Tech Support Engineer

About Ampera

Ampera builds enterprise-grade AI platforms that sit at the intersection of large-scale data systems, intelligent orchestration, and applied AI.

Our products help Fortune 1000 companies optimize operations, manage risk, and unlock decision intelligence using AI, LLMs, and agentic workflows.

Role Overview

We are looking for a strong Full Stack Engineer who has built production-grade enterprise applications, worked with large datasets, and is excited about integrating AI systems and LLM-powered workflows into real-world platforms.

This is not a UI-only or API-only role.

You’ll own end-to-end system design, from frontend experiences to backend orchestration and AI integration.

What You’ll Work On

• Enterprise web platforms used by analysts, admins, and leadership
• High-scale data-intensive applications (query orchestration, risk intelligence, estimation engines)
• AI-augmented workflows (LLMs, agents, optimizers, explainability layers)
• Secure, governed, multi-tenant systems with role-based access

Key Responsibilities

Full Stack Development

• Design and build scalable web applications (frontend + backend)
• Develop API-first backend services for enterprise workflows
• Build admin dashboards, analyst workflows, and decision-ready UIs
• Ensure performance, reliability, and maintainability at scale

Backend & Data Systems

• Work with large-scale relational databases (Azure Synapse, Redshift, Snowflake, PostgreSQL, SQL Server, etc.)
• Design data models for high-volume, analytical workloads
• Implement caching, orchestration, background processing, and async workflows
• Integrate with enterprise systems (identity, BI tools, data platforms)

AI / LLM Integration

• Integrate LLMs (OpenAI, Azure OpenAI, etc.) into production systems
• Build AI-powered services:
• Query optimization
• Risk scoring & explainability
• Estimation & prediction workflows
• Implement agentic AI patterns (multi-step reasoning, tool-using agents, orchestration)
• Work closely with ML engineers to productionize AI models

Enterprise Readiness

• Implement RBAC, audit logging, governance, and guardrails
• Design systems with security, compliance, and observability in mind
• Contribute to CI/CD pipelines, deployments, and production monitoring

Required Skills & Experience

Core Engineering

• 4–8+ years of experience as a Full Stack Engineer
• Strong backend experience with Python (FastAPI preferred) or equivalent
• Solid frontend experience with React / modern JS frameworks
• Strong understanding of REST APIs, async processing, microservices

Data & Systems

• Hands-on experience with large databases and complex schemas
• Strong SQL skills and experience optimizing queries
• Experience building enterprise-grade, data-heavy applications

AI / Modern Stack

• Practical experience integrating LLMs or AI services into applications
• Familiarity with:
• Prompting & structured outputs
• AI evaluation & guardrails
• Explainability and risk-aware AI
• Exposure to agentic AI frameworks or multi-step AI workflows is a big plus

Nice-to-Have (Strong Differentiators)

• Experience building AI-powered SaaS or internal enterprise platforms
• Background in analytics, risk systems, finance, supply chain, or operations
• Experience with Redis, message queues, background workers
• Familiarity with Azure / AWS, containerization, Kubernetes
• Ability to translate business problems → system design

What We Look For (Beyond Skills)

• Strong systems thinking — you see the whole picture
• Comfortable operating in ambiguous, zero-to-one builds
• Ability to reason about scale, cost, and enterprise constraints
• Builder mindset — you ship, iterate, and own outcomes

Why Join Ampera

• Work on real enterprise AI platforms, not demos or chatbots
• Exposure to LLMs, agentic AI, and applied AI at scale
• High ownership, senior-heavy team, minimal bureaucracy
• Opportunity to shape core architecture and AI strategy
• 
  

Logistics:

- Daily freight rate Update to concerned departments.

- Negotiation of Ocean freight rate and arrange Quotation

- Booking Vessel and Container

- Daily Shipment status updation on excel sheet

- Monitoring the Lift on and Lift out of containers

- Monitoring daily Containers stuffing

- Monitoring the movement of export documents

- Co-ordination with operations team, CHA and Forwarder

- Tracking the shipment till delivery at destination

- Third party agency certifications & coordination

- Monitor freight & transportation invoices & coordinate on the same with Accounts department, CHA,

Forwarder, Vendors

- Reporting and tracking additional local charges

- Handling trouble shooting situations

- Miscellaneous routine tasks

- Follow up with Forwarders for release of D.O & container bookings etc.

- Prepare and maintain daily/Weekly & Monthly MIS Report

Reporting/Filing:

Conduct periodic reporting of all activities

- Manage documentation, filing, and record-keeping

Ad-hoc Activities:

- Assist in Ad-hoc activities

- Preparing reports - as required by Reporting Manager / Directors/ MD

- Develop and update Standard Operating Procedures (SOPs)

- Periodic logistics related visits, & meeting with vendors, CHA, forwarders as & when required by Reporting

Manager for smooth work

Working Relationship:

- External: Customers, Suppliers, and Service Providers

- Internal: Directors, Managing Director Reporting Manager, Assistant, employees from other departments, and

colleagues within the same department

KNOWLEDGE & EXPERIENCE

List educational requirements to qualify for

this position, including Specific Degrees,

Technical Training, Post-High School Course

Work, Field of Study, etc. Any licenses/

Certifications

- Sex: Male

- Age: 25-40 years

- Qualification: Any Graduate and Diploma holder

-

Ideal Experience/ Knowledge

Please list any other key attributes such as

knowledge, skills, or abilities crucial to

fulfilling the position’s duties.

- Post Qualification Experience: 4-5 Years

- Industry Experience: Shipping Line/ Forwarder/CHA

- Advanced skills in Excel and MS Office

- Ability to provide accurate and timely reports to the Reporting Manager and

Directors Experience in implementing company policies and procedures

- Skilled in document management and official correspondence

- Strong communication skills · Excellent interpersonal abilities, with

experience interacting with various levels of staff

- Effective time management and reporting skills

- Strong attention to detail

Job Description:

We are looking for enthusiastic and confident freshers to join our IT Sales team. This role involves learning about cybersecurity solutions, conducting product demos, interacting with potential clients, and supporting sales growth.

Key Responsibilities:

• Assist in identifying sales opportunities
• Conduct product demonstrations with guidance
• Engage with clients to understand their needs
• Support the sales team in daily operations

Experience: 2·4years

location: - Worli ,Mumbai (Hybrid}

Salary/rate: Open to discuss

Designation: Currently, we are scouting for Business Development champions

About us:

Qrata is a talent start-up that partners with fast-moving digital companies globally to scale their teams. Since 2016, We has served over 100 funded start-ups globally (some unicorns tool) and hire teams in the spaces of engineering. growth, design, and product Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive workplace.

 Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest-growing start-ups using Qrata’s talent marketplaces. To sign-up please visit Qrata: https://www.qrata.co/

About the role:

We are looking for a resilient, empathic business development executive to contribute to the growth of our company.

Job Responsibilities:

• Identify and develop new business opportunities through networking, industry knowledge, current expertise and existing contacts
• Responsible for developing a database of qualified leads.
• Actively seek out new sales opportunities through networking and social media.
• Lead Generation through various portals like Upwork, LinkedIn, Google, etc.
• Proposal Drafting Planning and Overseeing New Marketing Initiatives..
• Proactively initiate contact with potential clients
• Set up meetings with potential clients and understand their requirements.
• Preparing and delivering presentations to potential new clients.
• Communicating with clients via email, virtual conferencing, or Telephone Calling.
• Build and maintain good relationship with existing clients in order to facilitate repeat business
• Persuade clients sign search contracts on exclusive and/or retainer basis
• Assist clients in formulating their expectation and contractual requirement in order for the appropriate candidates to be suitably matched with the role
• Work together with the internal researchers to match the candidates to the profile and create a shortlist
• Professionally present a candidate shortlist to the client
• The candidate is expected to conduct regular face-to-face meetings with the clients and undertake networking activities.

Candidate must be from Recruitment Agency/Firm with minimum 2 years of experience in Business Development for Permanent & Executive Search Positions.

·        A self-starter with desire for success who can spot new opportunities

·        Proven record in business development

·        Driven individual motivated by sales results

·        Excellent communication skills: written, verbal and listening

·        Organised, Presentable and confident

About the Company

Nutrabay is the largest health & nutrition store in India. Our vision is to keep growing, having a sustainable business model and continue to be the market leader in this segment by launching many innovative products. We are proud to have served over 1 million customers uptill now and our family is constantly growing.

We have built a complex and high converting eCommerce system and our monthly traffic has grown to a million. We are looking to build a visionary and agile team to help fuel our growth and contribute towards further advancing the continuously evolving product.

