Customer Support executive

Hi,

Greetings from Ampera!

we are looking for a Data Scientist with strong Python & Forecasting experience.

Title                               : Data Scientist – Python & Forecasting

Experience                   : 4 to 7 Yrs

Location                       : Chennai/Bengaluru

Type of hire                  : PWD and Non PWD

Employment Type     : Full Time

Notice Period             : Immediate Joiner

Working hours           : 09:00 a.m. to 06:00 p.m.

Workdays                   : Mon - Fri

Job Description:

We are looking for an experienced Data Scientist with strong expertise in Python programming and forecasting techniques. The ideal candidate should have hands-on experience building predictive and time-series forecasting models, working with large datasets, and deploying scalable solutions in production environments.

Key Responsibilities

• Develop and implement forecasting models (time-series and machine learning based).
• Perform exploratory data analysis (EDA), feature engineering, and model validation.
• Build, test, and optimize predictive models for business use cases such as demand forecasting, revenue prediction, trend analysis, etc.
• Design, train, validate, and optimize machine learning models for real-world business use cases.
• Apply appropriate ML algorithms based on business problems and data characteristics
• Write clean, modular, and production-ready Python code.
• Work extensively with Python Packages & libraries for data processing and modelling.
• Collaborate with Data Engineers and stakeholders to deploy models into production.
• Monitor model performance and improve accuracy through continuous tuning.
• Document methodologies, assumptions, and results clearly for business teams.

Technical Skills Required:

Programming

• Strong proficiency in Python
• Experience with Pandas, NumPy, Scikit-learn

Forecasting & Modelling

• Hands-on experience in Time Series Forecasting (ARIMA, SARIMA, Prophet, etc.)
• Experience with ML-based forecasting models (XGBoost, LightGBM, Random Forest, etc.)
• Understanding of seasonality, trend decomposition, and statistical modeling

Data & Deployment

• Experience handling structured and large datasets
• SQL proficiency
• Exposure to model deployment (API-based deployment preferred)
• Knowledge of MLOps concepts is an added advantage

Tools (Preferred)

• TensorFlow / PyTorch (optional)
• Airflow / MLflow
• Cloud platforms (AWS / Azure / GCP)

Educational Qualification

• Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Mathematics, or related field.

Key Competencies

• Strong analytical and problem-solving skills
• Ability to communicate insights to technical and non-technical stakeholders
• Experience working in agile or fast-paced environments

Accessibility & Inclusion Statement

We are committed to creating an inclusive environment for all employees, including persons with disabilities. Reasonable accommodations will be provided upon request.

Equal Opportunity Employer (EOE) Statement

Ampera Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Summary

 To lead, develop, and implement strategic branding initiatives to position the organization as the preferred choice for IIT JEE/NEET/Foundation coaching. The Branding Head will drive all aspects of brand development, student connect campaigns, and enrollment-focused communication to improve brand recall, trust, and student acquisition

Essential Job Responsibilities:

1. Brand Strategy & Development

• Define and evolve the brand vision, mission, values, and tone for all verticals: IIT-JEE, NEET, Foundation (6th–10th).
• Establish a consistent brand identity across online and offline platforms.
• Position the brand as a student-focused, result-oriented, and trustworthy coaching institute.

2. Student-Centric Branding Campaigns

• Design innovative campaigns that resonate with students and parents across age groups (8th–10th Std.).
• Leverage motivational storytelling, academic success journeys, and relatable role models.
• Initiate emotional branding that connects with aspirational goals of students and parental trust.

3. School & Foundation Branding Initiatives

• Create and execute specific campaigns targeting middle school (Class 8–10) students.
• Build early engagement through:
• Science and Math quizzes
• Aptitude contests
• Scholarship tests
• Career guidance workshops (with branding recall)
• Collaborate with schools to conduct co-branded events and seminars.

4. Digital & Social Media Branding

• Develop and oversee digital content strategies (videos, reels, shorts, student testimonials).
• Optimize brand presence across Instagram, YouTube, Facebook, LinkedIn, and education portals.
• Run targeted digital campaigns for enrollment and lead generation.
• Monitor online sentiment, reviews, and competitor analysis to fine-tune campaigns.

