QA Automation (Contract)

Sr. Staff Engineer Role

We are looking for a customer-obsessed, analytical Sr. Staff Engineer to lead the development

and growth of our Tax Compliance product suite. In this role, you’ll shape innovative digital

solutions that simplify and automate tax filing, reconciliation, and compliance workflows for

businesses of all sizes. You will join a fast-growing company where you’ll work in a dynamic and

competitive market, impacting how businesses meet their statutory obligations with speed,

accuracy, and confidence.

As the Sr. Staff Engineer, You’ll work closely with product, DevOps, and data teams to architect

reliable systems, drive engineering excellence, and ensure high availability across our platform.

We’re looking for a technical leader who’s not just an expert in building scalable systems, but also

passionate about mentoring engineers and shaping the future of fintech.

Responsibilities

● Lead, mentor, and inspire a high-performing engineering team (or operate as a hands-on

technical lead).

● Drive the design and development of scalable backend services using Python/Node.js.

● Experience in Django, FastApi, Task Orchestration Systems.

● Own and evolve our CI/CD pipelines with Jenkins, ensuring fast, safe, and reliable

deployments.

● Architect and manage infrastructure using AWS and Terraform with a DevOps-first mindset.

● Collaborate cross-functionally with product managers, designers, and compliance experts

to deliver features that make tax compliance seamless for our users.

● Set and enforce engineering best practices, code quality standards, and operational

excellence.

● Stay up-to-date with industry trends and advocate for continuous improvement in

engineering processes.

● Experience in fintech, tax, or compliance industries.

● Familiarity with containerization tools like Docker and orchestration with Kubernetes.

● Background in security, observability, or compliance automation.

Requirements

● 8+ years of software engineering experience, with at least 2+ years in a leadership or

principal-level role.

● Deep expertise in Python/Node.js, including API development, performance optimization,

and testing.

● Experience in Event-driven architecture, kafka/rabbitmq like

● Strong experience with AWS services (e.g., ECS, Lambda, S3, RDS, CloudWatch).

● Solid understanding of Terraform for infrastructure as code.

● Proficiency with Jenkins or similar CI/CD tooling.

● Comfortable balancing technical leadership with hands-on coding and problem-solving.

● Strong communication skills and a collaborative mindset.

Department: International Tele Sales

Target Markets: US, Canada, Australia

About the Role:

We are looking for dynamic and persuasive professionals to join our International Sales team as VIP Product Counsellors. This role involves connecting with international clients, understanding their requirements, and offering them tailored solutions for our premium products/services.

Key Responsibilities:

• Engage with potential customers from international markets (US/Canada/Australia) via phone calls.
• Explain product features and benefits in a clear and compelling manner.
• Build strong customer relationships to ensure high conversion rates.
• Follow up on leads and close sales effectively.
• Maintain accurate records of interactions and transactions in the CRM system.
• Adhere to company policies and deliver excellent customer service.

Requirements:

• Gender: Male candidates only (as per role requirement).
• Excellent communication skills in English.
• Prior experience in international sales or BPO voice process preferred.
• Willingness to work in night shifts.
• Goal-oriented with a customer-first mindset.
• Quick learner with a positive attitude.

We are a stealth startup (founded by IIT-IIM alums) building a niche gamified parental community and market place for parents of children aged 0-12 years. We are looking for a CTO/Co-founder who has significant consumer facing app build experience (4+ years app building, 6-7 years overall experience) with comfort around React Native, Java, Node JS, Mango DB etc. Tech leaders from Hyderabad would be given preference (not necessary).

Position: PHP Sr. Software Engineer

Exp: 4-8 Years

Location: Noida,Sec-62

As a PHP developer, you must possess in-depth knowledge of Core PHP concepts with

object-oriented programming, design pattern such as MVC, MVP, writing queries against

popular RDBMS(s), and strong knowledge of front-end technologies including HTML,

JavaScript, and CSS.

Responsibilities:

Analysis of requirements.

Turning requirements into functionalities using PHP, Cake PHP, JavaScript, HTML, & CSS.

Troubleshooting application and code issues.

Updating and altering application features to enhance performance.

PHP Developer Requirements:

A degree in computer science B.Sc. (IT), BCA, MCA, B.E., B.Tech.

Knowledge of PHP web frameworks including Cake PHP, Laravel, Symphony.

Strong Knowledge of front-end technologies including CSS, JavaScript, and HTML.

Understanding of object-oriented PHP programming.

Previous experience creating scalable applications.

Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.

Familiarity with SQL/NoSQL databases.

Good problem-solving skills.

Nice to have:

Knowledge of JIRA, GitHub, AWS Services, Smarty Templates

Responsibilities:

• Be able to interpret marketing and programming strategy to deliver compelling graphics and visuals effects to that strategy;
• Portray diverse storytelling with motion graphics, animation, and/or footage;
• Ability to design Creative Social Media Grids, Packaging, Logo, and Catalogue.
• Produce assets that are both strategically and creatively exceptional;
• Ability to understand and contribute to creative strategy;
• Design or convert storyboards into compelling motion graphics that contain images, typography, and/or audio;
• Design sequentially for animations, from conception to final output;
• Manage priorities and workload effectively to meet expectations and deadlines;
• Work in partnership with strategic and SMO Teams to understand and manage client needs;
• Generate compelling, innovative creative (e.g. trailers, TV spots, digital assets, etc.) for promotional content;
• Demonstrate the ability to create graphic elements as needed, and ensure that the design is in sync with the style guide and brand.

Requirements:

• Minimum 3 years of experience from a well-known agency.
• Possess strong experience in current production and post-production techniques (including Avid and Premiere);
• Expertise in Advance Adobe After-Effects, Adobe Premiere Pro, Photoshop, Corel Draw, Illustrator, and 3D;
• A deep understanding of typography, design elements and principles, and best practices across print and digital;
• Strong creative problem-solving skills;
• Strong understanding of storytelling/narrative structure, pacing, graphics, music, shot selection, and all key aspects of audio-visual content;
• Understanding of print processes and creative production;
• Solid understanding of the art production process;
• Successfully manages time, process, and workflow;
• Superior desktop editing experience a must;

Thank You

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

Job Description:-

We are looking for an IOS developer responsible for the development and maintenance of applications aimed at a range of IOS devices including mobile phones and tablet computers. Your primary focus will be the development of IOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design, and the creation of the quality product is essential.

Responsibilities:-

• Design and build applications for the IOS platform.
• Ensure the performance, quality and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization and automatization.

Skills:-

• Proficient with Objective-C or Swift, and Cocoa touch
• Experience with IOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading and performance tuning.
• Familiarity with RESTful APIs to connect IOS applications to back-end services.
• Knowledge of other web technologies and UI/UX Standards.
• Understanding of Apple's design principles and interface guidelines.
• Knowledge of low-level C-based libraries is preferred.
• Experience with performance and memory tuning with tools such as Instruments and Shark, depending on project needs.
• Familiarity with cloud message APIs and push notifications.
• A knack for benchmarking and optimization.
• Proficient understanding of code versioning tools such as Git, Mercurial or SVN.
• Familiarity with continuous Integration.