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at MyOperator - VoiceTree Technologies
We are seeking a dynamic Business Development Manager (BDM) to join our growing team. The ideal candidate has 1-2 years of experience in SaaS sales or a minimum of 3 months of sales internship experience. This role offers a fantastic opportunity to work in a fast-paced environment, driving business growth and building strong client relationships.
Key Responsibilities:
- Identify and generate new business opportunities by targeting potential clients in diverse industries.
- Conduct in-depth discovery calls to understand client needs and present tailored SaaS solutions.
- Build and maintain strong client relationships to ensure long-term engagement.
- Collaborate with cross-functional teams (Product, Marketing, and Support) to meet client requirements.
- Track and analyze sales performance metrics using CRM tools to optimize strategies.
- Stay updated on industry trends and competitive landscape to provide insights and drive innovation in sales approaches.
- Achieve and exceed monthly and quarterly sales targets consistently.
Key Requirements:
- Experience: 1-2 years of SaaS sales experience or a minimum of 3 months of sales internship in a SaaS or technology-focused environment.
- Education: Graduate in any discipline (B.Tech/MBA preferred but not mandatory).
- Skills: Excellent communication, negotiation, and presentation skills.
- Familiarity with sales pipelines, CRM tools, and basic analytics.
- A proactive approach to identifying and closing sales opportunities.
- Passion for technology and the ability to convey complex ideas in simple terms.
Growth Path:
- Opportunity to transition into leadership roles within the Business Development team.
- Exposure to diverse SaaS platforms and strategic involvement in scaling operations.
Key Performance Indicators (KPIs):
- Number of qualified leads converted into customers.
- Monthly and quarterly revenue targets achieved.
- Client retention and satisfaction rates.
- Efficiency in using CRM tools to manage and track leads.
Why Join MyOperator?
- Work with India’s leading cloud communication provider and shape the future of business communications.
- Be a part of a collaborative and innovative team that values your growth.
- Competitive compensation and benefits package.
A back-end developer is a web developer or engineer who works with at the back end of a website or application. In this sense, will work on Java code for application development comprehending what users want from the finished product, developing design documentation for the application, debugging and repairing code, and testing the softwares.
SKILLS:
- Core Java: Collections, Generics, data structures, Oops concepts, Exception handling, Design patterns, Data Structure.
- Mysql,C++
- Knowledge of Angular
- Candidate should have working knowledge on web services
- Hands on experience on Kubernetes, Docker, Python, AWS, Springboot.
- Proven hands -on experience in software and app development using Java Platforms
- Telecom industry experience is a must
COMPETENCIES:
- Plan and Organize: Plan and organize activities in a clear and accurate manner
- Achievement Orientation: Meets predetermined standards
- Meticulous attention to detail: Recognizes obvious information
- Teamwork: Collaborates with others to get the work done and achieve team goals
MINIMUM QUALIFICATION:
- B.E/ B.Tech/ MCA
REQUIRES EXPERIENCE:
- 3 -13 years of relevant experience in Java development
· 7-15 years’ experience in a telco Service provider environment, planning/configuring/documenting network assets and inventory.
· Demonstrate good technical expertise to vendor equipment : WDM (Ciena / Infinera /Adva), Ethernet, IP (Cisco/Ciena/Nokia/Juniper), Voice (DMS, EWSD)
· Good understanding of WDM and Ethernet technologies.
· Experience of Infrastructure planning and network rollout
· Exposure to Infrastructure element planning / implementation e.g. Copper, Fibre , Racks, Telecom Nodes , Power plants , Transmission Towers etc.
· Proficient in MS-Excel and Visio
· Experience in planning and implementation of large scale network transformation programme
· Prior experience of statistical modelling techniques, AI/ML models etc. will be value add
· Working knowledge of reporting packages (Business Objects, QLIK Power BI etc.), ETL frameworks will be an advantage.
· Knowledge of statistics and experience using statistical packages for analysing datasets (MS Excel, SPSS, SAS etc.)
· Experience on Python, R and other scripting languages is desirable, but not must
TITLE: Guest Relationship Executive (GRE)
DEPARTMENT: Sales
REPORTING TO: Club Manager (CM) / Deputy Club Manager (DCM)
GENERAL SUMMARY:
The Guest Relation Executive (GRE) will represent the UFC GYM by providing a
welcoming, informative and entertaining experience for all members and guests during
their visits. The GRE’s are responsible for driving (non-members) into the gym in order
to deliver industry leading customer services to them as well as our current members.
This service must translate into exceeding personal revenue targets issued by
management through both internal and external prospecting. This is a full-time position
reporting directly to the Deputy Club Manager & Club Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Lead Generation & Appointment Booking
Personal minimum expectation: Minimum 50 follow-up calls per day, Minimum 7
appointments booked and confirmed per day and Minimum 2 membership
enrolment per day, 2 personal coaching enrolments per week and two units of
merchandise sales per week.
External marketing, promotions and prospecting. This is a daily activity and
requires off site promotions including distributing passes, building relationships
with local merchants and branding events to inform the community of UFC gym
and services, ultimately resulting into leads. (A lead is a non-members name and
contact information.
Internal marketing and prospecting. This includes collecting leads at the point of
enrolment and from the current member base through relationship building and
referral tables. These activities must translate into lead gathering.
Book membership appointments through productive prospecting activities and
meet or exceed monthly appointment goals set forth by the company.
Ensure that appointments are booked to translate into enough guests and meet
or exceed monthly guest goal set forth by the company.
2. Guest Touring, Membership Presentations, & Personal Production
Ensure that 100% of guests taken through a tour. These tours should translate
into enrolling half of the guests that are seen on a membership (50% Closing) and
20% of them enrolling with Personal Training.
Use the company approved presentation when presenting membership options
to non-members. Ensure each new member meets a manager before completing
the sales process and exiting the gym. Proper presentation and introductions to
the manager should translate to 50% closing of guests.
Ensure Personal Sales Target goals are met or exceeded each month for New
Member Sales Revenue, Renewal membership Sales Revenue, Personal Coaching
Sales Revenue and Merchandise Sales Revenue.
Ensure integrity of each sale.
3. Customer Service
Follow up with members that have enrolled to ensure we are exceeding
expectations.
Provide the highest level of customer service possible when communicating and
interacting with guests.
Assist in maintaining a clean, hygienic and operational facility.
Accountable for saving members that are requesting to cancel their membership.
If the Membership Specialist is unable to convince a member from cancelling
they must have any manager meet the member and sign off on the cancelation.
Recording all customer feedback & complaintsand sharing the same with DCM,
CM, GM and the Top Management.
Filing and reporting members incident report with the DGM/ CM/ GM and top
Management.
Updating the members on any rescheduling or cancellation of scheduled classes.
4. Miscellaneous
Sales Schedule: All GRE’s must be available to work Weekends and
Holidays. Requests for days off must be given in writing and exceptions
can be made by the General Manager.
Mandatory Meetings: Monthly “All Team Meeting” and “Daily
Production Meetings” are mandatory.
Follow, implement and audit all rules, regulations and guidelines of the
organisation.
ORGANIZATION RELATIONSHIPS: The GRE’s will interact with club staff, including the
Operations and Fitness Departments as well as the Guest Relations Team. The
Membership Specialist will also communicate with members, guests and vendors in the
community regarding company promotions and membership packages to support club
sales.
This position description intends to describe the general nature and level of work being
performed by people assigned to this job. It is not intended to include all duties and
responsibilities. The order in which duties and responsibilities are listed is not
significant.