Cutshort logo
Gainsight
Gainsight cover picture
Founded :
2009
Type :
Services
Size
Stage :
Raised funding

About

Gainsight’s innovative customer-centric technology is driving the future of customer success. The company’s Customer Cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do.
Read more

Connect with the team

Profile picture
Tejaswini Bande
Profile picture
Sandy Dontharaju
Profile picture
Soumya Malladi

Company social profiles

N/A

Jobs at Gainsight

Gainsight
at Gainsight
3 recruiters
Soumya Malladi
Posted by Soumya Malladi
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
7 - 12 yrs
₹19L - ₹22L / yr
Help desk management
IT operations
Customer Success
Adobe
Workday
+13 more
Gainsight is fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.Job DescriptionWorking with the IT Operations Manager; the IT Help Desk Manager is primarily responsible for the day-to-day management of the IT Department’s Help Desk. As the IT Help Desk Manager, you will provide extraordinary leadership & management needs for our growing team. You will have a love for technology and operational excellence. You should be an excellent communicator, leader, decision maker, and driver of solutions who excels in a fast-paced environment and provides unparalleled support to our end user base. Responsibilities:Run the global help desk team and evaluate performanceEnsure all support requests/inquiries are responded to and resolved in a timely fashion, and follow up with end users to identify areas of improvementLead, mentor, and assist local/global team members to deliver quality supportEvaluate current ticketing system. Recommend improvements or replacement optionsEstablish standard/global methodologies through the entire technical support processBuild and maintain a training program for internal end users and IT department users Knowledge, Skills, and Abilities necessary to perform essential job functions:Familiarity with common operating systems (macOS, Windows 10, Linux, as well as some iOS and Android) and software suites (G Suite, MS Office, Teleconferencing solutions).Ability to quickly learn new technologies and provide technical support and user trainingStrong team building and working skills across geographically dispersed teamsProficient at setting strategies to move the organization forward, setting goals, crafting and implementing action plans, and evaluating the process and resultsCompetency in project management and effective management of resources in the execution of multiple projectsEfficient at multitasking in a diverse and demanding environmentExcellent written and verbal interpersonal skills – must be able to communicate fluently in English both verbally and in writingRequirements:Bachelor's degree or equivalent business or relevant field experienceMinimum of 8 to 10 years of hands-on experience in an IT support or technical environmentMinimum of 5 years of Team Lead/Manager experienceMinimum of 4 years of hands-on Help Desk management experienceSelf-starter eager to take on new challenges at a growing, cloud-based companyPreferred:Industry recognized certificationsExperience working in a decentralized multi-site organization
Read more
Gainsight
at Gainsight
3 recruiters
Tejaswini Bande
Posted by Tejaswini Bande
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
4 - 10 yrs
₹5L - ₹10L / yr
skill iconJava
J2EE
EJB
Hibernate (Java)
Spring
+1 more
B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story. That’s why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging “big data” analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
Read more
Gainsight
at Gainsight
3 recruiters
Sandy Dontharaju
Posted by Sandy Dontharaju
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
8 - 12 yrs
₹14L - ₹26L / yr
Object Oriented JavaScript (OOJS)
saas
skill iconJavascript
Gainsight is a leader in CSM world, we are looking out for someone who can join our team to write JS libraries and add new functionalities to our SaaS based data platform. We have a team in BNG who focus on Data platform development (highly scalable & multi-tenant platform) enabling us to us Predictive Analytics & build API's on top of it. Please drop me a note if you are interested, I will be happy to give you a call to discuss more on this...
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Quantiphi cover picture
Quantiphi's logo

Quantiphi

https://quantiphi.com
Founded
2013
Type
Products & Services
Size
1000-5000
Stage
Profitable

About the company

Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.

Jobs

8

TalentXO cover picture
TalentXO's logo

TalentXO

https://app.talentxo.com
Founded
2018
Type
Product
Size
Stage
Profitable

About the company

Jobs

83

StepSecurity cover picture
StepSecurity's logo

StepSecurity

https://stepsecurity.io
Founded
2021
Type
Product
Size
0-20
Stage
Raised funding

About the company


StepSecurity is dedicated to enhancing CI/CD security by providing solutions to prevent pipeline attacks. Founded by seasoned security professionals with experience at Microsoft, Uber, and Plaid, StepSecurity addresses the security gaps highlighted by major breaches like SolarWinds and Codecov.


Founders:

- Varun Sharma: CEO & Co-Founder, formerly at Microsoft.

- Ashish Kurmi: CTO & Co-Founder, with experience at Plaid, Uber, and Microsoft.


Advisors:

- Sekhar Sarrukai, David Cross, Gagan Gulati, Jordan Harband, Ram Shankar Siva Kumar.


Investors:

StepSecurity is backed by leading VCs and notable angel investors, including Anmol Malhotra (Coinbase), Ash Devata (GreyNoise), and David Cross (Rain Capital).


Funding raised: $3M - Seed Funding


For more detailed information, visit - https://www.stepsecurity.io/team

Jobs

1

Hiraya Digital cover picture
Hiraya Digital's logo

Hiraya Digital

https://hiraya.digital
Founded
2023
Type
Services
Size
0-20
Stage
Profitable

About the company

We are hiring for multiple clients

Jobs

3

Blitzy cover picture
Blitzy's logo

Blitzy

https://blitzy.com
Founded
2024
Type
Product
Size
0-20
Stage
Raised funding

About the company

Blitzy is a Boston, MA based Generative AI Start-up with an established office in Pune, India. We are on a mission to automate custom software creation to unlock the next industrial revolution. We're backed by multiple tier 1 investors, have success as founders at the last start-up, and dozens of Generative AI patents to our names.


Our Culture

Our Co-Founder and CTO is a Serial Gen AI Inventor who grew up in Pune, India, is a BITS Pilani graduate, and worked at NVIDIA's Pune office for 6 years. There, he was promoted 5 times in 6 years and was transferred to the NVIDIA Headquarters in Santa Clara, California. After making significant contributions to NVIDIA, he proceeded to attend Harvard for his dual Masters in Engineering and MBA from HBS. Our other Co-Founder/CEO is a successful Serial Entrepreneur who has built multiple companies. As a team, we work very hard, have a curious mind-set, and believe in a low-ego high output approach.


Funding Journey

In September 2024, Blitzy secured $4.4M in seed funding from prominent investors including Link Ventures, Asymmetric Capital Partners, Flybridge, and four other strategic investors, demonstrating strong market confidence in their autonomous software development platform.


Our Values

  1. We move Blitzy Fast: Time is both our company's and our client's most precious asset. We move fast and fearlessly to innovate internally and deliver exceptional software externally to our clients.
  2. We have a Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.
  3. We have a Passion for Invention: We are inventors at heart. We value starting with best practices and open source, but we are pushing the frontier of what is possible.
  4. We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships to deep, meaningful partnerships.


What We Ask of Candidates

Please ask yourself if you are ready for a challenge before applying. Even in optimal conditions, Start-Ups are hard, and are always a lot of work. What you do week to week will change. If this feels exciting, not concerning, that's a good sign.

Jobs

3

FrontM Limited cover picture
FrontM Limited's logo

FrontM Limited

https://frontm.com
Founded
2016
Type
Product
Size
20-100
Stage
Raised funding

About the company

Discover FrontM, the superapp platform to connect, engage, train and care for crews, frontline workforces and customers. Explore intelligent collaboration.

Jobs

2

Swastik Productions Private Limited cover picture
Swastik Productions Private Limited's logo

Swastik Productions Private Limited

https://swastikstories.com
Founded
2007
Type
Products & Services
Size
100-1000
Stage
Profitable

About the company

Stories That Shape Culture. Entertainment That Travels the World.

India’s Stories, The World’s Stage

At Swastik Stories, storytelling is not just art — it is legacy. Since 2007, under the visionary leadership of Siddharth Kumar Tewary, we have been shaping narratives that transcend entertainment. Our canvas is history, mythology, and imagination; our mission is to bridge India’s timeless past with a boundless future.

From the epic battlegrounds of Mahabharat to the majestic courts of Porus, from the wisdom of Chandragupt Maurya to the divine odysseys of RadhaKrishn, Shrimad Ramayan, and Veer Hanuman — every story we tell is both a reflection of heritage and a promise to tomorrow.

Jobs

3

AGI Ready cover picture
AGI Ready's logo

AGI Ready

https://agiready.io
Founded
2025
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

Build intelligent GTM automation that gets smarter as AI advances. Lead enrichment, workflow automation, and unified data systems for Series A+ companies scaling revenue without scaling headcount.

Jobs

1

The supreme consultancy cover picture
The supreme consultancy's logo

The supreme consultancy

https://thesupremeconsultancy.co.in
Founded
2025
Type
Services
Size
20-100
Stage
Bootstrapped

About the company

The Supreme Consultancy is a leading Placement Consultant based in Mumbai, Maharashtra. We specialize in providing tailored solutions in Corporate Training Services, Manpower Recruitment, HR Consultant, Placement Consultant, Overseas Placement. Our mission is to bridge the gap between talented individuals and organizations, ensuring optimal placements and career growth. With a deep understanding of industry trends and client needs, we deliver customized services that foster long-term success for both employees and employers. At The Supreme Consultancy, we are committed to excellence, professionalism, and shaping future-ready careers.

Jobs

5

Kris@Work cover picture
Kris@Work's logo

Kris@Work

https://krisatwork.com
Founded
2024
Type
Product
Size
20-100
Stage
Raised funding

About the company

Kris replaces fragmented outbound with one intelligent sales window. Signal-based prospecting, prioritization & outreach. 15× more qualified meetings at 1/3 the cost.

Jobs

1

Want to work at Gainsight?
Gainsight's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs