IT Help Desk Manager

Job Title : ERP/OMS Integrations Engineer

Experience : 5+ Years

Location : Remote | Full-time

Role Overview :

We’re looking for a technical, client-facing ERP/OMS Integrations Engineer to lead end-to-end implementation of order management systems for e-commerce clients. You’ll handle requirements gathering, system configuration, data flow mapping, integration, testing, and client training.

Mandatory Skills :

OMS/ERP integration (e.g., NetSuite, Skubana), e-commerce platforms (Shopify, Amazon), REST APIs & JSON, data flow mapping, troubleshooting, project management, and client-facing software implementation experience (5+ years).

Key Responsibilities :

• Lead OMS/ERP implementation projects.
• Integrate systems across e-commerce, warehouse, and accounting platforms.
• Troubleshoot data/integration issues.
• Collaborate with internal and external technical teams.
• Train clients and ensure successful onboarding.

Must-Have Skills :

• 5+ years in software implementation (client-facing preferred).
• Experience with OMS/ERP tools (e.g. NetSuite, Skubana, Brightpearl).
• Hands-on with e-commerce platforms (e.g. Shopify, Amazon Seller Central).
• Strong knowledge of REST APIs, JSON.
• Excellent communication & project management skills.

Nice to Have :

• Scripting (Python/JavaScript/SQL)
• Experience with middleware (Celigo, Boomi, Mulesoft)
• Background in supply chain or logistics.

 Job Description:

• Job title : Senior DevOps Engineer (On-Premises Automation)        
• Experience: 8+ years
• Location: Chennai / Pune / Hyderabad / Bangalore
• Shift: UK Shift
• Work Mode: Onsite (WFO)

Roles and Responsibilities:

• This engagement automates end-to-end infrastructure build provisioning across on-prem and Azure. The team will build a shared ServiceNow-led intake, approval, orchestration, and closed-loop status model, using Jenkins/Ansible for on-prem builds and Azure DevOps/Terraform for cloud builds. Automation includes standards, security/compliance controls, scan gates, CMDB/change updates, and handover.              

Key Responsibilities:

• Lead secure and repeatable on-prem build provisioning pipelines
• Lead Jenkins CI/CD for automated on-prem provisioning and configuration.
• Create pipeline templates for VM/physical host, OS deployment, configuration, certification, and rollback.
• Embed hardened-image validation, scan gates, secrets handling, approvals, and audit evidence.
• Lead Ansible roles, PowerShell modules, test automation, and code reviews.
• Implement logging, monitoring, and root-cause analysis; support UAT and hypercare.       

Required Qualifications:

• 8–10 years in DevOps, platform engineering, or infrastructure automation.
• Bachelor’s degree or equivalent experience.
• Jenkins
• Git, CI/CD
• Ansible, PowerShell
• Python, IaC
• security scanning, secrets management
• Windows/Linux.

Review Criteria

• Strong DevOps /Cloud Engineer Profiles
• Must have 3+ years of experience as a DevOps / Cloud Engineer
• Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
• Must have strong hands-on experience in Linux administration and system management
• Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
• Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
• Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
• Must be proficient in scripting languages such as Python or Bash for automation
• Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
• Top tier Product-based company (B2B Enterprise SaaS preferred)

Preferred

• Experience in multi-tenant SaaS infrastructure scaling.
• Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.

Role & Responsibilities

We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.

Key Responsibilities:

• Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
• Build and optimize CI/CD pipelines to support rapid release cycles.
• Manage containerization & orchestration (Docker, Kubernetes).
• Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
• Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
• Drive cloud security automation (IAM, SSL, secrets management).
• Partner with engineering teams to embed DevOps into SDLC.
• Troubleshoot production issues and drive incident response.
• Support multi-tenant SaaS scaling strategies.

Ideal Candidate

• 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
• Strong expertise in AWS, Azure, or GCP.
• Strong expertise in LINUX Administration.
• Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
• Proficient in Terraform/Ansible/CloudFormation.
• Strong scripting skills (Python, Bash).
• Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
• Strong grasp of cloud security best practices.

ROLES AND RESPONSIBILITIES:

• Plan, schedule, and manage all releases across product and customer projects.
• Define and maintain the release calendar, identifying dependencies and managing risks proactively.
• Partner with engineering, QA, DevOps, and product management to ensure release readiness.
• Create release documentation (notes, guides, videos) for both internal stakeholders and customers.
• Run a release review process with product leads before publishing.
• Publish releases and updates to the company website release section.
• Drive communication of release details to internal teams and customers in a clear, concise way.
• Manage post-release validation and rollback procedures when required.
• Continuously improve release management through automation, tooling, and process refinement.

IDEAL CANDIDATE:

• 3+ years of experience in Release Management, DevOps, or related roles.
• Strong knowledge of CI/CD pipelines, source control (Git), and build/deployment practices.
• Experience creating release documentation and customer-facing content (videos, notes, FAQs).
• Excellent communication and stakeholder management skills; able to translate technical changes into business impact.
• Familiarity with SaaS, iPaaS, or enterprise software environments is a strong plus.

PERKS, BENEFITS AND WORK CULTURE:

• Competitive salary package.
• Opportunity to learn from and work with senior leadership & founders.
• Build solutions for large enterprises that move from concept to real-world impact.
• Exceptional career growth pathways in a highly innovative and rapidly scaling environment.

We are seeking an experienced Operations Lead to drive operational excellence and lead a dynamic team in our fast-paced environment. The ideal candidate will combine strong technical expertise in Python with proven leadership capabilities to optimize processes, ensure system reliability, and deliver results.

Key Responsibilities

• Team & stakeholder leadership - Lead 3-4 operations professionals and work cross-functionally with developers, system administrators, quants, and traders

• DevOps automation & deployment - Develop deployment pipelines, automate configuration management, and build Python-based tools for operational processes and system optimization

• Technical excellence & standards - Drive code reviews, establish development standards, ensure regional consistency with DevOps practices, and maintain technical documentation

• System operations & performance - Monitor and optimize system performance for high availability, scalability, and security while managing day-to-day operations

• Incident management & troubleshooting - Coordinate incident response, resolve infrastructure and deployment issues, and implement automated solutions to prevent recurring problems

• Strategic technical leadership - Make infrastructure decisions, identify operational requirements, design scalable architecture, and stay current with industry best practices

• Reporting & continuous improvement - Report on operational metrics and KPIs to senior leadership while actively contributing to DevOps process improvements

Qualifications and Experience

• Bachelor's degree in Computer Science, Engineering, or related technical field
• Proven experience of at least 5 years as a Software Engineer including at least 2 years as a DevOps Engineer or similar role, working with complex software projects and environments.
• Excellent knowledge with cloud technologies, containers and orchestration.
• Proficiency in scripting and programming languages such as Python and Bash.
• Experience with Linux operating systems and command-line tools.
• Proficient in using Git for version control.

Good to Have

• Experience with Nagios or similar monitoring and alerting systems
• Backend and/or frontend development experience for operational tooling
• Previous experience working in a trading firm or financial services environment
• Knowledge of database management and SQL
• Familiarity with cloud platforms (AWS, Azure, GCP)
• Experience with DevOps practices and CI/CD pipelines
• Understanding of network protocols and system administration

Why You’ll Love Working Here

We’re a team that hustles—plain and simple. But we also believe life outside work matters. No cubicles, no suits—just great people doing great work in a space built for comfort and creativity.

Here’s what we offer:

💰 Competitive salary – Get paid what you’re worth.

🌴 Generous paid time off – Recharge and come back sharper.

🌍 Work with the best – Collaborate with top-tier global talent.

✈️ Adventure together – Annual offsites (mostly outside India) and regular team outings.

🎯 Performance rewards – Multiple bonuses for those who go above and beyond.

🏥 Health covered – Comprehensive insurance so you’re always protected.

⚡ Fun, not just work – On-site sports, games, and a lively workspace.

🧠 Learn and lead – Regular knowledge-sharing sessions led by your peers.

📚 Annual Education Stipend – Take any external course, bootcamp, or certification that makes you better at your craft.

🏋️ Stay fit – Gym memberships with equal employer contribution to keep you at your best.

🚚 Relocation support – Smooth move? We’ve got your back.

🏆 Friendly competition – Work challenges and extracurricular contests to keep things exciting.

We work hard, play hard, and grow together. Join us.

(P.S. We hire for talent, not pedigree—but if you’ve worked at a top tech co or fintech startup, we’d love to hear how you’ve shipped great products.)

We are looking for two Senior DevOps Engineer to join our Mumbai-based infrastructure team for a critical on-premises deployment project. This role is focused on transforming manual, legacy deployment practices into structured, secure, and compliant processes within a Windows-first, latency-sensitive environment.

The successful candidate will drive the creation of SOPs, deployment pipelines (without containerization), and a staging environment to support a hybrid stack of ASP.NET MVC (.NET), MS SQL Server (replication mode), and Java microservices with MySQL. This position requires on-site presence in Mumbai due to regulatory and infrastructure constraints and will play a key role in ensuring compliance with SEBI, RBI, PFMI, and IOSCO standards.

Key responsibility would be to lead deployment modernization efforts in a secure, on-premises environment based in Mumbai. The role involves working with legacy Windows infrastructure, ASP.NET MVC apps, MS SQL replication, and manual deployment processes. No containerization or CI/CD tools are in place, so we’re looking for someone who can establish automation and structure from the ground up.

Mandatory: On-site availability in Mumbai, strong experience with manual Windows-based deployments, regulatory compliance awareness (SEBI/RBI/PFMI).

Duration: 3-6 months | Immediate start

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.

Job Description

Our Mission 

Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services and to make it a joy for all stakeholders to work with us. We function as a full stakeholder in business, offering a consulting-led approach with an integrated portfolio of technology-led solutions that encompass the entire Enterprise value chain.

Our Customer-centric Engagement Model defines how we engage with you, offering specialized services and solutions that meet the distinct needs of your business.

Our Culture 

Culture forms the core of our foundation and our effort towards creating an engaging workplace has resulted in Infra360 Solution Pvt Ltd.

Our Tech-Stack:

• Azure DevOps, Azure Kubernetes Service, Docker, Active Directory (Microsoft Entra)
• Azure IAM and managed identity, Virtual network, VM Scale Set, App Service, Cosmos
• Azure, MySQL Scripting (PowerShell, Python, Bash), 
• Azure Security, Security Documentation, Security Compliance, 
• AKS, Blob Storage, Azure functions, Virtual Machines, Azure SQL
• AWS - IAM, EC2, EKS, Lambda, ECS, Route53, Cloud formation, Cloud front, S3
• GCP - GKE, Compute Engine, App Engine, SCC
• Kubernetes, Linux, Docker & Microservices Architecture
• Terraform & Terragrunt
• Jenkins & Argocd
• Ansible, Vault, Vagrant, SaltStack
• CloudFront, Apache, Nginx, Varnish, Akamai
• Mysql, Aurora, Postgres, AWS RedShift, MongoDB
• ElasticSearch, Redis, Aerospike, Memcache, Solr
• ELK, Fluentd, Elastic APM & Prometheus Grafana Stack
• Java (Spring/Hibernate/JPA/REST), Nodejs, Ruby, Rails, Erlang, Python

What does this role hold for you…??

• Infrastructure as a code (IaC)
• CI/CD and configuration management
• Managing Azure Active Directory (Entra)
• Keeping the cost of the infrastructure to the minimum
• Doing RCA of production issues and providing resolution
• Setting up failover, DR, backups, logging, monitoring, and alerting
• Containerizing different applications on the Kubernetes platform
• Capacity planning of different environments infrastructure
• Ensuring zero outages of critical services
• Database administration of SQL and NoSQL databases
• Setting up the right set of security measures

Requirements

Apply if you have… 

• A graduation/post-graduation degree in Computer Science and related fields
• 2-4 years of strong DevOps experience in Azure with the Linux environment.
• Strong interest in working in our tech stack
• Excellent communication skills
• Worked with minimal supervision and love to work as a self-starter
• Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
• Experience with version control systems like Git
• Understanding of Azure cloud computing services and cloud computing delivery models (IaaS, PaaS, and SaaS)
• Strong scripting or programming skills for automating tasks (PowerShell/Bash)
• Knowledge and experience with CI/CD tools: Azure DevOps, Jenkins, Gitlab etc.
• Knowledge and experience in IaC at least one (ARM Templates/ Terraform)
• Strong experience with managing the Production Systems day in and day out
• Experience in finding issues in different layers of architecture in a production environment and fixing them
• Experience in automation tools like Ansible/SaltStack and Jenkins
• Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
• Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
• Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
• Experience in logging tools Like ELK/Loki.
• Experience in using Microsoft Azure Cloud services

If you are passionate about infrastructure, and cloud technologies, and want to contribute to innovative projects, we encourage you to apply. Infra360 offers a dynamic work environment and opportunities for professional growth. 

Interview Process

Application Screening=>Test/Assessment=>2 Rounds of Tech Interview=>CEO Round=>Final Discussion

​

Position Summary

Cloud Engineer helps to solutionize, enable, migrate and onboard clients to a secure cloud
platform, which offload the heavy lifting for the clients so that they can focus on their own business
value creation.

Job Description

• Assessing existing customer systems and/or cloud environment to determine the best migration approach and supporting tools used
• Build a secure and compliant cloud environment, with a proven enterprise operating model, on-going cost optimisation, and day-to-day infrastructure management
• Provide and implement cloud solutions to reduce operational overhead and risk, and automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support their infrastructure
• Collaborate with internal service teams to meet the clients’ needs for their infrastructure and application deployments
• Troubleshoot complex infrastructure deployments, recreate customer issues, and build proof of concept environments that abide by cloud-best-practices & well architecture frameworks
• Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
• Work on critical, highly complex customer problems that will span across multiple cloud platforms and services
• Identify and drive improvements on process and technical related issues. Act as an escalation point of contact for the clients
• Drive clients meetings & communication during reviews

Requirement:

• Degree in computer science or a similar field.
• At least 2 year of experience in the field of cloud computing.
• Experience with CI/CD systems.
• Strong in Cloud services
• Exposure to AWS/GCP and other cloud-based infrastructure platforms
• Experience with AWS configuration and management – EC2, S3, EBS, ELB, IAM, VPC, RDS, CloudFront etc
• Exposure in architecting, designing, developing, and implementing cloud solutions on AWS platforms or other cloud server such as Azure, Google Cloud
• Proficient in the use and administration of all versions of MS Windows Server
• Experience with Linux and Windows system administration and web server configuration and monitoring
• Solid programming skills in Python, Java, Perl
• Good understanding of software design principles and best practices
• Good knowledge of REST APIs
• Should have hands-on experience in any deployment orchestration tool (Jenkins, Urbancode, Bamboo, etc.)
• Experience with Docker, Kubernetes, and Helm charts
• Hands on experience in Ansible and Git repositories
• Knowledge in Maven / Gradle
• Azure, AWS, and GCP certifications are preferred.
• Troubleshooting and analytical skills.
• Good communication and collaboration skills.

Role Purpose:

As a DevOps ,  You should be strong in both the Dev and Ops part of DevOps. We are looking for someone who has a deep understanding of systems architecture, understands core CS concepts well, and is able to reason about system behaviour rather than merely working with the toolset of the day. We believe that only such a person will be able to set a compelling direction for the team and excite those around them. 

If you are someone who fits the description above, you will find that the rewards are well worth the high bar. Being one of the early hires of the Bangalore office, you will have a significant impact on the culture and the team; you will work with a set of energetic and hungry peers who will challenge you, and you will have considerable international exposure and opportunity for impact across departments.

Responsibilities

1. Deployment, management, and administration of web services in a public cloud environment
2. Design and develop solutions for deploying highly secure, highly available, performant and scalable services in elastically provisioned environments
3. Design and develop continuous integration and continuous deployment solutions from development through production
4. Own all operational aspects of running web services including automation, monitoring and alerting, reliability and performance
5. Have direct impact on running a business by thinking about innovative solutions to operational problems
6. Drive solutions and communication for production impacting incidents
7. Running technical projects and being responsible for project-level deliveries
8. Partner well with engineering and business teams across continents

Required Qualifications

1. Bachelor’s or advanced degree in Computer Science or closely related field
2. 4 - 6 years professional experience in DevOps, with at least 1/2 years in Linux / Unix
3. Very strong in core CS concepts around operating systems, networks, and systems architecture including web services
4. Strong scripting experience in Python and Bash
5. Deep experience administering, running and deploying AWS based services
6. Solid experience with Terraform, Packer and Docker or their equivalents
7. Knowledge of security protocols and certificate infrastructure.
8. Strong debugging, troubleshooting, and problem solving skills 
9. Broad experience with cloud hosted applications including virtualization platforms, relational and non relational data stores, reverse proxies, and orchestration platforms
10. Curiosity, continuous learning and drive to continually raise the bar
11. Strong partnering and communication skills

Preferred Qualifications

1. Past experience as a senior developer or application architect strongly preferred.
2. Experience building continuous integration and continuous deployment pipelines
3. Experience with Zookeeper, Consul, HAProxy, ELK-Stack, Kafka, PostgreSQL.
4. Experience working with, and preferably designing, a system compliant to any security framework (PCI DSS, ISO 27000, HIPPA, SOC 2, ...)
5. Experience with AWS orchestration services such as ECS and EKS.
6. Experience working with AWS ML pipeline services like AWS Sagemak