5. Offline Branding & Visibility

• Plan and execute Out of Home OOH (hoardings, bus shelters, railway stations), flyers, brochures, newspaper ads aligned with enrollment season.
• Design institute branding elements – reception visuals, student success walls, classrooms, etc.
• Organize branded student events like felicitation ceremonies, toppers' meet, exam strategy sessions.

6. Enrollment-Driven Campaigns

• Design admission season campaigns highlighting USPs, results, scholarships, early bird offers.
• Collaborate with the admission team to understand lead quality and campaign impact.
• Drive brand support for franchisee centers for localized enrollment campaigns.

7. Internal Branding & Culture Building

• Ensure faculty, counselors, and staff represent brand values in communication.
• Develop internal brand guides, training, and behavior manuals.

8. Partnerships & PR

• Build partnerships with schools, education influencers, media agencies, and test preparation platforms.
• Create press releases, media coverage, and influencer tie-ups for building credibility.

Key Performance Indicators

• Growth in brand awareness and unaided brand recall.
• Increase in student enrollment inquiries and conversions from branding campaigns.
• Engagement rates on social media and digital platforms.
• Number of schools and partner institutions engaged.
• Cost per lead (CPL) and return on ad spend metrics.
• Visibility metrics (e.g., OOH impressions, campaign reach).
• Brand health metrics (NPS, student/parent trust perception surveys).

Technical Lead – Golang | AWS | Database DesignWork Model: Hybrid (Mandatory Work From Office for the first 1 month in Chennai, followed by remote work)

Location: Chennai, India

Experience: 8–12 Years

Budget: 1L ~ 1.2L MonthlyRole Summary

We are seeking an experienced Technical Lead with strong expertise in Golang, AWS, and Database Design to spearhead backend development initiatives, drive architectural decisions, and mentor engineering teams. The ideal candidate will combine hands-on technical skills with leadership capabilities to deliver scalable, secure, and high-performance solutions.

Key Responsibilities

Backend Development Leadership:

Lead the design and development of backend systems using Golang and microservices architecture.

Ensure scalability, reliability, and maintainability of backend services.Database

Design & Optimization:

Own database schema modeling, normalization, and performance tuning.

Work with MySQL, PostgreSQL, and NoSQL databases to design efficient data storage solutions.

Implement strategies for query optimization and high availability.

Cloud Infrastructure Management:

Architect and manage scalable solutions on AWS cloud services including EC2, ECS/EKS, Lambda, RDS, DynamoDB, and S3.

Ensure cost optimization, security compliance, and disaster recovery planning.

Technical Governance & Mentorship:

Review code, enforce best practices, and maintain coding standards.

Mentor and guide developers, fostering a culture of continuous learning and innovation.

Collaboration & Delivery:

Partner with product managers, architects, and stakeholders to align technical solutions with business goals.

Drive end-to-end delivery of projects with a focus on quality and timelines.

Production Support & Optimization:

Troubleshoot and resolve production issues.

Continuously monitor system performance and implement improvements.

Required Skills & Qualifications

Technical Expertise:

Strong hands-on experience with Golang in production-grade applications.

Solid knowledge of Database Design (MySQL, PostgreSQL, NoSQL).

Proficiency in AWS services (EC2, ECS/EKS, Lambda, RDS, DynamoDB, S3).

Strong understanding of microservices and distributed systems.

DevOps & Tools:

Experience with Docker, Kubernetes, and container orchestration.

Familiarity with CI/CD pipelines using tools like Jenkins, Maven, or GitHub Actions.

Soft Skills:

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities.

Ability to mentor and inspire engineering teams.

Shift + Return to add a new line

Technical Experience :

- Net development work experience

- Proficiency in NET Development with Asp.net and MVC.

- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns

- Experience in database MS SQL Server.

- Experience with version control systems GitHub and Bitbucket

Professional Attributes :

1. Should have good communication Skills

2. Should be a good team player

3. Should be able to work independently and under pressure

4. Should have good logical and analytical thinking

• 5-8 years of experience as a Java/J2EE developer.
• 1-3 years of experience with Angular / React is desirable.
• 1-3 years of experience in using Spring and Spring Boot frameworks.
• Thorough knowledge of server-side development.
• Proven experience as a Full Stack Developer or similar role.
• Good understanding of web services (WSDL SOAP, RESTful).
• Hands-on experience in using Application Servers like WebSphere.
• Expertise in relational databases (Oracle, SQL Server).
• E-commerce domain knowledge is desirable.
• Prior experience in developing desktop and mobile applications.
• Familiarity with common stacks.
• Knowledge of multiple frontend languages and libraries, like HTML/ CSS, JavaScript, XML, jQuery.
• Experience in implementation of Microservices
• Experience with AWS (S3, SQS, SNS, ECS, EC2, ALB, API Gateway, Lambda, etc.) is highly desirable
• Good understanding of Docker & Kubernetes is highly desired.
• Familiarity with databases (MySQL, MongoDB, PostgresSQL), web servers (Apache), and UI/UX designs.

Job description:

• Maintain the database of candidates along with all follow-ups related information.
• Posting vacancies on portals.
• Match the profile of the candidate on technical grounds Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.
• Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.
• Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.
• Ensure the target is met in terms of required submittals daily as well as required number of placements.
• Marketing our Bench Consultants (H1 Transfer/OPT/CPT/F1/L1, GC, and US CITIZEN).
• Developing new contacts with tier 1 vendors / Clients. Someone who has been in the industry and can be bring existing clients to support us.
• Should be able to generate Leads by cold calling to acquire a new direct client.
• Understanding their requirement and clearly articulating the resume and formatting it as required.
• Communicating with the consultants daily and update about submissions and interviews.

Required Candidate profile:

• Any graduate can apply (BBA/BCOM will be preferable)
• Good Communications Mandate.

Experience:

• Freshers and Experienced (Min 6 months relevant experience)

Working Location:

• 3rd Floor Vicenza House, Friends Society, Opp. C H Jewellers, Alkapuri, Vadodara, Gujarat 390007

Working Hours:

• US Shift (Mon-Fri)
• Onsite

We’re looking for a talented application developer to spearhead our application development process and support the maintenance of our existing apps.

Desired Skills:

· Proven working experience in iOS app development

· Collaborate with a team to define, design, and ship new features

· Identify and correct bottlenecks and fix bugs

· Help maintain code quality, organization, and automatization Skills

· Proficient with Swift, Swift UI, XML, Core Java, Spring Boot

· Experience with iOS frameworks, offline storage, threading, and performance tuning

Location: Chennai

Experience: 3 to 6 years

Designation - Enterprise Account Manager
from IT Software Company only. Emailing company background will be added 

advantage. 

Job description 

The Enterprise Account Manager (EAM) sells IceWarp collaboration solution direct to the company’s most 

strategic, complex Key accounts. EAM will have significant experience of selling complex software 

solutions to large enterprise accounts. Typically manages up to 15 qualified large Enterprise accounts. 

Primary Duties / Responsibilities 

1. Establish relationships and engage at executive levels within assigned accounts to identify and 

sell IceWarp products and services direct to the company’s most strategic, complex named 

accounts. 

2. Strong customer interaction at the Sr. Management level with support on forming a relationship 

with C level contacts within these accounts. 

3. Build up strategic contacts at CIO, managing director and executive level 

4. Carry a revenue quota to meet or exceed sales targets and demonstrate continuous progress 

towards achieving account strategies. 

5. Identify, develop, execute, and maintain account strategies to drive adoption of IceWarp product 

and services revenue within assigned enterprise accounts who are key, strategic and may have 

complex requirements. 

6. Establish and maintain close relationships with internal Presales, support, Marketing & 

Management team to access and leverage from appropriate internal resources. 

7. Provide regular and efficient updates on assigned accounts to sales management. 

8. Ensure accurate and timely forecasts in CRM. 

Knowledge, skills, abilities 

1. Demonstrated track record of establishing strategic executive level relationships to position and 

sell software and services to listed companies. 

2. Individual with 5-10 years’ experience of solutions sales with minimum 3 years’ experience in 

establishing strategic executive level relationships with Global 1000 enterprise customers. 

3. Proven ability to develop and maintain strong working relationships with internal marketing, 

technology, implementation, and product development teams. 

4. Strong consultative selling ability – critical questioning, listening, analytical, negotiation, 

communication, and presentation. 

5. Demonstrated ability to develop and articulate compelling qualitative and quantitative business 

cases for IT solutions. 

6. Proven ability to manage long, complex sales cycles from beginning to end and ability to close 

large complex deals with enterprise accounts. 

7. Excellent written and verbal communication skills including the ability to effectively present to both 

technical and executive audiences.