Funding:

We raised $5 Million in a Series A funding round led by RPSG Capital Ventures, with participation from Kotak Alternate Asset Managers

Responsibilities:

• Driving the Digital Product Development for Nutrabay, in an analytical and structured way across platforms (Web, Mobile & App).
• Driving various growth initiatives at Nutrabay such as partner platforms and modules..
• Owning various modules such as affiliate management systems, referral and loyalty and evolve them in line with business objectives and consumer effectiveness
• Create simple and effective product documentation including Product Requirement Docs(PRD’s), Research Docs, Sprint Reviews etc. ensuring seamless transition of features and tasks between cross-functional teams.
• Ensuring timely product sprints and removing any bottlenecks that could hinder the development sprints.
• Tracking features success via success metrics through the month post every feature/module launch and update.
• Ideate Product features & drive iterations based on qualitative and quantitative user feedback.
• Designing workflows and wireframes for digital internal & external modules while ensuring a high-class User Experience(UX) on web and mobile.
• Work closely with engineers to ship features and product improvements.
• Ensure prioritization, timely execution, quality, resolving issues faced during operationalization and ensuring success metrics are met.
• You should understand, track and optimize the product journey for buyers based on data.
• Collaborate with internal stakeholders in support, marketing, sales and business to develop launch strategy, product messaging and training
• Identify market opportunities and contribute to the product vision and business strategy.

About you:

• Have 2-3 years of experience ideally working on Consumer-Facing, Large-Scale growth products.
• Have worked or know at least 50% of the E-Commerce modules listed below:
• Orders Management Systems
• CRM & Omni-channel Automations such as Moengage, Clevertap etc
• Gift Cards
• Affiliate Programs
• Personalisation & Recommendation Systems
• Loyalty Management Systems
• Are a fast learner and comfortable teaching yourself new skills and can thrive in a complex and fast-paced environment.
• Are Analytical and data-driven, you love digging into the data to understand what’s happening and define & measure success on every project.
• You possess basic wireframing and UX understanding so you can create workflows and features that get teams excited.

About Nutrabay:

Nutrabay was born out of a problem that all health and nutrition stores in India could not actually ensure the authenticity of products they deliver as they were all a marketplace. This is not the best situation when you need to ensure 100% authenticity of products as the website selling these never know what the 3rd party seller is actually sending to the customer via their website. This is where we saw a huge problem to be solved. A website that lists no 3rd party seller, no middlemen, fulfills and ships direct to the customer, get certified by all the brands for authentic products and is able to offer comfortable price points at the same time.

Today, we have found huge success in solving this problem. We’re proud of it, and will continue to innovate and bring exciting products that help you become a better version of yourself. Learn more: https://nbay.cc/3424Dz0

Key Responsibilities:

●     Conduct individual counselling sessions with students to evaluate their career aspirations, interests, skills, and strengths.

●     Offer tailored career guidance, resources, and tactics to assist individuals in making well-informed decisions about their professional journeys.

●     Aid students in formulating and executing effective job search plans, encompassing resume construction, cover letter composition, and interview readiness.

●     Administer and interpret career assessments to provide clients with valuable insights into their strengths, personality traits, and suitable career options.

●     Stay current with industry trends, labour market information, and emerging job opportunities to provide informed advice to clients.

●     Visit government schools to deliver career guidance to students and be open to community visits.

●     Develop and conduct workshops, webinars, or seminars on topics related to careers, such as networking, job search strategies, and professional development.

●     Maintain precise and confidential client records, ensuring compliance with applicable privacy regulations.

●     Collaborate with team members and external partners to deliver comprehensive career support services.

●     Possess a solid understanding of the vocational and professional career landscape in Uttar Pradesh.

●     Demonstrate awareness of ground-level career awareness in India.

Qualifications:

●     Bachelor's degree in [relevant fields, e.g., Education, Sociology, Counselling, Psychology, Social Work and Human Resources]  (Master's degree is also preferred).

●     Proficiency in Odia, Hindi and English is a must.

●     Proven experience in career counselling or related roles, with a track record of helping clients achieve their career goals.

●     Strong knowledge of career development theories, job search strategies, and employment trends.

●     Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.

●     Proficiency in using career assessment tools and resources.

●     Familiarity with relevant software and technology, including Microsoft Office Suite and career management platforms.

●     Certification in career counselling or a related field (e.g., National Certified Counselor, Certified Career Development Facilitator) is a plus.

Other details:

·    Work week: Monday to Saturday

·    Work timings: 10 a.m. to 6:30 p.m.

·    Remuneration: INR 15,000/- to INR 25,000/- per month (including a fixed remuneration and a variable bonus at 9:1 ratio along with 10% TDS deduction) + travel allowances as per HR policy.

·    Contract duration: 10 months (with a potential extension of 2 years subject to performance)

·    Legality of employment: Consultant

·    Available joining dates: 1st May 2024 or 15th May 2024

·    Having a laptop is mandatory for this role

What you need to have: