5+ Microsoft Windows Jobs in Hyderabad | Microsoft Windows Job openings in Hyderabad
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What We’re Looking For:
● Experience: Minimum of 3 years as an IT Help Desk Support Specialist or similar role.
● Technical Skills:
○ Proficiency in Windows 10 and Windows 11
operating systems.
○ Basic knowledge of Windows Server
administration.
○ Familiarity with network troubleshooting,
including subnets and VLANs.
○ Experience with various client VPN
connections and troubleshooting.
○ Ability to troubleshoot remote client
technologies (Remote Desktop, Citrix, VMware).
● Communication Skills: Exceptional verbal and written communication skills in English.
● Customer Service: Strong customer-oriented attitude with excellent problem-solving abilities.
● Additional Skills (Preferred but not required):
○ Familiarity with MikroTik and TP-Link
networking equipment.
○ Familiarity with Google Workspace.
● Certifications: Relevant IT certifications are a plus.
What You’ll Be Doing
● First-Level Support: Provide prompt and effective solutions for network, hardware, software, and application issues within our Hyderabad office.
● Remote Assistance: Offer support to employees in our global offices through remote troubleshooting and problem resolution.
● Vendor Coordination: Communicate with vendors for equipment orders, warranty tracking, and service arrangements.
● Inventory Management: Maintain accurate records of office equipment inventory and assignments, ensuring regular updates.
● Windows OS Proficiency: Install, configure, and troubleshoot Windows 10 and Windows 11 operating systems.
● Basic Server Administration: Perform tasks related to Windows Server to support network connectivity, accessibility, and user management.
● Network Troubleshooting: Diagnose and resolve network problems, including connectivity issues, subnets, and VLANs.
● VPN Management: Manage and troubleshoot various client VPN connections to ensure secure and stable remote access.
● Remote Client Support: Troubleshoot issues with VMware, Microsoft Remote Desktop, Citrix, and other remote access tools.
● Cybersecurity Awareness: Promote best security practices and raise cybersecurity awareness among staff.
● Ticketing System Management: Monitor and track support requests using the internal ticketing system, ensuring timely resolutions.
● Issue Escalation: Promptly escalate unresolved issues to appropriate internal teams or vendors.
● Independent Problem-Solving: Work autonomously to resolve problems efficiently.
● Documentation: Interact effectively with end-users and document all support activities.
● Continuous Learning: Stay updated with the latest technologies and best practices in IT support.
Job Title - Sr. Administrator, IT Infrastructure Storage
Job Duties -
- Administer IT storage recovery and backup systems. Perform complex provisioning, advanced maintenance, data replication, disaster recovery, data migration, and documentation.
- Participate in ongoing maintenance, utilization, availability, and security of storage infrastructure.
- Perform IT implementations, performance analysis and optimization, monitoring, problem resolution, upgrade planning and execution, and process creation and documentation.
- Analyze and work to improve the quality of services offered by IT. Participate in ongoing technology evaluations to keep up with technology trends and industry standards.
- Be able to script in Perl or Python and perform capacity planning and growth projections.
- Resolve complex IT issues as pertain to the environment and keep abreast on storage & backup technology.
- Experience working with ISILON Storage is a must-have skill.
- Good to have experience in ransomware, anomaly detection, airgap and vaulting technologies.
Education and Experience Requirements -
The position requires a Bachelor’s degree in
Computer Science, Computer Engineering or related field plus 5 years of post-
baccalaureate progressive experience in IT storage environments.
Skills Requirements- Experience must include:
- Expertise in Linux and Windows – Good to have Cloud knowledge
- Utilizing OS-enabled tools for data copy like rsync, robocopy and other tools
- Setting up NFS, SMB, snapshots, replication, SnapMirror, and SyncIQ
- Experience in NAS storage technologies like Netapp, Power scale, Isilon, Qumulo and Weka
- Dell EMC Insight IQ, DataIQ and ESRS, Netapp tools (OCUM/AIUM)
- Rubrik, Cohesity, Veeam and other comparable backup technologies
- Good to have Monitoring and Alerting like Prometheus, SolarWinds, telegraph and Grafana
• Provides remote planning (design), implementation and/or administrative support on Dell server and storage products involving software. • Performs initial installation, implementation, customization, integration and outline orientation for the customer. • Works closely with other Dell teams, account team and Customer.
Essential Skill Requirements: • Understanding of compute environment eco system • Dell PowerEdge Servers & modular server – planning, implementation and/or administrative • Dell Power Vault – MD / ME4 series storage planning, implementation and/or administrative • Dell Storage – NX, SC Series storage planning, implementation • Experience with basic network switch technologies (Ethernet, Fibre Channel) IP networking and L2 switches. • Operating system installation and configuration: o Windows Server (inclusive of Hyper-V clustering) o VMWare ESXi and virtualization o Red hat Linux • Possesses file, P2V and/or V2V migration experience will have an added advantage.
Desirable Requirements: • Customer Service skill. • Stakeholder management. • Possess excellent problem solving, communication and organizational skills • Flexibility, dependability and have excellent time management skills • Good presentation skills • Analytical, articulate, results-oriented and able to provide excellent follow-ups. • Strong technical aptitude. • Ability to multi-task and influence others to achieve results. • Possesses Professional certification from Cisco/VMWare/Microsoft/Red Hat/Cloud will have an added advantage.
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