minimum 1 to 2 years relevant experience

e are looking for a strong mobile app developer who welcomes both engineering and maintenance tasks. The primary focus will be to implement new user interfaces and features together with automated unit and integration tests.
You will be working with our candid and collaborative team, where your knowledge and advice about application architecture and the newest mobile technologies will be highly appreciated. The code you write will need to be cleanly organized and of the highest quality. You’ll also help ensure solid application performance and an excellent user experience.

Skills and Qualifications
Deep Knowledge in Flutter with 2+ years of active development.
Extensive knowledge about mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)
Familiarity with RESTful APIs and mobile libraries for networking
Familiarity with the JSON format
Experience with profiling and debugging mobile applications.
Familiarity with Git, Firebase and push notifications systems
Duties and Responsibilities
Developing new features and user interfaces from wireframe models
Ensuring the best performance and user experience of the application
Fixing bugs and performance problems
Writing clean, readable, and testable code
Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.
Knowledge on native android and ios development would be an added advantage.

Key Skills: Java, Node.js, React js, PHP , JSON, Mongo DB, Rest APIs, Word Press, Web Services, Mern Stack, Mean Stack, Express Framework, Bootstrap with Angularjs.

1. Overall 3 to 4+ years of experience is required with the following skills.
2. Strong knowledge of JavaScript, Nodejs, Angular. Expresses, Reactjs, AJAX, and jQuery
3. Good working knowledge of working database platforms like dynamo DB MYSQL and Mongo DB Experience
4. working on wasp user interface technologies HTML and JavaScript, Knowledge of web servers and app servers AWS and MongoDB.
5. You need to work in an agile cross-functional team to create a customer experience and implement high-quality code into production.
6. Work on bug fixes and improvement of application performance.
7. Hands on experience with a framework with Angular JS and Node JS
8. Hands on experience with utility library with jQuery lib, bootstrap.js, Angularjs, Bootstrap, Date Picker, canvasjs.min.js, Socket.io, Moment timezone.js
9. Good Knowledge of AWS Amazon web services.
10. Should be Proficient in Linux
11. Experience on Node.js and Json rest APIs developments and web services knowledge are highly preferred.
12. Knowledge of cross-browser platform issues and implementation is highly preferred.