Desktop support Engineer

Hello,

 

Greetings for the day !!!

 

Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!

 

Position: Customer Success Associate

 

Why Work with Us:

· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.

· Shape-Up your career by working with young and supportive teams and peers!

· Innovation and Creativity is all that matters!

· Experience and understand the various aspects of the video marketing industry.

· Friendly Policies, good competitive salaries, team outings and what not!

 

Job Description:

• We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
• This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
• You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
•  

Job Responsibilities:

· Having a proactive customer support approach

· Testing product features as assigned

· Build & strengthen customer relationships

· Manage incoming chats, emails and handle appropriate follow-up calls and emails

· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction

· Demonstrate the value of the platform to our customers every day by providing amazing customer support

· Maintain existing customer success metrics and data as directed

 

Job Requirements:

· Excellence at Googling stuff and spoken English

· Ability to meet deadlines and decent depth of thought process

· Capable of operating without much supervision while still producing results

· Not being camera shy and great presentation skills

· Motivation to pursue customer success as a career

· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding

· Technical understanding and ability to troubleshoot and resolve technical problems

 

Experience: 2+ years

Senior Java Developer with Spring Boot, Kafka, and Kubernetes

Technical Skills: Java Technologies 

If you love using your words to craft stories, paint people’s imaginations and make compelling arguments, here is why you should join Pichkaari.

Who are we?

We are a multi-disciplinary communication design studio. We are a closely knit team of hard-working and passionate makers, specializing in delivering designs that are unique, stunning and that strike an immediate chord with the required audience.

With crystal clear communication being the backbone of all our projects, we deliver the most effective solutions by:

• Obsessing over the teeny-weeny specifics and intricacies of communication design
• Bringing fearless originality to the table
• Trusting our instincts
• And striving to incorporate the highest level of quality and intuitiveness in everything we do

The ideal candidate is a creative team player, talented wordsmith, and grammar sleuth. You will be responsible for developing marketing and communications content that is compelling and impactful.

Responsibilities

• Collaborate with internal partners to interpret project briefs and develop relevant concepts
• Write clear, compelling and creative copy
• Use SEO principles to maximize copy’s reach
• Ensure that all deliverables are proofed before publishing
• Ideate for and contribute towards a strategy for marketing campaigns

 

Qualifications

• 2+ years of marketing or copywriting experience
• Excellent written and verbal communication skills
• Highly organized with excellent attention to detail

What is Vyapar?

Vyapar is a SaaS-Based Startup Company located at HSR layout, Sector 1, Bangalore. Recently we have completed SERIES B funding of 200+ Cr where our lead investors are Indiamart & Westbridge Capital.

Who uses Vyapar?

Vyapar is a Billing, accounting, inventory management & Online Store software used by almost every
type of businesses in India, be it Manufacturers, Distributors & Retailers.
What is the role about?

Job description
● Call Customer within 2 hours of Lead assignment and take appointment for Demo of SaaS
● Provide Detailed Demo to Customer and clarify doubts based on the business use case
● Engage, Follow Up and Sale subscription for SaaS
● Following Sales SOP.

Desired Candidate Profile
● Self-motivated with good communication skills, negotiation skills and zeal to perform.
● Fluent in Hindi and English language

Perks & Benefits
● Medi claim, Gratuity, sales incentive, attendance incentive.

Are you a high-performing, collaborative, results oriented and technologically savvy person who is keen on sales in the digital industry? Then this highly visible role is for you!

Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.

 

What you need to have:

Your responsibilities will include:

• Developing and executing a results-driven, multi-platform communications strategy and plan in line with brand vision.
• Creating and managing all marketing materials and collateral in line with brand direction
• Implementing online marketing activities including Social Media.
• Tracking effectiveness of various campaigns and course correcting as required
• Managing communications spend and working with vendors and agencies, to develop supporting assets
• Leading the planning and implementation of PR and initiatives related to the brand
• Key Requirements
• You have a degree in Marketing, Business Administration or related field.
• You have prior experience in a similar role.
• Strong knowledge of content development and SEM.
• A strong network of PR and media contacts would be highly advantageous.
• You have exceptional verbal & written communication skills.
• You have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously.
• You have excellent interpersonal skills and are adept at building relationships with different stakeholders.

Job Responsibilities:

 

Experience: 8 Yrs to 12 Yrs

 

1. Hands-on expertise on performing Application pen testing (Mobile(Android, IOS),networking, web application pen testing),
2. Should worked on IOT,AWS,Application Penetration Testing, Reverse Engineering, source code review, CI/CD Pipeline
3. have done any submission on Bug crowd or Bug Bounty.
4. have developed tools or scripts for web pen test on GitHub.
5. Certified on OSCP
6. Threat Modeling
7. Network scan in stealth mode or simple scan using Nmap and Burp suite

 

Implement security measures which monitor and protect sensitive data and systems from infiltration and cyber-attacks.

 

Developing different ways to solve the existing threats and security issues.

 

Configuring and implementing intrusion detection systems and firewalls.

 

Security product development, testing, and implementation.

 

Responsible for security technology research, penetration testing, and vulnerability scanning.

 

Please follow the below inputs.

 

The shift will starts from 03:00 PM to 12 AM (fixed for few months),

 

 

OSCP certification(Not mandatory, preferable)

 

Below are the primary key skills:

 

Total Application Security Experience:

Total Security Architecture Experience:

IOT(optional)

MOBILE

WEB

AWS(Mandatory)

NETWORKING

THREAT MODELS

 

 

Job Title: Manual Testing Engineer

Work Location: Hyderabad

Experience:6-8 Years

Package:Upto 11 LPA

Notice Period:Immediate Joiners.

Product Based Company

Its a Full Time Opportunity with Our Client

Mandatory Skills:Manual Testing,Database Testing,API Testing

Job Description:

--5+ Years overall hands-on testing experience
--5+ years’ Experience in writing SQL queries and good knowledge in database structures.
--5+ years’ experience in testing API driven systems using tools like Swagger and Postman
--5+ years’ experience to interact across various teams (Onsite/Offshore)
--Proven expertise in engineering best practices in, functional and non-functional testing
--Experience in writing clear, concise, and comprehensive test plans and test cases
--Strong knowledge of software QA methodologies, tools and processes
--Must know how to estimate, prioritize, plan and coordinate testing activities and identify,
record, document thoroughly and track bugs.
--Experience in Adhoc, Smoke, Sanity, Retesting, Regression and Exploratory testing
--Experience working in Agile methodology.
--Review and analyze system / business specifications.
--Work with cross-functional teams to ensure quality throughout the software development
lifecycle.
--Effectively plan and estimate test creation and execution schedules for all products.
--Report bugs and errors to development teams and own end to end delivery of task
--Write complex SQL queries to test backend services.
--Routinely generate and communicate project QA test status reports.
--Identify defects and provide troubleshooting and track progress in Jira .
--Able to communicate with developers, scrum master, Business analysts, QA lead regarding
Defects, blockers.
--Coaching and mentoring other team members as needed.
--Improve the quality of products with continuous regression and exploratory testing.
--Continually update skills by learning new technologies relevant to the role.

Nice to have Technical skills:

--Selenium with Java experience

Rockstars