Security Operations Centre (SOC) Analyst

Job description:

Job Description .NET Developer, Amplifai Pune, India

Amplifai transforms AI potential into measurable business value, guiding organizations from strategic planning to execution. With deep expertise in AI product development, technical architecture, regulatory compliance, and commercialization, we deliver secure, ethical, and high-performing solutions. Having co-founded one of Europe’s most innovative AI companies, our team drives unparalleled growth for clients through cutting-edge technologies like GPT tools, AI agents, and modern frameworks. Join our new Pune office to shape the future of AI-driven innovation!

Amplifai is seeking a for a talented .NET Developer to join our newly established Pune office This is your chance to be part of a startup-like environment where you’ll help shape innovative, cloud-ready applications from the ground up. If you’re motivated to master new technologies, thrive in a collaborative setting, and want to make a mark in a company on the rise, we’d love to hear from you!

What You’ll Do:

Build and maintain modern applications using .NET Core, Web APIs, and C#.

Collaborate on scalable, cloud-based solutions with Microsoft Azure.

Design and optimize data workflows using SQL, Entity Framework Core, and smart database practices.

Integrate front-end frameworks like React or Vue for polished, user-friendly experiences.

Create and improve automation tools to streamline development and boost efficiency.

Ensure code is clean, scalable, and high-performing while working closely with a dynamic team.

Dive into the full development lifecycle—from brainstorming to deployment.

What You Bring:

5-10 years of solid experience in .NET development.

Expertise in .NET Core, Web APIs, and C#.

Strong skills in SQL, Entity Framework Core, and database design.

Hands-on experience with Microsoft Azure for cloud solutions.

Familiarity with front-end frameworks like React or Vue.

A knack for writing clean, efficient code and solving problems creatively.

A team-player attitude with a passion for learning and adapting.

What Sets You Apart:

Experience with automation tools (e.g., CI/CD pipelines, testing frameworks, or scripting).

Knowledge of modern DevOps practices or microservices architecture.

Comfort with Agile methodologies and fast-paced environments.

Job Type: Full-time

Work Location: In person

Role - Performance tester

Location – Hyderabad

Budget – only above 6.5 years (at least 5 years on load runner / strong in load runner) 6.5 to 10 years

Compensation - between 13 to 17 LPA

We need associates to be good in Load Runner both. Below is JD.

1. Ability to work independently on project performance testing with minimal supervision.
2. should have Performance Testing strong skills with working experience on API testing and Web Applications.
3. Understanding of the requirements / architecture and NFR.
4. Good experience in performance testing using MicroFocus – Performance Centre(Load Runner)
5. Able to understand the complex architecture of the product developed in various technologies like java, springboot, PCF/AWS Cloud Technologies, etc..
6. Hands-on experience of developing scripts, designing test scenarios, test execution, monitoring, analyzing results
7. Participate in the development and reporting of test metrics; items such as test confidence and test coverage reports.
8. Experience in setting up/designing load scenario for various tests like load test, endurance test, stress test, capacity measurements etc.
9. Experience in profiling and monitoring tools like AppDynamics, Grafana, Kibana
10. Monitor application logs to determine system behaviour. Address all technical issues;
11. facilitate the resolution and necessary follow-up with Development and other cross- functional departments.
12. Analyse the CPU Utilization, Memory usage, Garbage Collection, and DB Monitoring - Parameters and DB Reports to verify the performance of the applications
13. Experience in Setting up Test Environments, Debugging Environment issues.
14. Experience in Identifying H/W and S/W Needs for setting up Test Environment Knowledge of sound development practices with exposure to Agile development, release engineering and continuous integration is a plus.

• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Deep knowledge of React practices and commonly used modules based on extensive work experience
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Validating user actions on the client side and providing responsive feedback
• Proficiency with JavaScript and HTML5
• Creating custom, general use modules and components which extend the elements and modules of core React
• Delivering a complete front end application

Your Role:

As a Video Editor at Mugafi, you’ll work on a variety of projects that span across multiple formats and platforms, including:

• Short Films & Storytelling Content: Bring narratives to life with high-quality editing that captures the essence of our storytelling platform.
• AI Collaboration Projects: Leverage cutting-edge tools like Midjourney, Stable Diffusion, and Runway ML to create visuals that break new ground.
• Social Media Videos & Ads: Create attention-grabbing content that connects with our online community and showcases Mugafi’s offerings.
• Interviews & Events: Edit videos for our platform that highlight key moments from our events, interviews and others.
• Tutorials & Character Generation Videos: Produce product related engaging, informative content for our users and partners.

What You’ll Bring:

• Experience: Proven experience of 3 years in video creation and editing.
• Creative & Efficient Mindset: A passion for pushing creative boundaries while leveraging AI tools to streamline workflows and elevate productivity.
• Video Editing Mastery: Advanced skills in video editing software, including Premiere Pro, After Effects, and other AI-powered tools.
• Collaborative Approach: Strong ability to work closely with our writers and marketing teams, ensuring every project aligns with creative and strategic goals.
• Creative & strategic thinking: Understanding of how to craft videos that captivate a range of audiences, from social media followers to production houses.

Hey there, creative whiz! 

We're on the lookout for a talented Junior Graphic Designer to add some visual magic to our team.

Here is what you will be doing 👇

• Will be responsible to design creatives for upcoming app events, collaterals, offline marketing, social media layouts
• Must be able to create a meaningful design keeping consistency across all designs as per brand guidelines.
• Would need to design creatives that denote functionality
• Be regularly updated on the latest design trends and share inputs on improving design tonality/ language for the brand
• Must assure timely delivery of all campaigns.
• Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.
• Coordinating with art services, web designers, marketing, printers, and colleagues as necessary.
• Contributing to team efforts by accomplishing tasks as needed.
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop, Illustrator, and After effects.
• Review final layouts and suggest improvements when necessary.
• Someone who understands Brand Identity, Branding
• Bonus Points if has an understanding of animation on Aftereffects / Can make small basic videos and GIFs

Qualifications

• Bachelor’s degree in graphic design or a related field.
• Minimum 1 year of experience as a graphic designer or in a related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficiency with required desktop publishing tools, including Photoshop, InDesign and Illustrator.
• A strong eye for visual composition.
• Effective time management skills and the ability to meet deadlines.
• Able to give and receive constructive criticism.
• Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
• Experience with Adobe Photoshop, Illustrator, After-effects, and other relevant software.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

5+ years of experience in Content Management Systems in general, with at least 3+ yrs. of specific Sitecore experience required. Sitecore 8.X+ experience is ideal.

· Bachelor's in computer science, software engineering or similar

· Hands-on Sitecore development experience.

· The .NET Framework including Visual Studio, C#, and ASP.NET MVC with an understanding of the basics of front end technologies.

· Client-side browser technologies including JavaScript, CSS, and HTML, Responsive Web Design, JQuery and other front end development tools. Experience with Agile methodologies

· Experience with REST, Web Services, Web application frameworks

· Experience with build automation tools

· Experience in TDD and software testing frameworks

· Knowledge of IDEs and source control management (ideally TFS, GIT, SVN or similar)

· Strong adherence to a consistent delivery methodology and associated deliverable generation

Responsibilities 

• Develop and implement HR strategies and initiatives.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation    and preservation of human capital and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Report to management and provide decision support through HR metrics.

• Experience in defining and architecting future-ready commercial and customer-facing Digital products and platforms and demonstrated digital architecture thought leadership (big picture thinking)
• Should have extensive experience in designing Salesforce applications, solution blueprinting, effort estimation, and creating work plans
• Should have strong experience in hands-on development using out-of-box features and custom development with Apex, Visualforce, JavaScript, and other force.com programming languages including high proficiency in lightning
• Should provide technical expertise in identifying, evaluating, and developing technology solutions including integrations with other enterprise software solutions
• Build and develop web services using REST, SOAP, and other Salesforce APIs to support various integration points with other systems
• Functionally strong in Salesforce Sales Cloud, Service Cloud, CPQ (Configure Price Quote)
• A technically strong and hands-on person willing to code and enthusiastic/ passionate about technical problems in Salesforce.
• Strong exposure to Salesforce Lightning (Lightning Experience, Aura and, LWC) and understands in-depth of Salesforce Lightning Design System.
• Strong exposure to Portals (Partner, Customer) with a varied use of using CMS and Data-Driven Development.
• Understand Lifecycle of Business and Lifecycle Transformation in Salesforce in Manufacturing, Healthcare, Service and, Supply Chain Verticals.
• Could perform System Evaluation in recommending points and consideration for Config vs Code.
• Has performed atleast three End to end Project Transformations in Salesforce using Sales, Service or Community.
• Proactive and willing to learn new technologies with a focus on Very Large Data Volumes and Security.
• Should have Admin, Platform Developer 2 with either salesforce Sales Cloud, Service Cloud or Community Cloud Consultant Certification.
• Voracious and Independent thinker willing to handle Customers/ Stakeholders. Willing to work independently as required.
• Should be aware of Scrum working process and handling large teams (More than 30 Members).
• Strong influencing and communication skills - Ability to present solutions to IT Leadership, business stakeholders, product and development teams in a compelling manner to help them understand why such a solution is required and have the ability to justify the rationale of the particular solution design. Ability to influence in complex situations where stakeholders do not always agree about methods, choices, and strategic direction.
• Experience with developing resource and budget estimates (BOM and staffing)
• Working with global remote teams

Desired Skills:

• Nice to Have Salesforce Architecture Certification in Application Architect or System Architect with exposure to CTA.
• Nice to have a person who understands Salesforce B2B E-commerce, Marketing Cloud, and varying Industry Cloud exposure.
• Strong familiarity with emerging digital frameworks and patterns, Information Security and Data access controls
• Experience of working with platform/package vendors and their solution teams as part of architecting the overall solution.
• Technical acumen and proficiency in Agile and DevOps methodologies, tools, and governance/standards
• Ability to deliver various artifacts as part of the enterprise application architecture, including implementation models, technology matrices, communications diagrams, application use-case diagrams, migration/distribution diagrams, etc.
• Understanding of software development practices like DevOps and CI/CD tool chains (i.e., Jenkins, Spinnaker, Azure DevOps, GitHub) is preferred
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