Cutshort logo
Gainsight
Gainsight cover picture
Founded :
2009
Type :
Services
Size
Stage :
Raised funding

About

Gainsight’s innovative customer-centric technology is driving the future of customer success. The company’s Customer Cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do.
Read more

Connect with the team

Profile picture
Tejaswini Bande
Profile picture
Sandy Dontharaju
Profile picture
Soumya Malladi

Company social profiles

N/A

Jobs at Gainsight

Gainsight
at Gainsight
3 recruiters
Soumya Malladi
Posted by Soumya Malladi
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
7 - 12 yrs
₹19L - ₹22L / yr
Help desk management
IT operations
Customer Success
Adobe
Workday
+13 more
Gainsight is fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.Job DescriptionWorking with the IT Operations Manager; the IT Help Desk Manager is primarily responsible for the day-to-day management of the IT Department’s Help Desk. As the IT Help Desk Manager, you will provide extraordinary leadership & management needs for our growing team. You will have a love for technology and operational excellence. You should be an excellent communicator, leader, decision maker, and driver of solutions who excels in a fast-paced environment and provides unparalleled support to our end user base. Responsibilities:Run the global help desk team and evaluate performanceEnsure all support requests/inquiries are responded to and resolved in a timely fashion, and follow up with end users to identify areas of improvementLead, mentor, and assist local/global team members to deliver quality supportEvaluate current ticketing system. Recommend improvements or replacement optionsEstablish standard/global methodologies through the entire technical support processBuild and maintain a training program for internal end users and IT department users Knowledge, Skills, and Abilities necessary to perform essential job functions:Familiarity with common operating systems (macOS, Windows 10, Linux, as well as some iOS and Android) and software suites (G Suite, MS Office, Teleconferencing solutions).Ability to quickly learn new technologies and provide technical support and user trainingStrong team building and working skills across geographically dispersed teamsProficient at setting strategies to move the organization forward, setting goals, crafting and implementing action plans, and evaluating the process and resultsCompetency in project management and effective management of resources in the execution of multiple projectsEfficient at multitasking in a diverse and demanding environmentExcellent written and verbal interpersonal skills – must be able to communicate fluently in English both verbally and in writingRequirements:Bachelor's degree or equivalent business or relevant field experienceMinimum of 8 to 10 years of hands-on experience in an IT support or technical environmentMinimum of 5 years of Team Lead/Manager experienceMinimum of 4 years of hands-on Help Desk management experienceSelf-starter eager to take on new challenges at a growing, cloud-based companyPreferred:Industry recognized certificationsExperience working in a decentralized multi-site organization
Read more
Gainsight
at Gainsight
3 recruiters
Tejaswini Bande
Posted by Tejaswini Bande
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
4 - 10 yrs
₹5L - ₹10L / yr
skill iconJava
J2EE
EJB
Hibernate (Java)
Spring
+1 more
B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story. That’s why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging “big data” analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
Read more
Gainsight
at Gainsight
3 recruiters
Sandy Dontharaju
Posted by Sandy Dontharaju
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
8 - 12 yrs
₹14L - ₹26L / yr
Object Oriented JavaScript (OOJS)
saas
skill iconJavascript
Gainsight is a leader in CSM world, we are looking out for someone who can join our team to write JS libraries and add new functionalities to our SaaS based data platform. We have a team in BNG who focus on Data platform development (highly scalable & multi-tenant platform) enabling us to us Predictive Analytics & build API's on top of it. Please drop me a note if you are interested, I will be happy to give you a call to discuss more on this...
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Deltek cover picture
Deltek's logo

Deltek

https://deltek.com/en
Founded
1983
Type
Product
Size
1000-5000
Stage
Profitable

About the company

Project-based businesses transform the world we live in. Deltek innovates and delivers software and solutions that power them to achieve their purpose. Our industry-specific software and information solutions maximize our customers' performance at every stage of the project lifecycle by enabling superior levels of project intelligence, management and collaboration.


Deltek is the recognized global standard for project-based businesses across government contracting and professional services industries, helping more than 30,000 organizations of all sizes deliver on their mission.


With over 4,200 employees worldwide, our team of industry experts is passionately committed to creating exceptional customer experiences.

Jobs

13

Founded
2018
Type
Product
Size
0-20
Stage
Bootstrapped

About the company

Famepilot is an AI/ML-powered cloud Platform for businesses and brands to monitor and manage their customers feedback across all online (Search, Listing, Social, Review sites, and Online surveys) and offline (on-premise survey, kiosk, on tablets and paper forms) channels. Businesses of any size, from 1 location to 10,000+ locations can utilize the platform to uplift their customer experience, engagement, and reputation. We gather real-time ratings & reviews and convert them into actionable insights for businesses using AI-based recommendation engine. We believe listening to customers is the most fundamental activity to succeed in any business. Famepilot closes the sales cycle loop by asking the customer feedback post-transaction, and helping businesses responding on-time. Famepilot converts reviews into revenue. Famepilot is a strategic and thoughtful start-up in Online Reputation Space with decades of combined industry experience.

Jobs

3

Voiceoc cover picture
Voiceoc's logo

Voiceoc

https://voiceoc.com
Founded
2019
Type
Products & Services
Size
20-100
Stage
Bootstrapped

About the company

Why Explore a Career at Voiceoc:


1) Be a part of the process of scaling a young startup to a global company.

2) Work directly with co-founders & take up challenging tasks daily that would uplift your own persona.

3) Work on exciting projects of global leading companies

4) Competitive salary & perks.

5) Flexible work schedule & complete ownership of responsibilities.

6) A cool working environment that will make each day at Voiceoc full of fun & new learning.

Jobs

5

TalentXO cover picture
TalentXO's logo

TalentXO

https://app.talentxo.com
Founded
2018
Type
Product
Size
Stage
Profitable

About the company

Jobs

20

Techlyverse cover picture
Techlyverse's logo

Techlyverse

https://techlyverse.com
Founded
2023
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

Techlyverse: Your Partner in Digital Product Innovation

At Techlyverse, we turn ambitious ideas into impactful digital products. We are a dynamic product studio dedicated to partnering with businesses to design, build, and scale custom technology solutions that are not only functional but also deeply human-centered.


Our expertise lies in crafting bespoke web and mobile applications, creating robust cloud infrastructures, and delivering strategic product roadmaps. We believe that great technology is a result of collaboration, clear communication, and a shared passion for solving real-world problems.


From the initial concept to post-launch support, Techlyverse is committed to providing a seamless and transparent journey, ensuring that every product we build is a true reflection of our partners' vision and a catalyst for their growth. We don't just build products; we build partnerships for success.

Jobs

2

Lynx Technologies LLC cover picture
Lynx Technologies LLC's logo

Lynx Technologies LLC

https://lynxtechnologiesllc.com
Founded
2024
Type
Services
Size
0-20
Stage
Bootstrapped

About the company

At Lynx Technologies LLC, we are redefining how software, AI, and digital products are designed, developed, and scaled. As a next-generation software development and technology partner, we specialize in building cutting-edge digital solutions for ambitious businesses worldwide.

We combine human creativity, AI automation, and advanced technology to empower startups, enterprises, and entrepreneurs to turn their ideas into reality — faster, smarter, and more efficiently than ever.

Whether it's building custom AI-powered platforms, next-gen websites, mobile apps, enterprise-grade software, or scalable digital marketing solutions — Lynx Technologies delivers with precision, innovation, and future-ready designs.

Our mission is simple: We build software for the world of tomorrow.

Jobs

4

Designbyte Studio cover picture
Designbyte Studio's logo

Designbyte Studio

https://studio.designbyte.dev
Founded
2024
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

Designbyte Studio is a digital design and development studio focused on building clean, modern, and reliable web experiences. We work closely with startups, creators, and growing businesses to design and develop websites, user interfaces, and digital products that are simple, functional, and easy to use.


Our approach is practical and detail-driven. We believe good design should be clear, purposeful, and aligned with real business goals. From concept to launch, we focus on quality, performance, and long-term value.

Jobs

1

Upland Software cover picture
Upland Software's logo

Upland Software

https://uplandsoftware.com
Founded
2010
Type
Services
Size
100-1000
Stage
Profitable

About the company

Upland Software is a global cloud-software company that helps businesses “work smarter” by offering purpose-built, AI-enabled applications that drive revenue, reduce costs and deliver immediate value.


Founded in 2010 and headquartered in Austin, Texas, the company supports thousands of customers across industries—from enterprise to SMB—serving sectors such as manufacturing, retail, government, education, and technology.


Their product portfolio (20+ proven cloud products) spans knowledge-management, content lifecycle automation, digital marketing, project and work management, and contact-centre solutions—all enhanced by embedded AI.


Upland is committed to modern, flexible work—promoting a culture where remote, global teams collaborate and grow together

Jobs

2

Blockify cover picture
Blockify's logo

Blockify

https://getblockify.com
Founded
2023
Type
Product
Size
20-100
Stage
Bootstrapped

About the company

Building the most advanced ad blocker on the planet!🌎

Loved by 3,50,000+ users on Chrome!

Jobs

1

Honeybee Digital cover picture
Honeybee Digital's logo

Honeybee Digital

https://honeybeedigital.com
Founded
2014
Type
Services
Size
0-20
Stage
Bootstrapped

About the company

Honeybee Digital - is a leading digital marketing and website design Service Provides services like SEO, web designing, Wordpress, influencer marketing from Gandhinagar, Gujarat, India.

Jobs

1

Want to work at Gainsight?
Gainsight's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs