C++ Developer

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in

2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates

like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

CAW We are looking for a Application Support Engineer to lead customer onboarding, deployments, and production support on the platform. This role sits at the intersection of engineering, customer success, and product and requires strong technical depth combined with excellent skills. You will work directly with enterprise customers to ensure fast, reliable deployments and long-term technical success. This is not a traditional support role; it's a high-ownership, hands-on techno-support and deployment engineering role.

The candidate will have responsibilities across the following functions:

Customer Deployment and Onboarding:

● Own end-to-end deployment of our platform for enterprise customers. ● Configure integrations, workflows, and environment-specific setups.

● Drive fast go-live and post-deployment stabilization.

Customer Interaction and Requirement Gathering:

● Act as the primary technical point of contact for customers.

● Understand customer business flows, data needs, and system constraints.

● Translate requirements into clear technical inputs for Product and Engineering teams.

Production Support (L1 and L2):

● Handle L1/L2 production support for customer-reported issues.

● Debug data, integration, performance, and infrastructure issues.

● Act as a technical escalation point during critical incidents.

Data and ETL Support:

● Understand and troubleshoot ETL pipelines and data workflows.

● Support ingestion, transformation, validation, and reconciliation of data.

● Work with APIs, databases, and file-based integrations.

Product Feedback and Documentation:

● Share real-world customer feedback, gaps, and edge cases with Product teams.

● Create deployment guides, runbooks, and internal documentation.

Requirements:

● 4-8 years of experience in customer-facing technical roles.

● Strong understanding of ETL pipelines and data workflows.

● Experience working with AWS, GCP, or Azure cloud environments.

● Knowledge of cloud networking fundamentals.

● Knowledge of Java, Spring Boot, Python, and Postgres is a must.

● Familiarity with SQL, APIs, monitoring, and logging tools.

● Strong troubleshooting and problem-solving skills.

● Excellent written and verbal communication skills.

● Experience with SaaS, FinTech, or enterprise platforms.

● Prior roles in Solutions Engineering, Deployment Engineering, or Technical Support (L2/L3).

● Startup or high-growth environment experience.

● Effective Communication: Clear and precise communication to collaborate effectively across teams.

● Curiosity and Growth: A proactive learner with a passion for continuous improvement and innovation.

About CAW Studios

CAW Studios is a Product Engineering Company of 150+ geeks.

We have built these products - Interakt, CashFlo, KaiPulse, and FastBar. And we still run their complete engineering.

We are part of the engineering teams for Haptik, EmailAnalytics, GrowthZone, Reliance General Insurance, and KWE Logistics.

We are obsessed with automation, DevOps, OOPS, and SOLID. We are not into one tech-stack - we are into solving problems.

Find us: https://goo.gl/maps/dvR6L26JUa42

Website: https://www.caw.tech/

Relationship Manager – Insurance Sales.

1. Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 
2. Achieving Sales Target
3. Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 
4. Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 
5. Building and maintaining strong relationships with agents, providing support and addressing their needs. 
6. Tracking agent performance, identifying areas for improvement.
7. Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 
8. Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 

1. Required skills
2. Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry
3. Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
4. Basic computer knowledge and statistical analysis

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

should know share accounting, fin accounting, margin accounting, full knowledge of accounting working

• Establishing checks and balances for smooth execution
• Liaisoning with the designers for clarifications. approvals and sign offs
• Submitting pricing proposals and production cost estimates
• Calculating the production costs and sharing this with the Manufacturing Head for execution to further deal with external/ internal vendors/ stakeholders
• Creating of the production plan. This exercise would be conducted in partnership with the Designers and the Business Head of the company
• Ensuring alignment on the production plan with concerned stakeholders in the manufacturing team
• Ensuring that execution is as per the launch plan
• Ordering fabric, ensuring its availability in house (as per schedule) and verifying the quantity received vis--vis the order
• Authorizing if the fabric can be used for manufacturing or not
• Setting up stringent and robust processes to ensure quality assurance of the raw materials (mainly fabric) at the source of printing /weaving
• Benchmarking the company's products, samples and accessories with others in the industry and submitting competitor analysis to the designers and Business Head

Desired Candidate Profile

• MBA/ Masters in Supply Chain/ Planning
• Prior experience as a Merchandising Head in the apparel sector
• 10+ years of relevant experience (preferable)
• Strong Planning skills
• Analytical aptitude
• Customer FIRST Mindset
• Excellent communication Skills
• Strong interpersonal Skills
• Adept at stakeholder management
• Technology Mindset
• Exposure to process automation
• People management ability
• Strong prioritization and organizing skills
• Ability to get work done through others
• Ability to multitask    

• Design, create, test, and maintain data pipeline architecture in collaboration with the Data Architect.
• Build the infrastructure required for extraction, transformation, and loading of data from a wide variety of data sources using Java, SQL, and Big Data technologies.
• Support the translation of data needs into technical system requirements. Support in building complex queries required by the product teams.
• Build data pipelines that clean, transform, and aggregate data from disparate sources
• Develop, maintain and optimize ETLs to increase data accuracy, data stability, data availability, and pipeline performance.
• Engage with Product Management and Business to deploy and monitor products/services on cloud platforms.
• Stay up-to-date with advances in data persistence and big data technologies and run pilots to design the data architecture to scale with the increased data sets of consumer experience.
• Handle data integration, consolidation, and reconciliation activities for digital consumer / medical products.

Job Qualifications:

• Bachelor’s or master's degree in Computer Science, Information management, Statistics or related field
• 5+ years of experience in the Consumer or Healthcare industry in an analytical role with a focus on building on data pipelines, querying data, analyzing, and clearly presenting analyses to members of the data science team.
• Technical expertise with data models, data mining.
• Hands-on Knowledge of programming languages in Java, Python, R, and Scala.
• Strong knowledge in Big data tools like the snowflake, AWS Redshift, Hadoop, map-reduce, etc.
• Having knowledge in tools like AWS Glue, S3, AWS EMR, Streaming data pipelines, Kafka/Kinesis is desirable.
• Hands-on knowledge in SQL and No-SQL database design.
• Having knowledge in CI/CD for the building and hosting of the solutions.
• Having AWS certification is an added advantage.
• Having Strong knowledge in visualization tools like Tableau, QlikView is an added advantage
• A team player capable of working and integrating across cross-functional teams for implementing project requirements. Experience in technical requirements gathering and documentation.
• Ability to work effectively and independently in a fast-paced agile environment with tight deadlines
• A flexible, pragmatic, and collaborative team player with the innate ability to engage with data architects, analysts, and scientists

• Looking for someone Smart, having a great personality, effective communication skills, and new-age Human Experience & Engagement Accelerator skills.
• Some who really loves this role and are excited about making people's life easier at work.
• Some regularly learn and make necessary changes that add value to their responsibility & outcomes.

What you will be doing:

• Opportunity to Spearhead and drive the people's strategy in synergy with business strategy.
• Contributing to Designing the organizational structure and makes required changes to support the required talent demand and engaging in making them effective for smooth operations as per business plan.
• Building employer branding, running community activities & operations thus attracting & retaining great talent and controlling potential risks and attrition.
• Forecasting talent requirements and overseeing hiring.
• Conceptualizing, strategizing & driving Employee Engagement
• Work closely with all functions & business units to address employee issues and resolving them proactively
• Building a great culture and making the Organization a Great Place to Work.
• Leading and leveraging Human Resourcing processes within the business (Performance Management, Salary Planning/Reward Management, Succession Planning, and Talent Management).
• Responsible for Handling Entire HR Operations.
• Lead the leadership development interventions in line with future talent strategy.
• Analyzing compensation policies, government regulations, and prevailing wage/salary rates for developing competitive compensation plans and maintaining an equitable compensation system; implementing rewards & recognition programs
• Develop and implement innovative engagement schemes and Human Resourcing interventions to achieve and sustain the highest engagement score.
• Ensure all back-end HR operational processes are managed well in terms of TAT, accuracy, frequency & compliance leading to seamless service delivery.