QA Lead

About Shopalyst: 

Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and Americas. We have offices in Fremont CA, Bangalore, and Trivandrum. Our company is backed by Kalaari Capital. 

  Key responsibilities

• Ensure compliance with all applicable regulatory requirements, including SOC2, ISO 27001, PCI DSS, GDPR rules and guidelines.
• Develop and implement compliance policies, procedures, and programs.
• Conduct regular compliance reviews and audits to identify areas of improvement.
• Collaborate with other departments to ensure effective implementation of compliance measures.
• Work with external vendors to ensure compliance adherence
• Maintain up-to date compliance records and provide them to Sales, Marketing, Internal and External Customers on a need-to-know basis
• Provide training and education on compliance matters to staff and stakeholders.
• Monitor market trends and regulatory developments to stay informed of potential risks or issues.

Requirements

Job Requirements

• Strong knowledge of audit and regulatory compliance to ensure the security, privacy, and reliability of SaaS services in a global market.
• Familiarity with ISO 27001, PCI DSS, GDPR rules and guidelines.
• Ability to work collaboratively with cross-functional teams.
• Strong analytical skills and attention to detail.
• Bachelor's degree in a related field preferred but not required.
• Experience in Leading Software Project Teams desired but not mandatory.

Additional Notes : 

At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. 

• Design, develop, test, deploy and maintain software
• Delivering high quality and well-structured code
• Manage individual project priorities and deadlines
• Participate in enhancing tools and processes
• Participate in production observance and technical incident management
• Ability to quickly learn and adapt to keep up in a fast-paced environment

• Strong data structure concepts
• Great problem-solving skills
• Working knowledge of at least one or more of Java / JavaScript / C / C++ / Golang / Python
• Exposure to RDBMS and/or NoSQL databases
• Working knowledge of GitHub, CI/CD, Devops

• Any cloud exposure like AWS, GCP or Azure
• Hands-on experience with Docker containers, Kubernetes etc

1. Responsible for internal & external communication with customer & dispatch details sharing with customer, internal communication with team, for order processing coordinating with logistic team / purchase team/ production team & getting status for material & updating to sales team & customer.

1. Follow up for payment. Co-ordination with logistic team for dispatch clearance from customer.

Company Overview:

Our client is a global leader in AI Assisted Conversational messaging solutions, transforming the way professionals and institutions engage with customers. With cutting-edge technologies like Conversational AI and Chatbots, they have amassed 5000 customers across SMBs and Mid-market sectors, integrating seamlessly with top CRMs like Salesforce, Zoho, and Hubspot.

Position Overview:

As a rapidly growing company, we are seeking a dynamic professional to join our leadership team as a Director, Business Intelligence. In this role, you will oversee the organization's Data and information systems operations, focusing on data, tools, and analytics supporting stakeholders across Product, Sales, Marketing, Operations, and Finance.

Key Responsibilities:

- Develop and implement data architecture and management strategies.

- Establish master data management (MDM) processes for a single source of truth.

- Lead system integration aligning data systems with business goals.

- Collaborate with senior management, defining KPIs and leading data initiatives.

- Identify data trends, patterns, and insights using visualization tools.

- Evaluate, select, and manage vendors for effective service delivery.

- Implement data governance practices, including quality assurance and lifecycle management.

- Build and manage a high-performing systems and information team.

Qualifications:

- Bachelor's degree in computer science, information systems, or related field.

- 10+ years of experience in systems management, preferably in SaaS/D2C industry.

- Proficiency in data analysis methods, tools, and best practices.

- Experience with Salesforce and Power BI is essential.

- Strong problem-solving and decision-making skills.

- Knowledge of industry best practices and emerging trends.

- Demonstrated ability to lead cross-functional teams.

- Excellent communication and interpersonal skills.

Benefits:

- Competitive Salary

- Performance-Based Incentives

- Bonus Compensation

- Comprehensive Insurance Coverage

- Shift Allowance

- Emphasis on Work-Life Balance

What You'll Do

• Responsible for achieving quarterly and annual sales quota
• Conducts sales needs analysis with new and prospective customers, including the development of client-centric product solutions.
• Generates leads with the support of SDRs by contacting prospective clients through cold reach outs, networking and industry events.
• Qualifies new leads and determines serviceability of prospects
• Understands the communication needs of enterprise customers, and designs solutions to meet those unique business needs.
• Designs develops and delivers sales proposals and presentations on product benefits.
• Maintains all sales databases necessary to report sales activity and customer information with the support of SDRs

What you should have

• 3-8 years experience in similar roles; Experience as Account Executive or Sales Development Representative at any technical product company is a big plus!
• Flawless communication skills, both written and oral, with extensive public speaking experience
• Demonstrated ability to work solo as well as being a productive team member, making outbound reach-outs every day
• Have a strong work ethic and are eager to learn and make new connections with prospects

What you need to have:

• Strong experience in WooCommerce – Able to create easy and complex plugins, shortcodes, and widgets
• Exposure to a minimum of 3 e-commerce projects (starting with requirement gathering).
• Expert in WordPress, and other CMS platforms.
• Should have experience of working on large projects involving 10,000+ products.
• Experience in developing E-Commerce websites.
• Strong knowledge in WordPress Plugin, and PHP.
• Must have experience of building User Interfaces and Prototypes.
• Experience designing and developing responsive design websites.
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Good with third-party integrations to CRM, ERP, etc.
• Knowledge of code versioning tools including Git and Bitbucket.
• Strong Experience in MySQL and Database Queries.

Experience: 2 to 5 years

Annual CTC: Rupees 4,00,000 to 6,00,000