IT Help Desk Manager

Job Title : ERP/OMS Integrations Engineer

Experience : 5+ Years

Location : Remote | Full-time

Role Overview :

We’re looking for a technical, client-facing ERP/OMS Integrations Engineer to lead end-to-end implementation of order management systems for e-commerce clients. You’ll handle requirements gathering, system configuration, data flow mapping, integration, testing, and client training.

Mandatory Skills :

OMS/ERP integration (e.g., NetSuite, Skubana), e-commerce platforms (Shopify, Amazon), REST APIs & JSON, data flow mapping, troubleshooting, project management, and client-facing software implementation experience (5+ years).

Key Responsibilities :

• Lead OMS/ERP implementation projects.
• Integrate systems across e-commerce, warehouse, and accounting platforms.
• Troubleshoot data/integration issues.
• Collaborate with internal and external technical teams.
• Train clients and ensure successful onboarding.

Must-Have Skills :

• 5+ years in software implementation (client-facing preferred).
• Experience with OMS/ERP tools (e.g. NetSuite, Skubana, Brightpearl).
• Hands-on with e-commerce platforms (e.g. Shopify, Amazon Seller Central).
• Strong knowledge of REST APIs, JSON.
• Excellent communication & project management skills.

Nice to Have :

• Scripting (Python/JavaScript/SQL)
• Experience with middleware (Celigo, Boomi, Mulesoft)
• Background in supply chain or logistics.

We are seeking an experienced Operations Lead to drive operational excellence and lead a dynamic team in our fast-paced environment. The ideal candidate will combine strong technical expertise in Python with proven leadership capabilities to optimize processes, ensure system reliability, and deliver results.

Key Responsibilities

• Team & stakeholder leadership - Lead 3-4 operations professionals and work cross-functionally with developers, system administrators, quants, and traders

• DevOps automation & deployment - Develop deployment pipelines, automate configuration management, and build Python-based tools for operational processes and system optimization

• Technical excellence & standards - Drive code reviews, establish development standards, ensure regional consistency with DevOps practices, and maintain technical documentation

• System operations & performance - Monitor and optimize system performance for high availability, scalability, and security while managing day-to-day operations

• Incident management & troubleshooting - Coordinate incident response, resolve infrastructure and deployment issues, and implement automated solutions to prevent recurring problems

• Strategic technical leadership - Make infrastructure decisions, identify operational requirements, design scalable architecture, and stay current with industry best practices

• Reporting & continuous improvement - Report on operational metrics and KPIs to senior leadership while actively contributing to DevOps process improvements

Qualifications and Experience

• Bachelor's degree in Computer Science, Engineering, or related technical field
• Proven experience of at least 5 years as a Software Engineer including at least 2 years as a DevOps Engineer or similar role, working with complex software projects and environments.
• Excellent knowledge with cloud technologies, containers and orchestration.
• Proficiency in scripting and programming languages such as Python and Bash.
• Experience with Linux operating systems and command-line tools.
• Proficient in using Git for version control.

Good to Have

• Experience with Nagios or similar monitoring and alerting systems
• Backend and/or frontend development experience for operational tooling
• Previous experience working in a trading firm or financial services environment
• Knowledge of database management and SQL
• Familiarity with cloud platforms (AWS, Azure, GCP)
• Experience with DevOps practices and CI/CD pipelines
• Understanding of network protocols and system administration

Why You’ll Love Working Here

We’re a team that hustles—plain and simple. But we also believe life outside work matters. No cubicles, no suits—just great people doing great work in a space built for comfort and creativity.

Here’s what we offer:

💰 Competitive salary – Get paid what you’re worth.

🌴 Generous paid time off – Recharge and come back sharper.

🌍 Work with the best – Collaborate with top-tier global talent.

✈️ Adventure together – Annual offsites (mostly outside India) and regular team outings.

🎯 Performance rewards – Multiple bonuses for those who go above and beyond.

🏥 Health covered – Comprehensive insurance so you’re always protected.

⚡ Fun, not just work – On-site sports, games, and a lively workspace.

🧠 Learn and lead – Regular knowledge-sharing sessions led by your peers.

📚 Annual Education Stipend – Take any external course, bootcamp, or certification that makes you better at your craft.

🏋️ Stay fit – Gym memberships with equal employer contribution to keep you at your best.

🚚 Relocation support – Smooth move? We’ve got your back.

🏆 Friendly competition – Work challenges and extracurricular contests to keep things exciting.

We work hard, play hard, and grow together. Join us.

(P.S. We hire for talent, not pedigree—but if you’ve worked at a top tech co or fintech startup, we’d love to hear how you’ve shipped great products.)

We are looking for two Senior DevOps Engineer to join our Mumbai-based infrastructure team for a critical on-premises deployment project. This role is focused on transforming manual, legacy deployment practices into structured, secure, and compliant processes within a Windows-first, latency-sensitive environment.

The successful candidate will drive the creation of SOPs, deployment pipelines (without containerization), and a staging environment to support a hybrid stack of ASP.NET MVC (.NET), MS SQL Server (replication mode), and Java microservices with MySQL. This position requires on-site presence in Mumbai due to regulatory and infrastructure constraints and will play a key role in ensuring compliance with SEBI, RBI, PFMI, and IOSCO standards.

Key responsibility would be to lead deployment modernization efforts in a secure, on-premises environment based in Mumbai. The role involves working with legacy Windows infrastructure, ASP.NET MVC apps, MS SQL replication, and manual deployment processes. No containerization or CI/CD tools are in place, so we’re looking for someone who can establish automation and structure from the ground up.

Mandatory: On-site availability in Mumbai, strong experience with manual Windows-based deployments, regulatory compliance awareness (SEBI/RBI/PFMI).

Duration: 3-6 months | Immediate start

Job Specifications

We are looking for a passionate Laravel/edtech Product manager to join our team. The ideal candidate will be an

enthusiastic project manager eager to learn and grow his/her skills in the field.

Job Responsibilities

● Be able to take a finished specification or design and create functional software environment.

● Ability to think critically, conduct research and creatively solve problems.

● Ability to communicate clearly with stakeholders and peers, and the ability to collaborate as a team.

● Develop and deploy new features to facilitate related procedures and tools if necessary

● Good knowledge of relational databases, version control tools and of developing web services

Qualification and experience

● Knowledge of PHP, Laravel, MySQL, Apache and Linux servers

● Knowledge of design patterns, composition and object-oriented development

● Experience working with APIs, both integrating a third-party API and creating your own when necessary

● Experience in test automation and test-driven development

● Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and

functionality

As part of the Cloud Platform / Devops team at Upswing, you will get to work on building state-of-the-art infrastructure for the future. You will also be –

• Building Infrastructure on AWS driven through terraform and building automation tools for deployment, infrastructure management, and observability stack 
• Building and Scaling on Kubernetes
• Ensuring the Security of Upswing Cloud Infra
• Building Security Checks and automation to improve overall security posture 
• Building automation stack for components like JVM-based applications, Apache Pulsar, MongoDB, PostgreSQL, Reporting Infra, etc.
• Mentoring people across the teams to enable best practices 
• Mentoring and guiding team members to upskill and helm them develop work class Fintech Infrastructure

What will you do if you join us?

• Write a lot of code
• Engage in a lot of cross-team collaboration to independently drive forward infrastructure initiatives and Devops practices across the org 
• Taking Ownership of existing, ongoing, and future initiatives 
• Plan Architecture- for upcoming infrastructure
• Build for Scale, Resiliency & Security 
• Introduce best practices wrt Devops & Cloud in the team
• Mentor new/junior team members and eventually build your own team

You should have

• Curiosity for on-the-job learning and experimenting with new technologies and ideas
• A strong background in Linux environment
• Must have Programming skills and Experience
• Strong experience in Cloud technologies, Security and Networking concepts, Multi-cloud environments, etc.
• Experience with at least one scripting language (GoLang/Python/Ruby/Groovy)
• Experience in Terraform is highly desirable but not mandatory
• Experience with Kubernetes and Docker is required 
• Understanding of the Java Technologies and Stack
• Any other Devops related experience will be considered

We are looking out for a Flutter Developer who will be running and designing product application features across various cross platform devices. Just like Lego boxes that fit on top of one another, we are looking out for someone who has experience using Flutter widgets that can be plugged together, customized and deployed anywhere. Someone who is passionate about code writing, solving technical errors and taking up full ownership of app development.

Roles and Responsibilities

• You will be building and shipping robust apps to Android/ iOS devices using a single codebase.
• You will be writing readable and clear code using Dart that will be extensively documented for future use and upgrades.
• You will be sharing feedback and brainstorming ideas with teams to improve the development process.
• Understand basic concepts of design for developing user friendly applications.
• Stay up to date with the latest technologies.

Role Purpose:

As a DevOps ,  You should be strong in both the Dev and Ops part of DevOps. We are looking for someone who has a deep understanding of systems architecture, understands core CS concepts well, and is able to reason about system behaviour rather than merely working with the toolset of the day. We believe that only such a person will be able to set a compelling direction for the team and excite those around them. 

If you are someone who fits the description above, you will find that the rewards are well worth the high bar. Being one of the early hires of the Bangalore office, you will have a significant impact on the culture and the team; you will work with a set of energetic and hungry peers who will challenge you, and you will have considerable international exposure and opportunity for impact across departments.

Responsibilities

1. Deployment, management, and administration of web services in a public cloud environment
2. Design and develop solutions for deploying highly secure, highly available, performant and scalable services in elastically provisioned environments
3. Design and develop continuous integration and continuous deployment solutions from development through production
4. Own all operational aspects of running web services including automation, monitoring and alerting, reliability and performance
5. Have direct impact on running a business by thinking about innovative solutions to operational problems
6. Drive solutions and communication for production impacting incidents
7. Running technical projects and being responsible for project-level deliveries
8. Partner well with engineering and business teams across continents

Required Qualifications

1. Bachelor’s or advanced degree in Computer Science or closely related field
2. 4 - 6 years professional experience in DevOps, with at least 1/2 years in Linux / Unix
3. Very strong in core CS concepts around operating systems, networks, and systems architecture including web services
4. Strong scripting experience in Python and Bash
5. Deep experience administering, running and deploying AWS based services
6. Solid experience with Terraform, Packer and Docker or their equivalents
7. Knowledge of security protocols and certificate infrastructure.
8. Strong debugging, troubleshooting, and problem solving skills 
9. Broad experience with cloud hosted applications including virtualization platforms, relational and non relational data stores, reverse proxies, and orchestration platforms
10. Curiosity, continuous learning and drive to continually raise the bar
11. Strong partnering and communication skills

Preferred Qualifications

1. Past experience as a senior developer or application architect strongly preferred.
2. Experience building continuous integration and continuous deployment pipelines
3. Experience with Zookeeper, Consul, HAProxy, ELK-Stack, Kafka, PostgreSQL.
4. Experience working with, and preferably designing, a system compliant to any security framework (PCI DSS, ISO 27000, HIPPA, SOC 2, ...)
5. Experience with AWS orchestration services such as ECS and EKS.
6. Experience working with AWS ML pipeline services like AWS Sagemak

Rules & Responsibilities:

• Design, implement and maintain all AWS infrastructure and services within a managed service environment
• Should be able to work on 24 X 7 shifts for support of infrastructure.
• Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
• Manage the production deployment and deployment automation
• Implement process and quality improvements through task automation
• Institute infrastructure as code, security automation and automation or routine maintenance tasks
• Experience with containerization and orchestration tools like docker, Kubernetes
• Build, Deploy and Manage Kubernetes clusters thru automation
• Create and deliver knowledge sharing presentations and documentation for support teams
• Learning on the job and explore new technologies with little supervision
• Work effectively with onsite/offshore teams

Qualifications:

• Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
• Experience in designing, implementing, and maintaining all AWS infrastructure and services
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
• Hands-on technical expertise in Security Architecture, automation, integration, and deployment
• Familiarity with compliance & security standards across the enterprise IT landscape
• Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
• Solid understanding of AWS IAM Roles and Policies
• Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
• Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
• Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
• Experience in managing and working with the offshore teams
• Familiarity with CI/CD systems such as Jenkins, GitLab CI
• Scripting experience (Python, Bash, etc.)
• AWS, Kubernetes Certification is preferred
• Ability to work with and influence Engineering teams