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Job Title: Technical Support Engineer
Location: Indore Location (Night Shift)
Job Type: Full time from office only – 5 days in a week
Experience Level: 3+ Years
Job Summary
We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.
Key Responsibilities:
- Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
- Utilize API knowledge to address technical inquiries and challenges.
- Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
- Maintain accurate and up-to-date technical documentation for internal use and customer reference.
- Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
- Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
- Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.
Required Skills & Qualifications
- Minimum 2+ years of experience in offshore voice and chat technical support.
- Strong understanding of:
- Software and hardware troubleshooting
- API concepts and integrations
- Hands-on experience with Salesforce, Jira, and Zoom.
- Excellent communication, interpersonal, and stakeholder management skills.
- Strong analytical thinking and problem-solving abilities.
- Ability to work independently in a fast-paced environment.
- Comfortable working night shifts.
We are looking for an experienced QA Automation Lead skilled in Playwright and Selenium WebDriver to drive automation excellence across our web applications.
Key Responsibilities:
- Design and maintain scalable automation frameworks for complex web apps.
- Collaborate with cross-functional teams to define and implement effective test strategies.
- Apply BDD and DDT methodologies for better test coverage and reusability.
- Perform functional, integration, regression, and UI/UX testing to ensure high-quality releases.
- Build and manage API test coverage using Postman and REST Assured.
- Implement Page Object Model design with strong skills in CSS/XPath locators.
- Conduct cross-browser and cross-device testing to ensure consistent performance.
- Handle test data management using mock data or scripts for reliable testing.
- Track and report issues via Jira, ensuring timely closure and documentation.
- Maintain traceable test cases aligned with business requirements.
Requirements:
- 7+ years of experience in QA Automation, with strong hands-on Playwright expertise.
- Solid understanding of Playwright JavaScript , automation frameworks, and CI/CD tools.
- Strong analytical and leadership skills with a focus on quality delivery.
Location : Indore-Onsite
Culture of 5 days working
Key Responsibilities:
Execute manual test cases based on project requirements.
Identify, log, and track software defects using tools like JIRA or Bugzilla.
Assist in preparing test plans, test scenarios, and test data.
Work closely with developers and Project Manager to reproduce and resolve issues.
Perform functional, regression, and smoke testing.
Support the QA team in maintaining testing documentation and reports.
Learn and gradually contribute to automation testing (if applicable).
Required Skills and Qualifications:
Bachelor’s degree in Computer Science, IT, or related field.
1–2 years of experience in software testing .
Basic understanding of SDLC, STLC, and software testing concepts.
Familiarity with bug tracking tools (e.g., JIRA) and test management tools.
Strong attention to detail and analytical skills.
Good written and verbal communication.
Nice-to-Have (Preferred):
Exposure to automation tools like Selenium or Postman.
Knowledge of SQL and database queries.
Understanding of Agile / Scrum methodologies.
ISTQB Foundation certification or equivalent is a plus.
Personal Attributes:
Quick learner with a proactive attitude.
Team player with a focus on quality and continuous improvement.
Strong problem-solving and time-management skills.
Compensation:
Competitive salary and performance-based growth opportunities.
This is a full-time on-site role located in Indore for a Sr. QA Automation professional with 6+ years of experience in Playwright. The Sr. QA Automation role involves executing day-to-day tasks such as designing, developing, and executing automated tests to ensure product quality. The role requires collaboration with development teams to identify system vulnerabilities, performing thorough regression testing when bugs are resolved, and involvement in various quality assurance processes.
Required Experience
- 6+ years of hands-on experience in Automation Testing.
- Experience on Playwright Mandatory .
- Proficiency in Playwright Selenium webdriver, TestNG/JUnit.
- Experience on both methodologies Behavior-Driven Development (BDD) and Data-Driven Testing (DDT) methodologies.
- Experience with API testing tools like Postman/Rest Assured.
- Familiarity with CI/CD pipelines, Git, Jenkins.
- Strong analytical, communication, and reporting skills
Location : Indore -Onsite
5 days working culture
Note : Candidate have an relevant experience will process for further rounds .
Job Title: Technical Project Manager
Location: Indore
Experience Required: 5 to 10 years
Job Type: Full-time | On-site
Must-Have Skills:
- Strong experience in hands-on coding
- Proven experience in software development before moving into a project management role
- Understanding of system architecture, APIs, databases, and cloud technologies
Key Responsibilities:
- Lead end-to-end project delivery for web and software development projects
- Collaborate with cross-functional teams: developers, designers, QA, and stakeholders
- Write/review code when necessary to support the team or troubleshoot issues
Requirements-
- Experience working with Flutter and Dart is required, as well as a thorough understanding of any other native or cross-platform mobile development frameworks.
- 1+ years of experience with Flutter and Firebase programming and debugging abilities are essential.
- A solid understanding of mobile architecture is required.
- It is preferable if you have experience designing PWA apps.
- Excellent knowledge of MongoDB, REST and JSON, SQLite or Couchbase Mobile, Social API integration, third-party libraries and APIs, and Core location APIs, as well as Google Material Design.
- Third-party API networking and integration
- Knowledge or expertise with any NoSQL database and tools like JIRA, Github, Bitbucket, Trello.
Title:- Jira Consultant
Location:- Indore/Bangalore/Pune/Gurgaon
Contract Duration: 6-12 months
Job Description
Understand our business and advise on the best way to use JIRA
Help implement governance of our JIRA usage
Ensure JIRA projects are standardised for development teams
Document our usage of JIRA
Create training material for new hires
SME on workflow, plugins and all JIRA functionality
Consult with teams on how to use JIRA effectively – PMO, PLM Team, Solution Team, Leadership, Business Analysts, Tribe Leads, etc
Setup and maintain reports
Advise on best practices for maintaining JIRA.
Experience required
Experience of designing and managing large scale JIRA deployments in software development environments using agile.





