QA Engineer (Manual + Automation)

Hi,

PFB the Job Description for Data Science with ML

Type of hire                  : PWD and Non PWD

Employment Type    : Full Time

Notice Period            : Immediate Joiner

Work Days                    : Mon - Fri

About Ampera:

Ampera Technologies, a purpose driven Digital IT Services with primary focus on supporting our client with their Data, AI / ML, Accessibility and other Digital IT needs. We also ensure that equal opportunities are provided to Persons with Disabilities Talent. Ampera Technologies has its Global Headquarters in Chicago, USA and its Global Delivery Center is based out of Chennai, India. We are actively expanding our Tech Delivery team in Chennai and across India. We offer exciting benefits for our teams, such as 1) Hybrid and Remote work options available, 2) Opportunity to work directly with our Global Enterprise Clients, 3) Opportunity to learn and implement evolving Technologies, 4) Comprehensive healthcare, and 5) Conducive environment for Persons with Disability Talent meeting Physical and Digital Accessibility standards

About the Role

We are looking for a skilled Data Scientist with strong Machine Learning experience to design, develop, and deploy data-driven solutions. The role involves working with large datasets, building predictive and ML models, and collaborating with cross-functional teams to translate business problems into analytical solutions.

Key Responsibilities

• Analyze large, structured and unstructured datasets to derive actionable insights.
• Design, build, validate, and deploy Machine Learning models for prediction, classification, recommendation, and optimization.
• Apply statistical analysis, feature engineering, and model evaluation techniques.
• Work closely with business stakeholders to understand requirements and convert them into data science solutions.
• Develop end-to-end ML pipelines including data preprocessing, model training, testing, and deployment.
• Monitor model performance and retrain models as required.
• Document assumptions, methodologies, and results clearly.
• Collaborate with data engineers and software teams to integrate models into production systems.
• Stay updated with the latest advancements in data science and machine learning.

Required Skills & Qualifications

• Bachelor’s or Master’s degree in computer science, Data Science, Statistics, Mathematics, or related fields.
• 5+ years of hands-on experience in Data Science and Machine Learning.
• Strong proficiency in Python (NumPy, Pandas, Scikit-learn).
• Experience with ML algorithms:
• Regression, Classification, Clustering
• Decision Trees, Random Forest, Gradient Boosting
• SVM, KNN, Naïve Bayes
• Solid understanding of statistics, probability, and linear algebra.
• Experience with data visualization tools (Matplotlib, Seaborn, Power BI, Tableau – preferred).
• Experience working with SQL and relational databases.
• Knowledge of model evaluation metrics and optimization techniques.

Preferred / Good to Have

• Experience with Deep Learning frameworks (TensorFlow, PyTorch, Keras).
• Exposure to NLP, Computer Vision, or Time Series forecasting.
• Experience with big data technologies (Spark, Hadoop).
• Familiarity with cloud platforms (AWS, Azure, GCP).
• Experience with MLOps, CI/CD pipelines, and model deployment.

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder interaction skills.
• Ability to work independently and in cross-functional teams.
• Curiosity and willingness to learn new tools and techniques.

Accessibility & Inclusion Statement

We are committed to creating an inclusive environment for all employees, including persons with disabilities. Reasonable accommodations will be provided upon request.

Equal Opportunity Employer (EOE) Statement

Ampera Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Full Stack Engineer (Frontend Strong, Backend Proficient)

5-10 Years Experience

Contract: 6months+extendable

Location: Remote

Technical Requirements Frontend Expertise (Strong)

*Need at least 4 Yrs in React web developement, Node & AI.*

● Deep proficiency in React, Next.js, TypeScript

● Experience with state management (Redux, Context API)

● Frontend testing expertise (Jest, Cypress)

● Proven track record of achieving high Lighthouse performance scores Backend Proficiency

● Solid experience with Node.js, NestJS (preferred), or ExpressJS

● Database management (SQL, NoSQL)

● Cloud technologies experience (AWS, Azure)

● Understanding of OpenAI and AI integration capabilities (bonus) Full Stack Integration

● Excellent ability to manage and troubleshoot integration issues between frontend and backend systems

● Experience designing cohesive systems with proper separation of concerns

✓ Prior experience in multi-screen User Interface/User

Experience in product design and development.

✓ Very strong knowledge in

• Software design, design patterns, architecture

and best practice

• UI technologies and frameworks

o ES6 JavaScript / TypeScript

o ReactNative/ReactJS – including modern

concepts of Server rendering, React

server components, Server actions.

o Redux

o CSS - Responsive design

• Android/iOS native development experience

• Agile & DevOps methodologies (Scrum, SAFe

frameworks)

• Testing- Unit, Functional & performance

Experience

Technical Specialist - IAM

• Can Serve in a role of technical leadership in Microsoft Windows server technology. Should have hands on in advanced Windows based infrastructure design and implementation.
• Strong understanding on cross forest domain infrastructure including migration and co-existence in different version of Active Directory environment.
• Migration/Administration/Troubleshooting of ADFSfrom older version to newer version is a MANDATORY.
• Understanding and setup of SAML SSO through Azure ADis MANDATORY.
• Understanding and implementation of “Privileged Identity Management” is a MUST
• Implementation and swing migration of Azure AD Connect is a MUST.
• Understanding and implementation of SSO through third party cloud providers like OKTA is added advantage but not mandatory
• Understanding of Office 365 identity management and administration is MANDATORY.

Responsibilities

• Managing small to medium teams with a focus on performance and talent retention
• Participate in creation and execution of product and technology roadmap with stakeholders.
• Collaborate with product managers and other leads/architects for building and delivering projects
• Ownership of front-end and back-end development work carried out with reusability, scalability, and testability of the projects
• Hire and mentor junior team members and coordinate their training
• Coordinate with external stakeholders for new integrations and tools
• Review and update policies relevant to internal systems and equipment and stay compliant with security regulations
• Monitor reliability and performance of all customer-facing and internal projects
• Manage software development projects by setting requirements, goals, and timelines

Requirements

• Work experience as an engineering manager or in a similar senior-level position at an engineering department
• Experience in the Fintech space
• Extensive experience with cloud technologies (AWS preferred) and server-side technologies (Java preferred)
• Hands-on experience in back-end and front-end development
• Good understanding of SDLC using agile methodologies (SCRUM / Kanban / SAFe)
• Leadership abilities with a strategic mind
• Excellent project management skills
• BSc/MSc in Engineering, Computer Science or relevant field

• Perform keyword research in coordination with client business objectives to optimize existing content and uncover new opportunities
• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
• Provide recommendations and execute strategies for content development in coordination with SEO goals – general and keyword specific
• Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects
• Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)
• Implement link building campaigns in coordination with client SEO goals
• Assist in development and execution of communication/content strategies via social communities in coordination with SEO goals
• Keep pace with SEO, search engine, social media and internet marketing industry trends and developments
• Research and administer social media tools in support of clients’ social media strategy
• Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals
• Monitor and evaluate search results and search performance across the major search channels
• Communication to team and management on project development, timelines, and results
• Work closely with the other team members to meet client goals

Job Type: Full-time

Salary: ₹12,000.00 - ₹15,000.00 per month