Operations Analyst | Project Management (Operations) | Indore
About the company
Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand.
We are already serving 11000 pin codes (57% of India) | Website: www.anaxee.com
https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand the goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8
Job Location: Indore | Full Time | Experience: 0-3 Years | Salary ∝ Expertise | Rs.1.8L ~ Rs.3.6L |
Job Role:
We are looking for a fact finder Project Manager (Operations)/Operations Analyst to join our team. This role requires you to be a tech-savvy Project Manager to execute various projects being executed by the company. You need to understand customer requirement, evaluate whether the project can be executed by the company, planning for resources required to complete a project, finding team members to suit the project and ensure project delivery. You’ll be an exceptional problem solver and take responsible actions in ensuring the company’s productivity, and requirements.
Responsibilities:
- Identifying customer requirements by interviewing customers; understanding the scope of work
- Identifying resources on the basis of the requirements of the project-in-hand.
- Design process based on the scope of work in a work-flow chart and diagram and establish performance parameters
- Create quality check parameters.
- Train the internal team on the process and QC. Prepare training and communication material for all resources aligned for the project
- Ensuring the performance and effectiveness of the project and finding the corrective measures in case of any deviation.
- Monitor QC parameters.
- Reporting to the customer on a daily basis, solving any queries. Making sure project timelines are met.
- Following up with customers and getting feedback.
Requirement:
- 0 to 3 or more years of experience as a Business/Operations Analyst or similar role.
- A people friendly person with organizational, leadership and management skills
- Ability to think creatively and solve the problem
- Hands-on in MS Excel and any other data analytics would be a plus
- Education: B.E./B.Tech/B.CA/IT/BBA (Operations) and above | MBA (added advantage)
- Problem Solver and Project Management Skills who can build Client Relationships
- Who possess Networking and technical zeal
- Fact-based management to drive https://en.wikipedia.org/wiki/Decision_making">decision making
- Tech Savvy
- Good Communication Skills in English & Hindi
What we offer:
- Great working atmosphere in a comfortable office.
- And an opportunity to get associated with a fast-growing VC funded startup.
About Anaxee Technologies
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Experience - 10+ years
Job Location - Pune, Maharashtra
About our Client :-
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
The ideal candidate would be someone who is motivated and passionate in working with the underprivileged youth and likes working towards their betterment, has experience in managing a large team size, handled centres in various capacities and has exposure to working with various stakeholders. If you are confident you tick all the boxes, we invite you to apply for this position.
- Independently lead centres for enabling thousands of youth from the nearby communities to be formal jobs/self-employed
- Develop and maintain a conducive environment at the centre that enables learning and a feeling of safe space for youth
- Implement the foundation program such that the youth builds agency and over time does not need to depend on the Lighthouse Source
- Manage Centres in the region for timely deliverables and high-quality outcomes for all of the stages of the program - Community Outreach to Alumni
- Interfacing with ward level networks -
Government (Corporators, Ward Officers, PMC personnel) for mobilization and other support
NGOs for mobilization and other support
Corporates and Establishments for volunteering, placements and donor/potential donor visits
Citizens for volunteering
- Manage brand building activities e.g., Events, which are specific to the centre and help with advocacy with the local economy for youth placements.
- Seek opportunities for partnership with various skilling and placement organisations.
- Drive and motivate the team towards performance excellence and results.
- Build a strong culture at the workplace which values integrity, courage, empathy and inclusion.
- Ability to find creative and innovative solutions for program implementation to stay ahead of the curve.
- MSW or Post Graduation in any field
- 10+ years of experience preferably in both social and corporate sectors.
- Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management.
What are we looking for:
Self-driven, excellent time management and multitasking skills
Strong people management, project management, and data analytics skill
Strong orientation towards relationship building and problem-solving
Proven ability to plan and manage operational process for maximum efficiency and productivity
Experience with budget and business plan development
Strong verbal and written communication skills in Hindi and English.
Associate Manager - Mortgage Operations
We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.
Key Responsibilities
· Managing end-to-end Mortgage Operations ranging from Origination to Servicing.
· Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.
· Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.
· Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.
· Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.
· Identifying opportunities with existing customers for upselling and cross selling other services.
· Creating/Managing process documentation for all customers.
· Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.
Skills and Qualifications
· Prior experience in Operations Management.
· 12+ years in Mortgage Operations.
· Experience of managing a team of 40-60 Full-time Employees.
· Leadership and CRM skills.
· Excellent Communication skills.
· Transition Experience.
· Hands-on experience in handling clients directly.
· Proven track record in People Management.
Benefits
· Performance-based Incentives.
· Flexible work Environment.
Location
The role will be situated at our J P Nagar office.
• The Executive will be responsible for handling all the operations of E-Commerce
platforms - Amazon, Flipkart, Brand’s Website, and more.
Roles and Responsibilities
• Experience in handling Amazon Seller Central, Flipkart & other website back-end
platforms for product listing, inventory management & product description.
• Website knowledge: Shopify
• Inventory Management - knowledge & application
• should be able to understand & work on Google sheets as & when required
• Technically sound to integrate systems for automation
• Creative content writing
Skills & Attributies
• Detail Oriented
• Analytical thinking
• Knowledge of e-commerce business
• G-sheets at advanced level
the organization (and externally)
● Use data and on-ground information to clearly identify the real problems beyond the
symptoms
● Break the problems into small and actionable units to ensure success
● Ideate and come up with different possible solutions and propose the most optimal one.
● Divide the solution proposed into multiple projects. Prioritize projects on the basis of impact
and effort required. Break down the projects further into actionable steps.
● Define the approach for all the actionable steps. Build the required processes with a focus on
accuracy, efficiency and scalability. Define and set up KPIs and success metrics to monitor the
health of the project. Prepare implementation guidelines and SOPs. Identify resources to work
with. Ensure the training of personnel involved and identify specific/periodic training programs,
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Managing Operations of Existing Clinics (Managing a team of Clinic SPOCs)
- Delivering against annual business targets for clinics
- Ensuring high levels of NPS (customer satisfaction)
- Ensuring compliance with new SOPs for clinic operations, commercial processes, ISMS compliance etc
- Auditing coordination and implementation
- Managing Doctor & Staff Performance & Training Reviews
- New Format Clinics - Pre-Launch
- Assisting the senior business team in finalising the clinic concept prior to launch:
- Understanding the customer value proposition and clinic offering
- Detailing out the physical and human infrastructure required to deliver the offering
- Preparing SOPs for clinic teams- customer handling, commercial, inventory, administration, information security etc
- Launch Execution
- Ensuring compliance with execution plan by coordinating with internal (HR, Legal, Procurement, Product) and external stakeholders as necessary
- Assisting in coordinating negotiations and service by key vendors - design, construction, real estate, equipment etc-to ensure timely launch
- Ensuring critical path tasks: location hunting, property finalisation, fitout
What you need to have:
- Bachelor’s in science, Tech or commerce, MBA from tier 1/2 college
- Prior experience of managing business and operations for a cluster of at least 10 retail locations in the healthcare, wellness, or lifestyle industries
- Experience of launching new locations, including property hunting and fit-outs (at least 5 units)
- Process and detail-oriented
- Excellent people skills
- Experience in large corporate-run health/ wellness chains (Apollo Health & Lifestyle, Dr Agarwal's, Vasan Eye, Clove Dental etc)
- Interest or prior experience in the use of digital technology to solve consumer problems
- Agile and entrepreneurial
What you will do:
- Owning responsibility for defining and driving operational/business goals.
- Managing Day-to-day operations of the ecommerce platform.
- Building on the existing business by adding new categories and product portfolio listings on the marketplaces.
- Product Portfolio management – Assisting the team with product sales and category and performance inputs to optimize the product portfolio from time to time.
- Overseeing the day-to-day marketplace eCommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
- Staying up-to-date with the promotional calendars and plans of eCommerce platforms. Driving category interventions.
- Supporting the eCommerce Manager on campaigns and programs.
- Supporting integrations of eCommerce platform with main website as well as backend systems and applications.
- Guiding internal teams and vendor teams on development & implementation issues.
- Coordinating with Marketing, Sales, Supply Chain, and Operations on Day-to-day management of the eCommerce platform.
What you need to have:
- Minimum 5 years of experience within an ecommerce operations role
- Experience handling ecommerce platforms, online sales and website content management
- Excellent communication and organizational skills in addition to project management experience
- Financial acumen- ability to reconcile accounts receivables with payments received from sales partners
- Ability to manage tasks simultaneously
- Experience working on Google and web analytics
- Experience evaluating and executing SEO strategies
Description
Msg91 is expanding globally and to help us in doing that we need someone who can help us handle our International Vendors and processes around them.
Purpose of this role:
Strategic Decisions and Executions, optimizing Operations and Processes, managing Domestic and International Vendors.
Vendors:
- Administering vendor management processes and incorporating best practices like data management and vendor performance etc.
- Automation ideas in the current process and implementing in vendor and operation management processes.
- Finding repeated issues, tracking support tickets related to vendor issues and helping our team in getting timely resolutions.
- Keep up with international rules and regulations, in turn making a smooth process for our international business.
Operations:
- Identification of operational issues that may affect delivery of services and creation of solutions to promptly address those problems.
- Creation of operational documentation like helpdocs, videos, FAQs, quotations, API documentation.
- Involvement in multiple departments and help them improve processes and other things.
- Bring ingenious thoughts and ideas to add value in project MSG91 as a whole.
Requirements
- Highly organized with a keen attention to detail.
- An open and participatory style that encourages creativity, cooperation and sharing of information across different departments.
- Flexibility and adaptability to a fast-paced working environment.
- Demonstrated high level of written and oral English communication skills.
- Good computer skills in spreadsheets,excel and word processing.
This job description covers the main tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.
Springworks is building the tools and products to enable the era of Remote/Hybrid work and our products have been used by over 350,000+ remote/hybrid employees across 10,000+ organisations and 55+ countries in the last couple of years.
The product stack from Springworks includes:
- SpringVerify — B2B verification platform,
- EngageWith — an employee recognition and rewards platform that enriches company culture,
- Trivia — a suite of real time, fun and interactive games platform for remote team-building,
- SpringRole — verified professional-profile platform backed by blockchain, and
- SpringRecruit — a forever-free applicant tracking system.
Role Overview
First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn. We are seeking a committed and result-oriented individual to join our team.
As an Operations Intern you will be responsible for:
- Helping the operations team in the day to day work.
- Preparing and sorting documents for data entry.
- Compile, verify the accuracy, and sort information according to priorities.
- Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
- Review data for deficiencies or errors.
- Resolving discrepancies in the information and obtaining further information for incomplete documents.
- Generate reports, store completed work in designated locations and perform backup operations.
- Take follow-up calls for verification and maintaining of MIS.
Requirements
- Attention to detail.
- Organizing abilities.
- Good communication skills.
- Good understanding of Google docs, sheets and MS Office is a must.
- Able to handle multiple tasks.
- Ability to work to time constraints.
Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.
Benefits
What’s in it for you?
We are a 100% remote company so work from anywhere in India. The intern will gain exciting real-world software engineering experience at a thriving company. We also emphasize heavily on learning - employees have access to one of the world's leading e-learning providers (Pluralsight) & an option to avail additional online learning courses if required & relevant to their role.
- Paid Internship (Monthly stipend upto INR: 21,000)
- Permanent remote/work from anywhere
- Rewards and recognitions(Surprise gift/Voucher for Intern of the month)
- Monthly reimbursement for Internet expenses - Upto INR 1500
- Opportunity to attend networking events, Shadowing and training experiences with knowledgeable professionals
- Vaccination- You can get a vaccination for yourself and can nominate 5 people of your choice to get vaccinated
- Food- Rs. 500 added to your payroll - no bills to upload
See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks
- Analysing medical processes and service quality
- Developing review parameters for quality assessment
- Improving care service delivery and patient experience
- Coordinating with inhouse team of 50 doctors
- Coordinating with patients for managing grievances
- Creating reports for periodic reviews
Requirements:
- MBBS in Medicine with 1-4 years’ operational and/or administrational experience in a hospital/healthcare company.
- Fluency in English
- Proficiency in MS office is a must.
- Problem solving attitude
- Post-graduation not required.
- Working Sundays
However Candidates who are BDS, BAMS or BHMS with at least 2 years in healthcare operations and admin experience may also apply.
Selected intern's day-to-day responsibilities include:
1. Engage in market research
2. Reach out to build optimal service operations network
3. Establish operations in new geographies
4. Be the company's face on ground, maintain relations with clientele and help foster growth
Only those candidates can apply who:
- are available for full time (in-office) internship