Cutshort logo
UFC GYM INDIA
UFC GYM INDIA cover picture
Founded :
2017
Type :
Services
Size :
20-100
Stage :
Profitable
About
N/A
Connect with the team
Profile picture
Shreya Singh
Company social profiles
N/A

Jobs at UFC GYM INDIA

UFC GYM INDIA
at UFC GYM INDIA
1 recruiter
Shreya Singh
Posted by Shreya Singh
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹2.4L - ₹3L / yr
Sales
Customer Service
Lead Generation
Business Development
Telecom
JOB DESCRIPTION

TITLE: Guest Relationship Executive (GRE)

DEPARTMENT: Sales

REPORTING TO: Club Manager (CM) / Deputy Club Manager (DCM)

GENERAL SUMMARY:
The Guest Relation Executive (GRE) will represent the UFC GYM by providing a
welcoming, informative and entertaining experience for all members and guests during
their visits. The GRE’s are responsible for driving (non-members) into the gym in order
to deliver industry leading customer services to them as well as our current members.
This service must translate into exceeding personal revenue targets issued by
management through both internal and external prospecting. This is a full-time position
reporting directly to the Deputy Club Manager & Club Manager.

ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Lead Generation & Appointment Booking
Personal minimum expectation: Minimum 50 follow-up calls per day, Minimum 7
appointments booked and confirmed per day and Minimum 2 membership
enrolment per day, 2 personal coaching enrolments per week and two units of
merchandise sales per week.
External marketing, promotions and prospecting. This is a daily activity and
requires off site promotions including distributing passes, building relationships
with local merchants and branding events to inform the community of UFC gym
and services, ultimately resulting into leads. (A lead is a non-members name and
contact information.

Internal marketing and prospecting. This includes collecting leads at the point of
enrolment and from the current member base through relationship building and
referral tables. These activities must translate into lead gathering.
Book membership appointments through productive prospecting activities and
meet or exceed monthly appointment goals set forth by the company.
Ensure that appointments are booked to translate into enough guests and meet
or exceed monthly guest goal set forth by the company. 

2. Guest Touring, Membership Presentations, & Personal Production 

Ensure that 100% of guests taken through a tour. These tours should translate
into enrolling half of the guests that are seen on a membership (50% Closing) and
20% of them enrolling with Personal Training.
Use the company approved presentation when presenting membership options
to non-members. Ensure each new member meets a manager before completing
the sales process and exiting the gym. Proper presentation and introductions to
the manager should translate to 50% closing of guests.
Ensure Personal Sales Target goals are met or exceeded each month for New
Member Sales Revenue, Renewal membership Sales Revenue, Personal Coaching
Sales Revenue and Merchandise Sales Revenue.
Ensure integrity of each sale.

3. Customer Service
Follow up with members that have enrolled to ensure we are exceeding
expectations.
Provide the highest level of customer service possible when communicating and
interacting with guests.
Assist in maintaining a clean, hygienic and operational facility.

Accountable for saving members that are requesting to cancel their membership.
If the Membership Specialist is unable to convince a member from cancelling
they must have any manager meet the member and sign off on the cancelation. 

Recording all customer feedback & complaintsand sharing the same with DCM,
CM, GM and the Top Management.
Filing and reporting members incident report with the DGM/ CM/ GM and top
Management.
Updating the members on any rescheduling or cancellation of scheduled classes.
4. Miscellaneous 


Sales Schedule: All GRE’s must be available to work Weekends and
Holidays. Requests for days 
off must be given in writing and exceptions
can be made by the General Manager. 

Mandatory Meetings: Monthly “All Team Meeting” and “Daily
Production Meetings” are mandatory.
Follow, implement and audit all rules, regulations and guidelines of the
organisation.


ORGANIZATION RELATIONSHIPS: The GRE’s will interact with club staff, including the
Operations and Fitness Departments as well as the Guest Relations Team. The
Membership Specialist will also communicate with members, guests and vendors in the
community regarding company promotions and membership packages to support club
sales. 
This position description intends to describe the general nature and level of work being
performed by people assigned to this job. 
It is not intended to include all duties and
responsibilities. The order in which duties and responsibilities are listed is not
significant.
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

BookYourGame Fitness Pvt. Ltd. cover picture
BookYourGame Fitness Pvt. Ltd.'s logo

BookYourGame Fitness Pvt. Ltd.

http://www.byg.co.in
Founded
2015
Type
Product
Size
20-100
Stage
Raised funding

About the company

Find & Book Gym, Zumba Dance, Yoga, Dance, Fitness Classes starting at INR 50 per session in Gurgaon, Delhi NCR, Noida, Bangalore, Mumbai and Pune.

Jobs

0

Gymnage Labs Pvt. Ltd. cover picture
Gymnage Labs Pvt. Ltd.'s logo

Gymnage Labs Pvt. Ltd.

http://gymnage.io
Founded
2016
Type
Product
Size
0-20
Stage
Bootstrapped

About the company

At Gymnage Labs, we are building the next level software for gyms. Wether it is building web apps to help gyms streamline their operations or building mobile apps to drive customer engagement and retention, we live and breath to help gyms serve their customers better.

Jobs

2

Gympik Health Solutions cover picture
Gympik Health Solutions's logo

Gympik Health Solutions

https://www.gympik.com/
Founded
2012
Type
Product
Size
20-100
Stage
Raised funding

About the company

Founded in 2013, Gympik is India’s largest fitness discovery & trusted online membership selling platform that rounds up the best gyms,yoga,Zumba and dance classes,Pilate studios, aerobic centres in the city. With more than 12,000 fitness centres,7000 trainers & more than half a million unique visitors on the website each month, Gympik is influencing the way people look at fitness & wellness.It has raised its Series-A funding from US based venture capitalist firm-Round Glass Partners(Seattle). Gympik was founded by Amaresh Ojha, an IIM alumnus, who has profound expertise in the IT & management arena by way of his experience at Sun Microsystems, CISCO & Intuit. Along with the Co-Founder,Karan Malik, the leadership team consists of passionate industry professionals with the sole motto of creating exclusive fitness experience & contributing towards revolutionising the same. Traqade, powered by Gympik, is a leading software provider for the Indian fitness industry. It provides an all-in-one club management platform with intuitive & easy-to-use features like member management, integrated payment processing, Innovative Workout tracking, Advanced Business Insights & Reports, Marketing & Social Media automation etc. Our trusted corporate wellness program has helped numerous companies to create a healthy & empowered workforce including Landmark, JLL, MindTree, Hitachi,Tech Mahindra, ITC, TAJ, Sapient, Yes Bank, AT&T, TESCO & more. Gympik has been doing the rounds in the news for its astounding success in the fitness space & has been highlighted by TOI, Live Mint, ET, YourStory, NDTV, The Quint, BW Disrupt, Hindu Business Line, The Hindu, GQ India, Quartz India etc. If you too have the potential to think out of the box, a wish to grow, and build a career with this high-growth startup while empowering people to reach their fitness goals, join us!

Jobs

1

fitpass cover picture
fitpass's logo

fitpass

https://fitpass.co.in
Founded
2015
Type
Product
Size
20-100
Stage
Raised funding

About the company

Your Fitness Pass to Workout anywhere, anytime across 2000+ Gyms in Delhi, Gurgaon , Noida, Ahmedabad and Jaipur. Monthly Fitness Membership Plan for Rs.999 only.

Jobs

2

Fitato Health Solutions Pvt Ltd cover picture
Fitato Health Solutions Pvt Ltd's logo

Fitato Health Solutions Pvt Ltd

https://www.fitato.fit/
Founded
2015
Type
Products & Services
Size
20-100
Stage
Raised funding

About the company

Bored of the usual workout routine and your day to day gymming scenes? Workout in a gym next to your home or a MMA class near your office or head for swimming enroute. Fitato aims to revolutionize the way people choose to stay fit by giving you membership to 500+ Gyms & Fitness Studios all thought India, all through One Single Fitato Pass. Fitato Health Solutions Private is a gymming company located in Pune.

Jobs

8

anytime fitness india cover picture
anytime fitness india's logo

anytime fitness india

http://anytimefitness.in
Founded
2012
Type
Services
Size
20-100
Stage
Profitable

About the company

Anytime Fitness – your neighborhood 24 hour gym. With thousands of convenient, welcoming locations worldwide, we'll help you get to a healthier place.

Jobs

0

F2 Fun Fitness cover picture
F2 Fun Fitness's logo

F2 Fun Fitness

https://goldsgym.in/
Founded
2002
Type
Products & Services
Size
100-1000
Stage
Profitable

About the company

The India chapter of Gold’s Gym started in 2002, when the first Gold’s Gym India branch was set up in Mumbai. In the next few years this number grew, and today Gold’s Gym has cut out for itself 120 gyms in India with another 5 under construction and ready to start in this year.With multiple awards for excellence under its belt including 2 awards from the Lions Club for the “Best Fitness Chain”, An award from the Images Beauty & wellness for the Most admired fitness chain of the year”, an award from Franchise India, 8 awards from Gold’s Gym International making it a very eventful 14 years in the growth of the business. Gold’s Gym India has bagged the most prestigious Economic Times ET award for ‘Excellence in Marketing 2013’ & ‘Excellence in Customer Service 2014

Jobs

0

Founded
2023
Type
Products & Services
Size
0-20
Stage
Raised funding

About the company

Hapy Aviation is India's first and only aggregator for general aviation. We provide aero sports activities like paragliding, para motoring, hot air balloons, sky diving, gliding and microlight aircraft rides. We also provide pilot training, aircraft sales and service.

Jobs

1

TyroFit cover picture
TyroFit's logo

TyroFit

https://www.tyro.fit
Founded
2020
Type
Product
Size
0-20
Stage
Bootstrapped

About the company

Tyro.Fit is India's first nearly invisible home gym. It is a fitness mirror that offers live workout classes, on-demand workout classes and personal training services. With the tyro studio, you can engage in a variety of genre from cardio, strength training, zumba, yoga, kickboxing and much more.

Jobs

1

Bombay Health Club Pvt Ltd cover picture
Bombay Health Club Pvt Ltd's logo

Bombay Health Club Pvt Ltd

https://bombayhealthclub.com/
Founded
2023
Type
Product
Size
20-100
Stage
Bootstrapped

About the company

Jobs

1

Want to work at UFC GYM INDIA?
UFC GYM INDIA's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs