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Job Summary

We are looking for an experienced Managed File Transfer (MFT) Engineer with strong expertise in Axway MFT and/or IBM Sterling File Gateway (SFG). The ideal candidate should have hands-on experience in administering and supporting enterprise file transfer platforms in Linux and Windows environments, along with monitoring and scheduling tools such as Splunk and AutoSys.

Key Responsibilities

• Install, configure, administer, and support Axway MFT and/or IBM Sterling File Gateway (SFG) environments.
• Monitor and troubleshoot managed file transfer processes to ensure secure, reliable, and timely file exchanges.
• Configure trading partners, communication protocols, certificates, and file transfer workflows.
• Perform root cause analysis and resolve production incidents within SLA.
• Work with business and application teams to onboard new partners and file transfer requirements.
• Administer Linux and Windows servers supporting MFT infrastructure.
• Configure and monitor logs using Splunk for proactive issue identification and performance monitoring.
• Manage and monitor batch jobs using AutoSys.
• Perform software upgrades, patching, certificate renewals, and system maintenance.
• Implement security best practices, including encryption, authentication, and access control.
• Create and maintain operational documentation, SOPs, and knowledge base articles.
• Participate in on-call support and production maintenance activities.

Required Skills

• 8 years of experience in Managed File Transfer (MFT) administration.
• Strong experience with Axway SecureTransport, Axway MFT, and/or IBM Sterling File Gateway (SFG).
• Hands-on experience with Linux and Windows server administration.
• Experience with secure file transfer protocols:
• SFTP
• FTPS
• FTP
• HTTPS
• AS2
• Experience with Splunk for monitoring, log analysis, and troubleshooting.
• Experience with AutoSys job scheduling and monitoring.
• Strong understanding of SSL/TLS certificates, PGP encryption, SSH keys, and network security.
• Good knowledge of TCP/IP, DNS, Firewall, and Load Balancer concepts.
• Experience in incident management, problem management, and change management.
• Strong troubleshooting and analytical skills.

Preferred Skills

• Experience with IBM Sterling B2B Integrator (B2Bi) or IBM Sterling Secure Proxy.
• Knowledge of scripting using Shell, Python, or PowerShell.
• Experience with ServiceNow or other ITSM tools.
• Understanding of ITIL processes.
• Exposure to cloud platforms (AWS, Azure, or GCP) is an added advantage.
• Experience working in Agile environments

We are looking for a motivated and detail-oriented Technical Support Engineer to join our team at Blue PMS Software Solutions Pvt Ltd.

In this role, you will help configure software systems, support customer onboarding, troubleshoot technical issues, and assist with software integrations. You will work closely with clients and internal teams to ensure smooth product setup and customer satisfaction.

Key Responsibilities:

• Configure software systems based on customer requirements

• Assist in software setup, onboarding, and configuration

• Troubleshoot technical issues and support customers

• Coordinate with internal engineering teams to resolve issues

• Support API integrations and system connectivity

• Document technical issues and implementation updates

Required Skills:

• Basic understanding of Windows, software installation, and networking

• Knowledge of PowerShell, SQL, or any programming language is a plus

• Good troubleshooting and problem-solving skills

• Strong communication and willingness to learn

Eligibility:

• BCA, B.Sc, Diploma, or related fields

• Or Any 3 Years Graduation or Diploma with Computer Skills

Location:

Chennai (Hybrid)

Apply here:https://connectsblue.com/jobs/787/technical-support-engineer-fresher-at-blue-pms-software-solution

Job Title - Sr. Administrator, IT Infrastructure Storage

Job Duties -

• Administer IT storage recovery and backup systems. Perform complex provisioning, advanced maintenance, data replication, disaster recovery, data migration, and documentation.
• Participate in ongoing maintenance, utilization, availability, and security of storage infrastructure.
• Perform IT implementations, performance analysis and optimization, monitoring, problem resolution, upgrade planning and execution, and process creation and documentation.
• Analyze and work to improve the quality of services offered by IT. Participate in ongoing technology evaluations to keep up with technology trends and industry standards.
• Be able to script in Perl or Python and perform capacity planning and growth projections.
• Resolve complex IT issues as pertain to the environment and keep abreast on storage & backup technology.
• Experience working with ISILON Storage is a must-have skill.
• Good to have experience in ransomware, anomaly detection, airgap and vaulting technologies.

Education and Experience Requirements -

The position requires a Bachelor’s degree in

Computer Science, Computer Engineering or related field plus 5 years of post-

baccalaureate progressive experience in IT storage environments.

Skills Requirements- Experience must include:

• Expertise in Linux and Windows – Good to have Cloud knowledge
• Utilizing OS-enabled tools for data copy like rsync, robocopy and other tools
• Setting up NFS, SMB, snapshots, replication, SnapMirror, and SyncIQ
• Experience in NAS storage technologies like Netapp, Power scale, Isilon, Qumulo and Weka
• Dell EMC Insight IQ, DataIQ and ESRS, Netapp tools (OCUM/AIUM)
• Rubrik, Cohesity, Veeam and other comparable backup technologies
• Good to have Monitoring and Alerting like Prometheus, SolarWinds, telegraph and Grafana