Cutshort logo
Gainsight
Gainsight cover picture
Founded :
2009
Type :
Product
Size :
1000-5000
Stage :
Raised funding

About

Gainsight’s innovative customer-centric technology is driving the future of customer success. The company’s Customer Cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do.
Read more

Connect with the team

Profile picture
Tejaswini Bande
Profile picture
Sandy Dontharaju
Profile picture
Soumya Malladi

Company social profiles

linkedin

Jobs at Gainsight

Gainsight
at Gainsight
3 recruiters
Soumya Malladi
Posted by Soumya Malladi
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
7 - 12 yrs
₹19L - ₹22L / yr
Help desk management
IT operations
Customer Success
Adobe
Workday
+13 more
Gainsight is fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.Job DescriptionWorking with the IT Operations Manager; the IT Help Desk Manager is primarily responsible for the day-to-day management of the IT Department’s Help Desk. As the IT Help Desk Manager, you will provide extraordinary leadership & management needs for our growing team. You will have a love for technology and operational excellence. You should be an excellent communicator, leader, decision maker, and driver of solutions who excels in a fast-paced environment and provides unparalleled support to our end user base. Responsibilities:Run the global help desk team and evaluate performanceEnsure all support requests/inquiries are responded to and resolved in a timely fashion, and follow up with end users to identify areas of improvementLead, mentor, and assist local/global team members to deliver quality supportEvaluate current ticketing system. Recommend improvements or replacement optionsEstablish standard/global methodologies through the entire technical support processBuild and maintain a training program for internal end users and IT department users Knowledge, Skills, and Abilities necessary to perform essential job functions:Familiarity with common operating systems (macOS, Windows 10, Linux, as well as some iOS and Android) and software suites (G Suite, MS Office, Teleconferencing solutions).Ability to quickly learn new technologies and provide technical support and user trainingStrong team building and working skills across geographically dispersed teamsProficient at setting strategies to move the organization forward, setting goals, crafting and implementing action plans, and evaluating the process and resultsCompetency in project management and effective management of resources in the execution of multiple projectsEfficient at multitasking in a diverse and demanding environmentExcellent written and verbal interpersonal skills – must be able to communicate fluently in English both verbally and in writingRequirements:Bachelor's degree or equivalent business or relevant field experienceMinimum of 8 to 10 years of hands-on experience in an IT support or technical environmentMinimum of 5 years of Team Lead/Manager experienceMinimum of 4 years of hands-on Help Desk management experienceSelf-starter eager to take on new challenges at a growing, cloud-based companyPreferred:Industry recognized certificationsExperience working in a decentralized multi-site organization
Read more
Gainsight
at Gainsight
3 recruiters
Tejaswini Bande
Posted by Tejaswini Bande
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
4 - 10 yrs
₹5L - ₹10L / yr
skill iconJava
J2EE
EJB
Hibernate (Java)
Spring
+1 more
B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story. That’s why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging “big data” analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
Read more
Gainsight
at Gainsight
3 recruiters
Sandy Dontharaju
Posted by Sandy Dontharaju
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
8 - 12 yrs
₹14L - ₹26L / yr
Object Oriented JavaScript (OOJS)
saas
skill iconJavascript
Gainsight is a leader in CSM world, we are looking out for someone who can join our team to write JS libraries and add new functionalities to our SaaS based data platform. We have a team in BNG who focus on Data platform development (highly scalable & multi-tenant platform) enabling us to us Predictive Analytics & build API's on top of it. Please drop me a note if you are interested, I will be happy to give you a call to discuss more on this...
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

ESGA cover picture
ESGA's logo

ESGA

https://esga.co
Founded
2014
Type
Services
Size
20-100
Stage
Profitable

About the company

We help international brands & creative agencies build remote creative teams 10X faster. If you're looking for a team that's all about collaboration, creativity, growth, inclusivity, and good vibes, then you've found your perfect match. Come join us and let's make magic happen together! We offer:


  • Inclusive and flexible work environment
  • International clientele
  • Best processes and work practices
  • Unique learning & growth opportunity
  • 5-day work week

Jobs

1

Founded
2021
Type
Services
Size
10-50
Stage
Bootstrapped

About the company

We are Aanet Talent Global Solutions (ATGS), a leading provider of Talent, HR, and Influencer Marketing solutions. We partner with businesses as strategic Talent Advisors, enabling sustainable growth and operational excellence.

Over the years, we have successfully supported start-ups, mid-sized organizations, and multinational corporations in achieving their unique business objectives through our comprehensive consulting services. As end-to-end talent solution providers, we design customized success frameworks tailored to each organization’s specific needs. Our approach emphasizes long-term partnerships, measurable outcomes, and timely delivery.

Jobs

36

Quantiphi cover picture
Quantiphi's logo

Quantiphi

https://quantiphi.com
Founded
2013
Type
Products & Services
Size
1000-5000
Stage
Profitable

About the company

Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.

