Software Development Engineer

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.

Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.

Responsibilities:

• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• 1 to 3 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 

CTC offered: 2- 3.50 LPA

Location: Bangalore, HSR Layout

About Rocketlane

https://rocketlane.com/">Rocketlane is a SaaS startup founded in April 2020 by https://www.linkedin.com/in/srikrishnang/">Srikrishnan Ganesan, https://www.linkedin.com/in/vignesh-girishankar/">Vignesh Girishankar, and https://www.linkedin.com/in/deepakbsub/">Deepak Balasubramanyam. Before Rocketlane, they built a successful in-app messaging startup that was acquired by Freshworks(NASDAQ: FRSH) in 2015.

Rocketlane launched in June 2021 and washttps://www.producthunt.com/posts/rocketlane"> #1 Product of the day on Product Hunt. It has a fast-growing, global customer base, including LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, and many more.

Rapid early traction and customer love has catapulted Rocketlane to be recognized as a Leader in the G2 Category of Client Onboarding. Rocketlane has raised $21M in capital from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.

Rocketlane offers a first-of-its-kind collaborative customer onboarding platform that enables businesses to onboard their customers better, faster, and smoother. It helps speed up revenue recognition and grow NRR for the vendor and enables faster time-to-value and a delightful customer onboarding experience.

What’s the opportunity?

Are you a backend developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

At Rocketlane, we’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class product again, and looking for an ambitious backend engineer to join our existing team of 9 engineers.

If it excites you to think of a fast-paced start-up environment, building something big from scratch, breaking down new problems, creating new APIs, working on performance issues, getting hands-on with devops initiatives, and showcasing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work-on as a backend engineer would be to build the backend for a modern spreadsheet experience from scratch, work on infra as code, write robust code that is fault tolerant, work on performant code that adheres to SLOs set by the organization. 

About you:

• 3 - 7 years of experience
• Expertise in the following areas
• Java
• HTTP Protocol
• You’ve heard of or worked with some of the following tech stacks / products
• Spring
• PostgreSQL
• Redis
• Docker
• Message brokers
• GitHub
• These non-functional areas are familiar to you
• Performance 
• Debugging
• Log management

Nice to have:

• Familiarity with AWS

What’s in it for me?

• Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups. 
• Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out thehttps://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team"> MTT(Meet The Team) videos on our LinkedIn. 
• Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
• Growth:  You could easily and quickly transition into other sales roles you might like.
• Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
• Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more! 

What you need to have:

1.       Strong knowledge in Front end scripting like EJS, JavaScript, Jquery

2.       Proficiency with fundamental front-end languages such as HTML, CSS.

3.       Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.

4.       Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net

5.       Good Understand with database technology such as MySQL, Oracle, and MongoDB.

About the Position

We are looking for a passionate and experienced software engineer to join our team at Mumbai. In this role, your primary responsibilities will be to take ownership of developing user facing applications and features in an agile manner. You will design and implement scalable and performant front-end solutions from scratch, while also taking a hard look at the existing ones.

What you will do at QI?

• Design, develop and deliver new user-facing apps and feature and improve existing ones
• Take ownership of product(s), and contribute to dev cycles and sprints planning
• Ensure technical feasibility of UI/UX design, share inputs with other teams including product, design and QA
• Optimize applications for performance, user experience and SEO
• Build reusable code and libraries. Contribute to open source projects.
• Stay up-to-date with new technologies with an eye of constantly adapting and improving our systems and methods.

Basic Job requirements

• 2 years + work experience in a similar role
• Strong experience in HTML5, CSS, DOM and front-end tooling ecosystem (Gulp,Grunt, Webpack)
• Excellent concepts and command over JavaScript
• Strong concepts and commercial experience in Vue.js
• Solid foundation in software development ( algorithm design, data structure, SDLC)
• Good concepts of unit testing and automation testing for UI components
• Good understanding of web app performance including Google Core Web Vitals metrics.

Location - Remote 

Good to have

• Basic knowledge of REST API and relational databases
• Basic understanding of browser internals
• Familiarity with web components and shadow DOM
• Exposure to progressive web app design.

About QuantInsti®

QuantInsti® was started in 2010, by the founders from iRage – a leading quant and algo trading firm in India.  From its early days focused on bridging the industry knowledge gap in the field of high-frequency trading, we have come a long way in the last decade. Today, we have a user base from 180+ countries with a growth rate much over 50% year-on-year.

At QuantInsti®, we swear by our goal of revolutionizing the way people approach the financial markets by empowering individuals and institutions with bleeding edge education and technologies. We offer high quality https://www.quantinsti.com/epat">learning experience and best-in-class https://quantra.quantinsti.com/">courses geared towards a global audience in quantitative trading and investing. Our in-house developed technology aims to bring institutional grade tools and https://quantra-blueshift.quantinsti.com/">platforms to democratize systematic and quantitative trading.

We achieve this by putting technology at the core of our business. We have a complex ecosystem of microservices and applications deployed over a fully cloud-based infrastructure. Our tech stack includes Node.js, Vue.js, Python and Docker. The team is driven by user experience, with strong focus on delivering scalable software solutions to complex and evolving business goals.

Why you should join us?

At QuantInsti, we work at the cutting edge of FinTech and EdTech offerings. We work with the newest technologies with a goal of delivering best experience to our users in a scalable manner, with high-performance and availability. If you love to be challenged intellectually, rest assured we have plenty of them for you. We follow an open and free work culture, where you are encouraged to ask questions, learn and teach. We offer a fast-paced environment where you take ownership of what you design and deliver. If you are looking for a move where you will find a reason to wake up every morning and rush to work, come join us.

We are looking for Female candidate for Sales Manager.

Job Title: Sales Manager (Female Only)

Location:- Ambali-Bopal Road, Ahmedabad

Education:- MBA or graduate in any stream

Experience:- 4+ years in Sales Management

Salary:- 40k to 100k

No. of Days working: 6 days a week 

Skills:-

• Bachelor’s degree in marketing or business administration.
• Proven track record of success the sales cycle from plan to close
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Candidate must have 3 to 4 years of experience in Real Estate sales
• Salary Package from 40,000 to 1,00,000 + Incentives
• Knowledge of English language is a must
• Project site is Ambali – Bopal site
• Candidate is required for a very High end project

Responsibilities:

• Building and developing web application using Angular 2+, Node Js and Mongo DB
• Maintenance and support of existing application
• Problem solving, debugging and analytical skills
• Monitoring and deploying application on Microsoft Azure

Technical / Functional Skills:

• 2+ years of hands-on experience in Angular 2+, Node Js, Mongo DB and Microsoft Azure

• Strong experience in performance tuning of complex Mongo DB queries
• Good understanding of Typescript, JavaScript (ES6), CSS, HTML
• Experience in the contact center industry preferred
• Experience in using Git/Bitbucket or any version control tools
• Graduate in IT, Computer Science or similar relevant field preferred

Attitudinal skills:

• Must be able to work without much assistance
• Great communication and interpersonal skills
• Analytical and process-oriented mindset

Qualifications

• Bachelor’s/Master’s degree in Engineering with 3+ years experience.
• Strong knowledge in HTML5, CSS, SASS/Bootstrap, OOP JavaScript, JQuery & AJAX are preferred.
• Strong knowledge in developing responsive web app, designing models (JSON) and (Server communication (REST APIs) are preferred.
• Strong knowledge in modern Frontend frameworks & libraries like Angular, Redux + React are preferred.
• Strong Knowledge in HTML templates and modern templating technologies are preferred.
• Strong knowledge in modern libraries like React is preferred.
• Knowledge of NodeJS, NPM packages is a huge plus.
• Knowledge of Gulp, Bower is a plus.
• Knowledge of ExpressJS is desirable.
• Knowledge of Docker is desirable.
• Basic Knowledge of relational DBMS and SQL