Project Manager

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview: 

We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform. 

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.  

Roles & Responsibilities: 

• Ensuring a smooth customer on-boarding
• Championing product adoption
• Maintaining high NPS
• Ensuring renewals of the accounts assigned to you
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience
• Building a rapport with the customers
• You will be up-selling and cross-selling complementary Astra products
• You will be ensuring timely delivery by communicating across teams
• Diligently maintain customer success platform

Requirements for this role:

• 1-3 years of experience in customer success
• Excellent written and verbal communication skills
• Technical knowledge required to work in a cyber security organization’s customer-facing role
• Ability to build rapport with the stakeholders
• Willingness to work in a remote setup

Benefits of joining the Astra Squad:

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.

Job Description (brief):

Looking for an experienced Regional Manager with 4-5 years of B2B sales experience in the education sector (college & school sales) with strong knowledge and network in Madurai region only. Candidate must have deep location awareness of Madurai and proven ability to manage sales in this territory.

Key Requirements:

• 4-5 years experience in B2B sales with colleges & schools
• Based in Madurai region (strictly local candidates only)
• Strong contacts & knowledge of educational institutions in Madurai
• Ability to travel within Madurai area
• Bachelor’s degree minimum

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

Why LiftOff? 

We at LiftOff specialize in product creation, for our main forte lies in helping Entrepreneurs realize their dream. We have helped businesses and entrepreneurs launch more than 70 plus products.

Many on the team are serial entrepreneurs and have had a history of successful exits.

• 5+ years of experience, working on frontend technologies
• Individual contributor - responsible for the design, coding, and unit testing
• Should have good working experience in React and React Native
• Should have a good understanding of state management in frontend/UI applications
• Proficiency in Javascript / ECMAScript 6+
• Creating custom, general-use modules, and components that extend the elements and modules of React
• Good knowledge of data structures, problem-solving / algorithms
• Knowledge of creating custom / reusable components
• Should know OOP Concepts

We are a group of passionate people driven by a set of core values. We strive to make every process transparent and have flexible work timings along with great startup culture and vibe. There are no job designations because its a flat hierarchy.

About us:

Company website: https://www.neulife.com/

INNOVERTUS NUTRITION TECHNOLOGIES INDIA PVT.LTD. is part of the Neulife Group, the leading Indian entity in the field of advanced nutraceuticals and dietary supplements.

Incorporated over a decade ago, we are pioneers in introducing the concept of sports nutrition as well as educating the masses about the need to be fit and healthy, thus facilitating and educating an entire generation of fitness enthusiasts.

Warehouse Executive:

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

(Amazon Flex, Flipkart, Paytm, Snapdeal, 1MG, Nykaa, HealthMug, Mindful Eating)

• Responsible for all Marketplace order processing thru online portal of Amazon Flex, Flipkart, Paytm, Snapdeal,1MG & Healthmug & Mindful Eating.
• Responsible for shipment labels & correspondent invoices to attach correctly with shipment.
• Posting sales Invoices for all current dated shipped orders in ERP system.
• Maintaining MIS report on daily basis in Excel for orders posted on same day.
• Providing MIS report & Inventory report to the management team on mail for the shipment sent on same day.
• Planning & allocation for inventory as per consumption on all marketplace periodically & fulfilling inventory requirement whenever necessary.
• Proper managing of Returns on online E-Commerce portal & making required communication with respective E-commerce business associated for any discrepancies in returns.
• Recording returns in ERP system by raising Credit Note for the material returned & received in warehouse.
• Proper coordination with courier partner for shipment to be get picked up on time.
• Responsible for raising online ticket for claim if material received damaged & different product
• Maintaining separate data of Orders, Returns & claims along with filling of paperwork.
• Coordination with E-Commerce business team of company for smooth operations & proper communication to avoid unnecessary discrepancies.

As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

Education and/or Experience:

Bachelor’s degree and have an experience of 3 – 7 years and has good understanding of the subject.

Benefits:

• Flexible work hours, Work from home and holidays policy
• Open and collaborative work culture
• Competitive salary

Please apply with below details in your resume:

• Current CTC
• Expected CTC
• Earliest joining period (In days)

• Proven work experience as a UI/UX Designer.
• Minimum 3 to 7 years of experience designing interfaces for mobile and web applications.
• Portfolio of a design project.
• Up-to-date knowledge of design software like Adobe XD, Illustrator, and photoshop.
• Team spirit: strong communication skills to collaborate with various clients.
• Good time management skills.
• Thinker and problem-solving skills.

• Executing all visual design stages from concept to final hand-off to the client.
• Conceptualizing original ideas that bring simplicity with user-friendliness to the complex design.
• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas.
• Combine creativity with an awareness of the design elements.
• Conduct ongoing user research.
• Don't forget to attach previous work or Behance portfolio link.

Preferred Notice Period - Less Than 1 Month

Preferred Education - Tier 1 Engineering Colleges - IIT/NIT/DTU or similar

Preferred Work Background - Startup Engineering Experience

Mandatory Skills :-

4+ years of professional experience in Native React or React JS. Mongo db experience is good to have

Highly proficient in rendering components with Native APIs

Highly proficient in JavaScript, modern JavaScript, HTML,

Highly proficient in one or more libraries (e.g. Redux, React Router, etc) for state managing and routing in addition to React.

Proficient in using Git as a control system

Responsibilities :-    

Develop & deploy quality software and web applications-

Analyse and maintain existing software applications-

Design highly scalable, testable code-

Discover and fix programming bugs

Qualifications :-

Bachelor's degree or equivalent experience in Computer Science

Basic Qualifications

Candidates for this role must have:

• Bachelor’s degree in computer science or a related field
• At least three years of experience writing production code of increasing complexity
• Strong understanding of computer science fundamentals, including algorithms, complexity analysis, data structures, problem solving, and object-oriented analysis and design
• Proficiency in at least one of the following: Java, C, C++, C#, Ruby, Scala, Python
• Experience refactoring code and evolving architectures
• Experience crafting unit, integration, functional and regression tests

 Preferred Qualifications

• Master’s degree in computer science or a related field
• Experience developing in a Linux environment
• Experience applying service-oriented architecture techniques to production use cases
• Experience in developing secure, multi-platform mobile applications

Job Brief -

• We are looking for a Facebook & Google Ads expert to support our lead strategists with social & search ad campaigns for our clients. 
• You will be tasked with pulling reports, making optimization recommendations, getting ads live, and making strategy adjustments as needed. 
• You'll learn how we create and optimize campaigns using our process and conversion techniques that deliver real results and get to share in the success of our marketing/advertising objectives. You will spend most of your time in Google Ads, Facebook & Linkedin & experience with Google Analytics, and Google Tag Manager is a must.