Jobs

9

Cutshort Lightning cover picture
Cutshort Lightning's logo

Cutshort Lightning

https://cutshort.io
Founded
2023
Type
Services
Size
10-50
Stage
Bootstrapped

About the company

Jobs

18

VY SYSTEMS PRIVATE LIMITED cover picture
VY SYSTEMS PRIVATE LIMITED's logo

VY SYSTEMS PRIVATE LIMITED

https://vysystems.com
Founded
2000
Type
Services
Size
Stage
Profitable

About the company

Vy Systems is a Global Technology consulting, Solutions, and Managed Technology Services company. We service our customers with ‘RESPONSIVENESS’ as a key factor and we believe that timely response to any transaction increases the operational efficiency and accelerates the revenue and profitability to our customers.

The Company is founded and managed by a team of professionals having more than two+ decades of global experience in the business of Technology Consulting and Services.


Jobs

72

Automate Accounts cover picture
Automate Accounts's logo

Automate Accounts

https://automateaccounts.com
Founded
2015
Type
Services
Size
0-20
Stage
Bootstrapped

About the company

Automate Accounts is a technology-driven company dedicated to building intelligent automation solutions that streamline business operations and boost efficiency. We leverage modern platforms and tools to help businesses transform their workflows with cutting-edge solutions.

Jobs

4

Blitzy cover picture
Blitzy's logo

Blitzy

https://blitzy.com
Founded
2023
Type
Product
Size
100-500
Stage
Raised funding

About the company

Blitzy is a Boston, MA based Generative AI Start-up with an established office in Pune, India. We are on a mission to automate custom software creation to unlock the next industrial revolution. We're backed by multiple tier 1 investors, have success as founders at the last start-up, and dozens of Generative AI patents to our names.


Our Culture

Our Co-Founder and CTO is a Serial Gen AI Inventor who grew up in Pune, India, is a BITS Pilani graduate, and worked at NVIDIA's Pune office for 6 years. There, he was promoted 5 times in 6 years and was transferred to the NVIDIA Headquarters in Santa Clara, California. After making significant contributions to NVIDIA, he proceeded to attend Harvard for his dual Masters in Engineering and MBA from HBS. Our other Co-Founder/CEO is a successful Serial Entrepreneur who has built multiple companies. As a team, we work very hard, have a curious mind-set, and believe in a low-ego high output approach.


Funding Journey

In September 2024, Blitzy secured $4.4M in seed funding from prominent investors including Link Ventures, Asymmetric Capital Partners, Flybridge, and four other strategic investors, demonstrating strong market confidence in their autonomous software development platform.


Our Values

  1. We move Blitzy Fast: Time is both our company's and our client's most precious asset. We move fast and fearlessly to innovate internally and deliver exceptional software externally to our clients.
  2. We have a Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.
  3. We have a Passion for Invention: We are inventors at heart. We value starting with best practices and open source, but we are pushing the frontier of what is possible.
  4. We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships to deep, meaningful partnerships.


What We Ask of Candidates

Please ask yourself if you are ready for a challenge before applying. Even in optimal conditions, Start-Ups are hard, and are always a lot of work. What you do week to week will change. If this feels exciting, not concerning, that's a good sign.

Jobs

5

MotionGility cover picture
MotionGility's logo

MotionGility

https://motiongility.com
Founded
2015
Type
Services
Size
20-100
Stage
Bootstrapped

About the company

MotionGility is one of India’s top‑5 animation and explainer video production agencies, known for delivering world-class motion graphics and storytelling. 

Based in Indore, with a global presence, we specialize in ROI-driven video production and digital marketing. 

Over the years, our expertise has helped global brands like HDFC, Aditya Birla, Nissan, Unilever, Porsche, ADNOC, and more, communicate complex ideas through visually compelling narratives. 

Our strength lies in blending creative animation (2D, character, motion graphics) with data-driven marketing strategies, ensuring every video not only looks great but also drives business impact. 

Jobs

22

Tap Invest cover picture
Tap Invest's logo

Tap Invest

https://tapinvest.in
Founded
2022
Type
Product
Size
100-500
Stage
Profitable

About the company

Diversification for HNI investors. Access high-yield fixed income opportunities, invoice discounting & curated debt products designed for affluent and HNI investors.

Jobs

4

Founded
2023
Type
Product
Size
0-20
Stage
Raised funding

About the company

Ande is an AI-native, full-stack TypeScript platform built on React, Node.js, GraphQL, and Postgres, running on AWS and powering web, mobile, internal operations, deep integrations, and agentic workflows.

Our product sits at the intersection of enterprise workflows, hospitality operations, payments, compliance, procurement, and AI — giving engineers the opportunity to solve problems that combine polished user experiences with complex real-world systems.


Engineering at Ande is deeply product-oriented and systems-heavy. We care about:

  • Type safety and shared abstractions
  • Fast iteration and observable production systems
  • High-quality user experiences
  • Building durable foundations for a category-defining platform

PMs and engineers work closely with the business domain, contributing directly to:

  • Booking experiences
  • Client entertainment policies
  • Venue operations
  • Spend visibility and approvals
  • Payments and procurement workflows
  • Enterprise integrations
  • AI-driven workflows that reduce manual coordination across enterprises and hospitality partners

Founders

  • Lohit Sarma
  • Ashish Bidadi
  • Michael McDermott


Jobs

1

Want to work at Gainsight?
Gainsight's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs