Customer Support executive

COMPANY PROFILE

NWAY TECHNOLOGIES PVT LTD

Nway Technologies is an eminent name in the business sphere, renowned to offer

unsurpassed IT software solutions in the field of Construction ERP, Transport,

Cotton, Real Estate, Mall Management, Website development etc. From idealization

and conceptualization to development and after-sales services, our genius

professionals know their work well and never hesitate to walk an extra mile to

caterto the industry specific needs of our clients. We deliver smart, dedicated and

timelyservices to add value in our client's business and dependable work ethics.

Founded in the year 2002 . We are right now serving companies having

turnover of 50 crores to 3000 crores at most.

Company URL - https://www.nwayerp.com/

QUALIFICATION: Bachelor’/ Master

POSITION: IT Inside Sales Executive

EXPERIENCE: Freshers / Interns / Trainees

LOCATION: Indore

Work Mode – Work From Office

Salary – 18-22k

Roles & Responsibilities

 You’ll be responsible for generating and nurturing leads for the

organization using different marketing channels.

 Generate new leads using cold calling, email marketing, social media, and

other relevant marketing channels

 Classify hot, warm, and cold leads based on their need, budget, and

decision-making capabilities.

 Establishing and maintaining appropriate pipelines to meet the requirements

of the lead targets.

 Brainstorm on new approaches to improve the existing process in order to

achieve the monthly/quarterly targets

 Continuously monitor industry updates on which you’re working to share

the better value in your approaches.

 Coordinate with the prospects and the sales team to set up business

meetings or calls.

KEY SKILLS

 Fluent in written and spoken English.

 Positive telephone manner, pleasant voice as well as attentive listening

competencies.

 Should be self-motivated and performance driven.

 Willingness to take intellectual challenges

 Ability to work in a fast paced team structure

 Experience in call center or as a lead generator will be preferred.

Employee Benefits

 Health Insurance

 Optional Holidays

Job Title: Data Analyst Associate – Data Management  

Location: Mumbai, India  

Company: Wissen Technology

About Us:

Wissen Technology is a leading technology and consulting firm known for its strong commitment to excellence, innovation, and customer satisfaction. We are passionate about harnessing data to drive smart business decisions and deliver impactful insights. Join us in shaping the future of data management.

Role Overview:

We are looking for a meticulous and proactive Data Analyst Associate - Data Management to join our team. This role requires a keen attention to detail, solid organizational skills, and a foundational knowledge of the asset management industry. You will support data analysis, management, and reporting initiatives, focusing on ensuring accuracy, efficiency, and improved decision-making processes.

Key Responsibilities:

• Data Management: Support data integrity and accuracy across various data systems; handle data extraction, transformation, and loading (ETL) processes.
• Analysis & Reporting: Generate insightful reports and conduct data analysis, utilizing Microsoft Excel and Business Objects; provide data support for decision-making processes.
• Collaboration: Engage with global business areas, provide data-related support, and actively participate in relevant meetings.
• Documentation & Communication: Document data management procedures, contribute to data governance practices, and effectively communicate findings with team members and stakeholders.
• Process Improvement: Identify and implement improvements in data operations to enhance efficiency and effectiveness.
• Technical Proficiency: Utilize data management tools and develop insights using BI reporting tools, including Tableau or Power BI; familiarity with Python is a plus.

Qualifications:

• Education: BTech / BE / MCA or any related field
• Industry Knowledge: Basic understanding of the asset management industry and data management practices.
• Technical Skills: Proficiency in Microsoft Excel, with foundational knowledge of Microsoft Access and Business Objects. Knowledge of BI reporting tools (Tableau, Power BI) is preferred, and Python skills are a plus.
• Communication Skills: Strong written and verbal communication abilities, with a focus on customer service and responsiveness.
• Organizational Skills: Strong multitasking, prioritization, and time management skills; attention to detail is essential.
• Project Management: Ability to coordinate and manage project tasks effectively, meeting deadlines with minimal supervision.

Why Join Wissen Technology?

• Opportunity to be part of a growing team focused on data-driven innovation and quality.
• Exposure to global clients and complex data management projects.
• Competitive benefits, including health coverage, paid time off, and a collaborative work environment.

We look forward to welcoming a detail-oriented and driven Data Analyst Associate to our team!

MySQL Database Developer

Strong development knowledge in DB Design & development with 6+ Years’ to 10 Years experience (MySQL DB) – Mandatory

Strong hands on writing complex PGSQL, procedure and Functions & prevent blocking and Deadlocks

Conduct SQL objects code review & Performance tuning(Mandatory)

having hands on Microsoft SQL and Postgres DB is anadvantage.

Strong knowledge in RDBMS and NoSQL Concept with strong logical thinking and solutions

Expert in transaction databases (OLTP) and ACID property with handling large scale application databases

We are looking for a hands-on technical expert who has worked with multiple technology stacks and has experience architecting and building scalable cloud solutions with web and mobile frontends. 

 What will you work on?

•  Interface with clients
• Recommend tech stacks
• Define end-to-end logical and cloud-native architectures
•  Define APIs
• Integrate with 3rd party systems
• Create architectural solution prototypes
• Hands-on coding, team lead, code reviews, and problem-solving

What Makes You A Great Fit?

• 5+ years of software experience 
• Experience with architecture of technology systems having hands-on expertise in backend, and web or mobile frontend
• Solid expertise and hands-on experience in Python with Flask or Django
• Expertise on one or more cloud platforms (AWS, Azure, Google App Engine)
• Expertise with SQL and NoSQL databases (MySQL, Mongo, ElasticSearch, Redis)
• Knowledge of DevOps practices
• Chatbot, Machine Learning, Data Science/Big Data experience will be a plus
• Excellent communication skills, verbal and written

The job is for a full-time position at our https://goo.gl/maps/o67FWr1aedo">Pune (Viman Nagar) office. 

(Note: We are working remotely at the moment. However, once the COVID situation improves, the candidate will be expected to work from our office.)

The key skills and expertise needed are:

1. eCommerce/Retail experience can be optional but needs to have experience with any high volume customer facing web/mobile site

2. Web Development, Front End Development, AND In the browser performance profiling

3. Java, Spring Boot, React, Node, Redux, Webpack, Microservices, AND experience with AWS technologies to make the overall application stack more resilient

4. Performance Profiling of web/mobile experiences and experience with working in CICD environment

5. Experience working with Web based and mobile ecommerce sites or similar public facing websites with high customer volume

6. Needs to be able to work at the code level doing performance profile to evaluate how the website and associated digital platform is built to find performance improvement opportunities

• 4+ years of experience Solid understanding of Python, Java and general software development skills (source code management, debugging, testing, deployment etc.).
• Experience in working with Solr and ElasticSearch Experience with NLP technologies & the handling of unstructured text Detailed understanding of text pre-processing and normalisation techniques such as tokenisation, lemmatisation, stemming, POS tagging etc.
• Prior experience in implementation of traditional ML solutions - classification, regression or clustering problem Expertise in text-analytics - Sentiment Analysis, Entity Extraction, Language modelling - and associated sequence learning models ( RNN, LSTM, GRU).
• Comfortable working with deep-learning libraries (eg. PyTorch)
• Candidate can even be a fresher with 1 or 2 years of experience IIIT, IIIT, Bits Pilani, top 5 local colleges are preferred colleges and universities.
• A Masters candidate in machine learning.
• Can source candidates from Mu Sigma and Manthan.