About Graphene
Graphene is a Singapore Head quartered AI company which has been recognized as Singapore’s Best Start Up By Switzerland’s Seedstarsworld, and also been awarded as best AI platform for healthcare in Vivatech Paris. Graphene India is also a member of the exclusive NASSCOM Deeptech club. We are
developing an AI platform which is disrupting and replacing traditional Market Research with unbiased insights with a focus on healthcare, consumer goods and financial services.
Graphene was founded by Corporate leaders from Microsoft and P&G and works closely with the Singapore Government & Universities in creating cutting edge technology which is gaining traction with many Fortune 500 companies in India, Asia and USA.
Graphene’s culture is grounded in delivering customer delight by recruiting high potential talent and providing an intense learning and collaborative atmosphere, with many ex-employees now hired by large companies across the world.
Graphene has a 6-year track record of delivering financially sustainable growth and is one of the rare start-ups which is self-funded and is yet profitable and debt free. We have already created a strong bench strength of Singaporean leaders and are recruiting and grooming more talent with a focus on our US expansion.
Job title: Cloud Admin Responsibilities and Duties
Cloud Systems Administrator position responsibilities includes:
- Configure and fine tune cloud infrastructure
- Install and configure virtual cloud
- Support cloud servers including security configurations, patching, and
- Establish Virtual Private Networks (VPNs) to customer
- Develop scripts for automating client/server
- Monitoring, automating processes & recovery
- SQL server and noSQL dB configuration, maintenance and administration
- Network admin and configuration
Qualifications and Skills:
- Engineering degree in Computer Science or equivalent
- Minimum of 4 years with Linux/Windows server administration
- Proficient with MS SQL Server administration, Cosmos DB
- Experience with supporting application and database servers
- Strong experience with IIS, other web servers
- Strong experience with Security – Identity, Access Control and Data Protection
- Strong experience with Microsoft Azure
- DevOps skills – Automated build and release management experience
- Resource and Cost Optimization
- Experience with Docker and Kubernetes. Certifications like CKAD a plus
- Certification on Azure Administration (AZ – 104) a plus
General Attributes
- Should have the passion to work for the organization thereby growing with the
- A good team player as well as be able to contribute individually as and when
- Should be able to mentor juniors if any need
- Should be able to learn any new technology if the project
- Leadership Capability, Self-motivated, highly collaborative, working through uncertainties and unknowns, Exceptional analytical and problem-solving skills, Getting things done, Continuous learning

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Job Description – Motion Graphic Designer
About Digichefs
Digichefs is a boutique digital marketing company focused on performance-led creative campaigns. Since 2015, the company has combined technology, creative communication, and strategic execution to help brands achieve their marketing and business objectives.
Position
Motion Graphic Designer
Experience
Minimum 1 Year
Job Responsibilities
- Create visually compelling motion graphics for digital campaigns, social media, and brand videos.
- Develop fresh creative concepts, storyboards, and animations aligned with the brand's tone and communication.
- Animate typography, icons, illustrations, and other visual elements with strong attention to detail.
- Work on motion graphics, video editing, basic VFX, and 3D elements.
- Collaborate closely with the creative, copy, and strategy teams to deliver high-quality creative outputs.
- Maintain brand consistency across all visual content.
- Manage multiple projects while ensuring timely delivery.
- Stay updated with the latest design trends, tools, and technologies.
Requirements
- Minimum 1 year of professional experience in motion graphic design.
- Strong creative flair, versatility, originality, and conceptual/visual ability.
- A strong and demonstrable motion graphics portfolio.
- Ability to communicate, interact, and present creative ideas effectively.
- Up-to-date knowledge of industry-leading design and motion graphics software.
- Strong proficiency across different aspects of design.
- Good understanding of visual storytelling and animation principles.
- Professional approach toward timelines, costs, and deadlines.
What We're Looking For
A creative and detail-oriented Motion Graphic Designer who can transform ideas into engaging visual content and work effectively with a fast-paced digital marketing team.
Location: As per company requirement
Experience: 1+ Year
Role: Motion Graphic Designer
ROLES AND RESPONSIBILITIES:
As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
- Serve as a trusted escalation point for strategic clients
- Collaborate with Customer Success and Implementation teams for seamless client experience
Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
- Build and mentor a lean L3 support team or tiger squads when required
- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
● Work on a disruptive product that’s still in its early stage
● Be responsible for the development and maintenance of the Buyer app
aimed at a vast number of diverse Android devices.
● Translate designs and wireframes into high-quality code
● Ensure the best possible performance, quality, and responsiveness of the
BUYER app.
● Mentor other engineers, defining our technical culture and helping to build a
fast-growing team
You should apply if you:
● possess 2+ years of experience in product development, architecture, and
design.
● Experienced in Java or Kotlin
● Constantly learning and looking for ways to improve yourself and the
processes around you.
● Have strong knowledge of Android SDK, different versions of Android, and
knowhow to deal with different screen sizes
● Proficient with restful API to connect Android applications to back-end
services
mentor and support other team members by doing code reviews and apply your
experience in process and technical leadership.
● work in agile team environments and are a self-starter, conscientious member of
the team.
● Good in pixel-perfect implementation of Design
1. Provide inspired leadership for the organization
2. Make important policy, planning, and strategy decisions
3. Develop, implement, and review operational policies and procedures
4. Assist the HR department with recruiting when necessary
5. Help promote a company culture that encourages top performance and high morale
6. Oversee budgeting, reporting, planning, and auditing
7. Work with senior stakeholders
8. Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
9. Work with the board of directors to determine values and mission, and plan for short and long-term goals
10. Identify and address problems and opportunities for the company
11. Build alliances and partnerships with other organizations
12. Support worker communication with the management team
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
A Senior Automation Test Engineer at HappyFox is an integral part of the QA team responsible to ensure product quality and integrity with a special focus on the development and execution of test automation.
Responsibilities:
- Owning the quality of any deliverables including new features and enhancements.
- Working closely with the product team in understanding the requirements and user workflow.
- Developing and executing test plans and test cases with a strong emphasis on using code to solve technical challenges and shorten the regression test cycle through automation.
- Performing automated API testing.
- Contributing to building of a Continuous Integration (CI) environment and ongoing process improvement activities.
- Identifying required improvements in the test and development processes; making contributions to our automation tools that address specific needs.
- Raising defects/bugs and tracking them till closure.
Requirements:
- Minimum 5 years of relevant experience in QA with at least 3 years of experience in automation.
- Expertise in Selenium tool for automation testing.
- Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it.
- Good knowledge of object-oriented programming, along with requisite coding and debugging skills.
- Design and development skills in Python and/or Java.
- Some knowledge of continuous integration practices.
- Excellent verbal and written communication skills.
- Experience working in SaaS based product company (optional)
- Knowledge of Performance / Load testing tool (optional)
- Experience working for a bootstrapped high-growth startup (optional)
• Graduation is mandatory.
• Experience in marketing or sales.
• Must have the knowledge of B2B Sales
• Handle the Business Clients & explain about business model to them.
• Experience in management may be advantageous.
• Understanding and knowledge of Tele sales and marketing.
• Strong analytical, organizational, and creative thinking skills.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of basic Ms excel and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
- Working on scalability, maintainability and reliability of company's products.
- Working with clients to solve their day-to-day challenges, moving manual processes to automation.
- Keeping systems reliable and gauging the effort it takes to reach there.
- Understanding Juxtapose tools and technologies to choose x over y.
- Understanding Infrastructure as a Code and applying software design principles to it.
- Automating tedious work using your favourite scripting languages.
- Taking code from the local system to production by implementing Continuous Integration and Delivery principles.
What you need to have:
- Worked with any one of the programming languages like Go, Python, Java, Ruby.
- Work experience with public cloud providers like AWS, GCP or Azure.
- Understanding of Linux systems and Containers
- Meticulous in creating and following runbooks and checklists
- Microservices experience and use of orchestration tools like Kubernetes/Nomad.
- Understanding of Computer Networking fundamentals like TCP, UDP.
- Strong bash scripting skills.
Working primarily in television and radio, Broadcast Engineers are responsible for the
installation, maintenance and operation of all broadcast-related equipment. They also
provide technical support in the arenas of film, concerts and music recording, ensuring the
quality production and transmission of both audio and video.
Broadcast Engineer Duties and Responsibilities
In order to provide technical support for all broadcast equipment, a Broadcast Engineer
performs many different tasks. We analyzed job listings for Broadcast Engineers in order to
identify these core duties and responsibilities.
Install Broadcast Equipment
The Broadcast Engineer is responsible for receiving and installing all new audio and visual
equipment. They must be capable of reading and understanding schematics and technical
manuals in order to effectively follow installation instructions.
Maintain Broadcast Equipment
The Broadcast Engineer is responsible for performing regular maintenance on all broadcast
equipment as well as preventative maintenance. This includes performing regular software
and hardware updates. Broadcast Engineers must be extremely knowledgeable regarding all
broadcast technology in order to effectively care for equipment and ensure that it does not
fail.
Troubleshoot Problems
Often working within time-sensitive environments or for live broadcasts, the Broadcast
Engineer must be able to quickly troubleshoot and diagnose video and audio issues. This
includes performing extensive testing before a recording or transmission, as well as solving
any problems that arise once a broadcast has begun. They may also have to communicate
with third parties, such as the equipment vendors, in order to troubleshoot and resolve
technical issues.
Repair Broadcast Equipment
Once a problem is diagnosed, the Broadcast Engineer, sometimes in conjunction with other
team members, is responsible for finding a solution and completing repairs to the equipment
until it is functioning well again. Often these repairs must be completed in a timely manner.
The Broadcast Engineer is also responsible for identifying when repairs are not possible and
new equipment must be ordered.
Recommend Enhancements
In order to stay updated with changing technologies and maintain excellent broadcast
quality, the Broadcast Engineer must come up with solutions for continual broadcast
improvement. This includes providing the company or studio with recommendations for
equipment updates, enhancements and modifications, and then performing them. Broadcast
Engineers also make suggestions for new technology and equipment when necessary.
Broadcast Engineer Skills
Broadcast Engineers must be able to solve complex problems in a timely manner. Often
working on strict deadlines or within live production environments, Broadcast Engineers
must be calm under pressure, have excellent time management skills and the ability to recall
extensive technical knowledge quickly. They must be detail-oriented in order to identify and
prevent potential technical issues. They must be able to prioritize and shift work priorities
quickly, maintaining flexibility and quick response time.
Core skills: Based on job listings we looked at, employers want Broadcast Engineers with
these core skills. If you want to work as a Broadcast Engineer, focus on the following.
Having broadcast or IT experience
Obtaining some technical education
Becoming proficient in Windows, Apple, and Linux operating systems
Possessing computer network or network security knowledge and training
Exhibiting experience in maintaining and operating transmission equipment
Having knowledge of audio and video software and applications
Demonstrating an ability to interface with clients and other departments
Advanced skills: While most employers did not require the following skills, multiple job
listings included them as preferred. Add these to your Broadcast Engineer toolbox and
broaden your career options.








